Catering y Eventos

¿Cómo ejecutan los caterers de élite eventos de 500 platos sin romper una gota de sudor?

Calisto Pro alinea propuestas de eventos, preparación de cocina, logística de transporte y personalización en un motor silencioso, estableciendo un estándar operativo que otros no pueden replicar.

Fuera de las instalaciones · Banquetes · Entrega · Bodas · Corporativo

Calisto Pro

Un sistema operativo para catering de alto volumen

Todo lo que toca un planificador de eventos, un chef de preparación, un equipo de desmontaje y un anfitrión, se ejecuta desde un solo registro. Una cena para 30 personas y un banquete para 2.000 cubiertos se celebran bajo el mismo estándar.

Pipeline de consultas, Menús y Propuestas

Cada solicitud en un solo flujo de trabajo con mínimos aplicados en la recepción, un catálogo detrás de cada precio que ve el cliente y un contrato firmado en un solo lugar.

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Calendario de Eventos y Entrega de Cocina

Reservas con fecha que caducan por sí solas, capacidad medida en horas de cocina y un contrato que redacta la hoja de funciones, la lista de preparación, la reserva y la nómina.

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Recetas, Personal y Equipo

Doscientas cubiertas resueltas a gramos, un equipo dimensionado según el número de asistentes, y una lista de carga generada a partir de la hoja de funciones y reconciliada después del evento.

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Seguridad Alimentaria y Ejecución del Día del Evento

La alergia en el contrato que llega hasta la etiqueta de la bandeja, los registros de temperatura adjuntos al evento y una hoja de ruta que es el registro del evento en vivo.

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Facturación, Pagos y Cuentas Corporativas

Depósito, saldo y lo que realmente generó el evento, más cuentas de la casa con precios negociados y el pedido habitual del jueves.

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Comunicación con el cliente y Portal

Nueve meses de planificación en un solo hilo, y una URL donde el cliente encuentra cada documento y cada plazo.

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Sitio web y pedidos online

Un proceso de pago con entrega de mercancía con precios derivados del mismo catálogo, aterrizando en la misma cola de cocina que el banquete.

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Reseñas, Marketing y Negocio Repetido

La solicitud de reseña que se envía sola al momento de la entrega, y el aniversario de cada evento como un segmento en lugar de un recuerdo.

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Cada escala de eventos

Una plataforma para cada operador de catering

El formato cambia. El inicio de sesión no.

  1. The load list generates from the function sheet and reconciles after the event, so what left the kitchen is checked back against what was supposed to leave.

  2. Committed events carry their headcount and prep hours, so the calendar shows the production load rather than just the bookings.

  3. Temperature logs attach to the event and the run sheet is the live event record, so the log is complete before anyone asks to see it.

Calisto Commerce

Inquiry Pipeline, Menus & Proposals

Every request in one pipeline with minimums enforced at intake, one catalog behind every price the client sees, and a contract the client signs in one place with the deposit schedule attached.

Inquiry to Qualified Lead in Sixty Seconds

A catering request arrives and becomes a lead. The Kanban pipeline tracks it: inquiry, qualified, proposal, won. Spend minimums, deposit rules, and minimum lead times are set once and enforced at intake, so nobody promises a Saturday the kitchen cannot cover.

Orbit · Contact 360

The Questions That Decide the Answer

Event date, guest count, service style, venue, budget range, dietary requirements: asked once on the intake form, they populate the deal rather than living in the reply thread where the salesperson left them. A date already committed shows as committed at the moment of inquiry, so nobody quotes a Saturday twice.

Carried through
1Deal · Northwind
2Proposal accepted
3Venue booking created
Contact, dates, valuenothing re-entered

The Proposal Pulls Live Prices

The proposal pulls menu item prices from the same engine the terminal reads. The client sees today's price, not last month's, and changes to ingredient costs propagate automatically. The price on the proposal, the price on the website, and the price at the terminal are one number, so the client is never quoted the version somebody happened to have open.

