Calisto Pro

The Global Standard for Tour & Experience Operations.

Unified by design, Calisto Pro connects guide coordination, guest safety, and itinerary accountability across the entire journey. From a single destination to a global experience portfolio, the operational backbone behind your unforgettable adventures, every day.

Adventure & Expeditions · Multi-Day Journeys · Culinary Experiences · Cultural & Heritage · Eco & Wildlife · Private Tours

Every Segment

One platform for every experience

From sightseeing tours to eco-tourism, food experiences to multi-day adventures, cultural heritage to curated immersions.

Manifest Management

Real-time passenger lists with pickup and drop-off coordination for bus and boat tours.

OTA Channel Manager

Direct sync with Viator, GetYourGuide, Klook, and 9 global OTAs.

QR Check-In

QR-coded digital tickets for rapid on-site check-in — no lines, no paper.

Departure Board

Real-time departure tracking with countdown timers and guide status.

EXPERIENCE ORCHESTRATION

Every booking, every guide, every guest.

Command Center

Departures, guests, guides, and revenue in one view

See today's departures, waiver status, guide assignments, cart recovery, dynamic pricing, and OTA channel performance from a single dashboard.

Operations Dashboard

Today’s departures, revenue, alerts, guide assignments, and low-occupancy slots — all in one command center with AI Daily Pulse briefing.

7 Automated Touchpoints

Confirmation, reminder, waiver nudge, day-of details, thank-you, review request, and rebooking offer — all automated.

Cart Recovery

Recover 1 in 6 lost bookings with 3-step email + SMS drip and one-click resume links.

Dynamic Pricing

6 rule types + 7-factor AI engine adjust rates by demand, weather, day-of-week, and lead time.

Photo Delivery

Upload per-booking media. Deliver via email, SMS, or guest portal. Drive reviews and rebookings.

OTA Distribution

Viator, GetYourGuide, Klook, Airbnb Experiences — real-time sync with reseller hub and commission tracking.

Transform Your Business

From OTA dependence to intelligent tour operations

See how tour operators evolve when every booking, guide, and guest is connected through Calisto Pro.

Before: Disconnected Systems

Bookings on OTAs, guide scheduling on WhatsApp, waivers on paper, and reviews left to chance. 6–8% commission on every booking with no direct alternative.

OTA commissions eat 6–8% of every booking with no recovery
Guest manifests assembled manually before each departure
Paper waivers create bottlenecks at the meeting point
Abandoned bookings disappear — no recovery, no follow-up
Reviews happen only if guests remember to post on their own

During: Connected Platform

One system for bookings, guides, guests, waivers, distribution, and payments. Every tour, every guest, every guide connected with 7 automated touchpoints.

Direct booking at 2% — not 6–8% OTA commission
Digital waivers sent before arrival — no paper at check-in
Abandoned cart recovery brings back 1 in 6 lost bookings
QR scan check-in eliminates lines and clipboards
Cancellation protection keeps revenue even when guests cancel

After: Intelligent Operations

AI optimizes pricing, predicts demand, and automates the entire guest lifecycle from booking to rebooking — so you fill more tours with better margins.

Dynamic pricing with 6 rule types fills slow tours automatically
AI Daily Pulse briefing starts every day with departures, revenue, and alerts
Automated review requests build your reputation on Google and TripAdvisor
Cross-promotions turn single bookings into multi-experience trips
Rebooking offers bring guests back within 30 days

OTA dependency vs. direct bookings

Typical Tour Operator Stack
OTA widget — 6–8% per booking
Google Calendar + spreadsheet
WhatsApp group chat
Personal email + SMS
Paper forms at meeting point
Lost bookings — no recovery
Manual refund processing
Hope guests remember to post
OTA holds funds 30–60 days
Manual email after the tour
Calisto Pro
Native — 2% of revenue, not 6–8%
Real-time across all channels
Auto-assignment by skills & availability
Omnichannel — email, SMS, WhatsApp
Digital waivers via portal before arrival
3-step recovery drip — 1 in 6 recovered
Optional protection — you keep revenue
Automated collection + syndication
40+ gateways — next-day settlement
Bulk delivery via email, SMS, or portal

0+

Payment Gateways

0

Automated Touchpoints

0

Products

0

Star Reviews

Power Five

The five systems that make Calisto Pro irreplaceable

Most tour platforms handle bookings or waivers. AI pricing, automated guest journeys, and OTA channel command from a single dashboard are not on their roadmap. Calisto does all five.

