Knowledge Base
All articles
Guides for setting up and operating Calisto across every app and concept.
Getting Started
How to create your Calisto Pro account
Sign up at pro.calistoco.com. One account for personal, consumer, and work use.
What you get for free
Agenda, Active, Depot (10 GB), TV, Radio, and Studio free tier. Included with every account, permanently.
Setting up your business on Calisto Pro
Create an organization in Purview to run your business. One login handles multiple businesses.
Inviting your team
Invite team members via Purview, Workforce, or CSV bulk import. Every invitation shows the recipient exactly what they are agreein…
Navigating your dashboard
The hub rail, account switcher, Spaces, and Today: how to find your way around.
Connecting with a business as a customer
Scan a QR code or tap a link to join a Client Space. The business sees their data about you, never your personal apps or other con…
Devices & Printers
How printing works in Calisto
The three ways to connect a receipt printer, what each one gives you, and how to pick, including why an iPad needs a Wi-Fi printer…
Connecting a lock or a smart-home account
Link the Tuya, TTLock or SmartThings account you already have, and what Calisto can and cannot do with the locks it finds.
Switching to Calisto
How a switch to Calisto works
One saved switch per business: your stack, a quote, offers, your data move and help, in a workspace that keeps your place across s…
Planning your move, supplier by supplier
Each tool you use is a row with the apps that replace it, a decision (moving, later, keeping), a cutover date and notes.
Keeping a supplier alongside Calisto
Mark a supplier Keeping: it stays on your plan, nothing is quoted or imported for it, and you can change your mind any time.
Moving your data to Calisto
Live pull with your own key, held only in your browser, or an export file read in your browser. Each record lands once; carry on a…
The data import agreement explained
You import your own data, from your own browser, with your own credentials, which Calisto never sees. Calisto is your processor.
Switch offers and contract buyouts
Offers for leaving your tools, and a buyout that turns what leaving a contract costs into Calisto credit once you show it is cance…
Getting help with your switch
Ask the help centre, message a switch specialist, buy hours of hands-on help, or find a consultant who has done it before.
Account Billing
How pricing works
Revenue share (2% Commerce, 1% Ops) or fixed per-app pricing. Revenue share includes all Core apps and is the better deal for most…
What is included with Commerce and Ops
Bookings, Inventory, Listings, Registry, Workforce, Automations, and Tickets. Included with any Commerce or Ops subscription.
How to upgrade your plan
Subscribe to suites from the Pro Shop. Revenue-share suites activate with no upfront cost.
Where to find your invoices and billing history
Find invoices and billing history in Purview → Billing, scoped to your active account.
How to manage your subscription
Add, remove, or change suites from the Pro Shop. Cancel anytime. Data is retained.
Spaces
What are Spaces?
Work Spaces for employees, Client Spaces for customers, Personal Spaces for you. Each type has a different level of control.
How your employees experience Calisto
Work hours, after-hours modes, multi-employer scenarios, and what employees can and cannot access.
Your data stays yours
No employer or business sees your personal data. Sovereignty is architectural, not a setting.
Suites
Commerce Suite: sell anything, online or in person
The transaction lifecycle: Catalog, Deals, Proposals, Sign, Pulse, Payments, Sync, Direct. 2% of revenue processed; Direct takes i…
Ops Suite: run your daily operations
The operational suite: Desk, Dispatch, Orderflow, Ledger, Access, WiFi, University, Assure. 1% revenue share or per-app pricing.
Work Suite: your team's workspace
Docs, Sheets, Slides, Forms, Depot, Agenda, Equipo and each person's branded email: €4/$5 per user per month. Connected to every a…
Interact Suite: communicate with customers and team
Mail, Inbox, Voice, Live, Link, Orbit, Identity: every communication channel, priced individually.
Create Suite: simple for everyone, pro for your designers
Studio, Foto, Vector and Animate: the pro creative tools, priced per person.
Engage Suite: grow your audience
Campaigns, Circle, Impreta, Ethos, Reputation, Ads, Studio: €195/$225 per month per brand with 10,000 emails.
Support
How to submit a support ticket
Submit a support ticket from the Help menu. Include the app name, what happened, and screenshots if possible.
What to expect after submitting a ticket
Five stages: Received → Under Review → Assigned → Working on It → Resolved. Check status from Help → My Tickets.
How to use the Knowledge Base
Search or browse articles at pro.calistoco.com/support/kb. Suggest new topics if you cannot find what you need.