Cada pedido que recibes, desde cada canal, en una sola cola.
Un sistema de cumplimiento que funciona con todos sus datos operativos dentro de Calisto Pro. Lo que necesite se colocará al principio de la cola. Avance una etapa y el inventario se moverá, la entrada se publicará y la entrega llegará al tablero de despacho.
< La Aplicación de Pedidos para Cumplimiento
Todos los pedidos de todos los canales en una sola cola, con etapas que mueven el stock y publican la entrada. Avanzalo y la entrega llegará al tablero de despacho.
Admisión
Mesa, sitio web, aplicación, teléfono, API, webhook. Un solo tablero.
El Cockpit
La cola está bien. Muéstrame qué no lo está.
Cumplimiento
Recibido. En progreso. Listo. En camino.
Zonas
Una única columna vertebral universal. Diez pisos nativos de concepto.
Enrutamiento
Ocho condiciones. Siete acciones. Los pedidos se dirigen a sí mismos.
Traspaso
Recogido. Conducido fuera. Enviado. Rastreado.
Aduanas
Clasificación HS. Costo de llegada. Pantalla de cumplimiento. Documentos generados.
Alquileres
Fuera, de vuelta, inspeccionado. Cada unidad rastreada.
Rendimiento
Donde va el tiempo. Donde se deslizó la promesa.
0
vocabularios de cumplimiento en un solo motor
0
condiciones de enrutamiento
0
tipos de retorno
0
Pantallas de cumplimiento de alquiler
Every
canal en una sola cola
Zero
integraciones que mantener
Contador, sitio web, aplicación, teléfono, API, webhook. Un solo panel.
Cada canal llega en la misma cola, ordenado por tiempo y etiquetado con la fuente. Sin paneles separados. Sin cambiar entre sistemas. Cada carga que llega se registra con su estado de procesamiento, y una que falla se reintentará en lugar de perderse.
La cola está bien. Muestra lo que es no.
Más allá de las métricas de volumen, el panel de control destaca trabajos estancados, pasos fallidos y decisiones clave. Rastrea los pedidos, envíos, devoluciones, tiempos de ciclo y cumplimiento de SLA de hoy con tablas de detalle.
Orders and lines that stalled, failed or need a decision, each with its stage, age and severity. Click one and you are on the order.
Recibido. En progreso. Listo. En su camino.
La imagen está completa. Ahora trabájela.
Every order moves through the same stages whatever channel it came from, and it moves line by line. An advance is checked against the stages that line may reach next, so a skipped step is refused and told why instead of quietly persisting.
The record beneath it carries the timeline of every transition, the financials from Ledger and per-line availability from Inventory. Notes, priority and the deadline stay editable. The price does not, because Pulse owns it.
The fulfillment step matches the order type. On the warehouse floor the same order is a pick list, a packing bench and a label, worked line by line with its dwell time on the row.
In a restaurant that same order is a ticket on the kitchen display, moving received to prepping to plating to ready. A service order becomes a task with a technician against it.
Devuélvelo o dale juntos.
Siete tipos de devoluciones
Un retorno no tiene una sola forma, por lo que Orderflow lleva siete: retorno, cancelación, reembolso, RMA, reclamación por daños, anulación y crédito. Cada uno registra su motivo y código de motivo, su monto de reembolso y las líneas que regresan cuando es relevante. Aprobar o denegar es una decisión registrada, no una edición realizada silenciosamente por alguien.
Grupos de pedidos
Los pedidos que pertenecen juntos viajan juntos. Un grupo lleva su propio nombre, cliente y notas, deriva su estado de sus miembros y avanza como unidad. Disuélvelo y cada pedido miembro sobrevive.
El mismo motor. Diez diferentes pisos de tienda floors.
Cambie el ámbito activo y el piso cambia con él, cargando las pantallas en las que se ejecuta el concepto y deteniéndolas cuando se aleja.
