5 modes. 30 components. One touchscreen channel.
Five kiosk modes consolidating screens from Navigator, POS, Ops, and Signal onto registered touchscreen devices. QR zero-touch provisioning, 30-second heartbeat monitoring, guided access lockdown, 12 native interconnects, one device registry.
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QR provisioning. 30-second heartbeat. Two-minute offline detection.
Zero-touch activation with six-character key and 15-minute expiry. Heartbeat telemetry every 30 seconds, five device statuses, guided access lockdown, OTA config push.
QR provisioning. Heartbeat monitoring. Lockdown mode.
Every kiosk registers with a unique key, health score, platform fingerprint, and assigned mode. Three-step zero-touch activation, 30-second heartbeat telemetry, 120-second offline detection, OTA configuration push, three form factors across five hardware platforms.
QR Onboarding Pipeline
Heartbeat Telemetry
Devices report every 30 seconds: app version, OS version, screen resolution, battery level, and composite health score. Offline detection triggers at 120 seconds without heartbeat.
Device Registry
All registered devices with name, location, status, mode, platform, last ping, and health score. Five statuses: online, offline, error, pending, locked. Filter by status, location, or mode.
Lockdown Mode
Guided access (iOS) or kiosk mode (Android). Home button, notification center, and system settings disabled. Application fills the screen. No OS-level exit possible.
Remote Configuration
Over-the-air branding updates, device restart, mode reassignment, and status monitoring from the device registry dashboard. Configuration changes propagate in under 60 seconds.
Tablet Kiosk
iPad or Android tablet in countertop or floor stand. Compact footprint. Bluetooth or USB card reader and optional receipt printer.
Standalone Terminal
Free-standing unit with integrated touchscreen, card reader, and receipt printer. ADA-accessible height. Built for high-traffic deployment.
Wall-Mounted Display
Touchscreen panel for wayfinding, directory, and property information. Power over Ethernet. No peripheral hardware required.
Three layout modes. Branding controls. Configurable idle behavior.
Standard, Compact, and Fullscreen layouts with per-device branding controls. Idle timeout from 30 seconds to 10 minutes with slideshow, welcome message, or blank screen.
Three layout modes. Branding. Templates. Idle behavior.
Three layout modes control navigation density, branding controls apply property identity, and idle behavior determines screen state between sessions. Template library provides pre-built flows for every mode.
Layout modes
Logo upload
Property or brand logo rendered on welcome screen and header bar.
Accent color
Primary action color applied to buttons, highlights, and progress indicators.
Background color
Screen background. Supports solid color or uploaded background image.
Welcome message
Configurable title and subtitle displayed on idle and welcome screens.
Idle behavior configuration
Template engine
Template Library
Pre-built templates for each kiosk mode. Guest check-in, restaurant ordering, concierge, wayfinding, waiver signing, and property showroom.
Template Customization
Per-template configuration: skip steps, reorder flows, show/hide fields, change button labels, adjust timeout behavior.
Clone and Modify
Duplicate any template to create variants. Assign different templates to different devices or locations.
Waivers. Intake forms. Consent capture. Payment forms.
Kiosk-native form rendering for waivers, intake, consent, and payment. Every form submission writes to the Contact record with device attribution. Signature capture, conditional logic, and integrated card reader processing on the same touchscreen.
Digital Waivers
Waiver template rendering with scroll-to-bottom requirement. Signature capture via touch drawing or typed name. Configurable signature method per template. Signed documents stored in Contacts and linked to Services.
Intake Forms
Patient and guest intake forms rendered on kiosk. Multi-step form flows with conditional logic. Data writes directly to Contact record and operational timeline.
Consent Capture
Terms and conditions display with acknowledgment tracking. Timestamp and device ID recorded per consent. Legal hold and audit trail via Services document history.
Payment Forms
Integrated card reader forms for tap, chip, and swipe. Same payment processor as POS terminals. Split payments, tips, digital receipts via email or SMS, automatic folio posting.
Waiver configuration
Four fleet KPIs. Six per-device metrics. Mode-level funnels.
