From WhatsApp inquiry to dispatched tech — one record.
Whether the day starts with 14 WhatsApp messages in Santo Domingo or a no-show technician alert in Phoenix, everything connects here. Scheduling, dispatch, quoting, invoicing, payments, parts tracking, and review requests. One system. One database.
The WhatsApp, the no-show, and the price change — one screen
It is 6:30 a.m. A no-show technician triggers a reassignment. A same-day appointment request arrives through the booking widget. A parts shortage flags on van inventory.
An estimate needs rebidding because the supplier changed copper pricing overnight. A recurring pest contract auto-renewed at last year's rate. A Google review mentions a technician arriving 90 minutes late.
Six events. Each one resolved from the same screen. The scheduling subscription, the accounting file the bookkeeper updates on Saturdays, the review-request texts the office manager sends manually. All replaced by one connected system.
Three countries. Three currencies. One dispatch board.
A plumber in Santo Domingo checks van stock before a re-piping job. An HVAC company in Phoenix dispatches the nearest tech by GPS. A cleaning crew in Bogota follows a locked room-by-room checklist pushed from headquarters. Different trades. Different countries. Different currencies. The scheduling, dispatch, quoting, invoicing, and compliance tools work identically. The database underneath is the same.
GPS Proximity Dispatch
Match the right technician to the job based on certifications, parts on truck, and GPS proximity. Assign with one click.
Visual Flat-Rate Pricebooks
Handheld sales tools with Good/Better/Best options and images that increase average ticket size by 20-40%.
Truck Inventory Management
Real-time tracking of van stock and parts. Reorder alerts, depot stock levels, and truck-to-truck transfer in one view.
On-Site Mobile Payments
Instant invoicing and card processing in the field. Collect payment, tips, and signatures before leaving the property.
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How Your Business Evolves
Three systems. One operating rhythm.
Dispatch keeps the trucks moving. Recurring plans keep the revenue predictable. Reviews and upsells keep the pipeline full.
Run the trucks
An emergency call comes in. The dispatch board shows every tech's GPS position. One tap assigns the closest available tech with the right skills and the right parts on his van. The tech's phone buzzes with the address, service history, and access instructions. The customer gets a text with a live GPS tracker. Automatic clock-in records when the tech crosses the job site boundary. The live job status board refreshes every 15 seconds.
Run the recurring plans
A monthly lawn care plan creates jobs on the calendar at each renewal period. The card on file charges automatically. The recurring revenue dashboard tracks growth, churn, and forecast. Customers view, pause, resume, or upgrade plans from their self-service portal. No phone call to the office. No manual billing entry.
Run the reviews and upsell pipeline
A job completes. The customer satisfaction score determines what happens next. Score 4-5: a Google Reviews link sends automatically. Score 1-3: a private feedback form routes to the owner. No public complaint. Equipment age and warranty expiry alerts flag replacement opportunities before the customer calls. A campaign brief turns that data into targeted email outreach.
GPS-stamped arrival. Photo-verified work.
The morning's chaos hit one screen. Now each job dispatches with GPS proof and a record that follows the customer.
Three subscriptions or one platform?
The quote became the invoice. Nobody retyped it.
Scheduling in one app, invoicing in another, payments in a third. None of them share data. Or: one system where the quote becomes the invoice becomes the payment.
Five systems that define the elite field service operation
Ops: Dispatch, Tracking & Payroll
GPS dispatch, workforce management, job costing, payroll, automations, and quality verification. Every job proved with GPS, photos, parts, and hours.
Commerce: Quoting, Invoicing & Payments
Quote to invoice to payment. CRM, proposals, payments, e-signatures, and the service pricing catalog share a single transaction record. Nobody typed it twice.
Core: Scheduling & Parts Tracking
Appointment booking, van inventory, multi-crew governance, and maintenance plan management. Free for life. The plumber's first system costs nothing.
Nexus: Customer Portal & Website
A branded customer portal and professional website. Job history, warranty tracking, online booking, and service catalog — live in minutes, not months.
Interact: WhatsApp & Phone
Nine channels feed one conversation queue. Every message filed on the contact record automatically. The owner's personal phone stops being the business line.
Engage: Reviews & Follow-Up
Automated review routing, maintenance reminders, seasonal campaigns, and loyalty rewards. Revenue from the customer you already served.
Work: Job Checklists & Photos
Timestamped photos. Signed checklists. GPS-verified arrival. Every job has a record that holds up in a dispute, a warranty claim, or a regulatory audit.
One action. Every system updates.
No re-entry between apps. One event ripples across the whole platform, automatically.
A homeowner messages on WhatsApp asking about a leak repair.
The message creates a lead. The lead becomes a proposal. The accepted proposal becomes a dispatched job.
One inquiry became a paid, reviewed, recurring-revenue relationship without a single re-entry.
A tech completes an AC installation.
Parts deplete from van stock in Inventory. Revenue and cost-of-goods record in Ledger. Hours log against the job in Workforce. True job profitability calculates.
Revenue minus labor minus materials, without a single spreadsheet.
Tech arrives at a job.
GPS-verified arrival records in Dispatch. Before-and-after photos attach in Depot. The customer portal shows completed job with photos and warranty terms.
The owner never built a customer portal. The customer never called to ask about warranty status.
A franchise owner updates the deep-cleaning rate.
Standard pricing propagates to every proposal, every website quote, and every POS terminal simultaneously. Locked checklists deploy to all crews.
A price change in one place updates everywhere.
50 Products. One Unified Platform.
Built for the field
GPS dispatch, five AI tools, chemical compliance, milestone invoicing, and unlimited users. Everything competitors charge extra for.
GPS Dispatch Engine
Assign the nearest available tech with one click. Route optimization reorders the day's jobs for minimum drive time. 15-second live refresh on the Kanban board.
