Calisto Bookings

Universal reservation lifecycle. Hotels. Restaurants. Services. Activities. Venues.

A concept-aware cockpit that reframes as Front Office, Service Floor, Appointments, or Activities per business unit. Reservation management with calendar view and availability grid. Front desk board with walk-in queue, waitlist, check-in, check-out, and folios. Appointment scheduling with slot manager, provider schedules, and service queue. Restaurant floor management with table map, cover pacing, and turn tracker. Venue and event bookings with space availability, BEOs, and payment milestones. Distribution channel management with digital key and guest preference tracking.

4 Modes · Front Desk · Scheduling · Floor Management · Venue & Events · Distribution · Guest Experience

The Reservation Board

One cockpit. Four modes. Stays. Dining. Services. Activities.

The operational cockpit reframes per business unit — Front Office for stays, Service Floor for dining, Appointments for services, Activities for experiences. Reservation list, calendar, availability grid, and per-reservation detail workspace.

The Reservation Board

One cockpit. Four modes. Stays. Dining. Services. Activities.

The operational cockpit reframes per business unit — Front Office for hotels and rentals, Service Floor for restaurants, Appointments for spas and salons, Activities for excursions and experiences. The reservation board merges arrivals, departures, and active reservations across all verticals. Calendar view, availability grid, reservation detail, and full lifecycle history.

Front Office
Hotels & Short-Term Rentals
Arrivals, departures, and in-house guests
Service Floor
Restaurants & Dining
Covers and upcoming reservations
Appointments
Spas, Salons & Services
Appointments and upcoming bookings
Activities
Excursions & Experiences
Activities and upcoming bookings
Reservation List
All reservations with status, date, guest, resource assignment, and source. Filter by status, date range, source, or assignment. Bulk import from spreadsheet.
Calendar View
Day, week, and month calendar with reservations plotted by date and resource. Drag to reschedule. Click to open reservation detail.
Availability Grid
Resource availability across date ranges. Rooms, tables, providers, spaces, or activity slots. Open and blocked periods. Occupancy percentage per period.
Reservation Detail
Per-reservation workspace with guest info, dates, resource assignment, status history, folio link, check-in/check-out actions, and reschedule.
New Reservation
Create a reservation with guest, dates, resource, rate, and source. Availability check on creation. Confirmation notification to guest.
Reservation History
Full lifecycle history per reservation — created, modified, checked in, checked out, cancelled. Timestamp and operator per event.
Front Desk

Arrivals board. Walk-in queue. Check-in. Check-out. Folios.

Operational board with arrivals, in-house, and departures. Walk-in queue and waitlist for unscheduled guests. Multi-step check-in process. Folio management with charges, payments, and settlement.

Front Desk

Board. Walk-in queue. Waitlist. Check-in. Check-out. Folios.

The front desk board displays arrivals, in-house guests, and departures with drag-and-drop status transitions. Walk-in queue handles unscheduled guests with position tracking. Waitlist manages capacity overflow with notification on availability. Multi-step check-in with configurable steps. Check-out with folio settlement. Guest folios carry charges, payments, and printable statements.

Front Desk Board
Operational board with arrivals, in-house, and departures. Status columns with drag-and-drop. Guest info, room assignment, and folio balance per card.
Walk-In Queue
Queue board for unscheduled walk-in guests. Add to queue, assign resource, convert to reservation. Position tracking and wait-time display.
Waitlist
Waitlist management for capacity-constrained periods. Guest name, party size, contact, wait time, and notification on availability.
Check-In
Multi-step check-in process with configurable steps — ID verification, payment method, room assignment, key issuance, welcome information. Actions per step.
Check-Out
Check-out with folio review, outstanding charge settlement, feedback collection, and departure confirmation.
Folios
Guest folios with charges, payments, and balance. Charge posting with category, amount, and description. Settlement with payment method selection. Printable statement.
Scheduling

Slot manager. Provider schedules. Service queue. Class timetable.

Bookable time slots with recurring patterns and buffer time. Per-provider availability calendars. Live service queue by provider. Fitness and wellness class scheduling with capacity and waitlist.

Scheduling

Slot manager. Provider schedules. Service queue. Class timetable.

The slot manager defines bookable time windows by resource, day, and capacity with buffer time and recurring patterns. Provider schedules set per-provider availability with working hours and service offerings. The service queue tracks appointments in real time by provider. The class schedule manages recurring fitness and wellness classes with capacity, instructor assignment, and waitlist.

Slot Manager
Define bookable time slots by resource, day, and capacity. Block and release slots. Buffer time between appointments. Recurring slot patterns.
Provider Schedules
Per-provider availability calendars. Working hours, breaks, and days off. Client assignment per slot. Provider-specific service offerings.
Service Queue
Live queue of upcoming and in-progress appointments by provider. Status tracking — waiting, in progress, completed. Time-on-task display.
Class Schedule
Recurring class timetable for fitness and wellness. Class capacity, instructor assignment, waitlist. Class detail with roster and attendance.
Floor Management

Table map. Cover pacing. Turn tracker.

Visual floor plan with real-time table status and turn-stage color coding. Cover pacing against target by time slot. Per-table turn timing with course pacing and overstay alerts.

