Apartamentos con servicio + Estancia prolongada

arrastre operativo

Calisto Pro integra la facturación recurrente, la despachación de mantenimiento, el acceso inteligente y los portales de inquilinos en un único motor, convirtiendo la gestión compleja de múltiples unidades en un control silencioso y automatizado.

Alojamiento Corporativo · Apartahoteles · Suites Ejecutivas · Portafolios de Estancias Mensuales · Operadores de Relocalización

Calisto Pro

Un sistema operativo para inmobiliaria de estancias prolongadas

Todo lo que toca un agente de leasing, un trabajador de instalaciones, un contador y un inquilino, ejecutado desde un solo registro. Un edificio de 10 unidades y un portafolio nacional se mantienen bajo el mismo estándar.

Cada Estancia Extendida

Una plataforma para cada operador de apartamentos

El formato cambia. El inicio de sesión no.

  1. A mobility manager sends a 60-day relocation request on a Thursday. By Friday the daily-rate invoice is attached to the guest profile and the access credentials have generated. Nobody called the front desk to make either happen.

  2. Move-in date, PO number, and billing contact sit on the corporate account rather than on one reservation. The fourth request from the same company arrives already priced and already addressed.

  3. Stays consolidate to the cost center on the account's own billing cycle, not the property's. Procurement receives a single document instead of four folios to reconcile.

  4. When an assignment extends, the billing cycle adjusts with it. The corporate folio closes on the departure date rather than on the day someone remembers to send it.

Calisto Core · Calisto Commerce

Reservations & Stay Lifecycle

A reservation triggers a chain before a human reviews it. An extension reprices to the monthly tier, the renewal opens thirty days out, and the gap week closes before checkout.

Five Things Fire on Confirmation

The unit locks from double-booking, the cleaning schedule updates, a prep intake reaches the kitchen, a door code provisions, and the guest's confirmation lands in their inbox.

Bookings · Reservation
No renderer registered for block type form.

One Tape Chart Across Three Buildings

Availability, status, and guest stage sit in a single view across three buildings. A 90-night assignment renders as one bar, not ninety nightly cells. A unit swap drags across buildings. A maintenance block holds inventory without a phantom booking. Extended-stay guests and transient guests carry different revenue profiles, separated automatically so rate decisions rest on the correct baseline.

Bookings · Reservations

Extension: Five Consequences, Zero Calls

A guest extends by eleven nights from the portal. The rate steps to the monthly tier, the mid-stay clean reschedules, the door code extends, the invoice reissues, and the channel calendar closes the dates. Nobody phoned the desk and nobody re-keyed a booking.

Registry · Renewals

Renewal Opens Itself at Thirty Days

The renewal workflow runs on the lease, not on a diary reminder. The guest receives terms, the operator sees which units are at risk of a gap week, and the unit does not sit empty because a conversation happened too late.

Registry · Pending Tier Changes

Gap Weeks Closed Before Checkout

A four-night gap between two monthly stays cannot be sold at a monthly rate and cannot absorb a turnover. The calendar prices and closes those gaps before checkout rather than discovering them after, because the expensive vacancy is the one nobody saw coming.

Pulse · Rates
Bookings · Reservation
No renderer registered for block type form.
Calisto Commerce

Pricing & Distribution

A pricing cycle runs nightly across the portfolio. Seven factors enter, one rate emerges with a written explanation, and acceptance publishes to every OTA, corporate portal, and your own direct booking site in the same beat.

Seven Factors Enter the Engine

Each night, a pricing cycle runs across the portfolio. Demand signals, competitor positioning, local event calendar, weather forecast, booking window, length-of-stay pattern, and historical occupancy. A rate recommendation emerges for each unit and each future date.

Calisto Nexus · Calisto Ops

Guest App & Access

Twenty-four self-service endpoints on the guest's phone, a door code that lives and dies with the booking, and a lobby kiosk that handles 11pm arrivals without a front desk on shift.

Pre-Arrival Check-In
Feature Inventory

Access, codes, WiFi and self-service

Deliver frictionless self-service, automated keyless entry, and 24/7 check-in kiosks straight to the guest’s phone without an app download.

Codes Tied to the Booking

A code activates with validity matching the stay dates and revokes at the confirmed departure time, not at noon tomorrow and not when someone remembers. When the guest extends, it extends. Nobody programs a key.

