arrastre operativo
Calisto Pro integra la facturación recurrente, la despachación de mantenimiento, el acceso inteligente y los portales de inquilinos en un único motor, convirtiendo la gestión compleja de múltiples unidades en un control silencioso y automatizado.
Un sistema operativo para inmobiliaria de estancias prolongadas
Todo lo que toca un agente de leasing, un trabajador de instalaciones, un contador y un inquilino, ejecutado desde un solo registro. Un edificio de 10 unidades y un portafolio nacional se mantienen bajo el mismo estándar.
Reservas y Ciclo de Vida de la Estancia
Un registro desde la primera noche hasta la renovación, con la extensión, la recotización y la semana de espera manejadas en él.
Ventas corporativas y facturación
La propuesta, el contrato y la factura mensual en la cuenta que los acordó.
Precios y Distribución
Un ciclo de tarifas por noche, revisado una vez y publicado en todos los lugares donde vendes.
Aplicación y acceso para huéspedes
Registro, la llave y el folio en el teléfono del huésped, sin personal de recepción de turno.
Mantenimiento y tareas administrativas
El turno, el ticket y la inspección en el mismo tablero donde están las llegadas.
Contabilidad del Propietario y Portal
Un único libro mayor por propietario, y un estado que se genera en lugar de ensamblarse.
Comunicación con el cliente
Todos los canales en una sola línea de tiempo, abiertos frente a la reserva y al apartamento al que se refiere.
Marketing, Fidelización y Post-estancia
Un checkout que inicia la siguiente reserva, y un nivel de lealtad que repricinga la siguiente estancia.
Documentos y Gobernanza
Documentos que leen la reserva y una política que hereda el cuarto edificio.
Una plataforma para cada operador de apartamentos
El formato cambia. El inicio de sesión no.
A mobility manager sends a 60-day relocation request on a Thursday. By Friday the daily-rate invoice is attached to the guest profile and the access credentials have generated. Nobody called the front desk to make either happen.
Move-in date, PO number, and billing contact sit on the corporate account rather than on one reservation. The fourth request from the same company arrives already priced and already addressed.
Stays consolidate to the cost center on the account's own billing cycle, not the property's. Procurement receives a single document instead of four folios to reconcile.
When an assignment extends, the billing cycle adjusts with it. The corporate folio closes on the departure date rather than on the day someone remembers to send it.
Reservations & Stay Lifecycle
A reservation triggers a chain before a human reviews it. An extension reprices to the monthly tier, the renewal opens thirty days out, and the gap week closes before checkout.
Five Things Fire on Confirmation
The unit locks from double-booking, the cleaning schedule updates, a prep intake reaches the kitchen, a door code provisions, and the guest's confirmation lands in their inbox.
One Tape Chart Across Three Buildings
Availability, status, and guest stage sit in a single view across three buildings. A 90-night assignment renders as one bar, not ninety nightly cells. A unit swap drags across buildings. A maintenance block holds inventory without a phantom booking. Extended-stay guests and transient guests carry different revenue profiles, separated automatically so rate decisions rest on the correct baseline.
Extension: Five Consequences, Zero Calls
A guest extends by eleven nights from the portal. The rate steps to the monthly tier, the mid-stay clean reschedules, the door code extends, the invoice reissues, and the channel calendar closes the dates. Nobody phoned the desk and nobody re-keyed a booking.
Renewal Opens Itself at Thirty Days
The renewal workflow runs on the lease, not on a diary reminder. The guest receives terms, the operator sees which units are at risk of a gap week, and the unit does not sit empty because a conversation happened too late.
Gap Weeks Closed Before Checkout
A four-night gap between two monthly stays cannot be sold at a monthly rate and cannot absorb a turnover. The calendar prices and closes those gaps before checkout rather than discovering them after, because the expensive vacancy is the one nobody saw coming.
Pricing & Distribution
A pricing cycle runs nightly across the portfolio. Seven factors enter, one rate emerges with a written explanation, and acceptance publishes to every OTA, corporate portal, and your own direct booking site in the same beat.
