Tasks in the office. Tasks in the field. One system.
A real-time dispatch board with drag-and-drop assignment. A schedule grid with time-axis worker allocation. Work orders with recurring schedules and checklist templates. A live map with route optimization. SLA management with breach tracking. Capacity planning. Time on task. Assignment suggestions ranked by best-fit worker.
Dispatch board. Schedule grid. Task board. Status board. Priority queue.
Four operational views. The dispatch board for real-time assignment. The schedule grid for time-axis worker allocation. The task board for team-level work management. The status board for resource state. An incoming triage queue for Orderflow intake.
Dispatch board. Schedule grid. Task board. Status board. Priority queue.
Five operational views for managing work in real time. The dispatch board is a drag-and-drop kanban. The schedule grid allocates workers across time. The incoming queue triages Orderflow intake. The task board manages team-level work. The status board tracks resource state. The priority queue ranks all open work by severity.
Create. Assign. Track. Complete. Recurring schedules. Checklist templates.
Work order list with detail workspace. Recurring work with schedule configuration. Work order templates. Checklist templates for field-service verification. Task and work order categories.
Create. Assign. Track. Complete. Recurring schedules and checklist verification.
A work order carries a title, description, assignee, priority, category, due date, checklist, and status. Work order detail shows the full lifecycle — creation, assignment, status transitions, time logged, and completion with proof. Recurring work generates new work orders on a schedule. Templates pre-configure the fields.
Every worker. Every position. Route optimization with daily planning.
Unified map and list view of worker locations in real time. A route planner with per-worker sequencing, drag-to-reorder, optimize, publish, and compare. Service zones with geographic boundaries.
Worker positions. Route optimization. Service zones.
Unified map and list view of all worker positions with real-time updates. A daily route planner with per-worker stop sequencing, drag-to-reorder, one-tap optimize, publish, and before/after comparison. Service zones define geographic boundaries that assignment rules reference.
Team board. Assignment rules. Best-fit suggestions. Contractors.
A team board with worker profiles and availability. Assignment rules that route tasks by skill, zone, and capacity. Ranked best-fit worker suggestions on the dispatch board, task board, and work order detail. Contractor management with external workforce.
The team board. Assignment rules. Best-fit worker suggestions.
Worker profiles carry skills, zone assignments, availability windows, and current workload. Assignment rules route incoming tasks by matching skills to requirements, proximity to location, and current capacity. The dispatch board, task board, and work order detail surfaces each display ranked best-fit worker suggestions. Escalation policies fire notification chains when tasks go unassigned or overdue.
Team Board
Worker profiles with skills, zones, availability, and current assignment. Filter by status, skill, or zone.
Assignment Rules
Rules that route tasks by skill match, zone proximity, current workload, and availability. Configurable per task category.
Best-Fit Suggestions
Ranked worker suggestions on the dispatch board, task board, and work order detail. Scoring considers skill, proximity, workload, and availability.
Escalation Policies
Escalation chains that fire when a task is unassigned or overdue. Configurable per priority level with notification routing.
Contractors
External workforce management. Contractor profiles with skills, rates, and availability. Assign tasks to contractors alongside internal workers.
SLA management. Breach tracking. Capacity planning. Time on task.
SLA definitions with response and resolution targets. SLA log with breach history, analytics, resolve, and waive. Escalation policies. Capacity planning. Metrics dashboard. Time tracking with timers and manual logs. Reports with date-range breakdowns and CSV export.
SLA definitions. Breach tracking. Capacity planning. Time on task.
SLA definitions set response and resolution time targets per priority level. The SLA log tracks breaches with resolve and waive controls. Capacity planning shows worker allocation across periods. Time tracking logs actual time per task and work order. The metrics dashboard and reports surface operational performance with breakdowns by category, priority, team member, and date range.
SLA Management
SLA definitions with response time and resolution time targets per priority level. Applied to tasks and work orders at creation.
SLA Log
Breach history with timestamps, affected task, assigned worker, and breach type (response or resolution). Resolve or waive breaches with audit trail.
Capacity Planning
Worker capacity across time periods. Planned vs actual workload. Identify over-allocation and gaps by team, zone, or skill.
Time on Task
Time tracking with start/stop timers and manual log entry. Per-task and per-worker totals. Per-work-order time aggregation. CSV export.
Metrics Dashboard
Operational metrics: tasks completed, average completion time, SLA compliance rate, team utilization, and category breakdowns.
Reports
Date-range reports with category, priority, and team-member breakdowns. CSV export. Period-over-period trend analysis.
Board. Work orders. Map. SLA. Assignment. Nothing extra.
Command Center
Dispatch board with drag-and-drop assignment. Schedule grid with time-axis worker allocation. Incoming triage queue. Task board. Status board. Priority queue.
Work Orders
Work order list with detail workspace. Recurring work with schedule configuration. Work order templates. Checklist templates for field-service verification. Categories.
Live Map & Routing
Unified map and list view of worker positions. Route planner with per-worker sequencing, optimize, and publish. Service zones with geographic boundaries.
Workforce & Assignment
Team board. Assignment rules by skill, zone, and capacity. Ranked best-fit worker suggestions. Escalation policies. Contractor management.
SLA & Performance
SLA definitions and breach tracking with resolve and waive. Capacity planning. Time on task with timers and manual logs. Metrics dashboard. Reports with CSV export.
Platform Integration
Orderflow (incoming triage queue). Ops (shared task board). Contacts (worker and contractor records). Signal (device-triggered task creation via playbooks). Workforce (schedule sync).
High-Performance Ops. Zero Monthly Overhead.
Get all 15 Core modules at no monthly cost. You only pay 2% of processed revenue.