How do the world's best operators make consistency look so easy?
Calisto Pro eliminates friction by keeping your front desk, housekeeping, dining, and maintenance in total sync, so all your guests experience is flawless hospitality.
One operating system for full-service hospitality
Calisto Pro is the software that runs a hotel: your whole property in one place, shared with every department, backed up, and open from anywhere.
Front Desk & Arrivals
Every arrival's registration, deposit, room and key, collected before they reach the desk.
Every Revenue Stream
Events, meetings, coworking, day passes, the gift shop, parking, catering and the restaurant, sold in one system.
Rates & Channels
A rate approved at 9am, live on 200 channels and your own booking page by 9:01.
Housekeeping & Maintenance
Checkout triggers the clean, and the clean flags the repair.
Outlets, Screens & the Night Audit
Every outlet posts to one folio, every screen shows what is on sale, and the night audit closes on exceptions.
Groups & Events
A won deal creates the room block, the rate and the billing terms.
Guest App & Keys
The app is the key, and the WiFi is the check-in.
Guest Communication
The thread shows the booking, the folio and the door log, whatever the channel.
Staff & Scheduling
The schedule is built against tomorrow's arrivals.
Reviews & Loyalty
Checkout triggers the review, the points and the win-back.
Every Property
One standard, written once and held at every property.
Calisto Stays + Kiosks
Every arrival is ready before they reach the desk.
Calisto Stays collects each guest's registration, deposit, room and door key in the days before they arrive, and the lobby kiosk in Calisto Kiosks checks them in when the desk is busy.
Pre-arrival form · her answers
Lobby kiosk
Welcome, Mr. OseiRoom 318 · key readyOffline · still checking inCalisto Stays + Events + Dine
Every revenue stream. One system.
Meeting rooms and banquets in Calisto Events, restaurant and catering in Calisto Dine, day desks in Calisto Coworking and the gift shop in Calisto Shop sell beside your rooms, on one calendar and one guest.
Casa Marina · the property
Sold tonight
Calisto Sync + Pulse
Approved at 9am. Live on 200 channels by 9:01.
Calisto Pulse suggests tomorrow's rate from demand, the market and your history. You approve it, and Calisto Sync sends it to every connected channel and your own booking page at once.
Calisto Dispatch + Assure
Checkout triggers the clean. The clean flags the repair.
Calisto Dispatch turns every checkout into a clean on the housekeeper's phone. A failed inspection in Calisto Assure becomes a work order with its photo, and the room is released the moment it passes.
Maribel's route · reordered
Supervisor inspection · room 305
Calisto Stays + Display + Ledger
Every charge on one folio. The ninety-minute audit, gone.
Calisto Dine, Spa and Golf post every charge to the guest's folio as it is rung, Calisto Display shows what is on sale on every screen, and Calisto Ledger closes the day on exceptions.
Pool bar screen
Today's specialsFrozen margaritaFish tacosCeviche sold out · off the screenWhat changes when every department reads the same guest.
Reservations, housekeeping, the kitchen, the spa, golf and the events team work from one stay, one room and one folio.
standard, held everywhere. Reservations, housekeeping, maintenance, the spa, golf, the restaurant, keys and reviews read the same guest, so there is one version of what happened.
ONE STANDARDtimestamped records behind every disputed night: the inspection photo, the door log and the folio line. The guest who wants the night refunded gets an answer rather than an apology.
THE RECORD ANSWERSdata lock-in. Your guest list is kept in the country you choose and exports in full on any plan. The OTA holds a copy of the booking. It does not hold the guest.
YOUR DATApayment gateways across 30+ countries. Your merchant account, your currencies, your terms.
GET PAID ANYWHEREoperator DNA. The 3am ice machine alarm, the spa no-show rebooked, the group block released on time, the folio that balances across four outlets. Designed by someone who has run these departments.
OPERATOR DNA0+
channel connections
0
payment gateways
0
intake paths
0
businesses, one system
Calisto Deals + Proposals
The won deal built the block.
Calisto Deals carries a wedding or conference from the first inquiry to the signed contract. Calisto Proposals prices it from the same rates your channels sell, and the won deal creates the room block.