Seven Factors Enter the Engine
Each night, a pricing cycle runs across the portfolio. Demand signals, competitor positioning, local event calendar, weather forecast, booking window, length-of-stay pattern, and historical occupancy. A rate recommendation emerges for each unit and each future date.
Guest App & Access
Twenty-four self-service endpoints on the guest's phone, a door code that lives and dies with the booking, and a lobby kiosk that handles 11pm arrivals without a front desk on shift.
Access, codes, WiFi and self-service
Deliver frictionless self-service, automated keyless entry, and 24/7 check-in kiosks straight to the guest’s phone without an app download.
Codes Tied to the Booking
A code activates with validity matching the stay dates and revokes at the confirmed departure time, not at noon tomorrow and not when someone remembers. When the guest extends, it extends. Nobody programs a key.
Six Smart-Lock Vendors
Salto, Brivo, Kisi, August, Openpath and Schlage. The property does not replace existing hardware to get digital keys.
Active Code Muster Report
A muster report shows which codes are active and which units are occupied at any moment.
Corporate Membership Rates
Corporate membership tiers in Registry carry negotiated rates. When a guest from a contracted company books, the applicable rate resolves from their membership record without a manual rate application.
Twenty-Four Live Endpoints
Online check-in, folio review, digital key retrieval, amenity requests, stay extension, cleaning schedule, dining reservation, maintenance and room service, all from one screen and all connected to live operational data.
Visitor Pre-Registration
A visitor pre-registration for a maintenance contractor on Tuesday generates a time-limited code for that window only.
Zone and Floor Access
Entry controlled by floor, zone and time window. Staff master keys, housekeeping zone access and time-restricted vendor access from one dashboard.
Captive WiFi Portal
The guest connects to WiFi and the portal greets them by name, recognized by device. The captured email enters the same contact record the booking references.
The guest is settled. Now the building has to hold.
Everything above is what the guest touches. What follows is what has to be true before they arrive.
Draw the floor. Every unit becomes bookable.
Draw a floor once, duplicate across levels, and auto-detect room zones. Save to instantly connect every space to your booking engine.
Housekeeping & Maintenance
The 7:02 AM cockpit, a unit that turns and updates the route, a sensor that assigns its own technician at 3 AM, and an inspection that holds the door code until it passes.
7:02 AM Morning Cockpit
Last night's occupancy rate, this morning's checkouts, this afternoon's arrivals, and nine open maintenance tickets sorted by unit. Seven apps used to feed that. The board auto-refreshes every fifteen seconds, so a room marked "cleaning in progress" at 7:15 flips to "ready" at 8:43 and the front desk sees it the moment it changes. Shift handover is the outgoing manager closing the laptop and the incoming manager opening the same screen.
Turnover Route Reorders Itself
Checkout triggers a turn. The housekeeper's daily route reorders around confirmed departure times. No supervisor needed to reassign. Long stays do not wait for checkout to be cleaned: a rolling mid-stay schedule, every seven days by default, attaches to the active booking. When the guest extends, the schedule extends with it. When they depart early, the remaining cleans drop off the route.
Tickets Close Their Own SLA Clock
Maintenance requests from guests land as tickets. A technician picks up the job, logs the repair, and closes it. The service-level agreement clock, the agreed response window between a ticket opening and its resolution, stops automatically rather than being marked closed by hand.
Inspection Holds the Door Code
At 1 PM a pre-arrival inspection checklist fails. The housekeeper marks it and attaches a photo. A re-clean job creates, carries that photo, assigns to the next available technician, and sets a completion window. The guest's door code activation, scheduled for 3 PM, stays dormant until the job completes. The code does not exist until the room passes, and the guest sees a revised check-in time drawn from the actual completion estimate.
Deep Cleans Carry Their Own Evidence
Between two extended stays the deep-clean checklist runs longer than a nightly turn, and every failed item carries photo evidence against the unit.
Sensor Trips. Technician Moves. Cost Posts.
