Email, text and WhatsApp the people who agreed to hear from you.
Build each email from your own photos and products, and every person gets the version meant for them, at the hour they usually open. Each campaign then shows who opened, who clicked and what it earned.
Noval LBV 201827,50 €
Alvarinho 202316,90 €
Three nights under the jacarandas
Until 31 March, book two nights and the third is on us. Breakfast on the terrace included.
04d11h32m08sBook your staySpargel is back on the menu
From Thursday until the end of June, white asparagus from Beelitz, three ways.
Spargel menuThree courses
Brown butterNew potatoes, hamReserve a table
One night with the wines of Vouvray
On Thursday 20 November, chef Étienne Roy pairs a five-course tasting menu with five Aubuis vintages, from 2009 to 2022.
Reserve your seat
Unwind after iftar
Hammam ritualAED 450.00Book
Gold facialAED 620.00Book
Couples massageAED 980.00Book
Winter colour week
Balayage, gloss and root colour with Jiwoo and Seoyeon, 20% off when booked by Sunday.
02d07h48m15sBook your seatNew in for spring on South Congress
Felt hats, pearl snaps and dresses to wear with your boots, in the shop and online.
Ranch Felt Hat$189.00Shop
Prairie Sundress$128.00Shop
Red Rodeo Dress$164.00Shop
The Harbour Lights, live in March
Tickets go on general sale at 10am Friday. Members can buy from 9am, two per person.
01d18h04m51sGet ticketsStay a week for the momiji
Ten minutes on foot to Kiyomizu-dera, with a kitchen, a washer and a quiet garden.
Garden studioSleeps two
Machiya suiteSleeps fourSee the datesThree nights under the jacarandas
Until 31 March, book two nights and the third is on us. Breakfast on the terrace included.
04d11h32m08sBook your staySpargel is back on the menu
From Thursday until the end of June, white asparagus from Beelitz, three ways.
Spargel menuThree coursesBrown butterNew potatoes, hamReserve a tableOne night with the wines of Vouvray
On Thursday 20 November, chef Étienne Roy pairs a five-course tasting menu with five Aubuis vintages, from 2009 to 2022.
Reserve your seatUnwind after iftar
Hammam ritualAED 450.00BookGold facialAED 620.00BookCouples massageAED 980.00BookWinter colour week
Balayage, gloss and root colour with Jiwoo and Seoyeon, 20% off when booked by Sunday.
02d07h48m15sBook your seatNew in for spring on South Congress
Felt hats, pearl snaps and dresses to wear with your boots, in the shop and online.
Ranch Felt Hat$189.00ShopPrairie Sundress$128.00ShopRed Rodeo Dress$164.00ShopThe Harbour Lights, live in March
Tickets go on general sale at 10am Friday. Members can buy from 9am, two per person.
01d18h04m51sGet ticketsStay a week for the momiji
Ten minutes on foot to Kiyomizu-dera, with a kitchen, a washer and a quiet garden.
Garden studioSleeps twoMachiya suiteSleeps fourSee the datesThree nights under the jacarandas
Until 31 March, book two nights and the third is on us. Breakfast on the terrace included.
04d11h32m08sBook your staySpargel is back on the menu
From Thursday until the end of June, white asparagus from Beelitz, three ways.
Spargel menuThree coursesBrown butterNew potatoes, hamReserve a tableOne night with the wines of Vouvray
On Thursday 20 November, chef Étienne Roy pairs a five-course tasting menu with five Aubuis vintages, from 2009 to 2022.
Reserve your seatUnwind after iftar
Hammam ritualAED 450.00BookGold facialAED 620.00BookCouples massageAED 980.00BookWinter colour week
Balayage, gloss and root colour with Jiwoo and Seoyeon, 20% off when booked by Sunday.
02d07h48m15sBook your seatNew in for spring on South Congress
Felt hats, pearl snaps and dresses to wear with your boots, in the shop and online.
Ranch Felt Hat$189.00ShopPrairie Sundress$128.00ShopRed Rodeo Dress$164.00ShopThe Harbour Lights, live in March
Tickets go on general sale at 10am Friday. Members can buy from 9am, two per person.
01d18h04m51sGet ticketsStay a week for the momiji
Ten minutes on foot to Kiyomizu-dera, with a kitchen, a washer and a quiet garden.
Garden studioSleeps twoMachiya suiteSleeps fourSee the datesThree nights under the jacarandas
Until 31 March, book two nights and the third is on us. Breakfast on the terrace included.
04d11h32m08sBook your staySpargel is back on the menu
From Thursday until the end of June, white asparagus from Beelitz, three ways.
Spargel menuThree coursesBrown butterNew potatoes, hamReserve a tableOne night with the wines of Vouvray
On Thursday 20 November, chef Étienne Roy pairs a five-course tasting menu with five Aubuis vintages, from 2009 to 2022.
Reserve your seatUnwind after iftar
Hammam ritualAED 450.00BookGold facialAED 620.00BookCouples massageAED 980.00BookWinter colour week
Balayage, gloss and root colour with Jiwoo and Seoyeon, 20% off when booked by Sunday.
02d07h48m15sBook your seatNew in for spring on South Congress
Felt hats, pearl snaps and dresses to wear with your boots, in the shop and online.
Ranch Felt Hat$189.00ShopPrairie Sundress$128.00ShopRed Rodeo Dress$164.00ShopThe Harbour Lights, live in March
Tickets go on general sale at 10am Friday. Members can buy from 9am, two per person.
01d18h04m51sGet ticketsStay a week for the momiji
Ten minutes on foot to Kiyomizu-dera, with a kitchen, a washer and a quiet garden.
