Calisto Access

Decide who may open which door, and when they may open it.

An access control system that works with all of your operational data inside Calisto Pro. Issue the credential that carries the permission, on smart locks, card readers or enterprise panels. Every door reports what actually happened at it.

A code activates and expires on the booking that justified it · The floor plan used for seating is the one enforced at the door · Lockdown with a muster roll-call when the day goes wrong

Access · Keys
Total Keys
10
Active
6
Expired
1
Revoked
2
Lost
1
Normal
Inactive
Critical
Key IDNameTypeHolderLockStatusIssuedUsesActions
KEY-4021Front of house, day shiftMobile keyCarmen AlmonteMain entranceActive6/2/2026412
KEY-4022Housekeeping masterCardNadia HaddadFloors 1–4Active5/19/20261284
KEY-4023Plant roomPIN codeDiego FerrerPlant roomActive4/11/202696
KEY-4024Loading bay, deliveriesFobOwen BennettLoading bayActive7/8/2026233
KEY-4025Contractor, roof worksMobile keyVertex Roofing LtdRoof accessActive7/28/202614
KEY-4026Night managerCardLuis PeñaAll zonesActive3/30/2026907
KEY-4027Seasonal, summer teamCardJames ChenPool deckExpired6/1/2025318
KEY-4028Former supplierFobHarbour LinensService corridorRevoked11/14/202576
KEY-4029Leaver, notice servedMobile keyPriya RaghunathanAll zonesRevoked1/22/2026541
KEY-4030Spare, front desk drawerPhysical keyFront deskStore roomLost9/5/20258
Doors & Locks

Every door, its battery, and when it last opened.

Smart locks, card readers, keypads and padlocks on one list. A lock at eight percent is visible before it is a locksmith call.

NameTypeLocationStatusBatteryLast Activity
Main entranceSmart lockLobbyOnline92%2 minutes ago
Staff doorCard readerBack of houseOnlineMains11 minutes ago
Ocean Suite 204Smart lockCoral Bay ResortOnline64%38 minutes ago
Garden Bungalow 6Smart lockGarden BungalowsOnline21%1 hour ago
Plant roomKeypadService yardOffline8%2 days ago
Dive shedPadlockBay ExperiencesError47%Pairing failed
Wine storeSmart lockLa TerrazaOnline81%5 hours ago

0

credential types in one registry

Three

visitor types: guest, vendor, contractor

Four

checks in every door decision

Five

lock types on one board

One

spatial layout across everything

Zero

integrations between the lock and the booking

Entry Control

Whatever is on the door, Access drives it.

Smart locks, keypads, readers and enterprise panels, registered and watched in one place.

Smart locks
Battery, online state and every open, on the unit itself.
BLEMatter
Keypads
A PIN entered at the door, unique within that lock.
PIN
Readers
NFC cards and badges, and a biometric where the hardware reads one.
NFCBadgeBiometric
Enterprise panels
An OSDP panel is another row on the same list, not a second system.
OSDP

Low battery, an offline unit, a jam and a forced open all raise in the same place.

Eight Credential Types

Issue whichever credential the door in front of them accepts.

Mobile Key
PhoneNavigator or SMS
Wallet Pass
Apple / Google PayAuto-generated
PIN Code
Keypad entrySMS or email
Key Card
CardFront desk
Remote Unlock
Cloud triggerDashboard action
Code Scheduling

Nobody issues the code, and nobody revokes it.

The stay is the thing that exists, and the code follows it.

Booking confirmsreservation
The code is generated against the stay and its lock.
Check-inactivate
It starts working at the arrival time on the reservation.
The stay changesauto-extend
A later checkout moves the window with it; an early end closes it.
Checkoutexpire
It stops working, and the removal lands in the activity log.
If it failsalert
A failed activation or a low battery reaches a person through Inbox first.
Policy & Space

Decide who goes where, and how many may be inside.

Zone rules with live capacity, and a floor plan the rest of the platform reads.

Zone Policy

Decide who goes where, and how many may be inside.

Locks group into zones, and each zone carries its rules, its hours and a live head count.

AvailableBusyFullClosed
Schedules
Named time windows per zone. Two that overlap warn before they save.
Holidays
Date overrides outrank the weekly schedule: closed denies, special hours narrow it.
Access profiles
A reusable bundle of zones, doors and a schedule, assigned to a person in one go.
Ground

Lobby

24/30
available
Ground

Pool Deck

18/20
busy
Level 1

Gym

15/15
full
Level 1

Spa

0/8
closed
Level 2

Conference A

12/40
available
Level 3

Rooftop Bar

45/50
busy
Layouts & Spaces

Draw it once, and enforce the zones you drew.