Proposal · priced from the rate calendar
Won · made by the deal
Calisto Navigator + Access
The app is the key. The WiFi is the check-in.
Calisto Navigator gives every guest their stay in one link, with no app to download. Calisto Access puts the room key in their phone's wallet for the dates of the stay, and nothing longer.
The desk
Everyone fills in the same card at the desk.
Connected for your stay, no password.
Your key has stopped opening the door. See you next time.
No line at the desk, start to finishThe stay
Calisto Interact
The guest texts. The agent sees six stays.
Calisto Threads brings every guest message, WhatsApp, text, email or web chat, onto the guest's stay, and Calisto Dial shows who is calling before you answer. A request becomes a work order in one tap.
Threads · today
Could we check out at 2pm?
Approved · housekeeping's route moves 412Can you book the airport transfer again?
Matched to her stay last MarchAna Ruiz · booked direct · Gold
Yesterday's WhatsApp is on screenThe AC isn't cooling in 401.
Work order WO-218 · maintenance · thread attached$40 refunded for the night, under your limit.
What time is checkout?
Answered at 2:00 · nobody at the desk was wokenThe stay
Ana Ruiz · Room 412GoldSix previous staysTuesday · Spa · $95.00Checkout moved to 2pmAirport transfer · Jun 16Calisto Workforce + Equipo
The schedule knows tomorrow has 38 arrivals.
Calisto Workforce builds each department's schedule from tomorrow's arrivals and runs payroll from the hours worked, with overtime flagged as it accrues. In Calisto Equipo, the team talks the day through.
Hotel Mar Azul · Hub
412 checks out at 2pm. Wedding guests from 3.
Then 412 goes first after 2. Carmen takes floor 3.
401's AC is fixed. I'll check 405 before arrivals.
412 late checkout 2pm · 401 AC fixed · two cots for 318
On the shift, not with the person leaving itCalisto Campaigns + Reputation
The trigger is the checkout, not a calendar.
When a guest checks out, Calisto Reputation asks for the review and Calisto Campaigns sends the thank-you and the offer to come back, built from their stay. A lapsed guest gets a reason to return.
At checkout
Reviews
The next stay
Same hotel. Same staff. A different standard.
Calisto Stays + Assure
One standard, held at every property.
Calisto Stays runs every property from one login, with one reservation system and chain-wide rates that each property can adjust. Calisto Assure inspects every property against your brand standards.
The head housekeeper retires with everything except her method.
Deluxe King checklist · used at all 3 propertiesTwenty-four apps. One guest.
Every department knows the guest. Every app reads and writes the same stay, room and folio.
Stays
The front desk, the tape chart, rates, folios and the night audit, on every reservation.
Kiosks
The lobby kiosk checks guests in and issues their keys, and keeps going when the network drops.
Events
Meeting rooms, banquets and galas, with function sheets, the seat designer and tickets.
Dine
Every outlet's menu and floor plan, catering and private dining, charged to the room as it is rung.
Coworking
Day desks and meeting rooms on the same invoice as the night and the coffee.
Shop
The gift shop's sundries and local goods, charged to the room.
Navigator
The guest's stay in one link: check-in, the key, ordering, day passes and checkout.
Sync
200+ OTA, GDS and metasearch channels and your own booking page on one connection.
Pulse
Tomorrow's rate suggested from demand, the market and your history, inside your floor and ceiling.
Dispatch
Every checkout a clean on the housekeeper's phone, every failed item a work order.
Assure
Inspections against the room's reference photos and your brand standards, verified by someone else.
Spa
Treatments, therapists and rooms on one schedule, every treatment on the guest's folio.
Golf
Tee times, carts and the pro shop, on the guest's folio.
Display
Every screen in the building and the TV in every guest room, on one system.
Ledger
The five-phase night audit, the city ledger and a journal entry the moment each charge happens.
Deals
Weddings, conferences and corporate accounts on one pipeline, from inquiry to contract.
Proposals
Group proposals priced from the rate calendar your channels sell.