Garden studioSleeps twoMachiya suiteSleeps fourSee the dates| Variant | Subject | Sent | Opens | Clicks |
|---|---|---|---|---|
| A | Come and work with us for a day | 268 | 91 | 22 |
| B | A free day pass, coffee included | 267 | 110 | 31 |
Hello Ana, our autumn tasting is on Saturday 15 November, 5pm: six Douro reds and two tawnies. Reply YES to save your seat.17:02What It SaidApproved templateautumn_tasting_inviteLanguageen_GBFilled in withAna · Saturday 15 November, 5pm| Variant | Subject | Sent | Opens | Clicks |
|---|---|---|---|---|
| A | Come and work with us for a day | 268 | 91 | 22 |
| B | A free day pass, coffee included | 267 | 110 | 31 |
Hello Ana, our autumn tasting is on Saturday 15 November, 5pm: six Douro reds and two tawnies. Reply YES to save your seat.17:02What It SaidApproved templateautumn_tasting_inviteLanguageen_GBFilled in withAna · Saturday 15 November, 5pm| Variant | Subject | Sent | Opens | Clicks |
|---|---|---|---|---|
| A | Come and work with us for a day | 268 | 91 | 22 |
| B | A free day pass, coffee included | 267 | 110 | 31 |
Hello Ana, our autumn tasting is on Saturday 15 November, 5pm: six Douro reds and two tawnies. Reply YES to save your seat.17:02What It SaidApproved templateautumn_tasting_inviteLanguageen_GBFilled in withAna · Saturday 15 November, 5pm| Variant | Subject | Sent | Opens | Clicks |
|---|---|---|---|---|
| A | Come and work with us for a day | 268 | 91 | 22 |
| B | A free day pass, coffee included | 267 | 110 | 31 |
Hello Ana, our autumn tasting is on Saturday 15 November, 5pm: six Douro reds and two tawnies. Reply YES to save your seat.17:02What It SaidApproved templateautumn_tasting_inviteLanguageen_GBFilled in withAna · Saturday 15 November, 5pmThree nights under the jacarandas
Until 31 March, book two nights and the third is on us. Breakfast on the terrace included.
04d11h32m08sBook your staySpargel is back on the menu
From Thursday until the end of June, white asparagus from Beelitz, three ways.
Spargel menuThree coursesBrown butterNew potatoes, hamReserve a tableOne night with the wines of Vouvray
On Thursday 20 November, chef Étienne Roy pairs a five-course tasting menu with five Aubuis vintages, from 2009 to 2022.
Reserve your seatUnwind after iftar
Hammam ritualAED 450.00BookGold facialAED 620.00BookCouples massageAED 980.00BookWinter colour week
Balayage, gloss and root colour with Jiwoo and Seoyeon, 20% off when booked by Sunday.
02d07h48m15sBook your seatNew in for spring on South Congress
Felt hats, pearl snaps and dresses to wear with your boots, in the shop and online.
Ranch Felt Hat$189.00ShopPrairie Sundress$128.00ShopRed Rodeo Dress$164.00ShopThe Harbour Lights, live in March
Tickets go on general sale at 10am Friday. Members can buy from 9am, two per person.
01d18h04m51sGet ticketsStay a week for the momiji
Ten minutes on foot to Kiyomizu-dera, with a kitchen, a washer and a quiet garden.
Garden studioSleeps twoMachiya suiteSleeps fourSee the dates| Variant | Subject | Sent | Opens | Clicks |
|---|---|---|---|---|
| A | Come and work with us for a day | 268 | 91 | 22 |
| B | A free day pass, coffee included | 267 | 110 | 31 |
Hello Ana, our autumn tasting is on Saturday 15 November, 5pm: six Douro reds and two tawnies. Reply YES to save your seat.17:02What It SaidApproved templateautumn_tasting_inviteLanguageen_GBFilled in withAna · Saturday 15 November, 5pmFrom who you reach to what each campaign earned
Every campaign is one send on one channel, to people who agreed to that channel, with its results on its own page.
Audience
Lists and consent.
The Message
Email, text, WhatsApp.
Sending
Now, later or at the best hour.
Announcements
Guests, team, clients.
Automation
Sequences and rules.
Results
Opens, clicks, tests.
Revenue
Credited to the click.
On a Phone
Approve and check.
Know who agreed to hear from you, and on which channel
Every subscriber is one of your contacts, with consent kept per channel: email, texts, and WhatsApp, which asks for its own. Add people by hand or import a spreadsheet, and consent is asked each time. A campaign goes to a list, or to everyone who agreed.
Audience
Everyone your campaigns can reach, and whether a send would reach them today.
| Status | Email Marketing | Text Messages | Open Rate | ||
|---|---|---|---|---|---|
| valeria.ortiz@gmail.com | Subscribed | Opted in | Opted in | Opted in | 64.0% |
| d.harrington@outlook.com | Subscribed | Opted in | Opted out | Opted out | 48.0% |
| mariana.villalobos@icloud.com | Waiting for confirmation | Waiting for confirmation | Opted out | Opted out | 52.0% |
| lucia.fernandez@hotmail.com | Subscribed | Opted in | Opted in | Opted in | 71.0% |
| tomas.ibarra@yahoo.com.mx | Subscribed | Opted out | Opted in | Opted out | 33.0% |
| claire.dubois@orange.fr | Unsubscribed | Opted out | Opted out | Opted out | 21.0% |
| r.mendoza@condesa-arq.mx | Subscribed | Opted in | Opted out | Opted in | 58.0% |
| sofia.navarro@gmail.com | Suppressed | Opted in | Opted out | Opted out | 44.0% |
Smart Lists
Static, or kept current by rules: opened, clicked, bought, booked, engagement, tags and consent, the same lists Calisto Segments shows.
