How do world-class dining rooms deliver perfection to every single cover?
Calisto Pro quietly connects guest preference profiles, table timing, cellar inventory, and course pacing, giving your team the subtle superpowers that define elite service.
One operating system for precision hospitality
Everything a sommelier, a maitre d', a station chef, and a VIP touches, running off one record. A single seating and a two-star tasting menu are held to the same standard.
Reservations, Menus & Wine
A booking that carries the deposit and the last three visits, a tasting menu structured as data in four languages, and a cellar counted by the bottle.
Allergens, Kitchen & Food Cost
Fourteen allergens tracked to the ingredient, tickets routed to the station that cooks them with live times, and depletion that closes food cost.
POS, Coursing & Private Dining
Five coursing states, a check that splits any way the table asks, and private events on the same calendar with their own contract and settlement.
Delivery, Retail & Payments
Aggregated delivery in one kitchen queue, gift cards as a proper liability, and your own merchant account with no per-cover fee.
Staff Scheduling & Labor
Rotas built against the covers you actually booked, with hours from the terminal, tips through the pool, and payroll from both.
Reviews, Loyalty & Marketing
Happy guests routed to a public review, loyalty tiers that change priority and pricing, and campaigns segmented on what people actually ordered.
Data Hosting & Residency
Guest records, payment metadata and reservation history hosted in the region you select, and a guest list that is yours when you leave.
One platform for every fine dining room
The format changes. The login does not.
Three ways to add your team to Calisto Pro
Three options adapt to every subscriber.
Add anyone to your system for tasks and scheduling
Add any Calisto user to your system to assign tasks or scheduling. This allows the user to be included in tasks and scheduling through Agenda. Because the user only sees the assigned task or shift, this is a great option for shift employees, third-party contractors, and volunteers.
Decide what every employee sees of your system
Admins who see everything
Add additional users as needed for full access to every app, every screen, and every record. Available at no additional cost for subscribers of Calisto Commerce and Calisto Ops.
Your team, your portals, and your admin access are all managed in Purview.
Allergy flagged. Ticket routed. Ingredient depleted.
Automate guest safety, kitchen prep routing, and live stock depletion in a single workflow.
The Allergy Is on the Booking
A dietary restriction captured at reservation attaches to the cover, prints on the kitchen ticket and follows the guest to the table. It is not a note the host repeated to a server who told the expediter. The chef sees the constraint against the dish before it is fired.
One register. Every format. No proprietary hardware.
Held, Fired, Cooking, Ready, Served
Coursing is a state on the ticket, not a shout across the pass. The captain fires the next course when the table is ready, and the kitchen sees it on the same board the expediter is working from. A table that is running long does not compress the kitchen.
Eight Guests, Four Cards, One Check
Splits by cover, by item or by arbitrary share resolve at the terminal, including the wine that three people shared. Each payment posts to the same check, so the settlement is one transaction with four tenders rather than four transactions to reconcile.
Delivery, Retail & Payments
Unified order queues, real-time sold-out sync across channels, native retail sales, and direct payment settlements.
Every Channel, One Queue. No Wall of Tablets.
Aggregated delivery orders enter the same kitchen board as the dining room, deplete the same inventory and post to the same ledger. The kitchen is not managing four screens and reconciling three commission statements.
Sold Out Everywhere at Once
When the last portion goes, it comes off the delivery menus and the pickup page at the same moment. No refunded order because a platform was still advertising a dish the kitchen ran out of at eight.
Gift Cards as Tender, Not a Favour
Gift cards carry a balance on the guest record, redeem at the terminal as a tender type, and reconcile as a liability rather than as a discount someone applied. Partial redemption leaves a live balance the guest can check.
Retail Sells From the Same Catalog
Merchandise, packaged goods and the cookbook are catalog items with their own stock and their own margin. A retail sale posts to the same P&L line structure as a cover, so the shop is visible as a revenue stream rather than as miscellaneous.
Your Merchant Account. Your Rates. Your Money on Monday.
