Calisto Assure

Quality control you can prove.

Assure holds every space, shift and site to the same standard. Run the check, score it against your own criteria, raise the fix, and close it only once somebody other than the person who did the work has seen the evidence.

One standard across every site · A failed item raises a fix · Verified by someone other than the fixer

Assure · Dashboard
Total runs
148
Completed
141
Open findings
6
Avg score
94
Normal
At Risk
Inspections
Run a templated inspection or audit and record results.
Before & After
Paired before/after photo verification + AI photo checks.
Checks
Routine & safety checks — recurring operational and safety checklists.
Safety
Safety checks, protocols, drills, and the incident log.
Findings & Remediation
Issues raised by any feature, tracked to remediation.
Compliance
Required certifications, licenses, insurance, permits, and training.
Maintenance
Maintenance plans, service schedules, calibration, asset lifecycle.
Sanitation
Hygiene and cleaning compliance.
Opening walkthrough
Routine checks
98
8/7/2026
Monthly fire safety audit
Safety
96
8/6/2026
Guest room turn, floor 4
Before & after
91
8/6/2026
Cold chain temperature log
Condition checks
88
8/5/2026
Quarterly compliance audit
Inspections
95
8/4/2026
Deep clean verification
Sanitation
97
8/4/2026
Calisto Assure

One standard, every space, every shift.

Where the standard is set, how it is checked, and what happens when something falls short of it.

0

kinds of check on one scoring engine

0

routine check types

0

inspection categories

0

safety domains

Zero

findings that disappear

One Standard

The same standard, however the check gets run.

Write the standard once and every walkthrough, routine round, safety pass and sanitation check scores against it. Purview scopes each run to its business unit and holds the governed fields read-only, so a group runs one bar across every site.

The same check on a cadence, from two-hourly to weekly. Scan the asset tag to start it.

Cleanliness
Safety
Maintenance
Amenities
Supplies
Functionality
Appearance
87Quality Score

Four Scoring Methods

No scoringRecords what was done without producing a number.
Pass / failOne verdict per item, one verdict overall.
PercentagePassed items over total items.
Weighted pointsA safety item outweighs an appearance one.
Photo Verification

Photograph the space. See what is out of place.

Photograph the room, the line or the machine and it is checked against the photos you already accepted as correct, item by item, with the confidence and the reasoning shown.

Reference Standard
vs
Live Capture
94%Match Score
1Deviations
0.97Confidence

Active Detections

Missing towelsMedium
Stain on carpetLow
Blocked exit signCritical
8Detection Categories
0-100Confidence Range

Verified against the job

A completed Dispatch task carrying a checklist queues here, and the pass or fail per item is written back onto the task with its reasoning attached.

Judged on what you accepted

Photos from checks you confirmed become the reference set and travel with the question, so the standard is the one you signed off rather than a generic idea of correct.

It suggests, a person decides

The model proposes a rating with its confidence and writes nothing. Switched off, or past the fair-use ceiling, no suggestion appears and nobody is shown something invented.

Before and after, timestamped

The space before the work beside the space after it, on a gallery carrying times and locations, so the proof outlives the argument about it.

The Remediation Loop

Nothing closes on the word of the person who did the work.

A failed item raises a finding, the finding raises a fix with an owner and a due date, and the fix stays in the overdue rollup until somebody else has looked at the evidence. That separation is what turns a score into proof.

Finding CreatedT+0

Raised automatically off the failed item, carrying its severity, category, location and photo.

Corrective ActionT+1m

Routes into Dispatch as a task with an owner from the Workforce roster and a due date.

Resolution PhotoVariable

The photo that shows the fix, filed beside the photo that showed the problem.

Verified & ClosedOn close

Someone other than the fixer checks the evidence and closes it. A fix that did not hold reopens.

On the TimelinePermanent

The whole sequence lands on one chronological feed you can filter and export.

Severity Classification

CriticalA safety risk. Set the due date accordingly.
HighAhead of routine work in the queue.
MediumScheduled against the owner you assign.
LowLogged, tracked, and visible until closed.
The Findings Board

Every open issue, and the person who owns fixing it.

A finding carries where it happened, what was observed, and who it went to. Critical is its own count because it is the one that changes what you do next. Nothing here closes on the word of the person who did the work.