Lists
Who your campaigns go to: people you add, or everyone who matches what you choose
| Name | Type | Members | Updated | Actions |
|---|---|---|---|---|
| Opened the autumn menu emailOpened a campaign in the last 30 days | Dynamic | 1.284 | 10.11.2026 | |
| Clicked to book, never bookedClicked a campaign link, no booking in 60 days | Dynamic | 312 | 10.11.2026 | |
| Sunday brunch regularsMade three or more Sunday bookings this year | Dynamic | 486 | 09.11.2026 | |
| Gift voucher buyersMade a purchase of a gift voucher since January | Dynamic | 203 | 09.11.2026 | |
| Most engagedCampaign open rate above 60% | Dynamic | 742 | 10.11.2026 | |
| Vegan tasting fansTag is vegan and agreed to marketing | Dynamic | 529 | 08.11.2026 | |
| Wine pairing evening, ThursdayFrom the sign-up sheet at the bar | Static | 38 | 07.11.2026 | |
| Private dining enquiriesAdded by hand from the events inbox | Static | 64 | 04.11.2026 |
Double Opt-In
On by default in the EEA, the UK and Switzerland: nothing is sent until the person confirms by email.
Marketing Preferences
Defaults applied across your email, SMS, and WhatsApp campaigns: sender identity, send pacing, tracking, consent, and alerts.
Hello Aoife,
You asked to receive news and offers from Harbour Hall Live by email. Please confirm that this is your address. Nothing is sent to you until you do.
Yes, subscribe meIf you did not ask for this, ignore this email. You will not be subscribed. This link works for 7 days.
Suppression List
Bounces, complaints and addresses you block, with a file import of another tool’s blocklist.
Settings
Channels, sender identity, deliverability, and compliance for your campaigns.
| Channel | Reason | Source | Added | |
|---|---|---|---|---|
| contato@estudiopinheiros.com.br | Bounce | auto-clean | 09/11/2026 | |
| rafael.moura@uol.com.br | Complaint | provider | 08/11/2026 | |
| financeiro@grupoaurora.com.br | Manual | manual | 07/11/2026 | |
| juliana.campos@terra.com.br | Unsubscribe | import | 05/11/2026 | |
| beatriz.lins@bol.com.br | Bounce | provider | 04/11/2026 | |
| thiago.amaral@gmail.com | Manual | import | 01/11/2026 | |
| compras@cafecaixote.com.br | Bounce | auto-clean | 29/10/2026 |
A Subscriber’s Page
Their consent per channel, lists, tags and every campaign they were sent.
Emma Lindqvist Subscribed
emma.lindqvist@gmail.com · +46 70 418 2265Your campaigns reach them on the channels switched on below.
Consent
Email marketingAgreed 2026/04/12Text messages (SMS)Unsubscribed 2026/11/07WhatsAppIts own agreement: Meta requires one for WhatsApp.Details
Added from BookingSaveCampaigns Sent to Them
Address Check
Each address is checked when added or imported and before each send: typos, domains that take no mail, throwaway inboxes.
Import Subscribers
Bring people in from a spreadsheet or contact cards. A spreadsheet’s first line names the columns.
- Row 14: Not imported: “priya.nair@gmial.com” cannot receive email. Did you mean priya.nair@gmail.com?
- Row 37: Not imported: “events4u@mailinator.com” is a throwaway address that stops working after a short time.
- Row 88: Not imported: the domain of “hello@tanjongpagarflorals.sg” does not receive email.
- Row 121: Not imported: “weiling.tan@yaho.com.sg” cannot receive email. Did you mean weiling.tan@yahoo.com.sg?
- Row 206: Not imported: the domain of “bookings@rafflesgardenhall.sg” says it takes no email.
- Row 344: Not imported: “quote.request@10minutemail.net” is a throwaway address that stops working after a short time.
Lists
Who your campaigns go to: people you add, or everyone who matches what you choose
| Name | Type | Members | Updated | Actions |
|---|---|---|---|---|
| Opened the autumn menu emailOpened a campaign in the last 30 days | Dynamic | 1.284 | 10.11.2026 | |
| Clicked to book, never bookedClicked a campaign link, no booking in 60 days | Dynamic | 312 | 10.11.2026 | |
| Sunday brunch regularsMade three or more Sunday bookings this year | Dynamic | 486 | 09.11.2026 | |
| Gift voucher buyersMade a purchase of a gift voucher since January | Dynamic | 203 | 09.11.2026 | |
| Most engagedCampaign open rate above 60% | Dynamic | 742 | 10.11.2026 | |
| Vegan tasting fansTag is vegan and agreed to marketing | Dynamic | 529 | 08.11.2026 | |
| Wine pairing evening, ThursdayFrom the sign-up sheet at the bar | Static | 38 | 07.11.2026 | |
| Private dining enquiriesAdded by hand from the events inbox | Static | 64 | 04.11.2026 |
Write the email, the text or the WhatsApp message
An email is built from blocks, from a template or a blank page: your products, a countdown, and blocks only some people see. Preview it as any subscriber. Generate drafts the copy in your brand voice and checks it against your style guide. A text ends with its opt-out line.
Email campaigns: marketing to your subscribers, and service messages to ticket holders.
| Campaign | Status | Type | Sent | Open Rate | Click Rate | Sent / Due |
|---|---|---|---|---|---|---|
| Black Friday: 3 months for 2 | Sent | Marketing | 3 412 | 48,1% | 6,2% | 26 Oct 2026 |
| December timetable | Scheduled | Marketing | 13 Nov 2026 | |||
| Kettlebell club, new Saturday slot | Sent | Marketing | 2 988 | 45,2% | 5,1% | 01 Nov 2026 |
| Coach Thandi’s mobility series | Awaiting approval | Marketing | 15 Nov 2026 | |||
| October member results | Sent | Marketing | 3 301 | 50,7% | 7,4% | 08 Oct 2026 |
| Welcome back after winter | Sent | Marketing | 2 760 | 43,9% | 4,8% | 11 Sept 2026 |
Compose your email: subject, preheader, reply-to and the body. Insert merge tags and send yourself a test.