Payments settle to the account you already bank with rather than through an intermediary balance. Regional gateways are supported as first-class options, so the processor that makes sense in your market is the processor you use.
Card, Cash, Gift Card and Account. One Settlement.
Every tender type reconciles to the same check and posts to the same ledger, including the house account a regular settles monthly. The night closes without a manager exporting anything.
The book staffs the floor.
Four stages from reservation count to payroll, without a photograph of a paper sheet.
Generous spacing, drawn to the inch.
To-scale floor plans made easy: load templates, drag to measure walls, place seating, and monitor room density on the fly.
Recognised at the door and at the register.
Reviews, loyalty, and marketing all read from the same guest record the reservation and the register read.
Your guests. Your data. Your jurisdiction.
Full data ownership with zero regional compliance trade-offs or competitor access.
Data Residency by Configuration
Guest records, payment metadata and reservation history are hosted in the region you select, which is a requirement in some markets and a preference in most. It is a configuration, not a support ticket and not an enterprise add-on.
Full Export, Any Day
Reservations, contacts and purchase history export in full and in a usable shape. A platform that holds the relationship hostage is a platform that has priced its exit into your renewal.
Not Rented From a Competitor
Your guest data sits on infrastructure you are not renting from a competitor. The guest list is yours, including when you leave.
Price the menu from what it actually costs.
Every dish carries its recipe, its yield and its supplier invoice.
78% station efficiency. Allergen badges. Live.
The numbers a manager used to carry between the pass and the office.
Unified POS Across Every Format
One point-of-sale that moves between full-service table management, a private dining room billed to its event, and hotel room charges under a single login. No re-keying, no proprietary hardware.
Live Kitchen Performance
Real-time order volume, ticket times, and station throughput across dine-in, takeout, delivery, and online channels.
Kitchen Display System
Item-to-station routing across grill, cold, fryer, and bar. Auto-fire course timing, allergen badges, plating guides on the prep screen.
Inventory & Food Cost
Food cost tracked on every sale, separating waste, over-portioning and a supplier price hike. Waste logs with photos, supplier invoices read automatically, and purchase orders with low-stock alerts.
Delivery Aggregation
11 delivery platforms in one dashboard: UberEats, DoorDash, iFood, Rappi, Glovo, Deliveroo, Just Eat, Bolt Food, Mr D Food, Jumia Food, and PedidosYa. One menu, one reconciliation, throttling rules when the kitchen backs up.
From the ticket spike to a daily number.
Before: The Spike, the Book, and the Group Chat
Handwritten tickets on a spike. Reservations in a book. The schedule in a WhatsApp group. Food cost counted at month-end. Every number lives in someone's head, and the guest is the one who finds out when it is off.
During: One System Runs the Floor
One login runs the till, the kitchen, the book, the schedule, and the numbers. Enter an order once and it shows up everywhere it needs to, no re-typing, no reconciling by hand.
After: You Run It From the Numbers
You price from the recipe. You staff to the covers you actually expect. You catch the walk-in cooler before you lose the product.
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Delivery Platforms
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Allergens Tracked
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Payment Gateways
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Per-Cover Fees
The room remembers. The record answers.
Add the second room, the hotel outlet or the retail line later and none of it is replaced.
system runs the book, the pass, the cellar, and the till. One guest record, one menu, one bottle count, read by every screen in the room.
"Third time this year, and they still had the note about the shellfish."ONE SYSTEM
timestamped records behind a disputed check: the allergy captured at the booking, the deposit policy applied when the table cancelled, and the private-event bill that reads the same figures the proposal quoted. The claim gets an answer rather than an apology.
THE RECORD ANSWERSlock-in. Your recipes, your guest list, your sales history stay yours, on your own domain, exportable any day. The diner who booked through a platform is on your list too, not only on theirs.
YOUR DATAways to take payment across thirty countries. Your bank, your rates. M-Pesa, PIX, Cardnet, Stripe. The card reader is not the boss.