Proposals · Pricebook

Tiers, Add-Ons, and the Vegan Count

Packages price per head with tiers: standard buffet, plated three-course, premium station. Add-ons attach as catalog items rather than typed numbers: bar package, late-night snack, cake-cutting fee, extra chafer. Eighteen vegan covers out of two hundred are priced as what they are instead of absorbed silently. Service charge, delivery fee, and tax rules apply per event, and the client sees the same arithmetic the kitchen and the ledger see.

Proposals · Workspaces

One Document, One Signature, One Version

The contract signs in one place, with cryptographic hash chains behind it. No scanned signature page, no question later about which version they actually agreed to. The document carries the deposit amount and its due date, the progress payment, the final balance, the guaranteed-headcount deadline, the cancellation schedule, and the overtime and change-order rates. The client reviews menu and terms in one place and signs once, and the signed contract files to the event record.

Sign · Documents

Change Orders That Reprice the Event

Guest counts move. Menus get swapped nine days out. The venue changes rooms. Each is a change order with a price, a signature, and a new version of the function sheet, so kitchen prep, staffing, rentals, and the balance owed all move together. The guarantee deadline is a date on the contract, not a convention. When it passes, the count locks and the billable minimum is the guarantee.

Orderflow · Order Detail

Pipeline Analytics

Pipeline stages carry a reason when a lead dies: the date was gone, the budget did not reach the minimum, another caterer was cheaper. Twelve weeks later that is a pattern rather than an anecdote, and the minimum can be argued with numbers. Seasonal and market-priced items carry their current cost, so a September proposal for a December event re-prices in one action rather than being rebuilt.

Venue pipeline
Inquiry12
Prospect7
Tentative4
Definite9
Closed · Lost3
Orbit · Contact 360
The Room Plan

Head table, rounds, dance floor. Set out once.

Lay out function rooms instantly: arrange tables, dance floors, and stations from your catalog, while live cover counts automatically update your quote.

Two sales motions

Website & Online Ordering

An online checkout for drop-off orders priced from the same catalog as the banquet, landing in the same kitchen queue as Saturday's wedding.

Full-Service Inquiry + Drop-Off Checkout
Order Flow

The order that arrived at 2am and was already scheduled.

Every online order is an order in the kitchen queue, not an email to transcribe.

Revenue cycle

Billing, Payments & Corporate Accounts

Payments collected on the schedule the client signed, reconciled against the guarantee, closed into a per-event P&L, and house accounts with negotiated pricing and net terms for recurring corporate orders.

Contrato a Cocina

Contrato firmado para el cronograma de preparación, una cadena automática.

Las hojas de funciones automatizadas, las listas de preparación y las operaciones de piso se activan en el momento de confirmar una reserva. Sin necesidad de volver a introducir datos, sin detalles faltantes.

Contrato firmado

Contrato de catering firmado mediante Sign.

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Pedido de Cumplimiento

El pedido de cumplimiento escribe en la cola de Orderflow.

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Lista de preparación

La lista de preparación se genera a partir de los elementos del menú y las recetas.

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Reserva de inventario

Los

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Horario de cocina

La cocina recibe la programación de preparación y el equipo de banquete se ajusta según el tamaño necesario.

La Producción

El contrato firmado. Ahora la cocina tiene trabajo.

Los contratos firmados generan instantáneamente hojas de funciones en vivo, pedidos de preparación y turnos de personal en todos los departamentos.

Contract to kitchen

Event Calendar & Kitchen Handoff

Date holds that expire on their own, capacity measured as kitchen hours and a contract that generates the function sheet, the prep list, the inventory reserve, and the team roster.

The Tentative Hold Expires on Its Own

A wedding planner asks to hold June 14th. The hold goes on the calendar with an expiry, so a date blocked in February for a deal that died in March does not still read as sold in May. Rooms, venues, and service areas book as spaces with their own capacity and turnaround time: on-premise banquets hold the room, off-premise events hold the delivery window and the vehicle, and both consume the same production capacity.

Production

Recipes, Staffing & Equipment

Recipe-level costing, staffing ratios by service style, equipment tracking with reconciliation after the event, and a purchase order that drafts itself across four events.