Temperature, humidity, water, and occupancy sensors monitor every unit. At 3:14 AM a moisture sensor in Unit 22 crosses threshold. A maintenance job creates, assigns to the on-call technician, and alerts through the guest portal. The technician closes it at 4:50 AM with a repair note and parts cost. That cost posts to Unit 22's Ledger account and the owner's morning statement reflects it before breakfast.
Staff Tools on One Device
Staff tools give technicians a personal view of assigned jobs, resident requests, and route order. The staff availability feeding that 3 AM assignment comes from Workforce, where shift schedules, certification records, and productivity metrics sit alongside the dispatch queue.
Performance and SLA Reports
Housekeeping Performance shows average turn time by unit type at month-end. Maintenance SLA Report shows which ticket categories breach the response window most often. Unit Turnover Report answers why Unit 14's maintenance cost runs high every quarter before the conversation starts.
The building holds. Now the owner wants the number.
Every clean, ticket and repair above became a cost against a unit. What follows is where it lands.
Three ways to add your team to Calisto Pro
Three options adapt to every subscriber.
Add anyone to your system for tasks and scheduling
Add any Calisto user to your system to assign tasks or scheduling. This allows the user to be included in tasks and scheduling through Agenda. Because the user only sees the assigned task or shift, this is a great option for shift employees, third-party contractors, and volunteers.
Decide what every employee sees of your system
Admins who see everything
Add additional users as needed for full access to every app, every screen, and every record. Available at no additional cost for subscribers of Calisto Commerce and Calisto Ops.
Your team, your portals, and your admin access are all managed in Purview.
Corporate Sales & Billing
Live rates in the proposal so the contract closes without pricing back-and-forth, split billing rules on the corporate account, and monthly invoices that generate themselves in the format a corporate finance team can actually process.
Live Rates in the Proposal
A corporate agency submits an enquiry for four serviced apartments, twelve weeks. The enquiry enters the sales pipeline with a status for the account manager: open, stage, next action. The proposal draws the current rack rate, the applicable corporate tier discount, and the extended-stay adjustment from live inventory data. The resulting quote reflects the rate that will actually apply.
Deal Record Carries the Fields That Matter
The deal carries the fields a mobility manager actually sends: move-in and checkout dates, dietary restrictions, mobility needs, and the PO number. They sit on the deal record itself rather than in an email thread, and the corporate accounts report reads them back as pipeline-to-close conversion by account, source and lead time.
Corporate Account Profile
Behind the deal sits the corporate account profile: the billing contact, the negotiated rate link, the credit terms, and the VAT ID. Every folio raised against that company inherits all four.
E-Signature Through Sign
The proposal routes for e-signature through Sign. The agency countersigns. The signed lease records against the corporate account, and the pipeline stage closes.
Owner Accounting & Portal
Revenue lands in the correct trust-segregated account, expenses post to the unit that incurred them, and owners self-serve their occupancy, distributions, and statements without calling you.
Marketing, Loyalty & Post-Stay
Checkout fires the review request and the rebooking offer, segments read stay length rather than open rates, and the loyalty tier a long-stay guest earns reprices the next stay automatically.
Checkout Fires Three Things Before Noon
A guest checks out. Within hours, a post-stay email delivers a short survey alongside a direct rebooking discount. No campaign was manually scheduled. Six months later, a re-engagement sequence triggers with the guest's loyalty tier and preferred-apartment type pulled from operational data.
Thirty Nights Earns Six Times a Weekend Guest
Review requests send to Google and TripAdvisor 24 hours after departure, timed by actual checkout. A 30-night corporate guest earns more loyalty points than a 3-night leisure guest. Points scale by nights stayed, not by number of visits.
Loyalty Tier Changes Pricing
A returning corporate guest's loyalty tier rises. The CRM flags the corporate account for re-engagement. A preferred-rate offer triggers automatically. The pricing tier adjusts to match. Loyalty, CRM, and rate management share one customer record, so a tier change is an operational signal that reprices the next stay and queues the next outreach, not a marketing event.