Four Mondays, two lifts, one coach
Week 1Positions
Week 2The pull
Week 3FootworkCoach Thandi Mokoena takes eight of you from the empty bar to a clean snatch.
06d09h41m20sClaim your spotTemplates
Calisto’s, your own and those bought in the Pro Shop, for emails, texts, WhatsApp drafts and announcements.
Templates
Emails, texts, WhatsApp drafts and announcements to start a campaign from.
Ramadan eveningsEmailUse This TemplateCustomize TemplateHello Layla, this month our couples massage comes with a private hammam for two. Would you like us to hold an evening?Couples package offerWhatsAppThe rooftop pool is closed until noonWe are re-tiling the steps this morning. The hammam and the treatment rooms are open as usual.Pool closed for maintenanceAnnouncementUse This TemplateCustomize TemplateGive an afternoon of calm this EidGift cards from 250, sent in minutesJumeirah Shore SpaGift cards for EidEmailUse This TemplateCustomize TemplateHi Layla, a reminder of your Hammam ritual tomorrow at 4pm at Jumeirah Shore Spa. Reply C to change it.Day-before reminderSMSUse This TemplateCustomize TemplateSend now, later, or at each person’s best hour
A campaign goes at once, at a time you pick, at that time in each person’s own zone, or at the hour each person usually opens. A weekly cap and quiet hours apply to every marketing send. When you choose, a campaign waits for approval first.
Send it now, or pick the date, time and time zone it goes out.
Approval
A campaign waiting for sign-off goes to the owner or an admin, in the one Approvals inbox.
Stop the Rest
Holiday boot sale: 25% off ropers Sending
Email · MarketingSending now. The figures below fill in as it goes out.
Each person gets it at the hour they usually open their messages, within 24 hours of the scheduled start.
Delivered to 4,212 of 11,480. The rest go out by Nov 11, 2026, 11:00 AM.
A campaign sent in waves can be stopped before its later waves go.
Service Messages
Write what they need to know. A footer saying why they received it, with an unsubscribe link, is added to every message.
The Dockside Four on Saturday: doors now 7pm, new support act
Doors open at 7pm on Saturday, half an hour earlier than your ticket says, and Niamh Doherty now opens the night at 7.45.
The cloakroom is in the basement bar this time, and the Eden Quay entrance is closed for works, so please come in from Beresford Place.
See the night’s running orderA message about an event goes to its ticket holders or interest list without marketing opt-in, with a footer saying why.
From Your Domain
Settings
Channels, sender identity, deliverability, and compliance for your campaigns.
calisto-mkt._domainkeyFull name: calisto-mkt._domainkey.firthviewgolf.co.ukValuecalisto-mkt._domainkey.calistocampaigns.combouncesFull name: bounces.firthviewgolf.co.ukValuebounces.calistocampaigns.com_dmarcFull name: _dmarc.firthviewgolf.co.ukValuev=DMARC1; p=none; adkim=r; aspf=rSent from your own address once your domain’s records are in place; Calisto writes them when your domain is with us.
Send Again
Winter colour week Sent
Email · MarketingSent 2026. 11. 6. 오전 11:00
Goes again with a new subject, after the hours you choose, to people who did not open it.
Tell guests, your team or clients what changed today
An announcement goes to the guests checked in, arriving or leaving, to ticket holders or to members, by email, text, push and on your screens. It needs no marketing opt-in, and each message says why it was received.
Announcements
Tell your current guests what they need to know, by email, SMS, push and on your screens.
| Title | For | State | Channels | Reached | Created |
|---|---|---|---|---|---|
| Rooftop pool closed until 3pm for cleaning | Customers and guests | Live | Email · Push · Screens | 64 | 10 nov 2026, 8:10 a.m. |
| Día de Muertos altar tour, 6pm in the courtyard | Customers and guests | Live | Email · SMS · Screens | 112 | 10 nov 2026, 7:45 a.m. |
| New check-in desk hours from Monday | Team | Completed | Equipo Hubs | 38 | 9 nov 2026, 5:30 p.m. |
| Water off on the third floor, 10 to 11am | Customers and guests | Completed | Email · SMS · Push | 27 | 8 nov 2026, 9:05 p.m. |
| Breakfast moves to the garden this weekend | Customers and guests | Completed | Email · Push | 131 | 7 nov 2026, 6:20 p.m. |
| Holiday rota is up in Files | Team | Completed | Equipo Hubs | 41 | 6 nov 2026, 12:00 p.m. |
| Late checkout at no charge this Sunday | Customers and guests | Completed | 89 | 4 nov 2026, 10:15 a.m. |
Message Clients
The front desk opens an announcement already addressed to the people arriving or leaving today at one Location.
Your customers and guests (by email, SMS, push or on your screens), your team (posted in the Equipo Hubs you choose), or your clients (shown in your client portal). Guests are chosen by lists built on who is checked in, arriving, leaving, booked on a date, holding a ticket or a member, so an announcement never reaches someone without a current relationship; every message says why they received it, with an unsubscribe link.
Your Team
Posted into the Hubs you choose, with Calisto Equipo.
Your Clients
Shown on their portal for the hours you choose, with Calisto Navigator.
Announcements
Shown to your clients in their portal for the time you choose.
AnnounceLet a campaign start when something happens in your business
A sequence sends a series of emails and texts with waits between them, started when someone joins a list or by hand. A rule in any Calisto app can send a campaign on its own trigger. Every automatic send and notice is a rule you can pause.
- 01SequencesEmails, texts and waits, with a step that goes on only for people who opened, clicked or have a tag.
- 02NoticesA campaign sent, failed, its results in, waiting for approval, a bounce spike, a test decided.
