Calisto Equipo

Team chat for the team you already hired.

Channels, direct messages and calls, on the same people, files and schedule as the rest of your business.

Same people as your schedule · Same files as your business · 0 accounts to provision · 0 tools to sync

Equipo · Notifications
🔔Notifications3Mark all read
Incoming callRingsAmara Okafor is calling younow
Mentioned in channelDiego mentioned you in #shift-handover4m
New messagePriya Nair sent you a direct message12m
Channel invitationYou were invited to join #suppliers1h
Missed callYou missed a video call from Tomás Vidal2h
New messageCamila Reyes sent you a direct messageYesterday
The same centre carries mail, customer messages, calls and meetings. This is not an Equipo bell.
Your notification preferences
Yours, not the account’s. Muting a category quiets it for you and nobody else.
CategoryIn-appPushEmailSMS
New messageSomeone sent you a direct message——
Mentioned in channelSomeone mentioned you in a channel——
Channel invitationYou were invited to join a channel———
Missed callYou missed a voice or video call——
Incoming callCriticalSomeone is calling you——
A dash is a channel the category does not have. Nothing in team chat emails or texts you.This device registered for push
Calisto Equipo

The Team App for Internal Communication

Where the team talks, what it shares, and who is on it.

0

Notification categories you tune yourself

0

Channel privacy states, open or private, nothing else

0

Actions on every person in the directory

0

KPIs computed live from the messages

The Conversation Surface

Channels, threads and direct messages. One stream.

The screen your team sits in all day: conversations on the left, the open thread on the right, the composer under it. Rich text, reactions, pins, a live typing indicator and search across every conversation.

Channels
#
general
Nour: schedule for next week is up
4m3
#
shift-handover
Diego: two items still open from this morning
12m
#
suppliers
Camila: delivery moved to Thursday
48m1
#
maintenance
Tomás: unit 3 back online
2h
Direct Messages
Amara Okafor
Sent the revised figures
9m2
Priya Nair
On the call now, back in ten
35m
Diego Herrera
Thanks, that works
1h
Tomás Vidal
Ok
3h
# general
18 members · open channel
VoiceVideoFilesMembers
PinnedHandover notes go in this channel, not in a direct message.
NH
Nour Haddad09:12
Schedule for next week is up. Two open slots on Thursday afternoon.
👍 34 replies
CR
Camila Rojas09:18
I can take the second one. Putting the checklist here so nobody has to ask for it again.
PDFthursday-checklist.pdfDepot
You09:24
Taken. @Diego Herrera can you confirm the first slot before end of day?
✅ 1
DH
+
Message #general
Send
Threaded Replies

A reply stays with the message it answers, so the feed stays clean.

Attachments Are Depot Files

A file shared in a channel is stored once, in the account file store.

Mentions Ring Differently

A mention and an ordinary message are separate notification categories.

Internal By Construction

A team conversation can never return a customer thread.

Channels

Open, private and archived. One channel registry.

Every channel the account has, in one browsable list.

Channels
Discover team channels, join the conversations that matter, or start a new one.
Create Channel
#
general18 members4m
Everyone. Announcements and the things that affect the whole team.
Join
#
shift-handover12 members12m
What the next shift needs to know before it starts.
Join
#
suppliers7 members48m
Deliveries, delays and who to call about them.
Join
#
maintenance9 members2h
Faults, repairs and what is back online.
Join
PRIVATE
finance4 members1d
Invited only. Numbers before they are ready to be seen.
Open
PRIVATE
hiring3 members3d
Invited only. Candidates and offers in progress.
Open

Open channels are visible to everyone in the account. Private channels are invite only. There is no third state, because open and private are reachability, never a permission tier.

Create, rename, retopic or archive from the same screen, and archiving keeps everything that was said in it. Purview administers these same channels from where the business unit is set up, so governance is not a second console to keep in step.

Beyond Typing

A message is a message. A call is a call.

Some things are faster said than typed, and the team should not have to leave the conversation to say them.

Meetings And Calls

Video, voice and a room that opens where you already are.

A call is a button on the conversation header, not a separate product with its own invitation and its own login.

Call · #shift-handover
AO
Amara OkaforSpeaking
CR
Camila RojasMuted
DH
Diego HerreraCamera on
You
YouHost
12:04
MuteCameraEnd
In the channel
Camila Rojas started a video call. Join from Equipo.
Diego Herrera joined 09:41

Voice and video start where the conversation already is. Nothing to send, nobody to admit, no link to distribute. Mute and the running duration sit in the header while the call is up.