Segmentation by Stay, Not by Opens
Segmentation runs by stay length, apartment type, and corporate versus leisure, not by email open rates. The corporate guest who stays longest becomes the most valuable to re-engage, and the data that determined their rate also determined their loyalty tier.
Resident Referral Program
Residents in long-stay apartments refer new tenants through the referral program. Each referral traces back to the original resident's record.
Documents & Governance
Documents that pull from the booking at render time, forms whose answers write back to the guest record, and multi-property governance that arrives locked from HQ on day one.
Live Merge Fields
A guest upgrades from Studio B to the corner apartment on Level 4. The welcome letter resolves to Level 4 automatically. Eighteen entity categories feed into those fields: booking confirmation code, check-in date, door code, WiFi credentials, guest first name, apartment number.
Documents Follow the Change
Nobody copies and pastes a door code into a PDF at 11pm. The field pulls it. The document renders. It ships. The letter, the house rules doc, the key handover note all draw from the same source.
Forms Write to the Booking
A pre-arrival form asks for dietary needs, pillow preferences, and early check-in requests. When the guest submits, those answers write directly to the guest's contact record, so housekeeping and the front-of-house team read them without anyone forwarding a PDF.
Signed Contracts on the Account
Lease contracts and resident handbooks route for digital signature through Sign. The signed document records against the corporate account.
Ten Gigabytes Included
Ten gigabytes of document storage included in Calisto Work, with additional capacity at EUR 9 / $10 per 100 gigabytes.
One standard across every building
Centralize rules and brand protocols server-side so new properties launch fully compliant on day one.
Locked Cancellation Policy
A cancellation policy configured in Purview applies server-side across all three buildings. The property manager cannot soften it, shorten the window, or issue an exception outside the approved framework.
Versioned SOP Distribution
Welcome templates, rate structures, and cleaning protocols distribute through Blueprint as versioned documents. When HQ updates the standard, every property receives the current version. Staff at Building B follow the same check-in procedure as Building A, not because they trained together but because they received the same locked template. Outdated local copies cannot persist.
System-Enforced Rules
A rule set in Purview is not policy the property is asked to follow: the system will not accept the edit. A junior reservations agent quoting a long-stay discount applies the same formula as the head of revenue, because the number arrives from the rule rather than from memory.
Portfolio Comparison Report
Occupancy rate, RevPAR, and expense allocation across all three buildings simultaneously. Building A ran at 91% last month. Building C ran at 74%. Revenue by building, expense lines split by property, and cross-property booking trends all render from a single authenticated session, without exporting each building on its own.
New Property Inherits Everything
When a fourth building joins the portfolio, it inherits the company-level cancellation policy, rate structure, and SOP templates from the moment it is provisioned. No onboarding checklist. No policy document emailed.
Governance at Zero Added Cost
Governance and HQ standards sit in Core at no additional cost. Adding the fourth building does not move you to a higher tier or add a per-property line.
Mismo apartamento. Diferente estancia.
El edificio no cambia. Lo que cambia es si cada unidad produce la misma estancia, porque es lo que el huésped
Antes: cada estancia es una estancia diferente.
Availability is confirmed from memory against a calendar somebody else is also editing. Arrival instructions go out by hand the night before, and sometimes later than that. A guest reporting a broken boiler sends a message that scrolls away, and the repair happens when a person remembers it rather than when a clock says it is late. Unit 3 gets a deep clean because that housekeeper always does one. Unit 12 gets whatever the morning allowed. The guest cannot see the difference until they are standing in the apartment, and the review is written the same week.
Durante: el edificio comienza a mantener un solo estándar.
The lease, the arrival instructions, and the door code go out on confirmation. A reported issue opens a ticket carrying a photo, an owner, and a clock that stops when the repair closes rather than when someone marks it done. A failed pre-arrival inspection holds the door code until the apartment passes. Nothing about the apartment changed. What changed is that unit twelve now runs the way unit three does, and neither depends on who is working that morning.
Después: las reseñas comienzan a coincidir entre sí.
Guests describe the same arrival, the same response time, and the same condition on the day they walked in. Ranking follows consistency, direct bookings follow ranking, and an extension costs nothing to win because the guest already knows what the next month looks like. Revenue already earned is defended by the record rather than by a recollection.