Una única columna vertebral universal. Diez pisos nativos de concepto.
Las operaciones centrales como pedidos, envíos y devoluciones permanecen universales mientras las interfaces se adaptan dinámicamente a tu operación activa. Desde cocinas hasta almacenes, los equipos solo ven las pantallas exactas y los flujos de trabajo que requiere su piso.
Market · Warehouse
Pick lists, packing station, ship orders, batch fulfillment, carrier rate comparison.
Dine · Kitchen
Kitchen display, expo pass, bar queue, floor plan, tabs, catering, plating guides.
Stays · Front Office
Front desk, room board, housekeeping, minibar, guest requests, concierge, group billing.
Rentals · Fleet & Staging
Asset staging, condition checks, scan in and out, will-call, sub-rentals, damage.
Experiences · Operations
Guide assignment, manifests, departure checklists, capacity, check-in roster.
Events · Production
Venue setup, crew, function sheets, load in and out, run of show, rigging.
Time-Slots · Field Ops
Technician assignment, job sheets, dispatch board, on-site checklists, service photos.
Real Estate · Transaction Ops
Transaction board, document staging, showings, closing checklists, escrow, inspections.
Artists · Show Ops
Day sheet, load-in, run of show, rider fulfillment, tour itinerary, settlements.
Active · Program Delivery
Session prep, session rosters, tee sheet, pace of play, tournaments, wave starts.
Ocho condiciones. Siete acciones. Las órdenes se enrutan ellos mismos.
Define lógica personalizada para asignar automáticamente ubicaciones de cumplimiento, marcar artículos de alto valor y dirigir los flujos de pedidos sin intervención manual.
Routing Rules
A rule decides how an order is fulfilled: which carrier, which warehouse, which service level, whether to split the shipment, whether to drop-ship it.
Cost Optimizer
Evaluates every matching carrier and service level, then takes the cheapest one that still meets the delivery promise.
What a rule reads
Eight conditions, alone or combined.
What it does about it
Seven actions, applied in order.
Routing Simulator
Test a new rule against historical orders before you activate it, and see which decisions would change.
Recogido. Conducido fuera. Enviado. Rastreado.
La ejecución no termina cuando el artículo está listo. Orderflow lleva el traspaso: quién lo recoge, quién lo conduce, qué transportista lo tiene y qué ve el cliente mientras espera.
Orders ready for a customer or courier to collect, with the ready time on each row. Mark it picked up and it leaves the board.
Active deliveries with destination, driver, estimated time and status. Assign one to a driver and the order moves with it. Once a shipment has a tracking number, its live position comes back through Sync onto the same board.
Carrier, tracking number, service level, destination, ship date, estimated delivery and cost, with quick filters for what needs attention, what is in transit and what has landed. Void one and it says so.
A tracking page anyone with the link can open. No sign-in and no app chrome: the reference, the status in plain language, the items with their stage, and a timeline. It is not indexed, and a link that does not resolve says the order was not found rather than leaking anything.
Clasificación HS. Costo de llegada. Pantalla de cumplimiento. Documentos generados.
Cuando un pedido cruza una frontera, el motor de aduanas lo clasifica, fija el precio de llegada y lo filtra, para que nunca envíes lo que no puedes y tu cliente no se sorprenda en la puerta.
HS Code Classification
Automatic Harmonized System lookup for every product in the shipment.
Landed Cost Calculator
Product, shipping, duties, taxes, insurance and brokerage to the customer’s door, calculated before you quote rather than after you ship.
Restricted Items Screening
Screened against the restricted and prohibited lists for the destination country, before the label prints.
Sanctions Checking
Sanctions screening, so a compliance problem surfaces before the shipment leaves.
Customs Documents
Commercial invoice, packing list, certificate of origin, declaration, bill of lading and airway bill, generated and signed through Sign.
DDP Support
Delivered Duty Paid: collect the duty upfront so the customer pays nothing at the door.