Access
The room key in the guest's phone wallet, live for the stay's dates.
WiFi
A sign-in page that greets a returning guest by name and checks the booking.
Interact
WhatsApp, text, email, web chat and calls on the guest's stay.
Workforce
Each department's schedule built against tomorrow's arrivals, and payroll from it.
Equipo
A Hub for the property and each department, where the team talks the day through.
Campaigns
The checkout is the trigger: thank-you, rebooking offer, points and the win-back.
Reputation
Reviews from six platforms in one place, and a three-star review that starts the recovery.
Calisto Pro for Hotels & Resorts
- Today: arrivals still to come, guests in house, departures, rooms not ready, walk-ins, no-shows, open folios and what is still owed
- Day at a Glance, a card per department
- The Check-In Hub up to 30 days ahead: registration, deposit, room, door key and online check-in
- The police registration each country requires, filed to SES.HOSPEDAJES, Alloggiati Web or SIBA, and who is still missing one
- The tape chart, every room by night from two weeks to a year: drag a stay to move it, click a free night to book
- Walk-ins, and day-use rooms by the hour
- Reservations as a list, a map or a ledger, each opening the stay's page with its folio, messages and record
- Thirteen intake paths into one queue
- Room moves, upgrades, split stays and a payment schedule
- Group blocks and allotments with pickup, cutoff and release; rooming lists and master bills; a booking link per group
- Rate plans and seasons on one grid by room type and night, a row per channel; packages and meal plans; corporate, group and member rates; night rules; length-of-stay prices; gap nights
- Resort and per-guest fees and each region's tourist tax on every quote and folio
- Your own booking page with your deposit and cancellation rules, and your hotel on the Calisto Stays guest site
- Folios split by payer, charge type or date, bill to company, payment links, card holds and monthly accounts
- The Night Audit: exceptions, rooms sold, occupancy, room revenue, ADR, charges by department and payments by tender in each currency
- Guest profiles with preferences, every stay, VIP and do-not-rebook, duplicates merged
- The room board: start cleaning, mark clean, mark inspected, report a problem, on a phone even with no signal
- Linen and amenities against par, and damage charged against the folio
- Guest requests from the desk, a kiosk, the room TV, the portal or a message; late checkouts approved or declined
- Kids club: rooms, ratios, check-in and collection
- Every floor and event room drawn once on the floor designer, its zones in step with door access
- Owners' rooms: owner blocks, statements, trust, payouts and the owner's portal
- Reports: occupancy, ADR, RevPAR, departments, profit and loss on the USALI layout, channel performance, housekeeping labor, revenue by outlet into one total RevPAR
- Screen sets per job: front desk, housekeeper, night audit, owner
- Your future reservations brought across from your current system
- Recipe costing to the ingredient: a dish sold depletes everything behind it
- Minibar, linen and amenities draw down as housekeeping uses them
- Three order sources, one live stock count
- Tomorrow's prep from covers booked, occupancy and meal plans
- Purchase orders against par, received against the order, with the variance flagged
- Food cost per dish, outlet and period from what was actually used
- Room preference, dietary needs and every previous stay on one guest profile
- The complaint resolved last March, still on the record
- Every department reads the same guest
- Legal name, tax ID, hours, address and currency per property
- Every outlet, kiosk, portal and screen the property has
- One catalog for rooms, food and drink, spa, events, golf, parking and retail
- A "Romantic Weekend" package composed once and sold everywhere, and listings checked before they publish
- Who reads which guest's details
- Room-type checklists, brand inspections and rate rules published once
- They arrive locked at every property
- Version history with a snapshot on every edit
- Seven-factor pricing on demand, the market and your history
- An event announced reprices that weekend
- A new property gets suggestions from comparable hotels
- A floor and a ceiling on every night
- Reviewed by you, or on autopilot
- 200+ OTA, GDS and metasearch channels on one connection
- A switch per room type and channel
- Availability sent within a minute of every booking
- Parity alerts before a guest sees two prices
