How do the world's best restaurants make packed Friday nights look so easy?
Calisto Pro eliminates service friction by keeping front-of-house pacing, kitchen timing, and inventory in total sync, so all your guests experience is flawless dining.
One operating system for dining operations
Everything a line cook, a server, a floor manager, and a guest touches, running off one record. A 20-seat bistro and a multi-unit group are held to the same standard.
Reservations, Inventory & Governance
A 7:14 booking that updates the floor plan, a dish that depletes to the gram, memberships and ticketing, and standards enforced at every location.
POS & Menu Engineering
Course pacing, modifier logic, member charge and split checks, with AI pricing and a sold-out that updates six screens in ten seconds.
Guest Screens & Online Ordering
The guest books, orders and tracks pickup from their phone. Your website, kiosk and menu board read the same catalog. You built zero apps.
Kitchen Display & Delivery
A DoorDash order and a walk-in enter the same queue. Every delivery platform on one kitchen screen, against one stock count.
Payments & Accounting
Cardnet in the DR, Redsys in Spain, your processor in your market, settling to one P&L updated daily rather than discovered at month end.
Staff, Training & Compliance
Rotas built against covers, hours flowing into payroll, food handler certifications, and inspection records that existed before the inspector arrived.
Reviews, Loyalty & Marketing
Happy guests review you publicly and unhappy ones tell you privately, with a tier that changes pricing and the campaign that follows it.
One platform for every restaurant operator
The format changes. The login does not.
Mobile POS
Runs on the phone or tablet you already own. No proprietary hardware.
Offline Resilience
Continue taking orders and payments without internet. Automatic sync when connection restores with zero data loss.
Order-Ahead Portal
Customers order ahead through your branded site. Skip the line at the truck window. Pickup notifications via SMS.
Location Broadcast
Update your truck location in Local and Echo. Regulars get notified. Google Business Profile updates automatically.
Your best shift was not luck. It was a procedure.
Every operator has had the night where the kitchen paced itself, the book was full, nothing ran out, and nobody had to ask. That night was a set of decisions. Written down, costed, and scheduled, it repeats. That is the difference between a good restaurant and a mastered one.
Your Best Shift, Written Down
Mastery starts by making that night explicit: the recipe, the prep, the pacing, the greeting, and the count at close.
Every Shift, Without You in the Room
One login runs the till, the kitchen, the book, the schedule, and the numbers. Enter an order once and it lands everywhere it belongs. The standard holds on a Tuesday, with your newest server on section three.
Every Location, Same Standard
Once the shift is a procedure, it copies. Pricing rules, menu standards, and hours set at HQ and enforced at every outlet. The second location opens on the first one's numbers instead of starting over.
Reservations, Inventory, Memberships & Governance
Reservations, recipe costing, memberships, event ticketing, and multi-location governance. All of it at 0 additional cost.
Reservations & Floor Plan
A guest books Saturday dinner at 7:14 PM. Confirmation sends and the floor plan updates. Walk-ins join the waitlist by QR code and get an SMS page when the table is ready. Cover pacing prevents double-seating. No per-cover fees.
Recipe Depletion & Food Cost
Every dish sold walks the recipe to depth four and decrements every ingredient through one depletion engine, to the gram. The food-cost target shows green, amber, or red. Actual counts run against theoretical usage, so waste, over-portioning, and shrinkage separate out instead of hiding in one number. No midnight count.
Costing Sandbox & Supplier Invoices
Scan the supplier invoice, line items and new unit costs post themselves and a price breach raises an alert. The chef prices the seasonal dish in the sandbox before it goes live. Log a spill or a spoiled prep with a reason code and a photo, and the theoretical count and the food-cost line move with it. Tomorrow's forecast reads last Tuesday's sales: need minus stock, and the purchase order drafts itself.
Dining Memberships
Run dining clubs and wine memberships with auto-billing and dunning, tier-gated benefits, and member cancellation terms held in Bookings. A member books a table and the POS shows their pricing at checkout.
Event Ticketing
Sell wine dinners, tasting events, and live music nights from the same catalog, with deposit collection and custom event menus per event. A tasting event sells 200 tickets at zero per-ticket fee.
Multi-Location Governance
A restaurant group opens its next location. That location runs the same recipes, the same pricing, the same hours, and the same operational standards from day one. Not communicated. Enforced.
Kitchen Display & Delivery
A DoorDash order and a walk-in enter the same queue. Eleven delivery platforms, one kitchen screen, one stock count.
Thirteen intake sources. One queue. One stock count.