GET PAID ANYWHEREMark a dish sold out once. It disappears everywhere, the menu, the kiosks, the website, every delivery app, in ten seconds.
SOLD-OUT SYNCFirst search to fifth visit.
- 1DiscoverGuests find you through local SEO, delivery platforms, or your branded ordering site. Your listings and your own site read the same menu record.
- 2ReserveBook a table online, join the walk-in waitlist, or take an open table on arrival. The quoted wait updates as the floor turns, and the SMS page sends the moment the table is ready.
- 3OrderDine-in at the table, self-serve kiosk, QR code from their phone, or ahead through your app. Every order routes to the same kitchen queue.
- 4PrepareEvery item is cooked by the station that owns it, and course-fire timing keeps the table synchronized, so the course leaves the pass together.
- 5PayCard, mobile wallet, split check, room charge, or gift card redemption. Your processor, your rates, through any of 75 gateways.
- 6ReviewAn automated review request goes out by SMS two hours after the guest leaves. Replies to Yelp, Google, and TripAdvisor are written from one inbox.
- 7EngageLoyalty points accrue automatically. Birthday campaigns, win-back sequences, and personalized offers run through Campaigns without manual work.
- 8ReturnGuest returns with preferences loaded, loyalty tier displayed, allergens flagged, and dietary notes ready.
56 Apps. Working together.
Every app works on its own. Every app works better together.
Six apps. One standard.
Consistency is not a training problem when the guest record, the recipe and the roster are the same record the kitchen and the floor are reading.
Bookings
The reservation carries the allergy, the seating preference and the last three visits, so the greeting is informed before the guest reaches the podium.
Inventory
Recipe costing that closes the same night rather than at month end. A supplier invoice moves the plate cost, and the margin on the tasting menu is current, not historical.
Station
Coursing and pacing for a tasting menu, private dining billed to the event rather than the table, and a check that splits without the captain rebuilding it.
Workforce
Sections, stations and certifications on the same roster. Who is on the pass and who is on the floor is settled before doors, and labour lands in the same books as the covers.
Ledger
Covers, wine sales and labour post as they happen, so the P&L for a service is available the next morning rather than three weeks later.
Reputation
The review lands against the visit that produced it, with the server, the table and the menu that night attached, so a pattern is traceable to a shift instead of a mood.
Communication tools built for people
Every tool your business needs to communicate is already built into Calisto Pro.
A phone system for every business
Learn moreEmail on your domain
Learn moreEvery message from every channel in one place
Learn moreSee every interaction with every contact
Learn moreVideo meetings with no download required
Learn moreEvery communication organized by its contact
Learn moreTeam communication with operational context
Learn moreNo setup cost. Pay when you start using.
Established Fine Dining Room
Included with every plan
Whichever rate you pick below, all of this comes with it.
Bins, vintages, bottle-level tracking, and recipe depletion
Deposits, seating preferences, and the last three visits
Allergies, preferences, wines finished, and anniversaries
Tier changes and release windows that fire themselves
Legal identity, tax, currency, and data residency
One standard across the room, the outlet, and the group
Rotas from booked covers, tips through the pool
Core + Commerce
Every revenue stream a dining room runs, priced from what it costs
With Commerce, get:
Tasting menu Calisto CatalogCourses, pairings, supplements, and four languages
- The tasting menu is structured data, not a laid-out PDF
- Courses carry their own order, pairing, and cost
- Guest translations generate from the record the kitchen reads
- A dish changed on Tuesday is right everywhere on Tuesday
Menu pricing Calisto PulseDish margin that moves when the market moves
- Every dish carries its recipe, its yield, and its supplier invoice
- The supplement, the pairing, and the substitution price themselves
Delivery channels Calisto SyncEleven delivery platforms on one menu feed
- Aggregated delivery enters the same board as the dining room
- The same inventory depletes and the same ledger posts
- Sold out comes off delivery menus and pickup at the same moment
PaymentsYour merchant account, split checks, house accounts
- Seventy-five gateways settling to the account you already bank with
- Card, cash, gift card, and house account reconcile to one check
- Gift cards carry a balance and redeem as a tender type
- Eight guests, four cards, one check with four tenders
StationBuild workspaces for your team, and run the printers, card readers and cash drawers they use.
