¿Cómo despachan las empresas líderes del mercado 50 camiones con perfecta precisión?
Calisto Pro conecta estimaciones, seguimiento de técnicos en tiempo real, inventario de piezas y facturación instantánea en sitio en una plataforma integrada, manteniendo tus operaciones por delante del cronograma.
Un solo sistema operativo para operaciones de campo
Todo lo que toca un despachador, un técnico de servicio, un proveedor de repuestos y un cliente, ejecutándose desde un solo registro. Un servicio de comercio de dos furgonetas y una flota de campo de 50 camiones se mantienen bajo el mismo estándar.
Sea Encontrado y Sea Reservado
Un widget de reservas que funciona cuando el teléfono no lo hace, un widget de chat que califica el resto, reseñas que se enrutan automáticamente y referidos que pagan.
Ganar el trabajo
Tres opciones con precio aprobadas en el teléfono del cliente, financiación ofrecida dentro de la aprobación y un contrato de mantenimiento que lleva la tarifa del miembro.
Ejecuta el Día
Un tablero de despacho que sabe dónde está cada furgoneta, un calendario de arrastrar y soltar, un mensaje de "en camino" y una valla geográfica que inicia el cronómetro.
Demostrar el trabajo
Completado en siete pasos con fotos con sello GPS, stock de furgoneta que se descuenta en el libro mayor y cumplimiento químico que genera su propio informe.
Cobrar
Facturación instantánea desde la orden de trabajo, facturación por hitos que mantiene el flujo de caja de una remodelación positivo y notificaciones de vencimiento que se activan automáticamente.
Técnicos, Certificaciones y Equipo
La lectura de despacho de personal se basa en certificaciones que controlan qué tecnología puede ser asignada, cargas de furgoneta provisionadas desde la lista de trabajos y horas que provienen del geocerca.
Conectar y comunicarse
El mensaje sobre la tubería que gotea, la llamada al número de la empresa y la respuesta a la reseña aterrizan en un único registro de cliente.
Una plataforma para cada operador de comercio
El formato cambia. El inicio de sesión no.
Match the right technician to the job based on certifications, parts on truck, and GPS proximity. Assign with one click.
Good/Better/Best options with images, presented on a phone at the kitchen table. One tap turns the accepted tier into a job and an invoice.
Reorder alerts, depot stock levels and truck-to-truck transfer in one view. Parts logged on the job deplete van stock as they are used.
Instant invoicing and card processing in the field. Collect payment, tips, and signatures before leaving the property.
Earned by the website. Booked by the widget.
A site whose prices are the quote's prices, a booking widget that works while the phone does not, a magic-link portal, and reviews, campaigns and referrals that bring the next customer without anyone asking.
Everybody loses the 11 PM lead.
A homeowner with a blocked drain does not wait for office hours. They search, they find three names, and they book the one that lets them book.
The Website Price Is the Quote Price. Always.
The website reads the same price engine as proposals and the counter, so a drain cleaning quoted on the website is the same number on the proposal and the same number at the counter, and one change updates all three. The website builder launches a site with booking, catalog and reviews in minutes.
Booked at 11 PM, With Nobody Awake
The booking widget shows real available slots, enforces service-area restrictions and collects a deposit. A customer books a drain cleaning at 11 PM and it is on tomorrow's dispatch board at 7 AM. The AI chat widget qualifies visitors who are not ready to book, answers what the service covers, and captures the lead when the job is outside what you do.
Magic Link, No Password, No Phone Call
Magic-link login, no password, no account to create. Last service date, tech name, before-and-after photos, parts installed, warranty expiry, and the next appointment. The customer approves an estimate, pays the deposit and asks about the third line item without ringing anyone, on a portal branded to the business.
The Review Routes Itself by the Satisfaction Score
The tech marks the job complete and the customer's satisfaction score decides what happens next. Four or five: a Google Reviews link sends automatically. One to three: a private feedback form routes to the owner.
Referral & Affiliate Program
Automated referral incentives, affiliate tracking, and referral campaign emails. A happy customer shares a link, the friend books, and the referrer earns credit applied to their next invoice.
