Unified review inbox. Review generation. Sentiment analysis. Competitor monitoring. Scoreboard.
Reviews from Google, TripAdvisor, Yelp, and connected platforms aggregated in one inbox. Response composer with templates and alert rules. Generate reviews through outreach campaigns, feedback forms, and surveys. Sentiment analysis with theme extraction. Competitor review monitoring. Review funnel tracking. Multi-location presence management with per-location profiles. Platform connections and curated highlights. Scoreboard with average rating, response rate, and review volume.
Every review from every platform. Read it. Respond to it. Move on.
A unified inbox for reviews across every connected platform. Google, TripAdvisor, Yelp, Booking.com, and every other review source — all in one feed. Open a review, read it, and respond. Response templates let you reply consistently without writing every response from scratch — select a template, personalize it, send. Alerts notify you when reviews match conditions you set — a one-star review, a review mentioning a specific keyword, a review on a specific platform. Drafted responses route through the approval queue before they go live.
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“Waited 40 minutes for a table despite having a reservation.”
James T.Every review from every connected platform in one chronological feed. Reviewer name, rating, platform, date, and review text. Filter by platform, rating, or response status.
Pre-written response templates. Select a template, personalize the response, send. Consistent tone across every reply without writing from scratch.
Rule-based notifications. Alert on one-star reviews. Alert on keyword mentions. Alert on specific platforms. Set the conditions, receive the notification.
Campaigns. Feedback forms. Surveys. Turn happy customers into reviews.
Three tools for generating new reviews. Campaigns are outreach flows — email or SMS asking customers to leave a review, timed after their visit or purchase. Feedback forms collect structured feedback directly — a form that captures satisfaction before routing happy respondents to a public review platform. Surveys gather deeper insights with multiple questions. The generation engine turns satisfied customers into public reviews.
Email or SMS sent after a visit or purchase. Timed delivery. Link directly to your review profile on the relevant platform.
Thank you for visiting! We’d love to hear about your experience.
Sentiment trends. Theme extraction. Review funnel. Competitor benchmarking.
Five analytics surfaces. Sentiment tracks positive, negative, and neutral review trends over time. Themes extracts recurring topics from review text. The review funnel tracks requests through to published reviews. Competitors monitors competitor review profiles with comparison metrics.
Sentiment. Themes. Competitors. Understand what your reviews are saying.
Four analytics surfaces. Sentiment shows the emotional tone of your reviews over time — positive, neutral, negative trends. Themes extracts recurring topics from review text — so you see what customers mention most. Competitors monitors competitor review profiles — their ratings, their volume, their sentiment alongside yours. Pipeline tracks the flow of reviews through your system.
Review sentiment over time. Positive, neutral, and negative trends. See how your reputation is moving.
Locations. Platforms. Highlights. Manage where you’re visible.
Three surfaces. Locations manages your business locations — each location has its own review profile and scoreboard entry. Multi-location businesses see per-location performance. Platforms manages which review platforms are connected — connect a platform and its reviews flow into the inbox. Highlights curates your best reviews — select standout reviews to feature on your website, social media, or marketing materials.
Business location management. Per-location review profiles. Multi-location scoreboard.
Scoreboard with average rating, response rate, and review count. Per-location breakdown.
The performance scoreboard shows the metrics that define your reputation — average rating, response rate, total review count, and review volume trend. Per-location breakdown for multi-location accounts. Logistics trigger automates review requests after a service event.
Average rating. Response rate. Your reputation on one scoreboard.
The scoreboard is the health check. Average star rating across all reviews — the headline number. Response rate — the percentage of reviews you've responded to. Total review count. Per-location breakdown for multi-location businesses. The scoreboard answers one question: how is your reputation doing right now?
Review inbox. Generation. Sentiment. Presence. Scoreboard. Approvals.
Review Inbox
Unified review feed from every connected platform. Response composer with templates. Alert rules.
Generation
Review request campaigns via email and SMS. Feedback forms with satisfaction routing. Multi-question surveys.
Analytics
Sentiment trends over time. Theme extraction from review text. Competitor review monitoring. Review pipeline tracking.
Presence
Multi-location management with per-location review profiles. Platform connections. Curated review highlights.
Performance
Scoreboard with average rating, response rate, and total review count. Per-location breakdown.
Approvals
Drafted review responses routed through manager approval before going live.
Reports
Reputation performance reporting with export.
High-Performance Ops. Zero Monthly Overhead.
Get all 15 Core modules at no monthly cost. You only pay 2% of processed revenue.