Access · Keys

Six Smart-Lock Vendors

Salto, Brivo, Kisi, August, Openpath and Schlage. The property does not replace existing hardware to get digital keys.

Access · Locks

Active Code Muster Report

A muster report shows which codes are active and which units are occupied at any moment.

Registry · Access

Corporate Membership Rates

Corporate membership tiers in Registry carry negotiated rates. When a guest from a contracted company books, the applicable rate resolves from their membership record without a manual rate application.

Registry · Members

Twenty-Four Live Endpoints

Online check-in, folio review, digital key retrieval, amenity requests, stay extension, cleaning schedule, dining reservation, maintenance and room service, all from one screen and all connected to live operational data.

Signal · Devices

Visitor Pre-Registration

A visitor pre-registration for a maintenance contractor on Tuesday generates a time-limited code for that window only.

Identity · Verifications

Zone and Floor Access

Entry controlled by floor, zone and time window. Staff master keys, housekeeping zone access and time-restricted vendor access from one dashboard.

Registry · Check-In

Captive WiFi Portal

The guest connects to WiFi and the portal greets them by name, recognized by device. The captured email enters the same contact record the booking references.

WiFi · Guest Sessions
Access · Keys
THE AUTOMATION

The guest is settled. Now the building has to hold.

Everything above is what the guest touches. What follows is what has to be true before they arrive.

Floors & Units

Draw the floor. Every unit becomes bookable.

Draw a floor once, duplicate across levels, and auto-detect room zones. Save to instantly connect every space to your booking engine.

Calisto Ops

Housekeeping & Maintenance

The 7:02 AM cockpit, a unit that turns and updates the route, a sensor that assigns its own technician at 3 AM, and an inspection that holds the door code until it passes.

7:02 AM Morning Cockpit

Last night's occupancy rate, this morning's checkouts, this afternoon's arrivals, and nine open maintenance tickets sorted by unit. Seven apps used to feed that. The board auto-refreshes every fifteen seconds, so a room marked "cleaning in progress" at 7:15 flips to "ready" at 8:43 and the front desk sees it the moment it changes. Shift handover is the outgoing manager closing the laptop and the incoming manager opening the same screen.

Today · Dashboard

Turnover Route Reorders Itself

Checkout triggers a turn. The housekeeper's daily route reorders around confirmed departure times. No supervisor needed to reassign. Long stays do not wait for checkout to be cleaned: a rolling mid-stay schedule, every seven days by default, attaches to the active booking. When the guest extends, the schedule extends with it. When they depart early, the remaining cleans drop off the route.

Dispatch · Status Board

Tickets Close Their Own SLA Clock

Maintenance requests from guests land as tickets. A technician picks up the job, logs the repair, and closes it. The service-level agreement clock, the agreed response window between a ticket opening and its resolution, stops automatically rather than being marked closed by hand.

Dispatch · Task Detail

Inspection Holds the Door Code

At 1 PM a pre-arrival inspection checklist fails. The housekeeper marks it and attaches a photo. A re-clean job creates, carries that photo, assigns to the next available technician, and sets a completion window. The guest's door code activation, scheduled for 3 PM, stays dormant until the job completes. The code does not exist until the room passes, and the guest sees a revised check-in time drawn from the actual completion estimate.

Assure · Dashboard

Deep Cleans Carry Their Own Evidence

Between two extended stays the deep-clean checklist runs longer than a nightly turn, and every failed item carries photo evidence against the unit.

Assure · Certifications

Sensor Trips. Technician Moves. Cost Posts.

Temperature, humidity, water, and occupancy sensors monitor every unit. At 3:14 AM a moisture sensor in Unit 22 crosses threshold. A maintenance job creates, assigns to the on-call technician, and alerts through the guest portal. The technician closes it at 4:50 AM with a repair note and parts cost. That cost posts to Unit 22's Ledger account and the owner's morning statement reflects it before breakfast.

Signal · Alert Inbox

Staff Tools on One Device

Staff tools give technicians a personal view of assigned jobs, resident requests, and route order. The staff availability feeding that 3 AM assignment comes from Workforce, where shift schedules, certification records, and productivity metrics sit alongside the dispatch queue.

Workforce · Roster

Performance and SLA Reports

Housekeeping Performance shows average turn time by unit type at month-end. Maintenance SLA Report shows which ticket categories breach the response window most often. Unit Turnover Report answers why Unit 14's maintenance cost runs high every quarter before the conversation starts.