The Margin You Quoted vs the Margin You Got

Catering is quoted per head months in advance and produced at whatever ingredients cost on the day. Recipes resolve to ingredient-level quantities and scale with the guaranteed count. Plate cost comes from the price actually paid. Sub-recipes resolve too: the sauce inside the dish inside the package is still grams of something with a price. Without recipe-level costing, the gap between the quoted margin and the actual margin is discovered at the end of the quarter, as a number nobody can attribute to an event.

One Order Across Four Events

Four events in one week share a supplier and a delivery day. The requirement is the sum of four bills of materials minus what is on the shelf minus what is reserved. Vendors carry their own price lists, minimums, and lead times, so the purchase order drafts against the supplier who can actually deliver by Thursday. Receiving updates the cost, which updates the recipe, which updates the margin on every event that uses it.

Waste and Over-Production Visible Per Event

Waste, over-production, and the difference between the guarantee and the plates actually served are visible per event rather than absorbed into a monthly number.

Operational excellence

Event Day Execution

Dietary requirements as structured data across every handoff, temperature logs attached to the event, and a live run sheet with on-site sales attributed to the event rather than a generic till.

Three Guests, One Severe Allergy, Four Handoffs

The allergy is disclosed at inquiry, repeated in the contract, and then has to survive the function sheet, the prep list, the packing, the transport, and the server who carries the plate. Every handoff is a chance to lose it, and losing it once is the incident that ends a catering business. Dietary requirements travel on the event record as structured data. They appear on the function sheet, the prep list, the tray label, and the captain's run sheet. The vegan count, the gluten-free covers, and the nut allergy are three different facts with three different production consequences.

Banquet event order
Northwind gala14 Aug
Rounds of 10 · 180 covers
AV: two radio mics, lectern
Bar opens 19:00
Vegan 12 · gluten-free 6

Temperature Logs and Compliance Records

Cold chain records, cooking and holding temperatures, and transport logs capture against the event, on a schedule rather than on memory. A cooler reading above threshold raises a job and a food-safety record before the product is lost. Health permits, liquor licenses, vehicle certifications, and certificates of insurance carry expiry dates and attach to the events and venues that require them, so the venue that asks for a COI two days out gets it from the event record.

Assure · Dashboard

One Query, Not a Week of Reconstruction

When something does go wrong, the record of what was served, at what temperature, prepared by whom, is one query. The alternative is a week of reconstruction from prep sheets, rosters, and recollections that disagree.

Sign · Audit Trail

The Run Sheet Is the Live Event Record

The run sheet gets printed on Thursday, the menu changes on Friday, and on Saturday the captain works from Thursday. Here the run sheet is a view of the live event record, so it carries the current version by construction: load time, travel, arrival, setup, canape service, speeches, main course, cake, breakdown. Staff check in on arrival. The team short a bartender at 4pm is a fact the manager sees at 4pm. Incidents, damage, and client requests log against the event while they are happening, which is the only time anyone will actually record them.

Dispatch · Status Board

On-Site Revenue Attributed to the Event

Cash bars, drink tabs, extended hours, and last-minute add-ons ring on a terminal at the venue reading the same catalog as the proposal, so the price is the contracted price and the sale attributes to the event rather than a generic till. A guest-paid cash bar and a host-paid open bar are two settlement paths that close into one event total. When the night ends, the on-site additions are already on the balance. You invoice what happened, not what was planned.

Payments · Transactions
Banquet event order
Northwind gala14 Aug
Rounds of 10 · 180 covers
AV: two radio mics, lectern
Bar opens 19:00
Vegan 12 · gluten-free 6
ADD YOUR TEAM

Three ways to add your team to Calisto Pro

Three options adapt to every subscriber.

Agenda

Add anyone to your system for tasks and scheduling

Add any Calisto user to your system to assign tasks or scheduling. This allows the user to be included in tasks and scheduling through Agenda. Because the user only sees the assigned task or shift, this is a great option for shift employees, third-party contractors, and volunteers.

Station

Decide what every employee sees of your system

Give each employee access to just what they need so they can do their job with ease with Station. Start with a pre-made template or customize each portal as your needs change. Station works best for companies that use Workforce.