Equipo fuera. Equipo de vuelta. Cada unidad seguída.
El alquiler de equipamiento, eventos y recreación ejecuta su ciclo completo aquí, desde la reserva hasta el retorno e inspección, en ocho pantallas diseñadas específicamente para ello.
Donde va el tiempo. Donde está la promesa resbaló.
El rendimiento por sí solo no le indica cómo transcurrió el día, y un período sin nada no se interpreta como un rendimiento nulo.
Average time at each fulfillment stage, by concept type and period. The stage eating the day is the one an average hides.
Donde OrderFlow toca todo lo restante.
4 of these 7 connections are in your plan today. The rest stay visible so you know the instrument is there before you need it.
Ledger
Order detail reads total value, amount paid, and balance due from Ledger, and links straight to the matching invoice.
Inventory
Each order line reads its availability from Inventory, and shows no status rather than guessing when Inventory is unreachable.
Dispatch
An order line reaching a dispatchable stage creates a task in Dispatch, and fails soft without blocking the order.
Purview
The active purview decides which fulfillment zone loads and scopes every order, return, shipment, and group.
Pulse
The pricing reference reads base prices from Pulse, and Orderflow never changes them.
Deals
Orderflow returns the orders linked to a contact when Deals looks them up.
Navigator
Orderflow serves a build progress timeline to Navigator from its transaction fulfillment feed.
No setup cost. Pay when you start using.
Order tracking for everyone who fulfills.
Recommended for you
Works well together.
Calisto Ledger
Calisto Inventory
Included with Commerce or Ops
Reservations, inventory, contacts, tickets, and scheduling
Learn more →Calisto Dispatch
Calisto Purview
Included with every Calisto account
Account configuration and data rules.
Learn more →Calisto Pulse
Calisto Deals
Calisto Navigator
Recomendado para
Las industrias que ejecutan Orderflow, y para qué ejecuta cada una de ellas la aplicación.
Hoteles y ResortsCocina y servicio de habitaciones
Todos los pedidos de cada punto de venta en una sola cola de cocina
Hoteles y Resorts en Calisto →Apartamentos con serviciosWork in progress
The stages between sold and finished
Apartamentos con servicios en Calisto →RestaurantesPantalla de cocina
Todos los pedidos de cada canal en una sola pantalla de cocina
Restaurantes en Calisto →Alta CocinaPantalla de cocina
Parrilla, frío, garde manger y servicio con horarios en vivo
Alta Cocina en Calisto →CateringTransferencia de cocina (BEO)
El contrato firmado genera el BEO y la lista de preparación
Catering en Calisto →Bar y LoungeEnrutamiento de bar y cocina
Bebidas hasta el punto de vertido, comida hasta la cocina
Bar y Lounge en Calisto →Agentes inmobiliariosWork in progress
The stages between sold and finished
Agentes inmobiliarios en Calisto →Corredores de bienes raícesWork in progress
The stages between sold and finished
Corredores de bienes raíces en Calisto →Desarrollo inmobiliarioWork in progress
The stages between sold and finished
Desarrollo inmobiliario en Calisto →Música en vivo y festivalesWork in progress
The stages between sold and finished
Música en vivo y festivales en Calisto →Maratones y ResistenciaWork in progress
The stages between sold and finished
Maratones y Resistencia en Calisto →Artistas y TalentoWork in progress
The stages between sold and finished
Artistas y Talento en Calisto →Gestión de InstalacionesServicio de cocina y bar
Órdenes de eventos y concesiones en una sola cola
Gestión de Instalaciones en Calisto →Alquileres para eventos y producciónWork in progress
The stages between sold and finished
Alquileres para eventos y producción en Calisto →Clubes de Golf y SociosWork in progress
The stages between sold and finished
Clubes de Golf y Socios en Calisto →Recreación y alquiler de vehículosWork in progress
The stages between sold and finished
Recreación y alquiler de vehículos en Calisto →Tours y experienciasWork in progress
The stages between sold and finished
Tours y experiencias en Calisto →Servicios en Casa y en CampoÓrdenes de trabajo
La propuesta aceptada genera la orden de trabajo
Servicios en Casa y en Campo en Calisto →Espacios de coworkingWork in progress
The stages between sold and finished
Espacios de coworking en Calisto →Creadores de ContenidoWork in progress
The stages between sold and finished
Creadores de Contenido en Calisto →Videografía y FotógrafosWork in progress
The stages between sold and finished
Videografía y Fotógrafos en Calisto →Diseñadores gráficos y artistasWork in progress
The stages between sold and finished
Diseñadores gráficos y artistas en Calisto →Minoristas en líneaCumplimiento de pedidos
Una cola para cada canal, con búsqueda de tarifas
Minoristas en línea en Calisto →Venta minorista presencialClick and collect
Visitas presenciales y sitio web en la misma cola de cumplimiento
Venta minorista presencial en Calisto →Everything included in Calisto Orderflow.