Bookings · Reports
Today · Dashboard
THE OPERATIONS

The building holds. Now the owner wants the number.

Every clean, ticket and repair above became a cost against a unit. What follows is where it lands.

ADD YOUR TEAM

Three ways to add your team to Calisto Pro

Three options adapt to every subscriber.

Agenda

Add anyone to your system for tasks and scheduling

Add any Calisto user to your system to assign tasks or scheduling. This allows the user to be included in tasks and scheduling through Agenda. Because the user only sees the assigned task or shift, this is a great option for shift employees, third-party contractors, and volunteers.

Station

Decide what every employee sees of your system

Give each employee access to just what they need so they can do their job with ease with Station. Start with a pre-made template or customize each portal as your needs change. Station works best for companies that use Workforce.

Full access

Admins who see everything

Add additional users as needed for full access to every app, every screen, and every record. Available at no additional cost for subscribers of Calisto Commerce and Calisto Ops.

Your team, your portals, and your admin access are all managed in Purview.

Calisto Commerce

Corporate Sales & Billing

Live rates in the proposal so the contract closes without pricing back-and-forth, split billing rules on the corporate account, and monthly invoices that generate themselves in the format a corporate finance team can actually process.

Live Rates in the Proposal

A corporate agency submits an enquiry for four serviced apartments, twelve weeks. The enquiry enters the sales pipeline with a status for the account manager: open, stage, next action. The proposal draws the current rack rate, the applicable corporate tier discount, and the extended-stay adjustment from live inventory data. The resulting quote reflects the rate that will actually apply.

Deal Record Carries the Fields That Matter

The deal carries the fields a mobility manager actually sends: move-in and checkout dates, dietary restrictions, mobility needs, and the PO number. They sit on the deal record itself rather than in an email thread, and the corporate accounts report reads them back as pipeline-to-close conversion by account, source and lead time.

Corporate Account Profile

Behind the deal sits the corporate account profile: the billing contact, the negotiated rate link, the credit terms, and the VAT ID. Every folio raised against that company inherits all four.

E-Signature Through Sign

The proposal routes for e-signature through Sign. The agency countersigns. The signed lease records against the corporate account, and the pipeline stage closes.

Calisto Commerce · Calisto Nexus

Owner Accounting & Portal

Revenue lands in the correct trust-segregated account, expenses post to the unit that incurred them, and owners self-serve their occupancy, distributions, and statements without calling you.

Calisto Engage

Marketing, Loyalty & Post-Stay

Checkout fires the review request and the rebooking offer, segments read stay length rather than open rates, and the loyalty tier a long-stay guest earns reprices the next stay automatically.

Checkout Fires Three Things Before Noon

A guest checks out. Within hours, a post-stay email delivers a short survey alongside a direct rebooking discount. No campaign was manually scheduled. Six months later, a re-engagement sequence triggers with the guest's loyalty tier and preferred-apartment type pulled from operational data.

Thirty Nights Earns Six Times a Weekend Guest

Review requests send to Google and TripAdvisor 24 hours after departure, timed by actual checkout. A 30-night corporate guest earns more loyalty points than a 3-night leisure guest. Points scale by nights stayed, not by number of visits.

Loyalty Tier Changes Pricing

A returning corporate guest's loyalty tier rises. The CRM flags the corporate account for re-engagement. A preferred-rate offer triggers automatically. The pricing tier adjusts to match. Loyalty, CRM, and rate management share one customer record, so a tier change is an operational signal that reprices the next stay and queues the next outreach, not a marketing event.

Segmentation by Stay, Not by Opens

Segmentation runs by stay length, apartment type, and corporate versus leisure, not by email open rates. The corporate guest who stays longest becomes the most valuable to re-engage, and the data that determined their rate also determined their loyalty tier.

Resident Referral Program

Residents in long-stay apartments refer new tenants through the referral program. Each referral traces back to the original resident's record.

Calisto Work · Blueprint

Documents & Governance

Documents that pull from the booking at render time, forms whose answers write back to the guest record, and multi-property governance that arrives locked from HQ on day one.

Live Merge Fields

A guest upgrades from Studio B to the corner apartment on Level 4. The welcome letter resolves to Level 4 automatically. Eighteen entity categories feed into those fields: booking confirmation code, check-in date, door code, WiFi credentials, guest first name, apartment number.