Thirteen Sources, One Queue
A DoorDash order, a walk-in, a QR table order, a room service request, a catering prep. Every one of them enters the same Orderflow queue, and no station watches a wall of separate tablets.
75 payment gateways. 11 regions. Your choice.
Connect your preferred local payment provider anywhere in the world. Your merchant account. Your rates. Zero platform lock-in.
North America & Global
Europe
Iberia
Latin America
Caribbean & Central America
Africa
MENA
Asia Pacific
Central Asia & Eastern Bloc
Creator Economy
Buy Now Pay Later
Dine-in, delivery, pickup, catering. One P&L.
Daily P&L
Revenue from every channel, the POS, delivery settlements and catering invoices, reconciles into one chart of accounts. Updated daily, not monthly.
Morning Dashboard
Covers served, revenue by channel, labor cost ratio, and food cost variance land on one screen at 7 AM. No CSV export, no accountant delay.
Revenue by Channel
Dine-in, delivery, pickup and catering broken out by source, outlet and date range, so the channel that looks busy and the channel that pays are told apart.
Guest Folio Posting
Restaurant, bar and room service charges post straight to the folio, so the F&B line reconciles with the room rather than after it.
Accounting Sync
Revenue, expenses, and payroll flow into your accounting software continuously, without manual journal entries or a monthly export.
Multi-Currency Settlement
A group operating across borders settles each market through its own processor and reports into one ledger.
Draw the dining room. Then seat it.
Start from a finished room rather than an empty rectangle: fine dining, casual, fast casual, a bar and lounge, a cafe, a private dining room. Generate a run of tables in one dialog with a chosen arrangement and spacing, number them with a per-section prefix so the patio reads Patio 1 through 8, and drag a rectangle to fill an area with as many covers as fit. Covers and seats are counted separately as you draw, and a density check warns when the room is tighter than the floor can work.
The design is stored once, with an assignment for every place it operates.
Pooled areas become bookable zones. Every seat-bearing element becomes an individual bookable seat.
A seat that already carries a holder or an occupant is preserved through the rebuild.
One design, read by every app that needs the same room. The plan a customer picks from is the plan you drew.
Three ways to add your team to Calisto Pro
Three options adapt to every subscriber.
Add anyone to your system for tasks and scheduling
Add any Calisto user to your system to assign tasks or scheduling. This allows the user to be included in tasks and scheduling through Agenda. Because the user only sees the assigned task or shift, this is a great option for shift employees, third-party contractors, and volunteers.
Decide what every employee sees of your system
Admins who see everything
Add additional users as needed for full access to every app, every screen, and every record. Available at no additional cost for subscribers of Calisto Commerce and Calisto Ops.
Your team, your portals, and your admin access are all managed in Purview.
Staff, Training & Compliance
Rotas built against covers, hours flowing into payroll, food handler certifications, and inspection records that existed before the inspector arrived.
Scheduling & Shift Confirmation
Tuesday's shifts post, staff confirm on their phones, and the clock-in runs from the POS terminal. Payroll computes from hours worked, and labor cost forecasts against booked revenue. DR overtime at 44 hours and 1.35x is already built in. US FLSA overtime at 40 hours and 1.5x. California at 8 hours and 1.5x with a 30-minute break after 5 hours. Custom jurisdiction templates for everywhere else.
Tip Pools & Server View
Every server gets their own view: section assignment, shift sales, tip breakdown, and their share of the pool, calculated by rule and visible before they leave. Tip pooling and distribution run off the same hours the schedule created.
Training & Certification
The built-in training system runs food handler certification: a course builder with modules and assessments, final exams, certificates, and public verification pages. Recertification tracking ensures nothing expires unnoticed.
Food Safety Inspections
Walk-in and cooler temperature logs, line checks, and HACCP records run on one scoring engine. A reading out of spec, or equipment scoring below 40, auto-raises a finding and writes a maintenance job to Dispatch.
Compliance Cascade
A food safety inspection finds the walk-in cooler out of range. A corrective action creates, a maintenance job writes to Dispatch, and the equipment status updates. The affected menu items in Catalog flag as at-risk and the POS shows the restriction before the server takes the order, while Today shows the finding and the incident records against the responsible employee. The corrective action enforces verifier separation: the fixer and the verifier cannot be the same person. One temperature reading becomes six records in one pass.
Because the back of house is right, every surface just works
Guest Screens & Online Ordering
The guest books, orders, and tracks pickup from their phone. Your website and your menu board read the same catalog. You built zero apps.
One catalog. Every screen the guest touches.