Cada unidad y cada estancia en un solo tablero.
Lo que el operador verifica antes de las llegadas de la mañana, en una sola pantalla.
Cada unidad, cada estancia, cada cuenta
Ocupación en todo el portafolio con llegadas, salidas y limpiezas durante la estancia en el mismo tablero. Las unidades, tarifas y condiciones de facturación de una cuenta residen en la cuenta en lugar de en la cabeza de quien las acordó, por lo que cualquiera que pregunte obtiene la respuesta sin esperar a que una persona esté libre.
Ocupación y Duración de la Estancia
Ocupación frente a la duración media de estancia y tarifa por unidad. La demanda corporativa de larga estancia y la de ocio de corta estancia se precian por separado en lugar de promediarse en un solo número.
Limpieza que conoce la estancia
<Limpiezas durante la estancia, cambios de ropa de cama y salidas programadas desde la reserva en lugar de una rotación semanal, de modo que una estancia de treinta noches se atiende en su propio ciclo.
Los clientes reportan incidencias correctamente
Una solicitud de mantenimiento desde el portal de huéspedes se convierte en un trabajo rastreado con fotos, un asignado y un tiempo de resolución.
Cobranza que genera renovaciones
Facturación mensual consolidada por cuenta, dividida por huésped y centro de costos, en la moneda en la que se cotizó la estancia.
Acceso sin entrega de llaves
Los códigos de puerta se generan al confirmar y caducan al hacer el check-out, por unidad y por huésped.
Nobody was at the desk. It happened anyway.
The guest never sees the mechanism. They see a building where things work, and that is what they write down afterwards.
La reserva llega a las 11 pm un sábado.
Una cotización se genera a partir de la lista de tarifas. La unidad se bloquea contra una doble reserva, el código de la puerta se provisiona para la ventana de estancia exacta y la confirmación llega con la dirección y las instrucciones de llegada. Para el lunes, el huésped ya está en el apartamento.
El huésped se extiende desde 14 noches hasta 45.
Se aplica el nivel mensual y la factura se reexpide con el nuevo importe, sin necesidad de solicitar una corrección.
El invitado reporta una fuga a las 11
El mensaje abre un ticket y lo deriva al técnico de guardia. El coste de la reparación se registra en el libro de gastos del propietario antes de que se genere el estado de cuenta matutino.
La inspección previa a la llegada falla a las 1 pm.
Un trabajo de limpieza crea y transporta la foto. El código de puerta de las 3 pm permanece inactivo hasta que el departamento pase, y el invitado recibe una hora revisada en lugar de una habitación sucia.
Un huésped disputa el estado del apartamento.
Las fotos de limpieza, la marca de tiempo de la inspección y el historial de tickets se encuentran detrás de la estancia. El registro responde a ello y
<¿Qué se mantiene cuando cada unidad lee un solo registro?>
Las diferencias estructurales que un huésped registra la primera semana, y las reseñas que lo confirman un mes después.
estándar, mantenido en cada unidad y cada edificio. La limpieza, la llegada, la reparación y el folio siguen el mismo proceso en cada apartamento, que es la única razón por la que las reseñas se leen de manera similar.
UN ESTÁNDARafirma que no puede responder. La foto de limpieza, la marca de tiempo de inspección y el historial de tickets se encuentran detrás de la estancia, por lo que un huésped que dice que el apartamento no era como se describió es respondido por el registro.
LAS RESPUESTAS DEL REGISTROEvite el bloqueo. Exporte los registros de huéspedes, los contratos y el historial completo de incidencias en cualquier plan, y manténgalos bajo la jurisdicción que requiera su propia política de datos. Un canal o una agencia de reubicación es cómo llega una estancia. Lo que ocurrió durante ella y el huésped que la vivió permanecen en su propio registro.
TUS DATOSpasarelas de pago, de modo que una empresa que pague por transferencia a 60 días y un huésped que pague con tarjeta al reservar terminen ambos en tu propia cuenta comercial, en la moneda en la que se cotizó la estancia.