@ mention
@M. Restrepolinks to the record
Deal · re-piping
Invoice · paid
This documenton their timeline

Documents Follow the Change

Nobody copies and pastes a door code into a PDF at 11pm. The field pulls it. The document renders. It ships. The letter, the house rules doc, the key handover note all draw from the same source.

Table of contents
Scopeanchor
Deliverablesanchor
Phase oneanchor
Phase twoanchor
Restructured the pageask again · rebuilds

Forms Write to the Booking

A pre-arrival form asks for dietary needs, pillow preferences, and early check-in requests. When the guest submits, those answers write directly to the guest's contact record, so housekeeping and the front-of-house team read them without anyone forwarding a PDF.

Bookings · Folios

Signed Contracts on the Account

Lease contracts and resident handbooks route for digital signature through Sign. The signed document records against the corporate account.

Sign · Documents

Ten Gigabytes Included

Ten gigabytes of document storage included in Calisto Work, with additional capacity at EUR 9 / $10 per 100 gigabytes.

Depot · hubs
Q3 Rebrand42 files
Acme Renewal18 files
Board Meetings9 files
Unfilednot yet tagged
Foldersno such model
@ mention
@M. Restrepolinks to the record
Deal · re-piping
Invoice · paid
This documenton their timeline
Multi-property governance

One standard across every building

Centralize rules and brand protocols server-side so new properties launch fully compliant on day one.

Locked Cancellation Policy

A cancellation policy configured in Purview applies server-side across all three buildings. The property manager cannot soften it, shorten the window, or issue an exception outside the approved framework.

Policy sets
Floor staff14 applied
Shift manager6 applied
Contractor3 applied
Hours
Notifs
Apps
Caps
New teammateone pass, not field by field

Versioned SOP Distribution

Welcome templates, rate structures, and cleaning protocols distribute through Blueprint as versioned documents. When HQ updates the standard, every property receives the current version. Staff at Building B follow the same check-in procedure as Building A, not because they trained together but because they received the same locked template. Outdated local copies cannot persist.

Config Rules
CurrencyDOP
TimezoneAmerica/Santo_Domingo
Operating hours08:00 – 20:00
Legal nameRegistered
Edit from any apprejected server-side

System-Enforced Rules

A rule set in Purview is not policy the property is asked to follow: the system will not accept the edit. A junior reservations agent quoting a long-stay discount applies the same formula as the head of revenue, because the number arrives from the rule rather than from memory.

Data Rules
Front desk12 membersrole
Santo Domingo only2 locationsteam
Auditor1 personperson
Bound to the roleevery member inherits

Portfolio Comparison Report

Occupancy rate, RevPAR, and expense allocation across all three buildings simultaneously. Building A ran at 91% last month. Building C ran at 74%. Revenue by building, expense lines split by property, and cross-property booking trends all render from a single authenticated session, without exporting each building on its own.

Registry · Analytics

New Property Inherits Everything

When a fourth building joins the portfolio, it inherits the company-level cancellation policy, rate structure, and SOP templates from the moment it is provisioned. No onboarding checklist. No policy document emailed.

Standards Hub
148
Canvases
96
Blocks
34
Collections
Checkout canvasBlueprintfrozen
Receipt blockBlueprintfrozen
Storefront heroBlueprintreleased

Governance at Zero Added Cost

Governance and HQ standards sit in Core at no additional cost. Adding the fourth building does not move you to a higher tier or add a per-property line.

Governance posture
Locked62%
From Blueprint41%
Shared with you18%
Purchased9%
Your own team32%
Policy sets
Floor staff14 applied
Shift manager6 applied
Contractor3 applied
Hours
Notifs
Apps
Caps
New teammateone pass, not field by field
Qué cambia

Mismo apartamento. Diferente estancia.

El edificio no cambia. Lo que cambia es si cada unidad produce la misma estancia, porque es lo que el huésped

Antes: cada estancia es una estancia diferente.

Availability is confirmed from memory against a calendar somebody else is also editing. Arrival instructions go out by hand the night before, and sometimes later than that. A guest reporting a broken boiler sends a message that scrolls away, and the repair happens when a person remembers it rather than when a clock says it is late. Unit 3 gets a deep clean because that housekeeper always does one. Unit 12 gets whatever the morning allowed. The guest cannot see the difference until they are standing in the apartment, and the review is written the same week.

Durante: el edificio comienza a mantener un solo estándar.