- Channel performance: stays, revenue, commission and net
- Errors shown with how to fix them
- An overbooking allowance per room type
- Charge a channel's virtual card, and the taxes it collected
- 73 gateways across 30+ countries, on your own merchant account
- Pre-authorization, stored cards and secure processing on the deposit and the final bill
- Charges settle in the guest's currency and report in yours, with multi-currency invoicing
- Local payment methods at booking
- The no-show fee charged against the guarantee
- One pipeline for groups, weddings and corporate accounts, from inquiry to contract
- A won deal creates the room block, rooming list and master folio
- Release dates carried on the block
- Priced from the same rate calendar the channels sell
- Opened and accepted, tracked
- The room block arrives at the agreed rate
- Group contracts, vendor agreements and guest waivers signed on any device
- Filed against the deal, the guest and the booking
- A room turns Dirty the moment checkout posts
- Routes built against today's departures and arrivals, and stayover cleans on their own schedule
- A checklist per room type, worked on a phone
- A failed inspection item becomes a work order with its photo
- The nearest qualified technician with the lightest load; overdue jobs reassign
- Preventive maintenance on the days the rooms are empty
- Lobbies, corridors and the pool on a schedule
- The restaurant, pool bar, cafe, gift shop and room service on one kitchen queue
- The kitchen display, the expediter and the bar queue
- Delivery platform orders in the same queue
- The five-phase night audit: posting, reconciliation, exceptions, audit trail, date roll
- Only what disagrees, surfaced
- City ledger with receivables aging
- A balanced journal entry the moment each charge happens
- Owner statements with trust per property or room
- Your current books brought across once
- The room key in the guest's phone wallet, for the stay's dates
- A code that activates with the booking and stops at checkout
- Six smart-lock brands, on the locks you already have
- Entry by floor, zone and time window: staff master keys, housekeeping zones, vendor access that ends with the job
- Every door event logged
- A sign-in page that greets a returning guest by name
- A booking code checked against a real reservation
- The email captured onto the guest's profile
- Requests, complaints and damage claims with the folio, the booking and the door log beside them
- Service targets measured against your hours
- A satisfaction survey on every case
- A finished clean checked against the room's reference photos
- Brand-standard inspections with scoring
- A failed item raises a finding, and the finding raises a fix
- Someone other than the person who did the work verifies it
- Asset records, and compliance entries that close with the work order
- Recurring pool care and readings
- Each department's schedule built against tomorrow's arrivals
- Clock-in, and overtime flagged as it accrues
- Payroll from the timesheet the schedule made
- Labor cost and hours per occupied room
- Onboarding and certifications against the compliance calendar
- Confirmation, pre-arrival upsell and check-in instructions in the guest's language
- The door code sent on confirmation
- The 3am ice machine alarm reaches someone who can act
- Group block release and spa no-show rebook by rule
- Review requests, win-backs and birthdays
- One morning screen: occupancy, revenue by department, last night's audit, open jobs and guest requests still open
- RevPAR, ADR and occupancy over time
- The guest's stay in one link, with no download
- Mobile check-in with the ID checked on the phone
- Room service, the spa, amenities and day passes from one screen
- Express checkout against the itemized folio
- The pre-arrival form
- Owners read their statements and book their own nights in their own portal
- Threads: WhatsApp, text, email, web chat and channel messages on the guest's stay
- Dial: who is calling, how they booked and their last message, before anyone answers
- Questions at 2am answered without waking the desk
- Pre-arrival and in-stay messages in the guest's language from your own number and mailbox
- A refund under your limit, from the thread
- Live virtual site tours for planners who cannot visit
- A Hub for the property and each department, where the team talks the day through
- The front desk's and each outlet's screens, set up per job
- Terminals, card readers and printers for every outlet
- Lobby restaurant, pool bar, room service, spa cafe, clubhouse, private dining and rooftop, each with its own menu, hours and floor plan