7

automated guest touchpoints — confirmation, waiver nudge, pre-arrival briefing, day-of details, post-tour thank you, review request, and rebooking offer — zero manual effort

"7 touchpoints from booking to rebooking — fully automated, fully personalized, and firing without a single manual trigger."
GUEST JOURNEY
2%

of revenue on direct bookings — not the 6–8% commission OTAs charge per booking. Own your guests, own your margin.

DIRECT BOOKINGS
0

clipboards — digital waivers sent before arrival, QR scan at the meeting point, bulk group check-in, walk-up signing, and waiver status dashboard

PAPERLESS CHECK-IN
1:6

abandoned carts recovered with automated 3-step email and SMS drips with one-click resume links

CART RECOVERY
5+

OTA channels synced — Viator, GetYourGuide, Klook, Airbnb Experiences, Google Things to Do, and more — with priority direct inventory always protected

DISTRIBUTION
Four Core Experience Pillars

Built for every operator in the room.

From the booking manager to the head guide to the finance director — every decision-maker sees their specific pain solved.

Booking & Revenue Engine

For The Booking Manager: Mobile-first checkout, 7-Factor AI Pricing, abandoned cart recovery, and 40+ payment gateways. Fill every slot at the highest possible margin.

Operations & Dispatch Hub

For The Head Guide: Real-time manifests, intelligent guide scheduling, equipment tracking, and departure management. Replace the whiteboard entirely.

Guest Experience Layer

For The Guest Relations Team: Digital waivers, self-service portal, photo and video delivery, and automated review collection. Zero manual touchpoints.

Growth & Distribution

For The Owner: OTA channel command (Viator, GYG, Klook, and 6 more), reseller hub with API keys, direct booking economics (2% vs 6–8%), and unified analytics.

PAYMENT FREEDOM

56 payment gateways. 9 regions. Your choice.

Connect your preferred local payment provider anywhere in the world. Your merchant account. Your rates. Zero platform lock-in.

From discovery to rebooking

  • 1
    Discover
    Guests find your experience on your site, OTAs, or search engines
  • 2
    Book
    Mobile-first checkout with add-ons, promo codes, and 40+ payment gateways
  • 3
    Prepare
    Digital waivers, pre-arrival reminders, and what-to-bring details sent automatically
  • 4
    Check In
    QR scan at the meeting point — no clipboards, no lines, no waiting
  • 5
    Experience
    Guide-led tour with real-time manifests, equipment tracking, and guest support
  • 6
    Capture
    Photos and videos uploaded and delivered to guests via email, SMS, or portal
  • 7
    Review
    Automated review request drives 5-star reviews to Google and TripAdvisor
  • 8
    Rebook
    Personalized rebooking offer with cross-promotions brings guests back in 30 days
Pricing

Every booking tool in one subscription.

From online booking to guide management. No per-seat fees.

Calisto Core
$0/month
+ 2% of revenue
CommitmentNone
UsersUnlimited
Products15 included
Best for: Tour operators and experience providers of any scale.
FAQ

Frequently asked questions

Yes. Calisto syncs inventory in real-time across your website, Viator, GetYourGuide, Klook, Airbnb Experiences, Google Things to Do, and more. One booking on any channel instantly updates availability everywhere to prevent overbooking.

From the moment a guest books to 30 days after their experience, Calisto sends 7 automated touchpoints: booking confirmation with QR ticket, pre-arrival reminder (24h), waiver nudge (48h), day-of details (2h), post-experience thank you (1h), review request (3 days), and rebooking offer (30 days). Each is toggle-able and delivers via email, SMS, or both.

No. The guest portal is fully browser-based and mobile-responsive. Guests can view upcoming experiences, sign waivers, download QR tickets, self-reschedule, and manage bookings without installing anything.

When a guest starts a booking but does not complete it, Calisto captures their progress and follows up with timed recovery emails. A recovery dashboard tracks abandoned carts, recovery rate, and recovered revenue with one-click resume links.

Yes. Guests can purchase optional cancellation protection at checkout for a configurable premium. If they cancel, the protection covers the refund and you keep your revenue. Claims management, payout processing, and revenue reporting are all built in.

Yes. Guides access their schedule, tour details, guest manifests, and payment history through the Navigator vendor portal. They can set availability, view upcoming tours, and communicate with guests — all from their phone.

The POS handles walk-up bookings in seconds, or set up a self-service kiosk with a touch-optimized interface for outdoor use. Guests can browse, book, pay, and check in without waiting in line.

Upload photos and videos per booking after the experience. Deliver them to guests via email, SMS, or the guest portal. Guests who receive their photos are more likely to leave reviews and rebook — making media delivery a powerful revenue tool.