The lease, the arrival instructions, and the door code go out on confirmation. A reported issue opens a ticket carrying a photo, an owner, and a clock that stops when the repair closes rather than when someone marks it done. A failed pre-arrival inspection holds the door code until the apartment passes. Nothing about the apartment changed. What changed is that unit twelve now runs the way unit three does, and neither depends on who is working that morning.

Después: las reseñas comienzan a coincidir entre sí.

Guests describe the same arrival, the same response time, and the same condition on the day they walked in. Ranking follows consistency, direct bookings follow ranking, and an extension costs nothing to win because the guest already knows what the next month looks like. Revenue already earned is defended by the record rather than by a recollection.

Centro de control

Cada unidad y cada estancia en un solo tablero.

Lo que el operador verifica antes de las llegadas de la mañana, en una sola pantalla.

Cada unidad, cada estancia, cada cuenta

Ocupación en todo el portafolio con llegadas, salidas y limpiezas durante la estancia en el mismo tablero. Las unidades, tarifas y condiciones de facturación de una cuenta residen en la cuenta en lugar de en la cabeza de quien las acordó, por lo que cualquiera que pregunte obtiene la respuesta sin esperar a que una persona esté libre.

Ocupación y Duración de la Estancia

Ocupación frente a la duración media de estancia y tarifa por unidad. La demanda corporativa de larga estancia y la de ocio de corta estancia se precian por separado en lugar de promediarse en un solo número.

87%

Limpieza que conoce la estancia

<Limpiezas durante la estancia, cambios de ropa de cama y salidas programadas desde la reserva en lugar de una rotación semanal, de modo que una estancia de treinta noches se atiende en su propio ciclo.

Los clientes reportan incidencias correctamente

Una solicitud de mantenimiento desde el portal de huéspedes se convierte en un trabajo rastreado con fotos, un asignado y un tiempo de resolución.

Cobranza que genera renovaciones

Facturación mensual consolidada por cuenta, dividida por huésped y centro de costos, en la moneda en la que se cotizó la estancia.

Acceso sin entrega de llaves

Los códigos de puerta se generan al confirmar y caducan al hacer el check-out, por unidad y por huésped.

Lo que lo decide

Lo que el huésped recuerda sobre el edificio.

Tres días lo deciden: el día de su llegada, el día en que algo falla y el día en que llega la factura. Ninguno de los tres es la tarifa.

La llegada se acuerda antes de que aterricen

Los contratos de arrendamiento y las reglas de la casa se dirigen a firma digital en segundos, y el código de acceso llega al teléfono mientras el invitado aún viaja.

Una reparación que el huésped observa que se completa

Un formulario con carga de fotos abre un ticket de mantenimiento en el momento en que el huésped lo envía. La reparación incluye una marca de tiempo, un propietario y una resolución que el huésped puede ver.

Una factura que coincide con la estancia

Alquiler, servicios públicos y extras se registran en el folio a medida que ocurren, con el número de orden de compra y el ID de IVA

Five Moments

Nobody was at the desk. It happened anyway.

The guest never sees the mechanism. They see a building where things work, and that is what they write down afterwards.

La reserva llega a las 11 pm un sábado.

Una cotización se genera a partir de la lista de tarifas. La unidad se bloquea contra una doble reserva, el código de la puerta se provisiona para la ventana de estancia exacta y la confirmación llega con la dirección y las instrucciones de llegada. Para el lunes, el huésped ya está en el apartamento.

El huésped se extiende desde 14 noches hasta 45.

Se aplica el nivel mensual y la factura se reexpide con el nuevo importe, sin necesidad de solicitar una corrección.

El invitado reporta una fuga a las 11

El mensaje abre un ticket y lo deriva al técnico de guardia. El coste de la reparación se registra en el libro de gastos del propietario antes de que se genere el estado de cuenta matutino.

La inspección previa a la llegada falla a las 1 pm.

Un trabajo de limpieza crea y transporta la foto. El código de puerta de las 3 pm permanece inactivo hasta que el departamento pase, y el invitado recibe una hora revisada en lugar de una habitación sucia.

Un huésped disputa el estado del apartamento.

Las fotos de limpieza, la marca de tiempo de la inspección y el historial de tickets se encuentran detrás de la estancia. El registro responde a ello y
Por Qué a los Clientes les Encanta Calisto Pro

<¿Qué se mantiene cuando cada unidad lee un solo registro?>

Las diferencias estructurales que un huésped registra la primera semana, y las reseñas que lo confirman un mes después.