- 03Cart RemindersEach reminder Calisto Shop decides to send goes out as a campaign message.
- 04From Every Core AppBookings, Dine, Salon and every other Core app list the business’s campaigns and open this same composer.
Learn to Surf: your first week
- Trigger
- ImmediatelyWelcome to Bondi, {{first_name}}: what to bring on day one
- +1dTomorrow 7:30am at North Bondi. Wetsuits and boards are on us
- +3dWait
- +3dThey opened one of your marketing emails since they started
- +3d 4hReady for green waves? The three-lesson Progression pack
- +6d 4hSwell is lining up for Saturday. Book your next session
Automation
Steps that run by themselves when something happens in your marketing, or that reach your audience.
| Automation | When | Then | Last 7 days | Last run | Status | |
|---|---|---|---|---|---|---|
| Tell the admins when a campaign finishes sendingCampaign finishes sending | Campaign finishes sending | Tell the admins it was sent | 9 | 10 Nov 2026, 10:42 AM | Active | Pause |
| Tell the admins a campaign’s resultsCampaign results are in | Campaign results are in | Tell the admins the results | 8 | 10 Nov 2026, 4:42 PM | Active | Pause |
| Tell the approver a campaign waits for sign-offCampaign needs approval | Campaign needs approval | Tell the approver | 6 | 9 Nov 2026, 9:15 AM | Active | Pause |
| Remind the approver when a campaign has waited a dayCampaign has waited a day for approval | Campaign has waited a day for approval | Remind the approver | 2 | 7 Nov 2026, 9:20 AM | Paused | Resume |
| Tell the admins when a campaign cannot be sentCampaign could not be sent | Campaign could not be sent | Tell the admins it failed | 1 | 6 Nov 2026, 6:05 PM | Active | Pause |
| Tell the admins when the bounce rate crosses your thresholdBounce rate crosses your threshold | Bounce rate crosses your threshold | Tell the admins about the bounces | 1 | 5 Nov 2026, 6:00 AM | Active | Pause |
| Tell the admins which version won an A/B testA/B test picks a winner | A/B test picks a winner | Tell the admins the winner | 4 | 8 Nov 2026, 2:30 PM | Active | Pause |
Cart Recovery
The reminder that brings a shopper back: by WhatsApp or email, when it goes, and what it has recovered.
Cart recovery
Remind shoppers about a purchase they did not finishRemind by emailMention a discountHello Marisol,
You started a purchase with South Congress Western Wear and did not finish it. It is still waiting for you.
· Ranch Felt Hat, silverbelly, size 7 1/4
Total: $389.00
Finish it now and get 10% off.
Return to your purchaseCampaigns
Build your audience from lists and individual contacts. The estimated recipient count updates live.
Emails, texts and waits, with a step that goes on only for people who opened, clicked or have a tag.
Learn to Surf: your first week
- Trigger
- ImmediatelyWelcome to Bondi, {{first_name}}: what to bring on day one
- +1dTomorrow 7:30am at North Bondi. Wetsuits and boards are on us
- +3dWait
- +3dThey opened one of your marketing emails since they started
- +3d 4hReady for green waves? The three-lesson Progression pack
- +6d 4hSwell is lining up for Saturday. Book your next session
A campaign sent, failed, its results in, waiting for approval, a bounce spike, a test decided.
Automation
Steps that run by themselves when something happens in your marketing, or that reach your audience.
| Automation | When | Then | Last 7 days | Last run | Status | |
|---|---|---|---|---|---|---|
| Tell the admins when a campaign finishes sendingCampaign finishes sending | Campaign finishes sending | Tell the admins it was sent | 9 | 10 Nov 2026, 10:42 AM | Active | Pause |
| Tell the admins a campaign’s resultsCampaign results are in | Campaign results are in | Tell the admins the results | 8 | 10 Nov 2026, 4:42 PM | Active | Pause |
| Tell the approver a campaign waits for sign-offCampaign needs approval | Campaign needs approval | Tell the approver | 6 | 9 Nov 2026, 9:15 AM | Active | Pause |
| Remind the approver when a campaign has waited a dayCampaign has waited a day for approval | Campaign has waited a day for approval | Remind the approver | 2 | 7 Nov 2026, 9:20 AM | Paused | Resume |
| Tell the admins when a campaign cannot be sentCampaign could not be sent | Campaign could not be sent | Tell the admins it failed | 1 | 6 Nov 2026, 6:05 PM | Active | Pause |
| Tell the admins when the bounce rate crosses your thresholdBounce rate crosses your threshold | Bounce rate crosses your threshold | Tell the admins about the bounces | 1 | 5 Nov 2026, 6:00 AM | Active | Pause |
| Tell the admins which version won an A/B testA/B test picks a winner | A/B test picks a winner | Tell the admins the winner | 4 | 8 Nov 2026, 2:30 PM | Active | Pause |
Each reminder Calisto Shop decides to send goes out as a campaign message.
Cart Recovery
The reminder that brings a shopper back: by WhatsApp or email, when it goes, and what it has recovered.
Cart recovery
Remind shoppers about a purchase they did not finishRemind by emailMention a discountHello Marisol,
You started a purchase with South Congress Western Wear and did not finish it. It is still waiting for you.
· Ranch Felt Hat, silverbelly, size 7 1/4
Total: $389.00
Finish it now and get 10% off.
Return to your purchaseBookings, Dine, Salon and every other Core app list the business’s campaigns and open this same composer.
Campaigns
Build your audience from lists and individual contacts. The estimated recipient count updates live.
See what each campaign reached, opened and clicked
Analytics counts what went out over thirty days, with open and click rates weighted by volume, and each campaign beside the others. A campaign’s page shows who it reached, who was left out and why, its clicks per link and why a send failed.