"AC Warranties Expiring in June" Is a Real Segment
Campaign segments build from loyalty tier, purchase history, booking frequency and equipment data, not from email open rates. Describe the campaign in plain language and the email drafts itself. Send to half, measure, send the winner to the rest.
The 90-Day Reminder Becomes an Appointment
A completed HVAC job starts a 90-day maintenance sequence. When the reminder fires, the customer taps "book now" and the appointment schedules itself. "Your warranty expires in 30 days" turns a worry into booked revenue, and seasonal tune-up offers reach the right segment at the right time.
The Loyalty Tier Reads the Booking History
The property manager who used the company for fifteen jobs this year sees their tier upgrade, and the 10% discount applies at booking without anyone approving it. Points tracked, rewards automatic.
The lead is in. Now somebody has to win it.
Everything above ends the same way: a person who wants a price.
Mensajería de clientes y llamadas para servicios en el hogar y en el campo
Cada herramienta que tu negocio necesita para responder a un cliente ya está integrada en Calisto Pro, y la foto de la tubería que gotea, la llamada al número de la empresa y la respuesta a la reseña de Google aterrizan en el mismo registro.
A phone system for every business
Saber másEmail on your domain
Saber másEvery message from every channel in one place
Saber másSee every interaction with every contact
Saber másVideo meetings with no download required
Saber másEvery communication organized by its contact
Saber másTeam communication with operational context
Saber másCatorce hilos de chat a las 6:40 de la mañana
Una foto de WhatsApp de una tubería con fugas, un formulario del sitio web enviado durante la noche y un mensaje de texto preguntando si alguien puede venir hoy llegan todos a una sola bandeja de entrada, archivados en sus registros de contacto. El propietario responde al retraso de la mañana desde una sola pantalla en lugar de cuatro aplicaciones, y nada queda sin leer en un hilo que solo una persona puede ver.
El Número de Negocio Deja de Ser un Celular Personal de Alguien
Las llamadas al número de negocio suenan donde esté la persona de turno, y
La Respuesta a la Reseña de Google desde la Misma Pantalla
Llega una reseña y se responde en la misma cola que los mensajes, contra el registro del cliente que muestra de qué trabajo se trata. La respuesta la escribe alguien que puede ver la orden de trabajo, las fotos que subió el técnico y la factura, en lugar de alguien adivinando qué visita salió mal.
La tecnología avanza. La llamada aterriza en el trabajo.
Cuando la tecnología anota la llamada desde la furgoneta, el registro de llamadas se actualiza en el expediente, y cuando el cliente llama de nuevo para reprogramar, el historial muestra quién llamó, cuándo y qué se dijo. Nadie reconstruye una conversación desde la memoria, y la reprogramación se registra en el trabajo en lugar de en el registro de llamadas de una sola persona.
Good, better, best, on the customer's phone.
Three-tier proposals priced live from the parts catalog and accepted on the customer's own phone, financing offered inside the approval flow, and maintenance agreements that carry the member rate and renew themselves.
Good, Better, Best, and the Ticket Up 20-40%
Three options land in front of the customer: basic repair, standard repair with a warranty inspection, and premium with a maintenance plan. The customer sees the price difference and picks the middle option. Average ticket increases by 20-40%. The optional line items, a water heater flush or an expansion tank inspection, add revenue the customer chose, not revenue the tech pressured.
Accepted on the Phone. Paid Through Nequi.
The tech visits and builds a proposal with line items pulled from inventory at live pricing: copper pipe by the metre, PVC by the metre, labour by the hour, each at the rate on the item record. The proposal goes out as a branded link. The customer taps an option and signs through Sign on the tech's phone, and the signed quote becomes the scope the job is measured against. The deposit pays through Nequi, bank transfer, or card in the same flow.
The Assessment Writes the Estimate
The tech rates each item's condition on site, logs the measurements, and the recommended price populates from the current price list. Assessment history builds per property, so the third visit knows what the first one found.
Consumer Financing
The homeowner pays for an HVAC replacement over 12 months. The contractor is paid upfront. Financing options appear directly in the proposal, so the customer never leaves the approval flow to apply separately. Provider plans carry their own APR, term and order-value band, so the option that shows is the option that applies to that job. Identity verifies the homeowner before a job at that value begins, so the tech is working for the person who authorized the estimate.