1

estándar, mantenido en cada unidad y cada edificio. La limpieza, la llegada, la reparación y el folio siguen el mismo proceso en cada apartamento, que es la única razón por la que las reseñas se leen de manera similar.

UN ESTÁNDAR
0

afirma que no puede responder. La foto de limpieza, la marca de tiempo de inspección y el historial de tickets se encuentran detrás de la estancia, por lo que un huésped que dice que el apartamento no era como se describió es respondido por el registro.

LAS RESPUESTAS DEL REGISTRO
0

Evite el bloqueo. Exporte los registros de huéspedes, los contratos y el historial completo de incidencias en cualquier plan, y manténgalos bajo la jurisdicción que requiera su propia política de datos. Un canal o una agencia de reubicación es cómo llega una estancia. Lo que ocurrió durante ella y el huésped que la vivió permanecen en su propio registro.

TUS DATOS
75

pasarelas de pago, de modo que una empresa que pague por transferencia a 60 días y un huésped que pague con tarjeta al reservar terminen ambos en tu propia cuenta comercial, en la moneda en la que se cotizó la estancia.

RECIBE PAGO EN CUALQUIER LUGAR
11pm

Sábado: llega la reserva. Martes a las 11 pm: el invitado reporta una fuga. Fin del mes: el estado del propietario se ensambla por sí mismo. Cada flujo de trabajo refleja una noche real en apartamentos gestionados.

OPERATOR DNA
Un registro

Se presenta el argumento. Aquí está la estancia.

Todo lo anterior es la razón. Lo que sigue es una estancia completa, desde la consulta hasta la renovación.

De solicitud a renovación de arrendamiento. Un solo registro.

  • 1
    Consultar
    Llega una consulta, directa o a través de un canal. La tarifa responde. La disponibilidad está en vivo.
  • 2
    Cotización
    Se adjunta un borrador de factura con tarifa diaria a la consulta. La cadena de aprobación comienza dentro de la cuenta corporativa.
  • 3
    Firmar
    El acuerdo se ejecuta. Se generan las credenciales de acceso. La limpieza pre-entrada se agenda.
  • 4
    Pre-entrada
    La unidad se prepara. Las configuraciones de aire acondicionado se cargan. El cliente recibe los detalles de acceso sin interacción en el mostrador.
  • 5
    Registro
    La puerta se abre en la fecha confirmada. Se abre el folio. Comienza la estancia.
  • 6
    Durante la estancia
    Al día 7, se aplica la tarifa semanal. Al día 14, se programan las rotaciones de mitad de estancia. Al día 29, se aplica la tarifa mensual. Nada requiere un disparador manual.
  • 7
    Factura
    El folio se cierra al final del período de facturación. La cuenta corporativa recibe un estado consolidado. Finanzas aprueba.
  • 8
    Renovar
    Treinta días antes de la fecha de finalización, se abre el flujo de renovación. El operador ve el riesgo. El huésped recibe los términos. La unidad no tiene huecos.
Las Conexiones

Six apps. One standard.

Reservas, Pulso, Sincronizar, Navegador, Despacho y Libro mayor. Una estancia pasa por las seis sin ser introducida en ninguna de ellas dos veces.

Apartamentos
Reservas
Pulse
Sincronizar
Navegador
Despacho
Libro mayor

Reservas

Estancias cortas y alquileres corporativos largos en un solo registro de disponibilidad, con la extensión que el huésped solicita la octava noche gestionada como la misma reserva.

Pulse

Tasas diarias, semanales y mensuales que se ajustan a la demanda y la duración del alojamiento, por lo que la tasa corporativa y la tasa de paso se derivan de una misma estructura.

Sincronizar

Distribución leyendo el mismo calendario con el que trabaja el equipo de operaciones, por lo que una reserva tomada en un canal cierra la fecha en todas partes sin un segundo inventario.

Navegador

Registro, la clave digital y las instrucciones del edificio en la aplicación del invitado, para que una llegada a medianoche no requiera que alguien esté sentado en un escritorio.

Despacho

La limpieza y el mantenimiento se mueven con la salida, y una falla reportada por un personal de limpieza se convierte en una orden de trabajo con fecha de vencimiento en lugar de un mensaje.

Libro mayor

Ingresos, costos y la división del propietario se registran en un único conjunto de libros, por lo que se genera una declaración del propietario en lugar de ensamblarla a partir de una exportación de reservas y un flujo bancario.