Draw a floor plan, a seating chart, a coworking floor or a lot map, and the zone you place is the zone the door enforces: its capacity is the one checked at entry. Trace a plan you already have by dropping the image underneath and calibrating one known length. Bookings, Tickets and Catalog read the same layouts back.

Security Operations

See it happening, and read back what already did.

Door states, occupancy and open incidents live, over a log that keeps every event.

Live View
Activity log6 events
3:42:18 PMDoor 204: UnlockedJ. Smithmobile keyallowed
3:41:55 PMForced entry attempt: Door 118Unknownnoneincident
3:41:32 PMLobby: Visitor checked inE. Torresguest passallowed
3:40:48 PMPool Deck: at capacitySystemzone ruledenied
3:40:12 PMKey generated: Room 305ReservationPIN codeissued
3:39:44 PMKey revoked: Room 201CheckoutPIN codeexpired
Incidents

Severity, the lock it happened at, and whether it is still open.

Playbooks

Ordered response steps bound to a trigger, so the first move is not a phone call.

Approvals

One queue for pending requests. Approving grants at once; denying records the reason.

Visitor Management

A registry for every person who walks through the door.

Guests, vendors and contractors, each on a record that says who they came to see.

Registry
Name, purpose, host, check-in and check-out, and whatever credential they were issued.
Identity verification
An access rule can require it before a temporary key is issued at all.
Pre-registration
The host sends a link and the visitor fills in their details before arriving.
Watchlist
Checked at registration and again on arrival, because the denied list changes in between.
Emergency

Call it once, and find out who is still inside.

A protocol names the door action, the zones it covers and how it is triggered. Lock everything, unlock every exit, or one wing.

Emergency protocols4 configured
lockFull LockdownAll zonesready
unlockBuilding EvacuationAll exitsready
unlockPool EmergencyPool Deckready
lockVIP Floor LockdownFloors 8 to 10active

The muster report runs live at the points you configure, so you find out who is still inside while it is still useful to know. Override codes carry an expiry and land in the audit log.

Passes & Admission

Let someone in for a day or a season.

Four pass types, each carrying a validity window and the access rules that go with it.

Day pass
One day
Scanned at entry
Multi-day
A date range
Scanned at entry
Membership
While it runs
Scanned at entry
Visitor
The visit window
Scanned at entry

Check-in is a QR scan at a kiosk or the front desk, and the pass lands in Apple Wallet or Google Wallet so nobody arrives hunting for an email.

Pricing

No setup cost. Pay when you start using.

Doors, zones, and locks for secure venues.

Calisto Ops

Full security protocol management.

€50/mo

Priced per ten locks. Included with Calisto Ops.

Recommended for you

Works well together.

Calisto Signal

Calisto Ops

Full IoT device monitoring system (EMQT).

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1%of revenue processed
Calisto WiFi

Calisto Ops

WiFi network management.

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€15/location/mo
Calisto Bookings

Included with Commerce or Ops

Reservations, inventory, contacts, tickets, and scheduling

Learn more
0Additional Cost
Calisto Tickets

Calisto Tickets

Ticketed events with seat assignment, QR check-in, wallet passes, waivers, livestream access, and pricing seasons.

Learn more
3.7%of each paid ticket
Calisto Catalog

Calisto Commerce

Catalog, pricing, payments, proposals, contracts, and CRM

Learn more
2%of revenue processed
Calisto Purview

Included with every Calisto account

Account configuration and data rules.

Learn more
0Additional Cost
Calisto Depot

Calisto Work

Documents, spreadsheets, slides, forms, and file storage

Learn more
€4/user/mo
Spec Sheet

Everything included in Calisto Access.