The guest books, orders, and tracks pickup from their phone. Your website and your menu board read the same menu.
Reviews, Loyalty & Marketing
Happy guests review you publicly and unhappy ones tell you privately.
The review tool that knows the reviewer
Smart Review Routing
Smart routing gates on a configurable happiness threshold. Happy path leads to Google and TripAdvisor. Unhappy path leads to a private survey. A 2-star review auto-files an Ops service ticket with priority High. Six platforms managed from one inbox.
Loyalty That Changes Pricing
Points, tiers, referrals, and tier-gated rewards with quantity limits and expiry dates. The Gold-tier member books a reservation and the booking engine applies member cancellation terms. The host seats the table and the server terminal opens with VIP status already on it. The POS shows member pricing at checkout and the points credit to the same profile when the check closes. The email platform segments by tier.
One Tier Change, Five Systems
A loyalty tier changes in Circle from Silver to Gold. The email segment updates, the ad audience updates, the Gold cancellation policy resolves on the next booking, and the POS shows Gold pricing on the next visit. A service ticket creates a comp offer that posts to the POS record via Slate, without anyone touching a setting.
The review tool that knows the reviewer.
The review arrives with the visit history and the loyalty tier already attached, because all three sit on one guest record.
78% station efficiency. Allergen badges. Live.
Dine-in, takeout, delivery, and online orders in a single view. The instrument panel you run the shift from, on the floor and from the office.
Unified POS Across Every Format
One point-of-sale that moves between full-service table management, quick-service counter flow, food truck mobile terminals, bar tab pre-authorization, and hotel room charges under a single login. Add the second register, the second outlet, or the second country without changing it.
Live Kitchen Performance
Real-time order volume, ticket times, and station throughput across dine-in, takeout, delivery, and online channels. The numbers that tell you mid-service whether tonight is tracking to your best shift or your worst.
Kitchen Display System
Item-to-station routing across grill, cold, fryer, and bar. Allergen badges and plating guides on the prep screen, so the station sees only what it is cooking.
Inventory & Food Cost
See exactly where the margin leaks, waste, over-portioning, or a supplier price hike, and fix it the same week. Purchase orders draft against low-stock alerts.
Delivery Aggregation
11 delivery platforms in one dashboard: UberEats, DoorDash, iFood, Rappi, Glovo, Deliveroo, Just Eat, Bolt Food, Mr D Food, Jumia Food, and PedidosYa. One menu, one reconciliation, throttling rules when the kitchen backs up.
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Delivery Platforms, One Queue
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Payment Gateways, Your Rates
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Per-Cover Fees
57 Apps. Working together.
Every app works on its own. Every app works better together.
Six apps. One service.
One record that the floor, the kitchen, the roster and the books all write to, so a change in any one of them is already true in the others.
Bookings
Reservations → Covers
Reservations, waitlist and table management. A walk-in and an online booking land on the same floor plan, and the allergy noted on the third visit is on the ticket for the fourth.
Inventory
Recipes → Stock
Ingredients deplete as orders fire, so par levels move during service rather than at the Sunday count. Change a recipe and the food cost and the shopping list both recalculate.
Station
Order → Kitchen
The terminal the server touches. Orders fire to the kitchen display, the bill splits or transfers between tables, and the tab survives the shift change that used to lose it.
Workforce
Roster → Floor
Shifts, availability and section assignments. The floor plan knows who is working before the pre-shift meeting, and labour cost is a number during service rather than a surprise on Monday.
Ledger
Revenue → Books
Every transaction posts as a journal entry as it happens. Food cost, labour cost and revenue sit in one view instead of three exports that have to be reconciled by hand.
Today
Service → Dashboard
Covers served, revenue against target, labour percentage and what needs attention, on one screen that is current rather than assembled the following week.
From the first search to the fifth visit, and the usual in between
- 1DiscoverGuests find you through local SEO, delivery platforms, or your branded ordering site. Your listings and your site publish from the same record.
- 2ReserveBook a table online, join the walk-in waitlist, or take an open table on arrival. The quoted wait updates as the floor turns, and the SMS page sends when the table is ready.
- 3OrderDine-in at the table, self-serve kiosk, QR code from their phone, or ahead through your app. Every order routes to the same kitchen queue.
- 4PrepareKDS splits the ticket across grill, cold station, fryer, and bar, and allergen badges flag before prep begins.
- 5PayCard, mobile wallet, split check, room charge, or gift card redemption. Your processor, your rates, through any of 75 gateways.
- 6ReviewAutomated review request via SMS two hours after dining. Replies to Yelp, Google, and TripAdvisor route through one inbox.