Real-time fleet dashboard with four KPIs and six per-device performance metrics. Cross-property rollup, mode-level funnel analysis, CSV and API export.
Four fleet KPIs. Six per-device metrics. Mode-level funnels.
Real-time operational telemetry across the kiosk fleet, refreshing every 30 seconds. Four KPI surfaces, six per-device performance metrics, cross-property rollup, and mode-level funnel analysis.
Per-device performance metrics
Sessions per device per day
Utilization count by device. Identifies high-traffic and low-traffic positions.
Error rate per device
Failed transactions, timeout resets, and offline events per device per period.
Peak usage hours
Hourly heatmap of activity per kiosk. Staffing and positioning data.
Mode-specific conversion
Started vs. completed interactions per mode. Drop-off point identification. Every abandoned session is a missed transaction.
Average transaction value
Per-device, per-mode ordering revenue. Position and layout comparison data. Identifies which device placements drive higher spend.
Device health score trend
Heartbeat-derived score over time. Hardware degradation detection.
Cross-Product Delivery
Delivers surfaces from Navigator, POS, Ops, and Signal. Writes to twelve.
Self-service kiosk delivery channel consolidating screens from Navigator, POS, Ops, and Signal onto registered touchscreen devices. Every kiosk mode reads live data and writes back to the product that owns each workflow. One relational data layer. Zero middleware.
Calisto Navigator
Check-in kiosks read reservation data and guest profiles. Check-in completion writes arrival status and triggers digital key provisioning via Access.
Reservation Lookup → Identity Match → Check-In → Key TriggerCalisto POS
Self-order kiosks read menu catalog, pricing, and modifier configuration. Orders route to kitchen display system. Payment transactions process through the same gateway.
Menu Catalog → Order Build → Payment → KDS RouteCalisto Ops
Check-in reads reservation and room assignment data. Service requests, maintenance tickets, and check-in logs write to the operational timeline and dashboards.
Reservation Data → Check-In Log → Service Request → TimelineCalisto Signal
Kiosk devices register in Signal's fleet management console. Concierge content and wayfinding maps read from Signal. Heartbeat pings and health scores write back.
Fleet Register → Heartbeat Ping → Health Score → IncidentCalisto Contacts
Every check-in and order links to a Contact record. Walk-in guests create new records with kiosk source attribution. Waiver signatures attach to document history.
Walk-In → Contact Create → Waiver Attach → Order LinkCalisto Events
Ticket check-in validates against the Events attendee database. Race check-in reads marathon registration data. Event wayfinding displays venue layouts.
Ticket Scan → Attendee Match → Entry Confirm → Venue MapCalisto Services
Waiver templates and signing requirements read from Services configuration. Session check-in validates against service bookings. Signed documents write back.
Template Read → Waiver Render → Signature Capture → RecordCalisto Access
Check-in completion triggers access code generation or smart lock provisioning. Lock provisioning rules and zone configurations read from Access.
Check-In Complete → Code Generate → Lock Provision → AuditCalisto Display
Kiosks and Display share device management patterns: QR activation, heartbeat monitoring, template assignment. Display shows content; Kiosks accepts input.
QR Activate → Heartbeat Sync → Template Assign → StatusCalisto Purview
Menu items for self-order kiosks read from Purview F&B catalog. Service menus read from Services catalog. Order selections write item popularity metrics back.
Catalog Read → Menu Render → Order Select → PopularityCalisto Pulse
Dynamic pricing from Pulse applies to kiosk ordering in real time. Seasonal rates, time-of-day pricing, and demand adjustments reflected on the kiosk menu.
Rate Rule → Price Apply → Order Volume → Demand SignalCalisto Deals
Showroom kiosk interactions create leads in Deals with device source attribution. Property views, floor plan requests, and information inquiries captured.
Property View → Info Request → Lead Create → AttributionSeparate kiosk apps vs. one touchscreen channel
Free kiosk software. Managed hardware from €49/mo.
Five modes, unlimited devices, QR activation, heartbeat monitoring, and lockdown mode. Kiosk software included with Core. Managed hardware optional.