The Maintenance Contract Carries the Member Rate
A quarterly water heater inspection agreement goes out for e-signature. The customer signs on their phone and it files to their contact record with expiry tracking. Member pricing then applies wherever that customer is quoted, and the next visit auto-schedules at that rate. When copper costs rise, the renewal price is updated once in the price list and every contract reflects it.
The Cancellation Policy Changes With the Tier
A plan member reschedules and the plan's own rules apply, not the standard terms. Auto-renewal generates the next visit and card-on-file collects without a manual step. The recurring revenue dashboard tracks growth, churn and forecast in one view, and customers pause, resume or upgrade their own plans from the portal.
The quote converted. The dispatch board already knows.
The accepted proposal writes the work order before the customer puts the phone down.
The nearest tech, the shortest route.
GPS proximity dispatch matched on certifications and parts already on the van, a drag-and-drop calendar the dispatcher lives in, on-my-way texts with live tracking, and a geofence that starts the clock without anyone remembering to.
Nearest Tech. Right Certification. Part on the Van.
The dispatch board shows every tech's GPS position, their certifications and what is loaded in their van, and one drag assigns the closest one who can actually do the job. Route optimization reorders the rest of the day for minimum drive time, and techs finish one to two extra jobs a day when the driving shrinks.
Drag-and-Drop Calendar
Day, week and month views, colour-coded by tech or job type. Drag a job to reschedule it, drop it on a different tech to reassign it, and nothing else has to be told.
The Board Refreshes Every 15 Seconds
A live Kanban of the day: unassigned, dispatched, on site, complete. Every tech, every job, in real time, so the answer to "where are we" is the screen rather than five phone calls.
The Work Order Is Already on the Phone
Address, contact history, access instructions, what was done last time and what the customer approved. The tech opens the job and the context is there, so the first ten minutes are not spent asking the homeowner to explain their own house.
Custom Job Forms
Configurable inspection forms, intake forms and work-order forms that adapt per service type. A plumber's diagnostic form is not an HVAC tech's commissioning checklist. Build it once in Forms, attach it to any job type, and it arrives on the phone already knowing which job it belongs to.
A Tech Didn't Show? The Job Reassigns Itself.
The escalation engine does not send an alert and wait for someone to act on it. It reassigns the job, so the 8 AM no-show is not something the customer discovers first.
Offline Mode
The basement with no signal. The rural property 40 minutes from town. View jobs, complete checklists, capture photos, collect signatures, all offline. Data syncs automatically when connectivity returns. Built for the markets where mobile coverage is not a given.
Three ways to add your team to Calisto Pro
Three options adapt to every subscriber.
Add anyone to your system for tasks and scheduling
Add any Calisto user to your system to assign tasks or scheduling. This allows the user to be included in tasks and scheduling through Agenda. Because the user only sees the assigned task or shift, this is a great option for shift employees, third-party contractors, and volunteers.
Decide what every employee sees of your system
Admins who see everything
Add additional users as needed for full access to every app, every screen, and every record. Available at no additional cost for subscribers of Calisto Commerce and Calisto Ops.
Your team, your portals, and your admin access are all managed in Purview.
Timestamped, GPS-stamped, and still there three months later.
A seven-step completion wizard finished before the van moves, every unit's history in the tech's hand before they knock, van stock counted as it is consumed, and compliance records a regulator will accept.
A WhatsApp saying "done" is not evidence.
Three months after the repair, the customer says it never held and the tech says it did. Whoever has the timestamped photos, the signed checklist, the part number fitted and the GPS stamp on the arrival wins that conversation in about fifteen seconds.
What the tech captures before they drive away.
Replace pen and paper with audit-ready digital records. Capture regulatory logs, GPS verification, and chemistry readings at the job site, before your crew ever leaves the driveway.
Seven-Step Completion Wizard
The completion wizard walks the tech through seven steps: checklist verification, before-and-after photos, GPS-verified location, digital signature, customer satisfaction rating, instant invoice generation and review request, all before leaving the property. Each step timestamps. Completion photographs, checklists and readings capture on site through Calisto Assure and attach to the job record.