- 7EngageLoyalty points accrue automatically. Birthday campaigns, win-back sequences, and personalized offers run through Campaigns without manual work.
- 8ReturnGuest returns with preferences loaded, loyalty tier displayed, allergens flagged, and dietary notes ready.
One system. 75 ways to get paid. Zero lock-in.
Take payment the way your customers already pay, keep every guest record on your own domain, and hold the record of what was served, when, and by whom. When a charge gets disputed or an inspector asks, the answer already exists. None of it changes when you add the next location.
system runs the floor, the kitchen, the book, and the till. One guest record, one menu, one stock count, read by every screen in the building.
"The best night we ever had is now the night we have on a Tuesday."ONE SYSTEM
ways to take payment. Your bank, your rates. M-Pesa, PIX, Cardnet, Stripe. The card reader is not the boss.
GET PAID ANYWHERElock-in. Your recipes, your guest list, your sales history stay yours, on your own domain, exportable any day. The delivery app holds the order. You hold the guest.
YOUR DATAdelivery apps on one screen. Orders drop straight into the kitchen. Nobody re-types a ticket off a buzzing tablet.
ALL DELIVERY, ONE SCREENMark a dish sold out once. It disappears everywhere, the menu, the kiosks, the website, every delivery app, in ten seconds.
SOLD-OUT SYNCCommunication tools built for people
Every tool your business needs to communicate is already built into Calisto Pro.
A phone system for every business
Learn moreEmail on your domain
Learn moreEvery message from every channel in one place
Learn moreSee every interaction with every contact
Learn moreVideo meetings with no download required
Learn moreEvery communication organized by its contact
Learn moreTeam communication with operational context
Learn moreNo setup cost. Pay when you start using.
Take a whole suite or pick a single app.
Calisto Core
Your book, your stock and your guests
With Core, get:
Inventory & food cost Calisto InventoryRecipes, counts, depletion, PAR levels, and food cost
- Every dish sold walks the recipe to depth four and depletes
- Food-cost target shows green, amber, or red
- Actual counts run against theoretical; scanned invoices raise price-breach alerts
- Tomorrow's forecast reads last Tuesday's sales; the PO drafts itself
Reservations Calisto BookingsTable bookings, floor plan, waitlist, and cover pacing
- A 7:14 PM booking confirms, and the floor plan updates
- Walk-ins join the waitlist by QR code, SMS page when ready
- Floor plans per zone: main dining, patio, bar, private room
- Cover pacing prevents double-seating; no per-cover fees
Guest profiles Calisto RegistryPreferences, allergens, visit history, and lifetime spend
- The peanut allergy raises a warning when the ticket opens
- VIP status and who referred them visible at seating
Event ticketing Calisto TicketsWine dinners, tastings, and live music nights3.7% of paid ticket price; unpaid events carry no fee
- Deposit collection and custom event menus per event
- Sold from the same catalog as the menu
Automations Calisto AutomationsRules that fire without a manager watching
- One sold-out sale triggers six updates across three suites
- A failed inspection writes a maintenance job and flags at-risk items
- A regular unseen for 30 days gets their usual and an offer
Business setup Calisto PurviewLocation, tax, currency, and team configurationIncluded with every account
- Location, tax ID, operating hours, address, and currency per business unit
- Unlimited business units, each independently configured
- Data rules decide who reads which guest and sales records
Multi-location standards Calisto BlueprintHQ recipes, pricing, and hours enforced per locationIncluded with every account
- Recipes, pricing, hours, and standards set at HQ, locked
- Pushed down to every location as read-only, not communicated
- The next location opens on the first one's numbers
Staff scheduling Calisto WorkforceRotas built against covers, hours into payrollBasic scheduling included
- Shifts post, staff confirm on their phones, clock-in from the terminal
- Labor cost forecasts against booked revenue
- DR 44-hour, US FLSA 40-hour, and California overtime rules built in
- Tip pools split by rule, visible before staff leave
Calisto Commerce
Menu, POS, payments and delivery
With Commerce, get:
Menu Calisto CatalogMenu engineering with modifiers, courses, and combos
- Menu items, retail, gift cards, tickets, and memberships in one catalog
- Modifier groups enforce required and optional choices with min and max
- A price changed once updates six screens
- Dayparts switch breakfast, lunch, dinner, and happy hour per channel
Menu pricing & analytics Calisto PulseAI pricing, demand forecasting, and item profitability
- Demand forecasting, anomaly detection, and a 60-word daily briefing
- Boston Matrix classes every item star, puzzle, plowhorse, or dog