Performance
How each campaign did: delivered, opened, clicked. Open one to see everything it did.
| Campaign | Status | Sent | Open Rate | Click Rate | Bounces |
|---|---|---|---|---|---|
| Truffle season: the black Périgord menu | Sent | 4 212 | 52,4 % | 11,2 % | 31 |
| Chef’s table, December dates | Sent | 1 880 | 58,1 % | 14,6 % | 9 |
| New Year’s Eve: seven courses by candlelight | Sent | 4 168 | 49,7 % | 9,8 % | 28 |
| Sommelier’s picks: whites from the Jura | Sent | 3 954 | 41,2 % | 6,1 % | 24 |
| Sunday brunch returns to the dining room | Sent | 4 248 | 38,9 % | 5,4 % | 50 |
A/B Tests
A sample gets each version; the winner goes to everyone else when the test ends.
| Variant | Subject | Sent | Opens | Clicks | Conversions | Open rate |
|---|---|---|---|---|---|---|
| A | The 2017 Vintage Ports are here | 412 | 129 (31,3%) | 22 (5,3%) | 4 (1%) | 31,3% |
| B | Twelve bottles of 2017 Vintage Port, held for you until Friday | 411 | 172 (41,8%) | 37 (9%) | 9 (2,2%) | 41,8% |
| C | Which 2017 Vintage will you open in 2040? | 410 | 151 (36,8%) | 30 (7,3%) | 6 (1,5%) | 36,8% |
Deliverability
Delivery, bounce and complaint rates, the domains that bounce, and hard bounces cleaned off.
Reports
Campaigns by status and by channel, exported as a file.
Campaigns by Status and Channel
Where every campaign stands, and how each channel is doing
| Channel | Campaigns | Recipients | Delivered | Click Rate |
|---|---|---|---|---|
| 34 | 61,240 | 60,418 | 7.9% | |
| SMS | 14 | 9,812 | 9,640 | 4.6% |
People Only
Link checkers and mail scanners are never counted as clicks.
| Variant | Subject | Sent | Opens | Clicks | Conversions | Open rate |
|---|---|---|---|---|---|---|
| A | The 2017 Vintage Ports are here | 412 | 129 (31,3%) | 22 (5,3%) | 4 (1%) | 31,3% |
| B | Twelve bottles of 2017 Vintage Port, held for you until Friday | 411 | 172 (41,8%) | 37 (9%) | 9 (2,2%) | 41,8% |
| C | Which 2017 Vintage will you open in 2040? | 410 | 151 (36,8%) | 30 (7,3%) | 6 (1,5%) | 36,8% |
See what each campaign earned
Every link is tracked. A payment a recipient makes within five days of a click, or the window you set, is credited to the campaign they clicked last, in the payment’s own currency. Amounts in different currencies are shown side by side, never added together.
Performance
What each campaign earned: every payment credited to the campaign its payer clicked last.
| Campaign | Channel | Clicked | Payments | Earned | Sent |
|---|---|---|---|---|---|
| Día de Muertos weekend: three nights, altar tour included | 1,284 | 46 | $214,600.00 | 1 nov 2026 | |
| Día de Muertos weekend: three nights, altar tour included | 1,284 | 9 | USD 3,960.00 | 1 nov 2026 | |
| Weekday escape: Sunday to Thursday in a garden suite | 1,102 | 44 | $61,040.00 | 25 oct 2026 | |
| Rooftop suites for spring in Roma Norte | 862 | 31 | $142,880.00 | 20 oct 2026 | |
| Rooftop suites for spring in Roma Norte | 862 | 6 | USD 2,480.00 | 20 oct 2026 | |
| Mezcal tasting on the terrace, Thursday | SMS | 418 | 58 | $40,600.00 | 6 nov 2026 |
| Breakfast in the garden, now open to everyone | 296 | 26 | $27,200.00 | 14 oct 2026 |
Who Sees the Money
What campaigns earned follows each person’s money settings.
Performance
What each campaign earned: every payment credited to the campaign its payer clicked last.
| Campaign | Channel | Clicked | Payments | Earned | Sent |
|---|---|---|---|---|---|
| Early bird closes Sunday: 10K and half marathon | 1,946 | 312 | Not shared with you | 7 Nov 2026 | |
| Run with a friend: second entry half price | 1,208 | 174 | Not shared with you | 31 Oct 2026 | |
| Glow kits are back: last 400 in stock | SMS | 884 | 121 | Not shared with you | 4 Nov 2026 |
| Night Run hoodies, two colours | 702 | 58 | Not shared with you | 24 Oct 2026 | |
| Thursday training runs in Karura Forest | 478 | 19 | Not shared with you | 17 Oct 2026 |
Your Own Payments
The figures are the payments Calisto Payments records, less refunds.
Approve, check results and add subscribers on a phone
On a phone, New Campaign asks for the channel, and the email builder opens in its phone preview. Home, your campaigns, the audience and your lists open with no signal, and a subscriber added offline is made once.
Where Campaigns touches everything else.
2 of these 8 connections are in your plan today; the others are their own apps.
Segments
The smart lists a campaign goes to are the same lists Segments builds and shows.
Automations
A rule in any app can send a campaign, and every automatic send and notice is a rule you can pause.
Forms
A newsletter signup form on your website adds the person to your list with the consent they gave.
Shop
Each cart reminder Shop decides to send goes out as a campaign message, with consent and quiet hours applied.
Tickets
An event’s ticket holders and its interest list are audiences a service message goes to.
Equipo
An announcement to your team is posted into the Equipo Hubs you choose.
Navigator
An announcement to your clients is shown on their Navigator portal for the hours you choose.
Inbox
A reply to a WhatsApp campaign lands in Inbox, where it is answered.
No setup cost. Pay when you start using.
Email, SMS and WhatsApp campaigns to the people who agreed to hear from you.