- Exceptions as the hero tile (stalled, failed, needs decision)
- Delivery exceptions queue (failed attempts, address errors, damage, refused)
- Queue times and bottleneck detection per stage
- Capacity throughput headroom with over-capacity flagging
- Intake log with retry and processing status
- Triage queue (accept, reject, flag incoming orders)
- Real-time availability across the active purview
- List view, kanban board, scheduled orders, and recurring orders
- Per-line stage advance with validated transitions
- Full transition timeline (who advanced, when, from which stage)
- Financials read from Ledger per order
- Per-line availability read from Inventory
- Seven return types (return, cancellation, refund, RMA, damage claim, void, comp)
- Multi-order groups with derived status and bulk advance
- Read-only pricing reference sourced from Pulse
- Warehouse: pick lists, packing station, ship orders, batch fulfillment, warehouses, carrier rate comparison
- Kitchen: kitchen display, expo pass, bar queue, covers, floor plan, guest paging, server sections, tabs, private dining, catering, pre-shift notes, waste log, labor board, plating guides
- Front Office: front desk, check-in and check-out, room board, housekeeping, laundry, minibar, guest requests, room service, concierge, upsells, VIP status, pre-authorization, group and owner billing
- Fleet & Staging: asset staging, picking, condition checks, fleet status, scan in and out, will-call, transport, overdue equipment, shortages, sub-rentals, damage processing
- Operations: guide assignment, manifests, departure checklists, capacity monitoring, check-in roster
- Production: venue setup, crew, equipment pull, function sheets, load in and out, run of show, changeover, lighting and sound, rigging, power, gates, zone status, incidents, parking, cleaning, venue logbook
- Field Ops: technician assignment, parts staging, job sheets, dispatch board, on-site checklists, service photos, recurring jobs, on-site time, invoicing handoff, session and clinical surfaces
- Transaction Ops: transaction board, under contract, document staging, showings, closing checklists, contingencies, escrow releases, lockboxes, snag lists, inspections, tenancies, arrears, turnovers
- Show Ops: day sheet, load-in, show run, wrap, rider fulfillment, advance sheets, stage management, travel, tour itinerary, setlists, settlements
- Program Delivery: session prep, participant check-in, equipment setup, session rosters, spot assignments, tee sheet, starter, pace of play, tournaments, gear check, wave starts
- Eight routing conditions (value, weight, destination, tier, channel, tags, type, time)
- Seven routing actions (carrier, service level, warehouse, handling, drop-ship, split, insurance)
- Cost optimizer: cheapest path that meets the delivery SLA
- Routing simulator: test rules against historical orders before activating
- Six pre-built rule templates (cost, speed, regional, value, channel, custom)
- Order value by threshold, range or tier
- Total weight, for carrier and service selection
- Destination to country, state, city, postal code, residential or commercial
- Customer tier, so VIP, wholesale and first-time route differently
- Source channel, so an order routes by where it came from
- Product tags (fragile, oversized, hazmat, perishable)
- Fulfillment type (ship-from-store, warehouse, drop-ship, local delivery)
- Time window (same-day, next-day, scheduled)
- Carrier selection, across every carrier you configure
- Service level (ground, express, overnight, economy) to match the SLA
- Nearest or most cost-effective warehouse assignment
- Special handling flags that carry through packaging and labeling