Starting a call posts a line into the thread, so whoever was away can see it happened. An incoming call is the one notification marked critical, so it is the only one that rings through.

Shared Files

Every shared file is the file. No second copy.

Share a document in a channel and it is stored once, in the account file store, tagged to that channel. Not a chat copy of it and not a second storage allowance: what a message points at is the file the rest of the business works from.

Files
Everything your team has shared, grouped by channel.
shift-handoverUpload
#shift-handover2 files
PDFthursday-checklist.pdfCamila Rojas09:18412 KB
XLSopen-items.xlsxDiego HerreraYesterday86 KB
#suppliers2 files
PDFdelivery-schedule-week-31.pdfCamila Rojas48m1.2 MB
IMGloading-bay.jpgTomás Vidal2d2.8 MB
#maintenance2 files
PDFunit-3-report.pdfTomás Vidal2h640 KB
VIDcompressor-fault.mp4Nour Haddad4d18 MB

The conversation, the call and the file all point at the same person. Here is who that is.

People And Presence

The directory is the team. Same database, same people.

Not an address book Equipo keeps. It is the account member model, filtered to the people who hold Equipo, with live presence on every row. The person you direct message is the person the schedule, the payroll and the assignment lists are about.

People
Your whole team, with live presence. Message, call, or start a video from any row.
OnlineAwayBusyOffline
AO
Amara Okafor
amara@example.com
OnlineMessageVoiceVideo
CR
Camila Rojas
camila@example.com
On the floorOnlineMessageVoiceVideo
PN
Priya Nair
priya@example.com
In a call until 11:00BusyMessageVoiceVideo
DH
Diego Herrera
diego@example.com
Back at 14:00AwayMessageVoiceVideo
NH
Nour Haddad
nour@example.com
OnlineMessageVoiceVideo
TV
Tomás Vidal
tomas@example.com
Outside working hoursOfflineMessageVoiceVideo

Hire someone and grant Equipo and they are in the chat. Remove them and they are gone, because there is no second directory to fall out of step.

Message, voice or video from any row, without leaving the directory.

Working hours by day, so you show as away outside them, in your own timezone.

Do not disturb until a chosen moment, not until you remember to turn it off.

Running It

Measured from the messages, not from a guess.

Running it means knowing how much is being said, in which channels, and by how many people.

Administration

Channel governance, usage analytics, notification controls.

What the person who runs the account needs: the channel list with rename and archive on every row, and usage computed from the messages themselves rather than estimated.

AnalyticsLast 30 days · computed on read
24
Channels
+3
186
Direct messages
+11
9,412
Messages, 30 days
+12%
41
Active people, 7 days
+2
Message volume, 14 days
Busiest channels, 30 days
  • #general1,842
  • #shift-handover1,306
  • #maintenance894
  • #suppliers612
  • #finance178

Notification preferences belong to each person, never imposed on everyone at once. Every read and write is scoped to your account, and removing somebody from the member record closes their chat, their files and their calls in one action.

Being Told

One bell for the whole account, and you decide what rings it.

A message, a mention, a channel invitation, a missed call and an incoming call are five categories, each one yours to tune. Nothing here emails or texts you: team chat reaches you in the app or on the phone the team actually carries, and only an incoming call rings through. It files into the same bell as your mail, your customer conversations and your meetings, because Equipo did not bring its own.

Equipo · Notifications
🔔Notifications3Mark all read
Incoming callRingsAmara Okafor is calling younow
Mentioned in channelDiego mentioned you in #shift-handover4m
New messagePriya Nair sent you a direct message12m
Channel invitationYou were invited to join #suppliers1h
Missed callYou missed a video call from Tomás Vidal2h
New messageCamila Reyes sent you a direct messageYesterday
The same centre carries mail, customer messages, calls and meetings. This is not an Equipo bell.
Your notification preferences
Yours, not the account’s. Muting a category quiets it for you and nobody else.
CategoryIn-appPushEmailSMS
New messageSomeone sent you a direct message——
Mentioned in channelSomeone mentioned you in a channel——
Channel invitationYou were invited to join a channel———
Missed callYou missed a voice or video call——
Incoming callCriticalSomeone is calling you——
A dash is a channel the category does not have. Nothing in team chat emails or texts you.This device registered for push
Companion apps

Where Equipo touches everything else.