The Checklist, and Photos Filed by Job
Before each job the tech opens a checklist: safety assessment, diagnostic results, repair steps, materials used, customer signature. Before-and-after photos attach as they are taken, grouped by the contact, the job and the property rather than by the folder somebody remembered to create.
The Callback Opens the Original Job
Six weeks later the customer rings to say the repair didn't hold. The support ticket links straight to the job, so whoever picks up sees the completion photos, the signed checklist, the parts fitted and the warranty dates before they answer. The return visit is booked from the ticket and lands on the dispatch board carrying the original job's context.
The evidence is captured. The money has not moved.
Every one of those records is also a line the invoice can stand on.
The invoice is the quote. It chases itself.
Instant invoicing off the work order, milestone billing that keeps a three-week remodel cash-flow positive, 75+ gateways, receipts and hours that reach the ledger on their own, and profit known per job before the tech reaches the next address.
The Invoice Generates Before the Van Moves
The job completes and the invoice generates with one tap: line items, labour hours and materials already populated from the work order. The completion sign-off captures through Sign on site, before the van leaves the property. Payment collects on site by card, by bank transfer, or by a payment link sent over SMS, and tips add 5-15% to tech compensation.
Milestone Billing Keeps Cash Flow Positive
A bathroom remodel spans three weeks. Milestone templates split billing into phases for demolition, rough-in and finish, and each milestone generates an invoice when the phase completes, so cash flow stays positive throughout the project. A visual progress bar shows the customer exactly where the project stands and what payment is due next.
Nequi, Redsys and Stripe, Already Connected
75+ payment gateways, so the processor your market already uses is already connected rather than something to request. Card, bank transfer, wallet, cash on completion, whichever is normal where the job is. Multi-currency throughout, because a business that quotes in one currency and settles in another is not an edge case.
An Overdue Invoice Chases Itself, Whatever the Market
Day 3: a friendly SMS reminder. Day 7: an email with the invoice attached. Day 14: an escalated notice with the late fee applied. Each step fires from rules set once. Card-on-file auto-charging removes late payment entirely for recurring customers, and receipts generate and deliver without a manual step.
Parts From the Van. Hours From the Geofence.
At month end the ledger shows true revenue, true labour cost and true parts cost, per job, per tech, per week. Which tech earned the most, which service type costs more than it returns, which job lost money on parts: already calculated, because every input arrived from the job rather than from a spreadsheet. Payments, online orders and booking deposits all record in the same database, so there is no sync gap to reconcile, and the numbers push to QuickBooks or Xero.
Expense Tracking & Receipts
Snap the receipt and it posts to the job, next to the invoice it belongs to. Expense categorization, per-job allocation, and the running total that makes end-of-month reconciliation a non-event.
Payroll Integration
GPS-verified hours feed into Workforce. Use your own payroll provider: Calisto tracks the time, manages approvals, and exports the data.
One Trigger. Three Suites. The Rule Runs Itself.
A job completes: the invoice sends, the review request fires, the warranty alert schedules. Each automation is a trigger, a condition and an action, built once and then never anybody's job to remember.
Technicians, Certifications & Crew
The roster that dispatch reads from, the certifications that gate what each tech can do, and the van assignment that determines what parts they carry.
The Dispatch Board Reads This Roster
Every technician carries their own skills, certifications, service areas and availability. When dispatch assigns a gas line repair, only techs certified for gas work appear as options. The roster is the constraint layer dispatch cannot override.
A homeowner messages on WhatsApp asking about a leak repair.
The message becomes a lead, then a quote approved on their phone, the deposit clears, and the work order is on a tech's route before anyone retypes the address.
One inquiry became a paid, reviewed, recurring-revenue relationship without a single re-entry.
A tech marks arrival and completes the checklist on an AC installation.
The arrival is GPS-stamped, the parts come off the van as they are fitted, the hours are the geofence's, and the job's profit is known before the next address.
No paper job slips, no parts spreadsheet, no end-of-month reconciliation. Revenue minus labor minus materials, already calculated.