RECIBE PAGO EN CUALQUIER LUGARSábado: llega la reserva. Martes a las 11 pm: el invitado reporta una fuga. Fin del mes: el estado del propietario se ensambla por sí mismo. Cada flujo de trabajo refleja una noche real en apartamentos gestionados.
OPERATOR DNASe presenta el argumento. Aquí está la estancia.
Todo lo anterior es la razón. Lo que sigue es una estancia completa, desde la consulta hasta la renovación.
De solicitud a renovación de arrendamiento. Un solo registro.
- 1ConsultarLlega una consulta, directa o a través de un canal. La tarifa responde. La disponibilidad está en vivo.
- 2CotizaciónSe adjunta un borrador de factura con tarifa diaria a la consulta. La cadena de aprobación comienza dentro de la cuenta corporativa.
- 3FirmarEl acuerdo se ejecuta. Se generan las credenciales de acceso. La limpieza pre-entrada se agenda.
- 4Pre-entradaLa unidad se prepara. Las configuraciones de aire acondicionado se cargan. El cliente recibe los detalles de acceso sin interacción en el mostrador.
- 5RegistroLa puerta se abre en la fecha confirmada. Se abre el folio. Comienza la estancia.
- 6Durante la estanciaAl día 7, se aplica la tarifa semanal. Al día 14, se programan las rotaciones de mitad de estancia. Al día 29, se aplica la tarifa mensual. Nada requiere un disparador manual.
- 7FacturaEl folio se cierra al final del período de facturación. La cuenta corporativa recibe un estado consolidado. Finanzas aprueba.
- 8RenovarTreinta días antes de la fecha de finalización, se abre el flujo de renovación. El operador ve el riesgo. El huésped recibe los términos. La unidad no tiene huecos.
56 Aplicaciones. Trabajando juntos.
Cada aplicación funciona por sí sola. Cada aplicación funciona mejor juntas.
Six apps. One standard.
Reservas, Pulso, Sincronizar, Navegador, Despacho y Libro mayor. Una estancia pasa por las seis sin ser introducida en ninguna de ellas dos veces.
Reservas
Estancias cortas y alquileres corporativos largos en un solo registro de disponibilidad, con la extensión que el huésped solicita la octava noche gestionada como la misma reserva.
Pulse
Tasas diarias, semanales y mensuales que se ajustan a la demanda y la duración del alojamiento, por lo que la tasa corporativa y la tasa de paso se derivan de una misma estructura.
Sincronizar
Distribución leyendo el mismo calendario con el que trabaja el equipo de operaciones, por lo que una reserva tomada en un canal cierra la fecha en todas partes sin un segundo inventario.
Navegador
Registro, la clave digital y las instrucciones del edificio en la aplicación del invitado, para que una llegada a medianoche no requiera que alguien esté sentado en un escritorio.
Despacho
La limpieza y el mantenimiento se mueven con la salida, y una falla reportada por un personal de limpieza se convierte en una orden de trabajo con fecha de vencimiento en lugar de un mensaje.
Libro mayor
Ingresos, costos y la división del propietario se registran en un único conjunto de libros, por lo que se genera una declaración del propietario en lugar de ensamblarla a partir de una exportación de reservas y un flujo bancario.
Comunicación con huéspedes para apartamentos con servicios
Cada herramienta que su propiedad necesita para responder a un huésped ya está integrada en Calisto Pro, y todas se abren vinculadas a la reserva y al apartamento sobre el que el huésped pregunta.
A phone system for every business
Saber másEmail on your domain
Saber másEvery message from every channel in one place
Saber másSee every interaction with every contact
Saber másVideo meetings with no download required
Saber másEvery communication organized by its contact
Saber másTeam communication with operational context
Saber másWhatsApp llega con el contexto de la reserva
Un invitado envía un mensaje de WhatsApp
El agente crea un ticket de mantenimiento directamente desde el hilo de mensajes. El número de apartamento, la referencia de la reserva y el historial de mantenimiento previo se rellenan automáticamente. Sin copiar y pegar entre pestañas.