Full access

Admins who see everything

Add additional users as needed for full access to every app, every screen, and every record. Available at no additional cost for subscribers of Calisto Commerce and Calisto Ops.

Your team, your portals, and your admin access are all managed in Purview.

Calisto Engage

Reviews, Marketing & Repeat Business

The post-event review request sends itself, the anniversary of every event is a segment, and the completed event feeds the marketing it justifies.

Review Request at Event Delivery

The event ends at midnight. The client is delighted on Sunday and busy by Wednesday, which is when somebody usually remembers to ask. Delivery of the event triggers the request instead, while satisfaction is at its highest.

Reputation · Feedback

Aggregated by Event and Venue

Reviews from Google, wedding and event directories, and social profiles aggregate in Reputation, next to the event that earned them and the venue it happened at. Replies go out from the same place.

Reputation · Actions

Anniversary Segments

Catering demand repeats on a calendar: the annual gala, the holiday party, the quarterly board lunch, the conference that happens every spring. Past clients segment by what they booked, at what value, at what time of year, so the holiday-party email goes to accounts who ran one last year rather than to a list.

Campaigns · Subscribers

Ninety-Day Dormancy Detection

A corporate account that has gone quiet for ninety days is a segment. So is the wedding client whose first anniversary is next month. So is the venue that has referred four events. Each is a query against the event history, not a note somebody kept.

Registry · Win-Back

Photos and Menus From Delivered Events

Completed events feed the marketing they justify. Photographs and menus from a delivered event publish to the site and social channels from the same record, with the client's permission attached to it.

Impreta · Posts

Campaigns From the Event Database

The email does not go to a list. It goes to a segment the order history already knows. A caterer is chosen on evidence from people who already ate the food, and that evidence is worth collecting systematically rather than occasionally.

Campaigns · Revenue
Reputation · Feedback
Las Conexiones

Seis aplicaciones. Un solo evento.

Las aplicaciones en las que funciona una operación de catering y la transferencia que cada una gestiona.

Catering
Negocios
Propuestas
Reservas
Inventario
Personal
Libro mayor

Negocios

Cada solicitud aterriza en una sola tubería, y una consulta que no puede funcionar se conoce antes de que alguien reserve una llamada.

Propuestas

Menús y precios extraídos de un único catálogo hacia una propuesta que el cliente firma en el lugar, de modo que el número al que acordaron es el número que leen tanto la cocina como la factura.

Reservas

El calendario de eventos y la entrega a cocina en un solo registro, de modo que un cambio de fecha mueva el horario de preparación y la dotación junto con él, en lugar de después.

Inventario

<Recetas, equipos y alquileres costeados en relación con el evento, por lo que lo que hay que comprar y lo que hay que alquilar queda listado en lugar de ser solo memoria.

Personal

Servidores, chefs y conductores asignados al evento con la hora de llamada y el sitio adjuntos, y el costo laboral imputado al trabajo en el que se gastó.

Libro mayor

Depósitos, saldos y cuentas corporativas bajo los mismos términos en un único conjunto de libros, de modo que el margen del evento esté disponible la semana siguiente en lugar de al trimestre siguiente.

LIBERTAD DE PAGO

75 payment gateways. 11 regions. Your choice.

Connect your preferred local payment provider anywhere in the world. Your merchant account. Your rates. Zero platform lock-in.

🌎

North America & Global

🇪🇺

Europe

🇪🇸

Iberia

🌎

Latin America

🏝️

Caribbean & Central America

🌍

Africa

🌍

MENA

🌏

Asia Pacific

🌐

Central Asia & Eastern Bloc

🎨

Creator Economy

🔄

Buy Now Pay Later

Calisto Interact

Comunicación con clientes para caterers

Cada herramienta que tu cocina necesita para comunicarse con un cliente ya está integrada en Calisto Pro, y todas se abren contra el evento, el contrato y el plazo de la conversación.