The tech uploads before-and-after photos and marks the job complete.
The photos and warranty terms are in the portal before the van leaves the street, the review request goes out on completion, and the ninety-day follow-up is queued.
The owner never built a portal, never called to chase a review, and never lost the repeat job.
A franchise owner updates the deep-cleaning rate.
Every proposal, every website quote and every terminal shows the new rate in the same action, and the crews get the checklist they can work from but cannot edit.
No crew quotes last season's rate.
56 Aplicaciones. Trabajando juntos.
Cada aplicación funciona por sí sola. Cada aplicación funciona mejor juntas.
Eight apps. One trabajo.
Propuestas, Firmar, Despacho, Fuerza Laboral, Inventario, Asegurar, Navegador y Libro Mayor. La factura sale el mismo día porque ninguno de ellos necesita que el trabajo se escriba de nuevo en ella.
Propuestas
Presupuestos con opciones que el cliente puede elegir, firmados en el acto, convirtiéndose en el alcance contra el cual se mide el trabajo, en lugar de un documento que nadie vuelve a abrir.
Firmar
Los signos de comillas en el teléfono del cliente en la mesa de la cocina, convirtiéndose en el alcance contra el cual se mide el trabajo. La finalización ocurre de la misma manera.
Despacho
<Rutas GPS que secuencian el día, notificando al cliente cuando la furgoneta está cerca, en lugar de al inicio de una ventana de cuatro horas.
Personal
Las certificaciones, las asignaciones de furgonetas y la disponibilidad que lee la despachadora antes de asignar. Un técnico sin la certificación no aparece en el tablero para ese trabajo.
Inventario
Las piezas consumidas en el trabajo se descargan del camión en lugar de del inventario del almacén, por lo que la lista de reposición es real y la pieza se imputa al trabajo que la utilizó.
Asegurar
Fotografías de finalización, listas de verificación y lecturas capturadas en el sitio y adjuntas al trabajo, para que una llamada de retorno parta de la evidencia en lugar de de un recuerdo.
Navegador
Un portal de clientes que contiene la cotización, la cita, el registro de finalización y la factura, eliminando la mayoría de las llamadas preguntando por el estado de las cosas.
Libro mayor
Facturación por hitos que se persigue a sí misma, con costes de trabajo que asignan mano de obra, piezas y desplazamientos al trabajo en lugar de a un total mensual.
Las partes que no pertenecen a ningún resultado específico
La IA, la sincronización contable, la migración, los mercados en los que opera y el único inicio de sesión que abre todo ello.
Cinco Herramientas de IA Incluidas
Copilot responde preguntas sobre tus propios datos. Business Insights lee el libro mayor. Call Auto-Booking atiende la emergencia de las 6 AM. El widget de chat califica el tráfico web. El generador de campañas redacta el correo. Los cinco en cada plan, ninguno es un complemento.
Sincronización contable
Sincronización bidireccional con QuickBooks Online, QuickBooks Desktop, Xero, Alegra y ContaAzul. Las facturas, los pagos y los registros de clientes se mueven sin doble entrada.
Asistentes de Migración
Importaciones guiadas desde cualquier software de servicios de campo que utilice actualmente. Los clientes, el historial de trabajos, los registros de equipos y los precios se importan todos.
Construido para su mercado
Múltiples monedas, regímenes fiscales y idiomas en América Latina, África y Europa. La moneda es un dato del registro, nunca bloqueada a una sola pantalla.
Un inicio de sesión, todas las aplicaciones
La misma cuenta abre Dispatch, Ledger, Inbox y todo lo demás. Sin asientos separados, sin contraseñas separadas, sin integrar tus propias herramientas entre sí.
La tecnología llega a la ventana. La factura coincide con la cotización.
El propietario explica una sola vez, y todos los que tocan el trabajo después ya lo saben.
tarifas por usuario. Cada técnico, despachador y administrador de oficina está en el sistema en todos los planes. El técnico que no está en el sistema es el trabajo que no puedes probar que ocurrió.