Open
4
Critical
1
In Progress
2
Resolved
61
At Risk
Critical
Normal
Emergency exit obstructed
Loading bay, west
Pallet stack blocking the crash bar, photographed at the 06:40 opening check. Corrective action raised and the job written to Dispatch the same minute.
critical
D. Ramos · job #2214
Extinguisher past service date
Plant room
Service tag reads eleven months, one month over the annual interval. The certificate on file expires with it, so Compliance flagged the same asset.
open
L. Vega
Chemical store left unlocked
Housekeeping, level 2
Found open on two consecutive routine checks. Access rule tightened in Access and re-verified on the following round.
in_progress
N. Haddad
Ceiling water staining, growing
Meeting room 3
Before-and-after photos twelve days apart show the stain widening. Preventive maintenance schedule brought forward and the roof asset re-inspected.
in_progress
O. Bennett · job #2231
Hand-wash station without soap
Staff corridor
Raised on the sanitation check, resolved within the hour and verified by a second person before the finding closed.
resolved
C. Almonte
Lighting below spec on stairwell B
Stairwell B
Measured at 62 lux against a 100 lux minimum. Fittings replaced, re-measured at 118 lux, and the reading attached to the closing record.
resolved
D. Ferrer
Safety & Compliance

The standard an inspector will ask you to prove.

Ten safety domains on their own cadences, drills with recorded results, and a register that tells you what expires next.

Safety

Report it while it is still fresh, and prove it later.

Ten operational domains, each checked on the cadence it needs and each logged with its inspector, result and time. Signal device anomalies sit beside the human reports, so an alarm and an eyewitness account are read together.

Safety Coverage Estimator

25
40%Domain coverage
200Checks per week
4Active domains

Reporting comes first

A hazard, a near miss or an injury goes in with severity, location and photos. High severity flags immediately instead of waiting to be noticed.

Every report becomes a record

It lands in a register filterable by date, type, severity and status, and opens into an investigation you update as you learn more.

Protocols, drills and the log

Procedures carry their steps; a recorded drill carries participants and moves the pass rate. Underneath runs the safety log you filter and export when somebody asks you to prove it.

Compliance

Know what expires next, before somebody else does.

Six registers on one hub, filterable by type and property, with everything approaching an expiry on a single cross-type tracker so nothing lapses because it was filed under the wrong heading. A requirement here defines who University has to train.

147Active
12Expiring
3Expired
8Pending
Compliance index: 86% active

6 Tracked Registers

InsurancePolicies and warranty cover
PermitsIssuer and expiry
LicensesRenewals queue
CertificationsPer person, with issuing body
CE CreditsHours logged against hours required
ViolationsRemediation plan and status
Certifications

Who is qualified, and whose ticket is about to lapse.

Every certification with its issuing body, its expiry and its continuing-education progress. Expiring soon is its own tile because it is the only one you can still act on.

Total Certifications
8
Active
5
Expiring Soon
2
Expired
1
Normal
At Risk
Critical
Cert NamePractitionerTypeIssuing OrgIssue DateExpirationStatusCE Progress
PADI DivemasterLuis PeñaInstructorPADI5/14/20245/14/2027Active12 / 12 CE
RYA Day SkipperPriya RaghunathanInstructorRYA2/3/20252/3/2028Active8 / 8 CE
Food Safety Level 3Carmen AlmonteComplianceHACCP Institute9/20/20239/20/2026Expiring Soon6 / 8 CE
Pool Plant OperatorDiego FerrerTechnicalPWTAG11/8/202411/8/2027Active4 / 4 CE
First Aid at WorkNadia HaddadSafetyRed Cross10/2/202310/2/2026Expiring Soon3 / 6 CE
Fire MarshalOwen BennettSafetyFire Service College1/19/20251/19/2028Active2 / 2 CE
Allergen AwarenessCarlos ReyesComplianceHACCP Institute6/11/20256/11/2027Active5 / 5 CE
Lifeguard (NPLQ)James ChenSafetyRLSS4/27/20234/27/2025Expired0 / 6 CE
Maintenance & Insights

Quality is also whether the thing still works.

Spaces, equipment and vehicles in one register with their service history, on schedules that recalculate when you change the frequency.

Maintenance & Assets

Service it on a schedule instead of after it breaks.

Preventive schedules run on configurable intervals over the things you actually maintain, and changing a frequency recalculates the next due date. The work order and the vendor behind it stay in Ops rather than becoming a second copy here.

Spaces

Rooms, stations and areas, each carrying its inspection history and its current quality score.