Entry Control
  • Smart locks, keypads, NFC card readers, biometric readers, enterprise OSDP panels
  • Real-time status: online, offline, low battery, lock jam
  • Key registry: holder, type, issue date, expiration, usage count, status
  • Key manager with auto-issue rules
  • Bulk select, revoke, and export
  • Health monitoring with low-battery warnings and forced entry alerts
  • Occupancy sensors per zone
Eight Credential Types
  • Mobile key, delivered through Navigator or by SMS
  • Wallet pass for Apple Wallet or Google Wallet, auto-generated
  • PIN code for a keypad, delivered by SMS or email
  • Physical card and badge card, issued at the front desk
  • Temporary link, and a biometric where the hardware reads one
  • Mixed, which picks whichever credential the door in front of someone accepts
  • Each credential carries holder, device, lock, issue date, expiration, and status
  • Commands run over Calisto’s own IoT controller: no lock-vendor cloud account, no vendor API key
  • An unreachable controller reports not connected or failed, never a fabricated success, so the audit trail stays truthful
Code Scheduling
  • Access codes bound to booking lifecycle
  • Activation at check-in, deactivation at checkout
  • Auto-extend on late departure
  • PINs unique within a lock, deletion logged in activity
  • Activation failure alerts before guest arrives
  • Notification rules per event type and per channel
  • Booking integration status per connected property
Zone Policy
  • Locks group into zones with real-time capacity monitoring
  • Zone map view with per-zone occupancy status
  • Rules by time window, day, credential type, and holder attributes
  • Named time-window schedules per zone with overlap warning
  • Holiday and exception overrides (outrank weekly schedule)
  • Access profiles: reusable bundles of zones, doors, and schedule
  • Zone grants: contact-to-zone credentials with time bounds
  • Verification policy per entity and connection
Layouts & Spaces
  • Layout designer for floor plans, seating charts, and zone maps
  • Zone placed in the designer IS the zone enforced at the door
  • Named layouts per space (theatre, banquet, general admission)
  • Space register: type, floor, maximum capacity, occupancy, utilization
  • Filter spaces by type or by availability
  • Utilization recalculates when a maximum capacity changes
  • Amenities and operating hours per space
  • Capacity gates entry (space at maximum = denied at the door)
  • Layouts read by Bookings, Tickets, and Catalog
The Decision
  • Four-step evaluation: holiday override, then schedule window, then rules, then allow or deny
  • Same order every time, whether lock, kiosk, or remote unlock
  • One answer goes back to the door with its reason in the audit log
Security Operations
  • Live View dashboard: door states, zone occupancy, open incidents
  • Activity log: every door event with timestamp, credential, and outcome
  • Filterable by date range, event type, lock, and person
  • Incident tracking with severity, resolution status, and required resolution note
  • Playbooks: ordered response steps bound to access event triggers
  • Approvals queue for pending access requests
  • Exportable audit trail
Visitors
  • Three visitor types: guest, vendor, contractor
  • ID verification requirable per access rule before a temporary key is issued
  • Temporary key issued on approval
  • Pre-registration invitations with public-facing form
  • Denied-persons watchlist with alert on attempted check-in
  • Check-in, check-out, purpose, host, and issued credentials tracked
  • Search and filter the visitor register
Emergency Protocols
  • Named protocols with door action (lock/unlock), affected zones, and activation trigger
  • One-tap activation from dashboard, physical trigger, or playbook
  • Live muster reporting with configurable muster points
  • Emergency override codes with expiration and audit logging
  • Alarm sound and auto-clear settings per property
Passes & Admission
  • Pass types: day pass, multi-day, membership, visitor
  • Validity period and access rules per type
  • Guest passes delivered by email, SMS, or QR
  • QR check-in at kiosks or front desk
  • Apple Wallet and Google Wallet delivery
  • Pass to deactivated profile refused
Analytics & Reports
  • Charts: access events, peak hours, deny rates
  • Windows: 7 day, 30 day, 90 day, 1 year
  • Report templates: access summary, audit, visitor log
  • Download as PDF or CSV
  • Scheduled recurring delivery
Connected to Calisto Pro
  • Bookings (reservation activates/deactivates the guest code)
  • Registry (member number verified at the door)
  • University (training certificate controls physical entry)
  • Signal (hardware health telemetry for the same devices)
  • WiFi (keys, door events, and WiFi on one self-service screen)
  • Tickets (reads seating charts from the Access layout designer)
  • Catalog (reads space layouts from the same endpoint)
  • Contacts (zone grants and visitor records resolve to the person record)
  • Purview (business unit scope and redaction rules)
  • Depot (floor plans and visitor documents in the shared file store)
Honest answers

Questions about Calisto Access

It is built around credentials and zones rather than one manufacturer, so a door controller, a smart lock and a turnstile are all endpoints carrying the same rule. Signal registers the hardware and watches its battery and firmware; Access decides who may open what and when.

Entitlement comes from the record that already exists. A Registry membership, a Bookings reservation or a Workforce shift is what the credential reads, so a lapsed payment or a finished stay closes access on the terms you set rather than when somebody remembers to revoke a card.

Import them against the people who hold them. Credentials attach to a person on the shared member model rather than sitting in a separate list, so a badge arriving from a legacy export becomes another credential on a record the rest of the platform already reads.

Every grant, denial and forced-open event is recorded against the door and the person, and it stays queryable rather than rolling off a controller after thirty days. That log is what an incident review reads instead of a recollection.

The pricing section on this page is the authority, and it reads the live catalogue rather than a figure typed into a marketing page. There are no per-door or per-credential fees, and Access works on its own without the rest of Calisto Ops.

Full export in standard formats, including the event log. The door history is your compliance evidence, so it is not something that is held back.