Cuatro Personas, Un Hilos de Evento

Una boda se reserva con nueve meses de antelación e involucra a cuatro personas que envían correos por separado: la novia, la planificadora, el lugar y el asistente. Un evento corporativo involucra al asistente que lo reserva, al gerente de oficina que lo paga y al ejecutivo que cambia el menú. El correo electrónico, WhatsApp y las llamadas telefónicas se capturan en el registro del evento. Múltiples contactos se adjuntan con sus roles. Las llamadas de voz se registran contra el evento, por lo que el acuerdo verbal hecho en una llamada de martes tiene un registro con una hora asociada.

Orbit · Contact 360

Portal del Cliente: Una URL para Todo

El cliente abre un portal en lugar de buscar en su correo electrónico la versión que enviaste en marzo. Menú actual, contrato firmado, cronograma de pagos con lo pagado y lo pendiente, fecha límite de la garantía y cita de degustación. Los recordatorios automatizados incluyen el depósito, la fecha límite del recuento final y el saldo. Un cliente que pasa por alto la fecha límite de la garantía después de tres recordatorios es una conversación diferente a la de uno que nunca fue informado. Las degustaciones y las llamadas de planificación se reservan desde el portal.

Sign · Documents
Orbit · Contact 360
Pricing

No setup cost. Pay when you start using.

Team size across your organizationInclude all locations, franchisees, and managed properties.

Established Multi-Event Caterer

Included with every plan

Whichever rate you pick below, all of this comes with it.

Recipes & purchasingCalisto Inventory

Grams per cover, supplier price lists, and reserved stock

Event calendarCalisto Bookings

Date holds that expire, capacity measured in kitchen hours

Client recordsCalisto Registry

Planners, assistants, and payers on one event

AutomationsCalisto Automations

Reminders for deposits, guarantees, and balance dates

Business setupCalisto Purview

Legal identity, tax, currency, and delivery zones

StandardsCalisto Blueprint

Service standards enforced across every event and venue

Event staffingCalisto Workforce

Captains, servers, bartenders, and drivers by service ratio

Core + Commerce

The contract that becomes a kitchen plan instead of a folder

Priced per plan
Recommended

Core + Commerce + Ops

Headcount to grams to the purchase order

Priced per plan
Templates for catering

Pre-built configurations to customize: websites, kiosks, displays and apps designed for your industry.

Browse templates
Get help setting up

Buy concierge hours and our team does the data entry, the configuration and the training.

See concierge packages
Need a full migration?

Request a proposal from a certified consultant who has implemented Calisto at your scale.

Request a proposal
Cómo nos comparamos

See how Calisto compares for catering

Feature-by-feature comparisons against the platforms catering businesses use today.

Respuestas honestas

Preguntas frecuentes

Sí. Los eventos de servicio completo pasan por consulta, propuesta y contrato; los pedidos de recogida se procesan desde el sitio web con mínimos, tiempos de espera y fechas límite de entrega aplicados automáticamente. Ambos escriben en la misma cola de cocina, por lo que la producción del jueves es una sola lista.

La capacidad se mide en horas de cocina, no en reservas. Los eventos comprometidos llevan su conteo de personal y horas de preparación, por lo que el calendario muestra la carga de producción en lugar del número de trabajos. Tres eventos pequeños pueden costar más horas que uno grande.

El costo de los alimentos proviene de las recetas producidas, la mano de obra de los turnos trabajados, los alquileres de la lista de carga, frente a los ingresos recaudados. El margen se cierra en un día después del evento, no dentro de un total trimestral, y es atribuible a ese evento.

Es un campo en el registro del evento, no una línea en un hilo de correo. La hoja de funciones, la lista de preparación, la etiqueta del bandeja y la hoja de carrera son todas vistas de ese registro, por lo que ninguna entrega lo reescribe y ninguna entrega puede omitirlo.

<Sí. La cuenta corporativa contiene la lista de precios negociada, los términos de pago, el contacto de facturación y las direcciones de entrega, y cada solicitante de esa empresa está incluido en ella. La cuarta persona que hace un pedido obtiene los precios de la cuenta sin que un vendedor tenga que identificarla.

La hoja de funciones es un registro, no un impreso, y cada orden de cambio la reimprime. Nadie trabaja con una versión que el equipo de ventas ya haya reemplazado, porque solo existe una versión actual con la que trabajar.