7 of these 8 connections are in your plan today. The rest stay visible so you know the instrument is there before you need it.

Equipo
Workforce
Depot
Live
Voice
Link
Inbox
Purview
University
Pricing

No setup cost. Pay when you start using.

Team chat for internal work.

Calisto Equipo

Internal team communication.

€6/user/mo

Recommended for you

Works well together.

Calisto Workforce

Included with Commerce or Ops

Reservations, inventory, contacts, tickets, and scheduling

Learn more →
0Additional Cost
Calisto Depot

Calisto Work

Documents, spreadsheets, slides, forms, and file storage

Learn more →
€4/user/mo
Calisto Live

Calisto Live

Live chat on your website and mobile site.

Learn more →
€13/user/mo
Calisto Voice

Calisto Voice

Business phone system.

Learn more →
€13/seat/mo
Calisto Link

Included with any Interact app

Unified communications platform.

Learn more →
0Additional Cost
Calisto Inbox

Calisto Inbox

Unified inbox across email, SMS, chat, and social.

Learn more →
€13/user/mo
Calisto Purview

Included with every Calisto account

Account configuration and data rules.

Learn more →
0Additional Cost
Calisto University

Calisto Ops

Full LMS. Employee training, course creation, certifications, onboarding programs.

Learn more →
€20/user/mo

Recommended for

The industries that run Equipo, and what each of them runs it for.

Hotels & ResortsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Hotels & Resorts on Calisto →

Serviced ApartmentsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Serviced Apartments on Calisto →

Short-Term RentalsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Short-Term Rentals on Calisto →

RestaurantsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Restaurants on Calisto →

Fine DiningTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Fine Dining on Calisto →

CateringTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Catering on Calisto →

Bar & LoungeTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Bar & Lounge on Calisto →

Real Estate AgentsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Real Estate Agents on Calisto →

Real Estate BrokersInternal team chat

Internal agent chat and office broadcasts.

Real Estate Brokers on Calisto →

Property DevelopmentTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Property Development on Calisto →

Coaching & TrainingTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Coaching & Training on Calisto →

Gym ManagementTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Gym Management on Calisto →

Clinical & SpaTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Clinical & Spa on Calisto →

Salons & BarbersTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Salons & Barbers on Calisto →

Live Music & FestivalsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Live Music & Festivals on Calisto →

Marathons & EnduranceTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Marathons & Endurance on Calisto →

Artists & TalentTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Artists & Talent on Calisto →

Venue ManagementTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Venue Management on Calisto →

Event & Production RentalsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Event & Production Rentals on Calisto →

Golf & Member ClubsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Golf & Member Clubs on Calisto →

Recreation & Vehicle RentalTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Recreation & Vehicle Rental on Calisto →

Tours & ExperiencesTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Tours & Experiences on Calisto →

Home & Field ServicesTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Home & Field Services on Calisto →

Coworking SpacesTeam chat

Community team chat and shift handover.

Coworking Spaces on Calisto →

Content CreatorsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Content Creators on Calisto →

Videography & PhotographersTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Videography & Photographers on Calisto →

Graphic Designers & ArtistsTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Graphic Designers & Artists on Calisto →

Online RetailersTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

Online Retailers on Calisto →

In-Person RetailTeam messaging

Shift chat, announcements and direct messages for everyone on the team.

In-Person Retail on Calisto →
Spec Sheet

Everything included in Calisto Equipo.

