Work every lead and deal from first contact to the signed contract.
Catch every lead, move each deal through your own stages, send the quote and get the contract signed, all in one app.
One record from the first inquiry to the commission
Who you are selling to, where each deal stands, and what closes next.
Pipeline
Your stages, your rules.
Your Day
Follow-ups, meetings and visits.
Leads
Captured, routed and claimed.
Quotes and Contracts
Versions until one is accepted.
People and Companies
Everyone the business works with.
After the Sale
Handoff, closings and commissions.
Reports
Pipeline, forecast and targets.
Communication
Mail, Inbox, Live and Voice.
Move each deal through the stages your business uses
Board, list and calendar over the same deals, with as many pipelines as you sell through. A stage can hold a deal until its required fields are filled or its value clears a minimum, and a deal that sits too long is flagged.
Deals
Your pipeline across every stage
A Deal’s Page
Its next step at hand, then its negotiation, closing, parties, documents and history, with keys to log, call, email and move it.
Unit 4, Marina Commercial Park · Corrib Freight Negotiation
Plan the follow-ups, meetings and visits for each day
Activities lists every follow-up as a list, a board, a calendar or a timeline. Log Activity records a call, meeting, visit, email or note with how it went and how long it took, typed or dictated. Booking pages take meetings, and Nearby orders the day’s visits by road.
Activities
Reminders
A follow-up is told before it is due, or at its own reminder time, as Automations rules.
After a Call
Coming back from the phone’s dialer opens Log Activity already filled in with the person, the deal and how long the call took.
Check In
A visit logged at the customer’s place. Where the rep stood is kept only when the owner switches it on.
Booking Pages
Event types, availability and a booking page that puts meetings straight on your calendar.
Schedule Engine
Share a link, guests pick an open slot, and the event lands on your calendar
Sequences
Emails, waits and tasks in order, enrolled per person, or drafted from a goal you describe.
Automation
Chase each person until they act: steps, enrollments and run status.
| Sequence | Steps | Steps Due | Enrolled | Reply Rate | Meeting Rate | Bounce Rate | Status |
|---|---|---|---|---|---|---|---|
| New reseller lead nurtureManual | 6 | 18 | 142 | 21% | 8% | 1.2% | Active |
| Trial to licence follow-upDeal stage | 5 | 9 | 64 | 34% | 15% | 0.6% | Active |
| Renewal 60 days outManual | 4 | 23 | 211 | 28% | 11% | 0.9% | Active |
| Onboarding after a winDeal won | 7 | 12 | 37 | 46% | 22% | 0.4% | Active |
| Win back a lost quoteDeal lost | 3 | 4 | 29 | 17% | 5% | 1.7% | Active |
| Quiet client check-inClient lapsed | 3 | 7 | 48 | 24% | 9% | 1.1% | Paused |
| Event leads · GovWare 2026Manual | 5 | 31 | 96 | 19% | 7% | 2.1% | Draft |
Email Templates
Email templates and the collateral you send, kept in Content for the whole team.
Content
Reusable email templates your sequences and sends draw from, authored here and composed with one click.
Edit Template
BodyHello {{first_name}},Attached is our 2027 export price list for {{company}}, FOB San Antonio, by the case of six. Our Carmenère Reserva and the new Cabernet Franc are both available from March.Mixed containers start at 1,100 cases. I can hold allocation for you until the end of the month.Saludos,{{sender_name}}Shared with the teamSaveOn a Phone
Home shows today’s follow-ups, meetings, new leads and stalled deals, and Home, Leads, Activities and People open with no signal.
Route and claim every lead before it is a deal
A lead arrives from a form, a website inquiry, a scanned business card, a shared contact card or a referral. Rules hand it to a person or a team, a pool hands it out in turn or keeps it to claim, and Convert to Deal opens its deal.