Five AI Tools Included
Copilot, Business Insights, Call Auto-Booking, Chat Widget, and Campaign Generator, all free on every plan.
Milestone Invoicing
Progress billing with visual tracker. 50/50, 30/40/30, or custom milestones. One-click "Invoice Next Milestone" action.
Chemical Compliance
EPA tracking, weather logging, pool chemistry, and compliance reports built in for lawn, pest, and pool pros.
Automation Engine
12 field-service triggers and 6 actions. Automate reviews, reminders, warranty alerts, and tech assignments.
Unlimited Users
Every tech, dispatcher, and admin included. No per-user fees, ever. Scale from solo to 200+ without cost spikes.
The five systems that make Calisto Pro irreplaceable
Most field service tools handle one workflow: scheduling, invoicing, or enterprise reporting. GPS auto-dispatch, equipment intelligence, tiered proposals, and AI come as separate add-ons or separate subscriptions. Calisto does all five at flat pricing.
per-user fees. Unlimited technicians, dispatchers, and office admins on every plan. Scale from a solo operator to a 200-person franchise without your bill changing.
"Competitors charge $49 to $249/mo per user. Calisto Pro is flat: every tech on every plan, from day one."FLAT PRICING
proximity auto-dispatch assigns jobs to the nearest available tech. Geofence auto-clocking starts and stops the clock at the job site boundary.
SMART DISPATCHtier Good/Better/Best proposals with toggle add-ons. One-click approval generates the job, assigns the tech, and sets the deposit invoice.
TIERED PROPOSALSAI tools included at no extra cost: Copilot, Business Insights, Call Auto-Booking, Chat Widget, and Campaign Generator.
AI SUITEfield-service automation triggers, from "Chemical Application Recorded" to "Warranty Expiring." Chain to 6 actions and eliminate manual admin.
AUTOMATION ENGINEDispatching by lunch. From any country.
- 1Import CustomersBring your customer list, job history, and equipment records from any platform with the CRM migration wizard.
- 2Set Up Price BookBuild your flat-rate catalog with materials, labor, tiers, and margin calculations. Pull into any estimate or invoice.
- 3Configure SchedulingSet tech availability, buffer times, service areas, and booking rules. Enable GPS proximity dispatch and route optimization.
- 4Connect PaymentsLink Stripe, Square, or any of 75+ payment gateways. Enable on-site card processing, ACH, and tip collection.
- 5Deploy Customer PortalLaunch your branded self-service portal. Customers book online, approve estimates, and pay invoices without a phone call.
- 6Enable AI ToolsActivate AI Copilot, Call Auto-Booking, Chat Widget, Business Insights, and Campaign Generator. All included free.
- 7Build AutomationsCreate triggers for review requests, late-payment reminders, warranty alerts, and service plan renewals. Set it and forget it.
- 8Launch MarketingSend your first email campaign, schedule postcard mailers, and activate service plan upsells. Grow on autopilot.
Dispatching by lunch. From any country.
Five suites connected. One inquiry became a full relationship. Now — what does it cost?
Core is free. Scheduling, parts tracking, maintenance memberships, and governance at $0. Commerce is 2% of revenue processed. Ops is 1% additive. A 5-tech operation doing $15,000 a month pays approximately $500-700 for the complete stack.
In Santo Domingo and Lagos, nothing like this exists at any price. The "competitor" is WhatsApp, cash, and a notebook.
In Madrid, mid-market scheduling and dispatch tools handle one piece of the workflow but don't connect to quoting, invoicing, payments, or inventory. Multiple subscriptions required, none sharing data.
In Phoenix, enterprise tools deliver the full pipeline but cost $85,000-130,000 in the first year for a 15-tech operation.
Revenue-share pricing means the cost scales with what you earn. Add technicians without adding per-seat fees.
Proposals, contracts, and payments. One platform.
From lead to invoice. No per-job fees.
Frequently asked questions
No. Every plan includes unlimited users: technicians, dispatchers, and office staff. You will never pay more as your team grows.
Yes. Built-in chemical tracking logs product name, manufacturer, EPA number, application rate, weather conditions, target pest or weed, and re-entry intervals. Pool service pros get before/after chemistry readings. Compliance reports generate in seconds.
Yes. Create milestone templates (50/50, 30/40/30, Deposit+Balance, or custom) with a visual progress bar. One-click "Invoice Next Milestone" advances billing automatically.
When a new job comes in, Calisto identifies the nearest available technician with the right skills and suggests assignment. Route optimization reorders the day's jobs for minimum drive time. The live Kanban board refreshes every 15 seconds.
Yes. Embed a booking widget on your website where customers select a service, describe the issue, choose a time slot, and pay a deposit. The Chat Widget can also qualify leads and book jobs from your website traffic 24/7.
Yes. Native two-way sync with QuickBooks Online, QuickBooks Desktop, Xero, Alegra (Latin America), and ContaAzul (Brazil). Invoices, payments, and customer records sync automatically with no double entry.
Yes. Create service plans with monthly, quarterly, or annual billing. Track MRR on a dedicated dashboard. Auto-renew with card on file, auto-schedule recurring jobs, and let customers manage plans from their portal.
Yes. Technicians access everything from their phone: job details, checklists, photo capture with markup, GPS navigation, time tracking with geofence clock-in, payment collection, and customer signatures. All offline-capable.
Yes. The Sync product includes migration wizards for ServiceTitan, Jobber, and Housecall Pro. Customer records, job history, equipment data, and pricing all transfer in a guided process.
After every completed job, Calisto sends a review request via SMS or email. Smart suppression skips customers who gave a low satisfaction rating. Links point to Google Business Profile, Yelp, NextDoor, or Angi based on your preference.