NADIE DEJADO FUERACanales en una sola bandeja de entrada. WhatsApp, Instagram, Facebook, TikTok, SMS, chat web, correo electrónico, OTAs y sitios de reseñas. Cada conversación en un solo registro de contacto.
UN CAJÓN DE ENTRADApasarelas de pago. Nequi, Redsys, Stripe, Mercado Pago, M-Pesa. Lo que use el mercado ya está conectado.
PAGOS GLOBALESproductos de comunicación incluidos. Voz, Correo, Bandeja de entrada, Orbit, Live, Link, Equipo. Sin tarifas adicionales.
TODO INCLUIDOBloqueo. Lista de clientes, historial de propiedades, datos de equipo, fotos de finalización y fechas de garantía exportables en cualquier plan.
TUS CLIENTESDesde la primera importación hasta la primera revisión
Pasa de la incorporación a la ejecución completa en días. Lleva tus datos existentes, construye tus flujos de trabajo operativos e implementa el autoservicio para clientes en una plataforma unificada.
- 1Importar ClientesLleva su lista de clientes, historial laboral y registros de equipo desde cualquier plataforma con el asistente de migración de CRM.
- 2Configurar libro de preciosConstruye tu catálogo de tarifa plana con materiales, mano de obra, niveles y cálculos de margen. Incorpora en cualquier presupuesto o factura.
- 3Configurar ProgramaciónEstablece disponibilidad técnica, tiempos de espera, zonas de servicio y reglas de reserva. Activa la asignación por proximidad GPS y la optimización de rutas.
- 4Conectar pagosVincule Stripe, Square o cualquiera de más de 75 pasarelas de pago. Habilite el procesamiento de tarjetas en el sitio, transferencias bancarias (ACH) y la recopilación de propinas.
- 5Desplegar Portal de ClientesLanza tu portal de autoservicio con marca propia. Los clientes reservan en línea, aprueban presupuestos y pagan facturas sin necesidad de una llamada telefónica.
- 6Habilitar Herramientas de IAActiva el Copiloto de IA, la Reserva Automática, el Widget de Chat, las Perspectivas Comerciales y el Generador de Campañas. Todo incluido.
- 7Construir AutomatizacionesCree disparadores para solicitudes de reseñas, recordatorios de pagos atrasados, alertas de garantía y renovaciones de planes de servicio.
- 8Lanzamiento de marketingEnvía tu primera campaña de correo electrónico, programa impresos por correo y activa las ventas cruzadas del plan de servicios.
No setup cost. Pay when you start using.
Mid-Size Service Company
Included with every plan
Whichever rate you pick below, all of this comes with it.
Online booking and appointment windows customers can pick
Van stock counted as consumed, with reorder points
Property, equipment history, and every past job
The services you sell, with scope and pricing
On-my-way texts and overdue invoices that chase themselves
Legal entity, tax, currency, and service-area configuration
Checklists and method statements set once
Every technician, dispatcher, and admin, no per-user fee
Core + Commerce
The quote becomes the invoice, the signature charged as collected
With Commerce, get:
PaymentsMilestone billing through the gateways your market uses
- Milestone and progress invoicing templates
- 75+ gateways including Nequi, Redsys and Stripe
- Card, bank transfer, wallet and cash on completion
Lead pipeline Calisto DealsEnquiry to booked job on one pipeline
- Lead capture from web, chat and inbox
- Full interaction history per contact
- Pipeline stages, quotes, and every interaction on one record
Services & parts Calisto CatalogServices, parts, and maintenance plans in one catalog
- Flat-rate pricebook with margin calculation
- Member pricing on maintenance agreements
- What you sell is defined in Purview and operated in Catalog
StationBuild workspaces for your team, and run the printers, card readers and cash drawers they use.
Open to every account, charged as you use them:
Start here. Businesses like yours grow into Contracts & authorisations, Job scheduling, Parts & van stock.