- Drop-ship straight to vendor fulfillment, skipping your warehouse
- Shipment split by weight, size or warehouse origin
- Automatic insurance on high-value shipments, off the order total
- Pickup board with ready times
- Delivery board with driver assignment and status
- Live tracking on a map (driver position, destination, ETA)
- Delivery zones with boundaries and courier assignment
- Shipments table (carrier, tracking, service level, weight, dimensions, cost)
- Void and re-ship
- Public customer tracking page (no sign-in, no indexing)
- HS code classification (automatic lookup per product)
- Landed cost calculator (product, shipping, duties, taxes, insurance, brokerage)
- Restricted items screening per destination country
- Sanctions list screening
- Customs document generation (commercial invoice, packing list, certificate of origin, customs declaration, bill of lading, airway bill)
- PDF generation with e-signature via Calisto Sign
- Delivered Duty Paid (DDP) support
- Active rental order board with status and priority
- Shortage detection (inventory vs. upcoming reservations)
- Return tracking (expected date, actual return, condition notes)
- Sub-rental tracking (source, cost, return obligation)
- Pre-dispatch and post-return inspections with photo documentation
- Multi-location inventory distribution and transfer requests
- Damage reports with photo evidence, repair status, and insurance claims
- Overdue unit tracking with escalation and fee calculation
- Cycle times by stage, concept type, and period
- SLA compliance with breached and at-risk orders marked
- Channel mix (volume and revenue by source)
- Partner performance (volume, cycle time, SLA, exception rate)
- Executive summary report with CSV export
- Approval queue with approve/reject on the record
- Counter (POS)
- Website (Sites)
- Mobile app (Apps)
- Phone (manual entry)
- API (system-to-system)
- Webhook (external event triggers)
- Marketplace channels via Sync
- Inventory (stock depletion on fulfillment, per-line availability)
- Ledger (revenue posting, order financials)
- Dispatch (delivery task assignment)
- Today (fulfillment status in the daily briefing)
- Assure (quality inspection on completed work)
- Workforce (team scheduling for fulfillment staff)
- University (role-specific fulfillment training)
- Signal (threshold breach alerts)
- Bookings (reservation becomes order)
- Tickets (event sale becomes order)
- Registry (order tied to membership)
- Pulse (read-only pricing reference)
- Payments (charge processing)
- Sync (marketplace channel sync)
- Mail, Inbox (order confirmations and status updates)
- Sites, Navigator, Apps, Station, Kiosks (storefront surfaces)
- Sign (supplier and customs documents)
Questions about Calisto Orderflow
Cada pedido de cada canal, con lo que necesitas al principio. Una cola en lugar de una pestaña por canal es la diferencia entre ejecutar el cumplimiento y monitorearlo.
Sí, el mismo inventario, horario y libros que utiliza el resto del negocio. Un pedido que no se puede cumplir se conoce en la cola en lugar de en el estante.
Un retorno llega en un formulario estructurado que lleva el pedido y la razón, lo que hace que los retornos sean analizables en lugar de una carpeta de correos electrónicos.
Sí, con sus líneas de detalle, cliente y estado. Los pedidos históricos suelen importarse como registros para que el historial del cliente se mantenga intacto.
La sección de precios de esta página lee el catálogo en vivo y es la autoridad definitiva. No hay tarifas por pedido, y Orderflow funciona sin necesidad del resto de Calisto Ops.
Sí, en formatos estándar con desglose de líneas, cumplimiento y devoluciones.