- Charge to the room as the order is rung
- Covers against the plan
- Banquet event orders on the outlets' calendar
- Each treatment booked with its therapist and a room that can do it, held together, and a couples suite taking two at once
- Couples, groups and spa days on one booking, each guest with their own treatment and therapist, placed back to back
- Enhancements priced on their own line and added to the treatment's time
- The guests in house with no spa appointment, on the spa's morning, so the desk can offer them one
- Every treatment charged to the guest's room, on their folio, whether the hotel runs on Calisto or on its own system
- The intake form and the waiver answered on the guest's phone before they arrive, in their own language
- A deposit or a card held at booking, and a no-show rebooked from the waitlist or charged what your policy sets
- The floor at the spa desk: who is in which room and for how long, the walk-in line and the waitlist
- Day passes for visitors, opening the pool and the thermal floor for the hours sold, with a daily limit
- Memberships for local members, passes that count down and gift cards worth one treatment
- Retail on the same folio, from one stock with the backbar
- Therapists at their levels, with commission on treatments and retail
- Opening checks and wet-area readings from any phone, and each room reset against its photo
- Guests due back recalled when their treatment comes round, and reviews asked after the visit
- Booked from the marketplaces and map searches guests use, treatment by treatment
- Tee times, the pro shop, lessons, carts and memberships
- On the guest's folio
- Classes and coached sessions
- Gym passes
- The gift shop: branded merchandise, sundries and local goods
- Charge to the room
- Revenue by outlet
- Weddings, conferences, banquets and outdoor functions
- Function sheets
- The seat designer
- Ticketing
- Day desks and meeting rooms sold to guests, members and walk-ins from one calendar
- One invoice for the night, the desk and the coffee
- The lobby kiosk: check-in, the room key, a restaurant reservation and payment
- Five modes on one device
- Keeps working when the network drops
- Every TV and screen in the hotel on one system, the TV in every guest room included
- The pool bar screen shows today's specials from the menu being sold
- The welcome board lists today's events
- Meeting room signs read the calendar
- Room-number and wayfinding signs change with the property, not with a print run
- Sensors and thresholds open their own work orders
- Critical alerts go straight to the engineer on call
- Your direct booking website, at the rate every channel shows
- A Book Now button for any other site
- The checkout is the trigger: thank-you, rebooking offer, points
- A lapsed guest becomes a segment with an offer from their stay
- A message to every guest in house, arriving or leaving
- Reviews from six platforms in one place
- A three-star review starts the recovery
- Each property's Google Business Profile
- The post-stay survey scores the room and the housekeeper who cleaned it
- A guest's referral link, the booking it brought and the points it earned
- Audiences built from loyalty tiers and how often guests book
- Spend that turns down when the hotel fills
- "Lapsed Gold members" without an export
- The pre-arrival form whose answers write to the booking: housekeeping sees the pillow, the kitchen the diet, the concierge the transfer
- A welcome letter that reads the live booking, so an upgrade changes the room number in it
- A function sheet that updates when the deal does
- Photos from room checks under the room, the inspection and the work order
- ID captured at check-in on the guest and the booking
- Every file found from the record it belongs to
- Training modules, assessments and certificates per person and property
- Your look on every guest touchpoint and channel listing
One platform for every hotel operator
The format changes. The login does not.
Guests check in from Navigator, and the key comes with it.
Seven-factor rates with the market watched; no revenue manager required.
WhatsApp, text and email from before arrival to after checkout.
Your own booking engine, with no channel commission.
No setup cost. Pay when you start using.
Team size across your organization
Mid-Scale to Full-Service Property
Your Foundation
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on. Core-Only Pricing sells it on its own, for a business that prefers not to pay a percentage.