Calisto Interact

Comunicación con huéspedes para apartamentos con servicios

Cada herramienta que su propiedad necesita para responder a un huésped ya está integrada en Calisto Pro, y todas se abren vinculadas a la reserva y al apartamento sobre el que el huésped pregunta.

WhatsApp llega con el contexto de la reserva

Un invitado envía un mensaje de WhatsApp

Orbit · Contact 360

El agente crea un ticket de mantenimiento directamente desde el hilo de mensajes. El número de apartamento, la referencia de la reserva y el historial de mantenimiento previo se rellenan automáticamente. Sin copiar y pegar entre pestañas.

Dispatch · Task Detail

Correo electrónico transaccional en el mismo registro

Las confirmaciones de reserva y las instrucciones de pre-estadía se envían a través de Mail, conectadas al mismo registro de contacto. Una factura entregada por correo electrónico se encuentra en la misma línea de tiempo del huésped que su conversación de WhatsApp.

Orbit · Activity

Llamada de Emergencia Fuera de Horario

Una llamada de emergencia fuera del horario laboral se enruta por Voz al personal de guardia. El registro del huésped se resuelve antes de que el agente conteste: apartamento, fechas de reserva, cualquier incidencia abierta. El agente responde con el contexto ya en mano.

Voice · Queue Editor
No renderer registered for block type form.
Orbit · Contact 360
Pricing

No setup cost. Pay when you start using.

Team size across your organizationInclude all locations, franchisees, and managed properties.

Corporate Housing Specialist

Included with every plan

Whichever rate you pick below, all of this comes with it.

Stays and unitsCalisto Bookings · Calisto Listings

Tape chart across buildings, extensions, and renewals

Guest & tenant recordsCalisto Registry

Residents, corporate contacts, and stay history

Supplies & linenCalisto Inventory

Amenities, linen, and unit inventory per building

AutomationsCalisto Automations

Confirmation fires five things without a human reviewing

Portfolio and standardsCalisto Purview · Calisto Blueprint

Legal identity, tax, currency, and building configuration

Staff schedulingCalisto Workforce

Crews rostered against arrivals, departures, and cleans

Core + Ops

The turn, the ticket and the key, and an owner statement that renders

Priced per plan

Core + Commerce

Corporate accounts, nightly rates, and an invoice an employer accepts

Priced per plan
Recommended

Core + Commerce + Ops

The turn, the ticket and the key, and an owner statement that renders

Priced per plan
Templates for serviced apartments

Pre-built configurations to customize: websites, kiosks, displays and apps designed for your industry.

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Get help setting up

Buy concierge hours and our team does the data entry, the configuration and the training.

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Respuestas honestas

Antes de la primera reserva, surgen las mismas preguntas de nuevo.

Cuando una estancia cruza el umbral de noche a semana o de semana a mes, se aplica la tarifa correspondiente sin un disparador manual. El folio se actualiza. La cuenta corporativa recibe la cifra correcta.

Cada estancia vinculada a un centro de costos se consolida en un único estado al final del período de facturación. Finanzas recibe un solo documento.

La fecha de finalización se actualiza. La tarifa se recalcula. Las credenciales de acceso se extienden. El calendario de limpieza se ajusta. La sincronización del canal de reservas elimina la disponibilidad hasta la nueva fecha.

Las reglas de facturación dividida residen en la cuenta corporativa. La acomodación se imputa al folio de la empresa con los términos acordados de net-30 o net-60, adjuntando el número de PO y el ID de IVA. El estacionamiento, el servicio de lavandería y las tarifas por retraso se imputan al propio folio del residente. Ambos se cierran en la misma ejecución de facturación.

Cada propietario mantiene un libro mayor segregado. Los ingresos brutos se registran en la unidad. La tarifa de gestión, típicamente entre el 15 y el 18 por ciento, se calcula sobre ella. Los gastos de mantenimiento se imputan a la unidad que los incurrió. El estado de distribución neto se genera en el portal del propietario. Ningún propietario ve las cifras de otro.

Sin mínimo. El mismo registro de estancia funciona detrás de un apartamento individual y detrás de un portafolio de edificios, y nada se reemplaza cuando entra el siguiente edificio.

No están pagando por el apartamento. Están pagando por una llegada que funciona a las 11 pm, una fuga reparada esa misma noche y una unidad que coincide con lo que les mostraron. Un huésped que se queda varias semanas lo descubre en un día, y las reseñas ya se lo dijeron antes de que reservara.