Open to every account, charged as you use them:
Start here. Businesses like yours grow into Contracts & signatures, Cellar & food cost, Reservations.
Private dining proposals Calisto ProposalsSpend minimum, agreed menu, beverage package, deposit schedule
- Deposit schedule and final settlement read the figures the proposal quoted
- Private dining sits on the same covers forecast as the main room
- One charge per proposal sent, with its signature included
Contracts & signatures Calisto SignAgreed, signed and filed
- Sent from the record it belongs to, and filed back against it once it is signed
- Signed on any device; the person signing never needs an account
- Charged per envelope, so a draft nobody has sent costs nothing
Plus everything included above
Core + Commerce + Ops
The cellar, the kitchen and the standard, held together
With Ops, get:
Kitchen display Calisto OrderflowGrill, cold, garde manger, and pass with live times
- Each station sees only what it cooks, with allergen badges
- Average time by course, station, and hour is live during service
- The expediter holds the table until every plate is up
Delivery dispatch Calisto DispatchDriver assignment, zones, and maintenance jobs
- One task feed for drivers and back of house
- Failed inspections arrive as jobs with the checklist attached
- Live map of the crew who opted in, plus your own zones
Accounting Calisto LedgerEvery tender reconciled to one check, one ledger
- The house account a regular settles monthly posts like any other
- The night closes without a manager exporting anything
Allergen & food safety Calisto AssureFourteen allergens to the ingredient, with inspection recordsOps subscription only
- A substituted supplier that introduced sesame reflags every dish
- A failed item raises a finding, the finding raises a corrective action
- Somebody other than the fixer verifies before it closes
Guest WiFi Calisto WiFiGuest network on the hardware you already own
- Six sign-in methods, each turning a connection into a contact
- Networks scoped per site, each with its own SSID and sign-in page
- Access points sit in the same device list as your other hardware
Service dashboard Calisto TodayCovers, ticket times, and station throughput during serviceIncluded with any Ops app
- Tiles read live from the apps that own the work
- A report directory, a team scorecard, and a notice queue
Plus everything in Core + Commerce
Pre-built configurations to customize: websites, kiosks, displays and apps designed for your industry.
Browse templatesBuy concierge hours and our team does the data entry, the configuration and the training.
See concierge packagesRequest a proposal from a certified consultant who has implemented Calisto at your scale.
Request a proposalThe dining room also caters and hosts private events.
Nothing here is an integration. It is one set of records that more than one part of your business already writes to.
Frequently asked questions
Pricing rules, hours, menu standards and terminology set at HQ hold in every room, enforced rather than communicated. Multi-currency runs natively at the register. Labor compliance templates cover DR overtime at 44 hours and 1.35x, US FLSA at 40 hours and 1.5x, and California at 8 hours and 1.5x with a 30-minute break after 5 hours.
UberEats, DoorDash, Glovo, PedidosYa, Rappi, Deliveroo, Just Eat, Bolt Food, iFood and more feed one order queue, alongside dine-in and pickup. Commission tracking reconciles per channel, and delivery aggregation is included in the Commerce plan.
Sync with your PMS for guest lookup, and route orders from the pool bar, the dining room and room service to the correct kitchen. Multiple outlets, bars and lounges run from one dashboard. No middleware: hotel F&B is native, not bolted on.
Dine-in, delivery, pickup and room service all appear on one kitchen screen, in the order they need to be cooked in.
Allergens are tagged on the raw ingredient, not the menu item, so a tag cascades to every dish that uses it, and to the KDS card, the menu badge, the kiosk and the server POS. A dietary profile stored on the booking raises the warning the moment the ticket opens.
Scheduling, time tracking, payroll, tip pooling and food safety training all run in one app, and labor cost journals to the accounting ledger automatically.