Conversations
  • Two-pane surface: conversation list and the open thread side by side
  • Channels and direct messages in one list, or filtered to direct messages only
  • Search conversations and messages from the sidebar
  • Unread counts on the list, in the rail and on the platform menu badge
  • Threaded replies with a reply count on the parent and a slide-in reply panel
  • Emoji reactions on any message
  • Pinned messages
  • Edit and delete your own message, refused on anybody else
  • Rich text composer with a file attachment button
  • Typing indicator, live over the stream
  • Members and files panels that open over the thread
  • Deep link to any single conversation by id
Channels
  • Open channels, visible to everyone in the account and joinable from the browser
  • Private channels, invite only and hidden from non-members
  • Channel browser with member count, topic and a join action per row
  • Create a channel with a name, a description and a visibility in one dialog
  • Edit name, description and visibility through the shared identity dialog
  • Archive a channel: it leaves the live list and keeps its history
  • Manager view of the same list with archive on every row
  • The same channels administered from Purview through Equipo own API
  • No permission tiers: open versus private is reachability, not access control
People And Presence
  • Directory built from the shared account member model
  • Listed only for members holding an Equipo grant, plus every administrator
  • Search by name or email
  • Four presence states: online, away, busy, offline
  • Visibility on automatic, or held at busy, away or appear offline
  • Custom status message with an emoji
  • Do not disturb until a chosen moment, self clearing
  • Working hours by day, start, end and timezone, appearing away outside them
  • Message, voice call and video call from any directory row
  • Presence dots on the direct message rail
Voice And Video
  • Voice and video buttons on every conversation header
  • Video creates an instant meeting room and renders it inside the conversation
  • The meeting is created against the conversation it started from
  • Running call duration with mute and end in the header bar
  • Starting a call posts a line into the thread
  • Click to video from a directory row opens the direct message and starts the call
  • Callee resolved by user id, the same key presence writes under
  • Capability buttons always visible, with an empty state on failure rather than hiding
Files
  • A shared file is an account file store asset tagged to the channel it was shared in
  • Attachment upload and channel tagging in a single action from the composer
  • Files screen listing every channel scoped file, grouped by channel
  • Shared by attribution, timestamp and size on every row
  • Type glyphs for documents, images, audio and video
  • Upload straight to a chosen channel from the files screen
  • Sending a message also deposits the conversation into the file store gravity
  • One account storage quota, not a second chat allowance
Real Time And Search
  • One live stream per person for every conversation they can read
  • New messages, edits, typing and channel changes arrive as they happen
  • Cross replica delivery over pub/sub when a cache is configured
  • Removing someone from a private channel stops its updates at once
  • A reconnect catches up on anything missed while offline
  • Full text search across every message you can read
  • Filter search by conversation, person, attachment and date
  • Search results deep link to the exact message, threads included
Notifications
  • Five categories: new message, mention, channel invitation, missed call, incoming call
  • Incoming call is critical and transactional, so it rings
  • Mentions fire a different category than ordinary messages
  • Delivered into the same notification centre as mail, messaging, calls and meetings
  • Preferences per person and per delivery channel
  • Notification firing is non-blocking and never delays a message
Administration And Analytics
  • Channel management screen with the identity dialog and archive per row
  • Four totals: channels, direct messages, messages over thirty days, active people over seven
  • Fourteen day message volume series
  • Busiest channels over thirty days
  • Computed from the message tables on read
  • Presence configuration screen
  • Notification preferences screen
  • Shared business identity and contact configuration rendered inside Equipo
  • Quick actions into channels, people, presence and notifications
Architecture
  • The internal slice of the same messaging tables the external engines write
  • Internal pinned at the route boundary, never trusted from a query parameter
  • Channel versus direct message carried on existing columns, not a parallel schema
  • Threading carried by a parent message reference
  • One identity: every person is a user id inside an account
  • Every read and write scoped to the account
  • The conversation list narrows to the active business unit and reloads when it changes
  • No intra-account roles, because Calisto has none
Connected to Calisto Pro
  • Workforce (the member model, and the grant that puts a person in the directory)
  • Depot (shared files, and conversation gravity)
  • Live (the instant meeting room a video call renders)
  • Voice (the shared calling engine a voice call connects through)
  • Link (the same messaging tables and the same message renderer)
  • Inbox (the external half of the same conversation store)
  • Purview (channel administration and business unit scope)
  • University (granted alongside Equipo in the same hiring step)
Honest answers

Questions about Calisto Equipo

Because the team is already in the system. Equipo runs on the same member model and the same file store as everything else, so there is nothing to provision, no second directory to keep in step and no file that exists in two places.

No. One message store sits behind team chat and the customer channels, which is why a conversation can be read in Link as one stream per person rather than as five apps.

They are removed once, on the member record, and that closes chat, files and calls together. The usual failure with a bolted-on chat tool is the account nobody remembered to disable.

Channels and messages import where the source exposes an export. Most teams bring the last year and archive the rest.

The pricing section on this page reads the live catalogue and is the authority. There are no per-seat fees, which is usually the reason a business rationed chat accounts in the first place.

Yes, exportable in standard formats along with the shared files.