Calisto Engage
Lists and consent per channel, emails built from blocks, sends at each person’s best hour, sequences and announcements, and what each campaign earned, credited to the click.
Unlimited contacts. Emails are paid from your Calisto balance as they go out. Texts and WhatsApp messages go from your own numbers, billed by their providers. The Calisto Engage rate includes 10,000 emails a month.
Recommended for you
Works well together.
Calisto Segments
Calisto Engage
Static lists, smart lists and saved searches of people or companies, eight built-in lists and Reports.
Learn more →Calisto Automations
Calisto Ops
Rules that start from your Calisto apps, a schedule or a date and act across them all, every app’s automatic messages as rules, sequences that follow up until a person acts, and every run on record.
Learn more →Calisto Forms
Calisto Shop
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on.
Learn more →Calisto Tickets
Calisto Commerce
Ticketed events with seat assignment, QR check-in, wallet passes, waivers, livestream access, and pricing seasons.
Learn more →Calisto Equipo
Included with your Account
Public and Private Hubs, group chats and direct messages, threads, voice and video, polls, approvals and the files each Hub keeps, with every member of the business in it.
Learn more →Calisto Navigator
Calisto Navigator
A portal with its own journey and messages, each client’s own records, unlimited clients signing in without passwords, and its own domain.
Learn more →Calisto Inbox
Recommended for
The industries that run Campaigns, and what each of them runs it for.
Serviced ApartmentsMarketing
Pre-arrival and long-stay renewal email.
Serviced Apartments on Calisto →Real Estate AgentsEmail & SMS marketing
New listing and price change email.
Real Estate Agents on Calisto →Real Estate BrokersEmail & SMS marketing
Office listing and market update email.
Real Estate Brokers on Calisto →Property DevelopmentEmail marketing
Launch, phase release and milestone email.
Property Development on Calisto →Coaching & TrainingEmail & SMS marketing
Program launches and nurture email.
Coaching & Training on Calisto →Medical AestheticsEmail & SMS marketing
Touch-up recall, aftercare and membership email.
Medical Aesthetics on Calisto →Salons & BarbersEmail & SMS marketing
Rebooking prompts, birthday offers and win-backs.
Salons & Barbers on Calisto →Live Music & FestivalsEmail & SMS marketing
On-sale, lineup and reminder email.
Live Music & Festivals on Calisto →Marathons & EnduranceEmail & SMS marketing
Entry open, training and reminder email.
Marathons & Endurance on Calisto →Sports Agents & AthletesEmail & SMS marketing
Player news and availability sent to clubs and sponsors.
Sports Agents & Athletes on Calisto →Venue ManagementEmail marketing
Event announcements and rebooking email.
Venue Management on Calisto →Stadiums & ArenasEmail marketing
Fixture announcements, socio renewals and presales.
Stadiums & Arenas on Calisto →Recreation & Vehicle RentalEmail & SMS marketing
Season opening and rebooking email.
Recreation & Vehicle Rental on Calisto →Tours & ExperiencesEmail & SMS marketing
Seasonal and rebooking email.
Tours & Experiences on Calisto →Attractions & ParksEmail & SMS marketing
Party, pass and holiday promotion email.
Attractions & Parks on Calisto →Home & Field ServicesEmail & SMS marketing
Service reminder and seasonal email.
Home & Field Services on Calisto →Property & Home InspectionEmail & SMS marketing
Annual maintenance and warranty inspection reminders.
Property & Home Inspection on Calisto →Coworking SpacesEmail & SMS marketing
Tour, onboarding and renewal email.
Coworking Spaces on Calisto →Law Firms & Legal DepartmentsClient alerts & newsletters
Client alerts, newsletters and event invitations, sent only to the clients who agreed to hear from you.
Law Firms & Legal Departments on Calisto →Videography & PhotographersEmail marketing
Seasonal booking and portfolio email.
Videography & Photographers on Calisto →Graphic Designers & ArtistsEmail marketing
Portfolio and launch email.
Graphic Designers & Artists on Calisto →Online RetailersEmail & SMS marketing
Abandoned cart, launch and win-back email.
Online Retailers on Calisto →In-Person RetailersEmail & SMS marketing
Promotion, launch and win-back email.
In-Person Retailers on Calisto →Everything included in Calisto Campaigns.