Tape chart, arrivals, room assignment, and stay lifecycle
Recipes, minibar, linen, and amenity stock
Preferences, tier, previous stays, and complaint history
Legal identity, tax, currency, and outlets per property
Core + Ops
Checkout triggers the clean, and the night audit closes itself
With Ops, get:
Housekeeping & maintenance Calisto DispatchRoute-optimized cleans and the repairs they flag
- Room status flips to dirty the moment checkout posts
- Routes build against today's departures and arrivals, not a floor list
- Each Bookable Unit carries its own checklist, worked on a phone
- A failed inspection item becomes a work order with the checklist attached
Kitchen & room service Calisto OrderflowEvery outlet's orders on one kitchen queue
- Restaurant, pool bar, cafe, gift shop, and room service, one queue
- Each outlet runs its own terminal and menu configuration
- The kitchen display shows the order and the expediter paces the pass
Night audit & accounting Calisto LedgerFive-phase audit closing on exceptions, not every line
- Five phases: charge posting, reconciliation, exceptions, audit trail, date roll
- Auto-reconciliation surfaces only what disagrees
- City ledger with AR aging on every corporate account
- Every financial event writes a balanced journal entry when it happens
FacilitiesWiFi · Access
Guest WiFi Calisto WiFiSign-in that turns a connection into a guest record
- Six sign-in methods; a booking code checks against a real reservation
- Guest traffic on its own VLAN, scoped to the site it serves
- Access points sit in the same device list as your other hardware
Digital keys Calisto AccessCodes that activate on confirmation and die at checkout
- Six smart-lock vendors with no hardware replacement
- Digital key to Apple Wallet, valid strictly for the stay dates
- Every door event logged against the booking that justified it
Guest service desk Calisto DeskRequests, complaints, and claims with the folio attached
- Bookings, orders, membership, and access record in one sidebar
- SLA targets measured against your business hours
- Damage claims as tickets with their own fields and a CSAT survey
Inspections & compliance Calisto AssureRoom inspections, findings, and verified corrective actionsOps subscription only
- One checklist store and one scoring engine behind every check
- A failed item raises a finding, and the finding raises a fix
- Somebody other than the person who did the work verifies it
- Preventive schedules over a register of spaces, equipment, and vehicles
Staff scheduling Calisto WorkforceRotas built against tomorrow's occupancy
- The rota is built against tomorrow's arrivals, not last week
- Hours from the terminal flow into payroll
- Certifications and availability sit on the same roster
AutomationsConfirmation, upsell, and release chains that fire themselves
- Confirmation, pre-arrival upsell, and check-in instructions send in the guest language
- The 3am ice machine alarm reaches someone who can act
- Group block release and spa no-show rebook run by rule
Today's operations view Calisto TodayEvery department's day on one screenIncluded with any Ops app
- Five tiles read live from Orderflow, Dispatch, Signal, Desk, and Workforce
- Nothing cached, nothing copied, nothing to reconcile
- A report directory, a team scorecard, and a notice queue
SignalKnow the moment a device goes down, a reading leaves its band or a tracker leaves its zone, and act on it from your phone.
UniversityTrain your people: build courses, assign them with a due date, see who is behind and who is certified, and take your own training on your phone.
VelocityDecide on work and spend before it posts: sign off hours and expenses, review what gets billed, set rates, invoice from time, and see budgets and capacity.
StationBuild workspaces for your team, and run the printers, card readers and cash drawers they use.
Plus everything included above
Core + Commerce
Rooms, restaurants, spa and events, all posting to one folio
With Commerce, get:
Revenue managementPulse · Sync
Revenue management Calisto PulseSeven-factor dynamic pricing across every channel
- Seven-factor pricing on demand, competition, and history
- A festival announcement reprices that week automatically
- Floor and ceiling guardrails on every night
Channel manager Calisto Sync200+ OTA, GDS, and metasearch channels on one feed
- 200+ OTA channels, GDS (Amadeus, Sabre), and metasearch on one dashboard
- Approved at 9am, live on 200 channels by 9:01
- OTA bookings normalize into the local pipeline with channel attribution
- The direct channel is never the stale one
Outlet salesPayments · Station
Payments & folio Calisto Payments75 gateways, folio splitting, and multi-currency settlement
- Seventy-five gateways across 30+ countries on your merchant account
- Folios split by payer, charge type, or date range
- Pre-authorization, tokenized card storage, and PCI-compliant processing
- Charges settle in the guest currency and report in yours
StationBuild workspaces for your team, and run the printers, card readers and cash drawers they use.