Equipment

Condition, service history and lifecycle status, with the preventive schedule that keeps it running.

Vehicles

Make, model, plate, odometer and condition, reached through the fleet filter on assets.

Service history

Every job logged with date, work performed and technician. Retire the asset and the record stays.

Condition Checks

What you own, what state it is in, and when somebody last looked.

Spaces, equipment and vehicles on one register with the condition recorded at the last check. Out of service is a count you can act on rather than a discovery you make when the thing is needed.

Total Assets
41
Operational
35
Needs Attention
5
Out of Service
1
Overdue
2
Normal
At Risk
Critical
AssetCategory · LocationConditionLast Checked
Passenger lift, car 1Vertical transport · LobbyOperational2 hours ago
Rooftop chiller AHVAC · Roof plantNeeds Attention4 hours ago
Standby generatorPower · Plant roomOperationalYesterday
Fire panel, zone 3Life safety · Level 3OperationalYesterday
Pool circulation pumpWater systems · Pool plantNeeds Attention2 days ago
Loading dock levellerAccess equipment · Loading bayOut Of Service3 days ago
Grounds vehicle, unit 4Fleet · YardOperational3 days ago
Boiler 2Heating · Plant roomOperational5 days ago
Insights & Quality Signal

What customers said, read next to what you scored.

Your own score is half the picture. Assure reads the reviews that are about quality and puts the two numbers on one screen.

The Quality Lens

The reviews that mention cleanliness, hazards, maintenance or condition, filtered out of the shared review records and read inline against your own scores for the same period. Replying stays in Reputation.

Analytics

Scores over time and compliance rates, filterable by property and date range, and exportable.

Activity Timeline

Inspections, findings, actions and maintenance on one chronological feed, filterable by event type.

Portfolio Rollup

Aggregate quality metrics across every site, for operators running more than one.

Pricing

No setup cost. Pay when you start using.

Inspections and audits for operators.

Calisto Ops

Daily dashboard, helpdesk, dispatch, accounting, compliance, and HR

1%of revenue processed

Available in suite pricing only.

Recommended for you

Works well together.

Calisto Dispatch

Calisto Ops

Full task and field management software.

Learn more
€65/user/mo
Calisto Today

Calisto Ops

Compiles all Ops apps into one view.

Learn more
1%of revenue processed
Calisto Purview

Included with every Calisto account

Account configuration and data rules.

Learn more
0Additional Cost
Calisto Depot

Calisto Work

Documents, spreadsheets, slides, forms, and file storage

Learn more
€4/user/mo
Calisto Reputation

Calisto Engage

Review and reputation management.

Learn more
€135/brand/mo
Spec Sheet

Everything included in Calisto Assure.