- Subscribers: every person on the list is one of the business’s contacts, with their source, tags, list and open and click rates
- Consent per channel: email, SMS and WhatsApp, which needs an agreement of its own
- States: subscribed, waiting for confirmation, not agreed, unsubscribed and suppressed, each counted over the whole list
- Add a subscriber by hand or import a spreadsheet, with consent asked for, unticked, each time
- A subscriber’s page: consent per channel (switching one on asks you to confirm the person agreed), lists, tags and every campaign they were sent
- Lists are the platform’s smart lists: static, or dynamic by who people are, who is with you now and what they did (opened, clicked, bought, booked, connected to the WiFi, engagement, tier, tags, consent)
- A list of companies reaches the people filed at each company
- A list’s page, with Send a Campaign
- Any app can hand Campaigns a list of the people it knows and open the composer with it chosen
- Joining or leaving a list starts sequences and automations
- Every address checked when added, imported and before each send: typos with the likely fix, domains that take no mail, throwaway inboxes, and role addresses such as info@
- Verify a whole list from Deliverability, with a file of the results
- Double opt-in, a setting of the business, on by default in the EEA, the UK and Switzerland: one confirmation email in the person’s language, with the click’s time kept as proof
- Resend a confirmation, spaced out and limited per day
- A visible unsubscribe link and a one-click unsubscribe header on every marketing email
- A STOP reply to a text withdraws SMS consent at once
- The suppression list: bounces, complaints and blocked addresses, with a file import of another tool’s blocklist; a list that cannot be read stops the send
- A postal address in every footer, from Settings ▸ Compliance
- The email builder: text, image, button, divider, social links, spacer, columns, products and countdown, with a phone preview
- Products: items you pick, your bestsellers, your newest, or picks for each person from what they bought, priced in each item’s own currency and linked to its page
- A countdown to the end of an offer, drawn live each time the email is opened
- Show a block only to some people: in a list or not, by country, language, city or tags, or by whether and when they bought
- Preview the email as any subscriber
- Themes an email can wear
- Generate: copy drafted in your brand voice and checked against your style guide, with Apply on each finding
- An email your style guide refuses names each finding in the text it checked, with Apply to fix the subject, the HTML or the block
- Templates for emails, texts, WhatsApp drafts and announcements: Calisto’s, your own and those bought in the Pro Shop
- Use, customize, edit, duplicate, rename and delete a template; save the email you are writing as a template
- A text’s opt-out line, appended unless you untick it
- WhatsApp: a template Meta approved, in its language, with a value for each placeholder
- Email, SMS and WhatsApp campaigns, each one send with its own page
- Send now, at a time you pick, at that time in each person’s own zone, or at each person’s best hour within a day
- A campaign in waves can be stopped before its later waves go
- A weekly cap and quiet hours on every marketing send
- Approval before a campaign sends, decided by the owner or an admin in the one Approvals inbox
- Reschedule, cancel or duplicate a campaign from its page
- Marketing sends go to people who agreed; service messages to an event’s ticket holders or interest list, with a footer saying why
- One campaign per press: a double tap or a retry is answered with the first
- Sent from your own domain once its records are in place, written for you when the domain is with Calisto, and checked every day; until then from Calisto’s campaign domain with your name and Reply-To
- Send again, after the hours you choose and with a new subject, to people who did not open it
- Bounces and complaints reported by the sending service suppress the address on their own
- SMS from your own Twilio number and WhatsApp from your own number, connected once in Settings ▸ Channels
- To current guests: checked in, arriving or leaving within the days you set, booked on a date, holding a ticket, or members, at one Location or all
- By email, SMS and push, and on screens
- Message Clients from a front desk, addressed to the people arriving or leaving today
- To your team, posted into Hubs, with Equipo
- To your clients, shown on their portal, with Navigator
- No marketing opt-in; suppression, opt-outs and a footer saying why apply
- Sequences of emails, texts and waits, started when someone joins a list or by hand
- Rules on Campaigns’ own events: subscribed, consent given or withdrawn, joined or left a list, campaign sent or failed, opened, clicked, results in, approval asked, A/B winner, bounce spike, subscriber milestone
- A campaign sent by a rule in any app, to a list or to the people its record is about, now or at the trigger’s moment
- Notices to your admins for a campaign sent, failed or with results, an approval waiting, a bounce spike, a test decided and a subscriber milestone, each a rule you can pause
- Cart reminders from Shop carried as campaign messages
- Every Core app lists the business’s campaigns and opens this same composer
- Analytics: sent, delivered, opened and clicked over thirty days, with rates weighted by volume
- A campaign’s page: what it said, who it reached, who was left out and why, clicks per link, why a send failed and wave progress
- A/B tests: a sample per version, the winner sent to everyone else when the test ends
- Deliverability: delivery, bounce and complaint rates, sends by domain, and hard bounces cleaned off
- Reports by status and by channel, exported as CSV
- Opens tracked with a pixel and clicks with tracked links, each switchable; link checkers and mail scanners never counted
- A payment made within your window of a click (five days unless you set it) credited to the campaign clicked last
- In the payment’s own currency; amounts in different currencies shown side by side, never added
- Earned figures follow each person’s money settings
- Home, Campaigns, Audience and Performance as the tab bar
- Shortcuts: Waiting for Approval, New Email Campaign, New SMS Campaign, Campaigns, Audience and Performance
- Widgets: Waiting on You and Recent Results, counts only
- Home, every campaign, the audience with Import and your lists open with no signal; never Performance, money or Settings
- A subscriber or a list made with no signal is made once when the signal is back, with consent dated when it was given
- A spreadsheet or contact card shared to Calisto opens in the import
- Calisto’s search finds campaigns, subscribers and lists
- Segments for the smart lists
- Automations for sequences, rules and notices
- Forms for newsletter signups; Tickets for ticket holders and interest lists
- Equipo and Navigator for team and client announcements; Inbox for replies
- Payments for the payments credited to campaigns
Questions about Calisto Campaigns
Only people who agreed to that channel: email, texts, or WhatsApp, which asks for its own agreement. People on the suppression list, and anyone over your weekly cap or inside your quiet hours, are held back, and a campaign’s page says who was left out and why.
Yes. Import a spreadsheet; you are asked whether each person agreed, and nothing is assumed. Another tool’s blocklist can be imported into the suppression list too.
You do, directly. Texts go from your own Twilio number and WhatsApp messages from your own WhatsApp number, and each provider bills you for them. Campaigns charges for emails only.
From your own address, once your domain has the records Campaigns shows you; when your domain is with Calisto, they are written for you. Until then, from Calisto’s campaign domain with your name and your Reply-To, so replies still come to you.
Every link is tracked. A payment a recipient makes within five days of clicking, or the window you set, is credited to the campaign they clicked last, in the payment’s own currency. Opens are never used to credit revenue.
Yes. Switch on approval in Settings, or ask for it on one campaign. It waits in the Approvals inbox of the owner or an admin, and nothing is sent until they approve it.
No. A sequence sends a series of emails and texts when someone joins a list, and a rule in any Calisto app can send a campaign on its own trigger. Each automatic send is a rule you can pause.
An email reply goes to your Reply-To address. A reply to a WhatsApp campaign lands in Calisto Inbox. A STOP reply to a text withdraws that person’s consent at once.