Floor Management

Table map. Cover pacing. Turn tracker.

The table map displays the floor plan with real-time table status, capacity, and turn stage color coding. Cover pacing tracks actual vs. projected covers by time slot. The turn tracker monitors per-table seated duration and course pacing with alerts on tables exceeding target turn time.

Table Map
Visual floor plan with table positions, capacities, and real-time status — open, seated, ordered, dessert, check. Drag to reassign. Color-coded by turn stage.
Cover Pacing
Cover count pacing against target by time slot. Actual vs. projected covers. Pace indicator for current service period. Historical comparison by day of week.
Turn Tracker
Per-table turn timing — seated duration, course pacing, and estimated turn time. Average turn time by table and by period. Alerts on tables exceeding target turn.
Venue & Events

Space bookings. Payment milestones. BEOs. Booking groups. Events.

Venue rental management with space availability and conflict detection. Milestone-based payment schedules. Banquet Event Orders. Booking groups. Event management with attendees and revenue. Linked Deals pipeline records.

Venue & Events

Space bookings. Payment milestones. BEOs. Booking groups. Event management.

Venue rental management with per-space availability, conflict detection, and booking groups. Milestone-based payment schedules with QR code collection. Banquet Event Orders with setup, catering, AV, and staffing specs. Date announcement windows for availability releases. Event management with attendee tracking and revenue reporting. Venue bookings link to Deals pipeline records.

Venue Bookings
Venue rental management with booking list, detail workspace, and new booking creation from inquiry or proposal. Booking status lifecycle with lost-deal tracking.
Space Availability
Per-space availability calendar with conflict detection. Space capacity, configuration options, and booking density per period.
Booking Groups
Group bookings that bundle multiple spaces, dates, or services into one coordinated reservation. Group detail with individual component tracking.
Payment Schedules
Milestone-based payment schedules per venue booking. Deposit, interim, and final payment milestones. QR code generation per milestone for payment collection.
BEOs
Banquet Event Orders per venue booking. Setup requirements, catering details, AV needs, timeline, and staffing specifications.
Announce Dates
Date announcement management for venue availability releases. Controlled visibility windows for upcoming bookable dates.
Events
Event management with attendee tracking, revenue reporting, and capacity monitoring. Event detail with roster and per-event financial summary.
Linked Deals
Venue bookings linked to Deals pipeline records. Booking created from accepted proposal. Deal-to-booking data flow with status synchronization.
Distribution & Guest

Channel management. Digital key. Amenity passes. Guest preferences.

OTA distribution channels with rate and availability push. Digital key issuance. Amenity pass catalog. Guest preference storage with recall on repeat reservation. WiFi provisioning.

Distribution & Guest

Channel management. Digital key. Amenity passes. Guest preferences.

Distribution channels connect to OTAs for rate and availability push with reservation pull. Digital key issuance per reservation with access scope configuration. Amenity catalog with pass issuance and usage tracking. Guest preference storage across stays with recall on repeat reservation. Per-reservation WiFi credential generation.

Distribution Channels
Channel connections to OTAs and booking platforms. Per-channel rate and availability push. Reservation pull from connected channels. Connection health monitoring.
Channel Connections
Connection management per distribution channel. Authentication, field mapping, and sync configuration. Session tracking for active connections.
Digital Key
Mobile digital key issuance per reservation. Key activation on check-in, deactivation on check-out. Access scope configuration per key.
Amenities & Passes
Guest amenity catalog and amenity pass issuance. Pool access, gym access, spa credits, and custom amenity types. Pass validity period and usage tracking.
Guest Preferences
Guest preference and memory storage across stays. Room preferences, dietary requirements, pillow type, special occasions. Preference recall on repeat reservation.
WiFi Provisioning
Per-reservation WiFi credential generation. Bandwidth tier assignment. Usage tracking per guest session.
One App. One Price.

Reservations. Front desk. Scheduling. Floor. Venue. Distribution.

Reservation Board
Concept-aware cockpit — Front Office, Service Floor, Appointments, Activities. Reservation list, calendar, availability grid, and detail workspace.
Front Desk
Arrivals/departures board. Walk-in queue and waitlist. Multi-step check-in and check-out. Folios with charges, payments, and settlement.
Scheduling
Slot manager with recurring patterns. Provider schedules. Service queue with live status. Fitness class timetable with roster.
Floor Management
Table map with real-time status. Cover pacing against target. Turn tracker with course timing and overstay alerts.
Venue & Events
Venue bookings with space availability and booking groups. Milestone payment schedules. BEOs. Events with attendees and revenue. Linked Deals.
Distribution & Guest
OTA channel management. Digital key issuance. Amenity passes. Guest preferences and memories. WiFi provisioning.
Pricing

High-Performance Ops. Zero Monthly Overhead.

Get all 15 Core modules at no monthly cost. You only pay 2% of processed revenue.

Calisto Core
$0/month
+ 2% of revenue
CommitmentNone
UsersUnlimited
Products15 included
Best for: Businesses of any size. Revenue is auto-calculated from POS orders, reservations, folios, and event tickets.