Inspection Engine
  • Four kinds of check on one record type: inspections, routine checks, safety checks, sanitation
  • Templates scoped to one of four contexts: operational, compliance, field service, transaction
  • Seven checklist categories: cleanliness, safety, maintenance, amenities, supplies, functionality, appearance
  • Four scoring methods: no scoring, pass/fail, percentage, weighted points
  • Standards authored with criteria, guidance, critical flags, and photo flags
  • One shared checklist template store behind every inspection type
  • Schedule with calendar view, history, and trends
  • QR scanner: scan an asset to start its inspection
  • Routine checks across 9 check types on 5 frequency levels (2-hour to weekly)
  • Routine check types: bathroom, kitchen, common area, waste, pest, gym, pool, restaurant, hotel lobby
  • Frequency levels: 2-hour, 4-hour, twice-daily, daily, weekly
  • Condition checks with their own schedules and training material
  • Sanitation checks that raise a finding on item failure
Photo Verification
  • Confirmed check photos promoted into a reference set and shown to the model as examples
  • Photo analysis with discrepancies flagged and confidence scored
  • A manager can override any verdict with a note, and the override is what stands
  • A condition rating is proposed with its confidence and reasoning, and written only by a person
  • AI enabled per account: off, or past the fair-use ceiling, no suggestion appears
  • Space-scoped training: each room, kitchen, station trained separately
  • Progress checks: before and after side by side
  • Photo gallery with timestamps and locations
  • Completed field tasks with checklists queue for the same photo verification
  • Per-item result written back onto the Dispatch task
Findings & Corrective Actions
  • Findings with severity (critical/high/medium/low), category, location, and photo evidence
  • Automatic finding creation from failed inspection items
  • Corrective actions carry an owner and a due date
  • Corrective action lifecycle: assigned, in progress, complete with evidence, verified, closed
  • Separation of duties: someone else verifies the fix
  • Overdue rollup on the dashboard until closed
  • Reopening for findings where the fix did not hold
  • Activity timeline: findings, actions, resolution, and maintenance on one chronological feed
Safety
  • Ten safety domains: fire, food, pool, OSHA, gym, premises, evacuation, chemical, electrical, ergonomic
  • Safety checks per domain on configurable cadence
  • Schedule a check from the safety dashboard or from the domain card that prompted it
  • Every check logged with its timestamp, inspector, result, and notes
  • Protocols with steps and requirements
  • Drills with recorded results, participants, and duration
  • Incident reporting: hazard, near miss, or injury with severity, location, and photos
  • Incident register filterable by date, type, severity, and status
  • Investigation detail with updateable notes and status
  • Chronological safety log, filterable and exportable
  • High-severity reports flag immediately
Compliance
  • Compliance hub: total tracked, active, expired, expiring soon, verified, pending, missing
  • Filterable by type and property
  • Six tracked registers: insurance, permits, licenses, certifications, CE credits, violations
  • Certification renewals queue
  • Continuing education: hours logged against hours required
  • Violations with remediation plan and resolution status
  • Warranty periods: active and expiring cover, editable in place on the hub
  • Cross-type expiration tracker on one screen, filterable by type, date range, and status
Maintenance & Assets
  • Asset register: spaces, equipment, and vehicles
  • Each asset carries condition, service history, and quality score
  • Preventive schedules on configurable intervals (frequency change recalculates next due)
  • Schedule detail view showing the schedule, its history, and its vendor
  • Maintenance dashboard: upcoming work, overdue items, completion rate
  • Service history logged per asset with date, work, and technician
  • Recurring service plans
  • Vehicle fleet registry with make, model, plate, odometer, and condition
  • Retire an asset or vehicle and the service record stays
Insights & Quality Signal
  • Quality-filtered lens over shared review records (cleanliness, hazards, maintenance, condition)
  • Reviews read beside inspection scores for the same period
  • Each row carries the rating, the reviewer, the text, and whether it has been answered
  • Replying to reviews stays in Reputation
  • Analytics: inspection scores over time, compliance rates, trend data
  • Report generation and export
  • Activity timeline: inspections, findings, actions, and maintenance on one feed
  • Portfolio rollup for multi-site operators with aggregate metrics
Setup, Approvals & Governance
  • Approvals queue: inspections awaiting review and open findings
  • Approve or reject with a reason recorded on the record
  • Setup wizard for a new account
  • A centrally governed settings field renders read-only and names the source governing it
  • Every list, metric, and detail scoped to the selected business unit
  • A record created under a business unit stays associated with it
  • Labels follow that business unit’s own terminology rather than a fixed vocabulary
Connected to Calisto Pro
  • Dispatch (field tasks queue for photo verification, result written back)
  • Workforce (corrective action assignees from the team roster)
  • University (compliance requirements define training requirements)
  • Signal (device anomalies cross-reference human-reported incidents)
  • Reputation (quality-filtered reviews beside inspection scores)
  • Purview (business unit scope and governed settings)
  • Depot (inspection documents in the shared file store)
  • Automations (inspection completed, finding created, action overdue triggers)
  • Today (quality summary in the daily briefing)
  • Bookings (inspection tied to the reservation)
  • Listings (quality score on the listing)
  • Registry (inspection history on the member/tenant record)
Honest answers

Questions about Calisto Assure

A failed item does not just get a red mark. It raises a finding, the finding raises a fix with an owner and a due time, and somebody other than the person who fixed it verifies before it closes. The loop is the product.

Yes. One checklist store and one scoring engine sit behind every check, so a food safety audit, a room inspection and a vehicle return can score differently while still producing comparable findings.

It routes into Dispatch as a task with an owner, and the verification step blocks the close. A fix that was never checked stays open rather than quietly disappearing.

The forms come across as checklists with their items and scoring intact. What usually changes is the follow-up, because a paper form ends at the signature and an Assure check ends at the verified fix.

The pricing section on this page reads the live catalogue and is the authority. There are no per-inspection fees, and Assure runs on its own without the rest of Calisto Ops.

Yes, including photographs, scores and the full finding-to-verification trail, which is usually the part an auditor or an insurer asks for.