Correo electrónico transaccional en el mismo registro
Las confirmaciones de reserva y las instrucciones de pre-estadía se envían a través de Mail, conectadas al mismo registro de contacto. Una factura entregada por correo electrónico se encuentra en la misma línea de tiempo del huésped que su conversación de WhatsApp.
Llamada de Emergencia Fuera de Horario
Una llamada de emergencia fuera del horario laboral se enruta por Voz al personal de guardia. El registro del huésped se resuelve antes de que el agente conteste: apartamento, fechas de reserva, cualquier incidencia abierta. El agente responde con el contexto ya en mano.
No setup cost. Pay when you start using.
Corporate Housing Specialist
Included with every plan
Whichever rate you pick below, all of this comes with it.
Tape chart across buildings, extensions, and renewals
Residents, corporate contacts, and stay history
Amenities, linen, and unit inventory per building
Confirmation fires five things without a human reviewing
Legal identity, tax, currency, and building configuration
Crews rostered against arrivals, departures, and cleans
Core + Ops
The turn, the ticket and the key, and an owner statement that renders
With Ops, get:
Housekeeping & maintenance Calisto DispatchCleans, repairs, and the guest watching them close
- Turnover routes built from confirmed departure times
- Rolling mid-stay cleans attached to the booking
- SLA clocks that stop on the repair, not on a tick
Owner accounting Calisto LedgerTrust-segregated accounting and owner statements
- Segregated ledger per owner
- Unit-level expense attribution and management fee
- Folio ageing and collections visible as numbers
Building servicesWiFi · Access
Resident WiFi Calisto WiFiPer-building networks and sign-in
- Per-building SSID and branded sign-in page
- Guest traffic on its own VLAN with a bandwidth ceiling
- Access points sit in the same device list as your other hardware
Digital keys Calisto AccessA door code that lives and dies with the booking
- Codes scoped to the exact stay window
- Six smart-lock vendors, existing hardware kept
- Every door event logged against the stay
Inspections Calisto AssurePre-arrival inspections with photos and timestampsOps subscription only
- Scored checklists with photo evidence per item
- A failed item raises a finding and a verified fix
- Inspection history retrievable per unit and per date
Ops dashboard Calisto TodayEvery building's day on one screenIncluded with any Ops app
- Arrivals, departures, cleans and open jobs as tiles
- Tiles read live from the apps that own the work
- A report directory, a team scorecard, and a notice queue
Plus everything included above
Core + Commerce
Corporate accounts, nightly rates, and an invoice an employer accepts
With Commerce, get:
Corporate sales Calisto DealsRelocation and corporate accounts on one pipeline
- Move-in dates, PO number and billing contact on the deal
- Negotiated rate links per account
- Pipeline stages, quotes, and every interaction on one record
Rates and distributionPulse · Sync
Rate management Calisto PulseSeven factors nightly, with a written explanation
- Nightly, weekly and monthly tiers in one structure
- Length-of-stay and corporate discount rules
- Rate plans, yield rules, and dynamic pricing in one engine
Channel distribution Calisto SyncEvery channel current from one availability record
- Rate and availability pushed on acceptance
- Channel performance analytics per unit and per building
- Two-way sync, so a change on either side is not lost
Recurring billing & payments Calisto PaymentsMonthly invoices, split billing, deposits, 40+ gateways
- Billing cycles per corporate account and per stay
- Split billing rules between company and resident folios
- Security deposit hold, capture and release
- Forty-plus gateways; card at booking and net-60 transfer both land
StationBuild workspaces for your team, and run the printers, card readers and cash drawers they use.
Open to every account, charged as you use them:
Start here. Businesses like yours grow into Proposals, Stay & lease management, Unit listings.