Quotes Calisto ProposalsGood, better, best with add-ons priced from the parts catalog
- Three-tier proposals with optional add-ons
- Average ticket up 20-40% on three-tier proposals
- Accepted and signed on the customer's phone
- One charge per proposal sent, with its signature included
Contracts & authorisations Calisto SignAccepted on the customer's phone, filed to the job
- One-click acceptance filed against the job
- Per-tier cancellation and reschedule rules
- Envelopes signed on any device, filed to the record they belong to
- Charged per envelope, so a draft nobody has sent costs nothing
Plus everything included above
Core + Commerce + Ops
A tech who arrives in the window, on a dispatched route
With Ops, get:
GPS dispatch Calisto DispatchNearest tech, shortest route, right certification
- Proximity auto-dispatch to the nearest available tech
- Matched on certification and parts on the van
- Route optimisation with drag-to-reassign
Work orders Calisto OrderflowThe accepted proposal writes the work order
- Work orders generated from accepted quotes
- Job context, access notes and history on the phone
- Every intake channel normalises into one queue
Accounting Calisto LedgerProfit per job, payroll, and invoicing in one ledger
- Job costing across labour, parts and travel
- Labour and parts costs post from the job
- Invoices settle against the job they belong to
Compliance & proof of work Calisto AssureSeven-step completion with timestamped photo proofOps subscription only
- GPS-stamped arrival and digital signature capture
- Before-and-after photos attached to the job
- Chemical and certification compliance recorded per job
Customer service desk Calisto DeskCallbacks, warranty claims, and complaints with job history
- Tickets linked to the original job record
- SLA targets measured against your business hours
- One ticket dataset seen as a list, a board, or a calendar
Ops dashboard Calisto TodayThe morning's chaos on one screenIncluded with any Ops app
- Live board: unassigned, dispatched, on site, complete
- Auto-reassignment when a tech does not show
- A report directory, a team scorecard, and a notice queue
Plus everything in Core + Commerce
Pre-built configurations to customize: websites, kiosks, displays and apps designed for your industry.
Browse templatesBuy concierge hours and our team does the data entry, the configuration and the training.
See concierge packagesRequest a proposal from a certified consultant who has implemented Calisto at your scale.
Request a proposalSee how Calisto compares for home & field services
Feature-by-feature comparisons against the platforms home & field services businesses use today.
Preguntas Frecuentes Respondidas
Sí. El widget de reservas en tu sitio muestra los horarios reales disponibles, aplica tus zonas de servicio y cobra un depósito, por lo que lo que un cliente elige a las 11 PM es un horario que realmente existe.
Por posición GPS, certificación y lo que se carga en la furgoneta. El tablero muestra los tres elementos, por lo que el técnico más cercano que realmente puede realizar el trabajo está a un solo arrastre
Por geocerca. El reloj comienza cuando el teléfono del técnico cruza el límite del lugar de trabajo y se detiene cuando sale, con una ventana de gracia para que un paseo hacia la furgoneta no sea una salida falsa del reloj.
Sí. Una parte registrada contra el trabajo agota el inventario del camión y registra su costo en el libro mayor de ese trabajo en la misma acción, por lo que la lista de reposición y el margen del trabajo son ambos reales.
Fotos antes y después con marca de tiempo, la lista de verificación firmada, las piezas instaladas y una llegada con marca GPS, todo adjunto al trabajo y visible en su portal. Tres meses después, sigue ahí.
Sí. Las plantillas de hitos dividen la facturación en fases, y cada fase genera su propia factura al completarse. El cliente ve una barra de progreso que muestra lo pagado y lo que se debe a continuación.
Sí. Los técnicos visualizan trabajos, completan listas de verificación, capturan fotos, recogen firmas y realizan cobros sin señal, y todo se sincroniza cuando vuelve la conectividad.
Sí. Los asistentes de migración guiada traen clientes, historial de trabajos, registros de equipos y precios desde cualquier software de servicios de campo que utilice hoy, en un proceso guiado.
Sí, y es el mismo despacho en lugar de un segundo producto. La finalización abre el trabajo, la proximidad y la ruta deciden quién lo toma, la inspección fotográfica verifica contra las imágenes de referencia, y un artículo fallido abre una orden de trabajo programada alrededor del calendario de reservas en lugar de insertarse en una estancia ocupada. Si usted gestiona las propiedades además de servirles, toda la operación de alojamiento funciona con los mismos registros: canales, precios, acceso de huéspedes y estados del propietario.