Group sales Calisto DealsRFP to contract on one pipeline
- One pipeline from inquiry through qualification, proposal, and close
- A won deal creates the room block, rooming list, and master folio
- Room allocations and release dates carry on the block
BookingsEvery booking across your apps in one place: today’s arrivals, availability, walk-in lines and bills, and every rental out and back.
Open to every account, charged as you use them:
Start here. Businesses like yours grow into Contracts, PMS & reservations, Food and beverage inventory.
Group proposals Calisto ProposalsPriced from the same rate calendar the OTAs read
- The contract and the PMS cannot say two different numbers
- Proposals built from live catalog prices and tracked to acceptance
- One charge per proposal sent, with its signature included
Contracts Calisto SignSigned group contracts filed against the deal
- The client signs electronically from the proposal
- The signed document files against the deal, contact, and booking
- Envelopes signed on any device, filed to the record they belong to
- Charged per envelope, so a draft nobody has sent costs nothing
Plus everything included above
Core + Commerce + Ops
Checkout triggers the clean, and the night audit closes itself
With Ops, get:
Housekeeping & maintenance Calisto DispatchRoute-optimized cleans and the repairs they flag
- Room status flips to dirty the moment checkout posts
- Routes build against today's departures and arrivals, not a floor list
- Each Bookable Unit carries its own checklist, worked on a phone
- A failed inspection item becomes a work order with the checklist attached
Kitchen & room service Calisto OrderflowEvery outlet's orders on one kitchen queue
- Restaurant, pool bar, cafe, gift shop, and room service, one queue
- Each outlet runs its own terminal and menu configuration
- The kitchen display shows the order and the expediter paces the pass
Night audit & accounting Calisto LedgerFive-phase audit closing on exceptions, not every line
- Five phases: charge posting, reconciliation, exceptions, audit trail, date roll
- Auto-reconciliation surfaces only what disagrees
- City ledger with AR aging on every corporate account
- Every financial event writes a balanced journal entry when it happens
FacilitiesWiFi · Access
Guest WiFi Calisto WiFiSign-in that turns a connection into a guest record
- Six sign-in methods; a booking code checks against a real reservation
- Guest traffic on its own VLAN, scoped to the site it serves
- Access points sit in the same device list as your other hardware
Digital keys Calisto AccessCodes that activate on confirmation and die at checkout
- Six smart-lock vendors with no hardware replacement
- Digital key to Apple Wallet, valid strictly for the stay dates
- Every door event logged against the booking that justified it
Guest service desk Calisto DeskRequests, complaints, and claims with the folio attached
- Bookings, orders, membership, and access record in one sidebar
- SLA targets measured against your business hours
- Damage claims as tickets with their own fields and a CSAT survey
Inspections & compliance Calisto AssureRoom inspections, findings, and verified corrective actionsOps subscription only
- One checklist store and one scoring engine behind every check
- A failed item raises a finding, and the finding raises a fix
- Somebody other than the person who did the work verifies it
- Preventive schedules over a register of spaces, equipment, and vehicles
Staff scheduling Calisto WorkforceRotas built against tomorrow's occupancy
- The rota is built against tomorrow's arrivals, not last week
- Hours from the terminal flow into payroll
- Certifications and availability sit on the same roster
AutomationsConfirmation, upsell, and release chains that fire themselves
- Confirmation, pre-arrival upsell, and check-in instructions send in the guest language
- The 3am ice machine alarm reaches someone who can act
- Group block release and spa no-show rebook run by rule
Today's operations view Calisto TodayEvery department's day on one screenIncluded with any Ops app
- Five tiles read live from Orderflow, Dispatch, Signal, Desk, and Workforce
- Nothing cached, nothing copied, nothing to reconcile
- A report directory, a team scorecard, and a notice queue
SignalKnow the moment a device goes down, a reading leaves its band or a tracker leaves its zone, and act on it from your phone.
UniversityTrain your people: build courses, assign them with a due date, see who is behind and who is certified, and take your own training on your phone.
VelocityDecide on work and spend before it posts: sign off hours and expenses, review what gets billed, set rates, invoice from time, and see budgets and capacity.
Plus everything in Core + Commerce
No contracts, no trials. Use the apps and pay when you’re ready.