Agreements Calisto SignCorporate agreements signed and filed to the account
- Lease contracts and resident handbooks for e-signature
- Countersigned versions filed against the account
- Envelopes signed on any device, filed to the record they belong to
- Charged per envelope, so a draft nobody has sent costs nothing
ProposalsA priced offer the customer can accept
- Priced from the live catalog, so the proposal and the invoice cannot disagree
- Tracked to acceptance, and the acceptance carries straight into the order
- One charge per proposal sent, with its signature included
Plus everything included above
Core + Commerce + Ops
The turn, the ticket and the key, and an owner statement that renders
With Ops, get:
Housekeeping & maintenance Calisto DispatchCleans, repairs, and the guest watching them close
- Turnover routes built from confirmed departure times
- Rolling mid-stay cleans attached to the booking
- SLA clocks that stop on the repair, not on a tick
Owner accounting Calisto LedgerTrust-segregated accounting and owner statements
- Segregated ledger per owner
- Unit-level expense attribution and management fee
- Folio ageing and collections visible as numbers
Building servicesWiFi · Access
Resident WiFi Calisto WiFiPer-building networks and sign-in
- Per-building SSID and branded sign-in page
- Guest traffic on its own VLAN with a bandwidth ceiling
- Access points sit in the same device list as your other hardware
Digital keys Calisto AccessA door code that lives and dies with the booking
- Codes scoped to the exact stay window
- Six smart-lock vendors, existing hardware kept
- Every door event logged against the stay
Inspections Calisto AssurePre-arrival inspections with photos and timestampsOps subscription only
- Scored checklists with photo evidence per item
- A failed item raises a finding and a verified fix
- Inspection history retrievable per unit and per date
Ops dashboard Calisto TodayEvery building's day on one screenIncluded with any Ops app
- Arrivals, departures, cleans and open jobs as tiles
- Tiles read live from the apps that own the work
- A report directory, a team scorecard, and a notice queue
Plus everything in Core + Commerce
Pre-built configurations to customize: websites, kiosks, displays and apps designed for your industry.
Browse templatesBuy concierge hours and our team does the data entry, the configuration and the training.
See concierge packagesRequest a proposal from a certified consultant who has implemented Calisto at your scale.
Request a proposalThe building is also a front desk, a café, and a meeting room.
Nada de esto es una integración. Es un único conjunto de registros al que ya escriben más de una parte de tu negocio.
See how Calisto compares for serviced apartments
Feature-by-feature comparisons against the platforms serviced apartments businesses use today.
Antes de la primera reserva, surgen las mismas preguntas de nuevo.
Cuando una estancia cruza el umbral de noche a semana o de semana a mes, se aplica la tarifa correspondiente sin un disparador manual. El folio se actualiza. La cuenta corporativa recibe la cifra correcta.
Cada estancia vinculada a un centro de costos se consolida en un único estado al final del período de facturación. Finanzas recibe un solo documento.
La fecha de finalización se actualiza. La tarifa se recalcula. Las credenciales de acceso se extienden. El calendario de limpieza se ajusta. La sincronización del canal de reservas elimina la disponibilidad hasta la nueva fecha.
Las reglas de facturación dividida residen en la cuenta corporativa. La acomodación se imputa al folio de la empresa con los términos acordados de net-30 o net-60, adjuntando el número de PO y el ID de IVA. El estacionamiento, el servicio de lavandería y las tarifas por retraso se imputan al propio folio del residente. Ambos se cierran en la misma ejecución de facturación.
Cada propietario mantiene un libro mayor segregado. Los ingresos brutos se registran en la unidad. La tarifa de gestión, típicamente entre el 15 y el 18 por ciento, se calcula sobre ella. Los gastos de mantenimiento se imputan a la unidad que los incurrió. El estado de distribución neto se genera en el portal del propietario. Ningún propietario ve las cifras de otro.
Sin mínimo. El mismo registro de estancia funciona detrás de un apartamento individual y detrás de un portafolio de edificios, y nada se reemplaza cuando entra el siguiente edificio.
No están pagando por el apartamento. Están pagando por una llegada que funciona a las 11 pm, una fuga reparada esa misma noche y una unidad que coincide con lo que les mostraron. Un huésped que se queda varias semanas lo descubre en un día, y las reseñas ya se lo dijeron antes de que reservara.