- Day one uses industry benchmarks; month twelve uses your data
Payments Calisto Payments75 gateways, any currency, settling to one P&L
- 75 gateways including Cardnet, Redsys, M-Pesa, PIX, and Stripe
- Room charge and member charge as native tender types
- Split by cover, by item, or by share into one settlement
- Your bank, your rates; card fees pass through at cost
Plus everything in Core
Calisto Ops
Kitchen, scheduling, inventory and compliance
With Ops, get:
Kitchen display Calisto OrderflowEvery channel's orders on one kitchen screen
- Thirteen intake sources in one queue, including 11 delivery platforms
- Tickets split across grill, cold, fryer, and bar, up to 17 screens
- Course-fire timing, with an expediter that holds the table
- Throttling pauses online orders when lead time passes thirty minutes
Delivery dispatch Calisto DispatchDriver assignment, zones, and maintenance jobs
- One task feed for drivers and back of house
- Failed inspections arrive as jobs with the checklist attached
- Live map with the crew who opted in, and zones your rules reference
Accounting Calisto LedgerDaily settlement, P&L, and channel commission reconciliation
- Dine-in, delivery, pickup, and catering settle to one P&L
- Commission reconciles per channel at that channel's rate
- A fulfilled order posts to revenue, a payroll run to labour cost
- Three operational sub-ledgers underneath, with nothing to re-key
Food handler training Calisto UniversityFood safety certification, exams, and recertification tracking
- Course builder with modules, assessments, final exams, and certificates
- Public verification pages for every certification issued
- Recertification tracking so nothing expires unnoticed
- The learner is the person Workforce already schedules
Food safety & inspections Calisto AssureLine checks, temperature logs, and corrective actionsOps subscription only
- Walk-in and cooler temperature logs, line checks, and HACCP records
- Out of spec raises a finding and writes a maintenance job
- Corrective actions enforce verifier separation: fixer and verifier differ
Guest WiFi Calisto WiFiCaptive portal that turns a password into a contact
- Six sign-in methods on the captive portal
- The address a guest types becomes a contact your other apps read
- Guest traffic on its own VLAN, scoped to the site it serves
Ops dashboard Calisto TodayWhat every location did today, liveIncluded with any Ops app
- Rollup tiles read live from the apps that own the work
- Order volume, open tasks, device alerts, tickets, and who is on shift
- The morning check takes one screen instead of five logins
Plus everything in Core
Available Upgrades
Every App Works Independently. Calisto Pro works better together.
Pre-built configurations to customize: websites, kiosks, displays and apps designed for your industry.
Browse extensionsBuy concierge hours and our team does the data entry, the configuration and the training.
See concierge packagesRequest a proposal from a certified consultant who has implemented Calisto at your scale.
Request a proposalNot sure which plan is right?
Your Calisto Concierge is here to help. No obligations, just answers.
The same kitchen already caters, and already books the private room.
Nothing here is an integration. It is one set of records that more than one part of your business already writes to.
Frequently asked questions
Pricing rules, hours, menu standards and terminology set at HQ hold at every location, enforced rather than communicated. Multi-currency runs natively at the POS and multi-language menus deploy per location. Labor compliance templates cover DR overtime at 44 hours and 1.35x, US FLSA at 40 hours and 1.5x, and California at 8 hours and 1.5x with a 30-minute break after 5 hours.
UberEats, DoorDash, Glovo, PedidosYa, Rappi, Deliveroo, Just Eat, Bolt Food, iFood, and more feed one order queue, alongside dine-in and pickup. Commission tracking reconciles per channel, and delivery aggregation is included in the Commerce plan.
Sync with your PMS for guest lookup, and route orders from pool bar, restaurant, and room service to the correct kitchen. Multiple concepts, bars and lounges run from one dashboard. No middleware: hotel F&B is native, not bolted on.
Dine-in, delivery, pickup, catering prep, and room service all appear on one kitchen screen, in the order they need to be cooked in.
Allergens are tagged on the raw ingredient, not the menu item, so a tag cascades to every dish that uses it, and to the KDS card, the menu badge, the kiosk and the server POS. A guest dietary profile in Bookings raises the warning the moment the ticket opens. The temperature log's audit trail is written before the inspector asks for it.
Scheduling, time tracking, payroll, tip pooling, and food safety training run in one app. Staff confirm shifts on their phones. Clock-in runs from the POS terminal. Payroll computes from hours worked with jurisdiction-specific overtime rules built in. Labor cost journals to the accounting ledger automatically.