Inquiries
Every inquiry from your booking page, your website, your forms and your calls. Reply, qualify and claim it.
| Inquiry | Status | Source | Score | Owner | Waiting |
|---|---|---|---|---|---|
| Valeria IbarraBoda · 220 invitados | New | Website | 82 | UnassignedBodas | 12 min ago |
| Grupo AltamarCena de fin de año · 140 | New | Referral | 76 | Diego SalinasCorporativo | 34 min ago |
| Mariana OchoaXV años · 180 invitados | Contacted | Social Media | 64 | Ximena RoblesBodas | 2 h ago |
| Fundación Luz de CoyoacánGala benéfica · 300 | Qualified | Event | 88 | Diego SalinasCorporativo | 5 h ago |
| Andrés VillaseñorBautizo · 90 invitados | Contacted | Walk-in | 47 | Paola MéndezSociales | 9 h ago |
| Renata y EmilioBoda · 160 invitados | New | Signage | 58 | UnassignedBodas | 1 d ago |
Lead Forms
Lead Capture
Forms that create a lead in Deals when someone fills them in. Build and connect them in Forms.
Any form with Create a Lead switched on, built and edited in Forms.
Routing Rules
Leads
How a new lead is handed out, answered, tagged and followed up. Each is an Automations rule you set up and switch on.
A new lead handed to a team, reassigned when nobody reaches it in time, tagged or answered straight away, as Automations rules.
Lead Pools
Lead Pools
Where leads wait for an owner, claimed by members or handed out in turn.
| Pool | Open Leads | Unclaimed | Members | Claim Limit | Auto-Release (Days) |
|---|---|---|---|---|---|
| Cafeterias e padariasRound robin | 34 | 6 | 5 | 8 | 3 |
| Hotéis e restaurantesMembers claim | 21 | 9 | 4 | 6 | 2 |
| Escritórios e coworkingsRound robin | 18 | 3 | 3 | 10 | 5 |
| ExportaçãoMembers claim | 12 | 4 | 2 | 5 | 7 |
| Varejo e empóriosRound robin | 27 | 5 | 4 | 8 | 3 |
| Eventos e feirasMembers claim | 15 | 7 | 3 | 6 | 2 |
Handed out in turn or kept for a member to claim, with a claim limit and a release when nobody makes contact.
Scoring and Territories
Lead Scoring
Configure scoring rules and preview lead scores
| Name | Points | Active |
|---|---|---|
| Engaged with the portfolioWebsite Visits >= 5 | 20 pts | |
| Came back more than onceInquiry Count >= 2 | 25 pts | |
| Answers within a dayResponse Time <= 24 | 15 pts | |
| Saved project typesSaved Searches >= 3 | 10 pts | |
| Deep portfolio readerWebsite Visits > 15 | 10 pts | |
| Slow to replyResponse Time > 72 | 5 pts |
Leads scored on your own rules, and territories drawn on a map.
Scan a Card
Photograph a business card, or pick someone from the phone’s contacts, and confirm the details before the lead is saved.
Speed to Lead
Speed to Lead
Time to first touch on leads, per rep, over the last 30 days.
Avg Response Time by Rep (S)
| Rep | Avg (s) | Fastest (s) | Leads | Response Rate |
|---|---|---|---|---|
| Lea Hoffmann | 188 | 41 | 37 | 97 % |
| Jonas Becker | 264 | 58 | 31 | 97 % |
| Aylin Demir | 351 | 73 | 29 | 93 % |
| Mateusz Nowak | 476 | 96 | 26 | 92 % |
| Sophie Krüger | 598 | 112 | 24 | 96 % |
| Tobias Vogel | 744 | 135 | 21 | 90 % |
How fast each lead was first reached, as a report.
Send quotes, answer counters, and sign the contract
Every quote is a version of the deal’s terms. Revise yours or record their counter, and the primary version is the deal’s figure. Accepting one makes the contract, and a change order amends it. A proposal is written in Proposals and a signature collected in Sign, each priced per use.
Quotes
Line-item pricing documents.
| Quote | Deal | Contact | Value | Status | Answered | Expires |
|---|---|---|---|---|---|---|
| Annual cleaning contract | Westside Charter School | Denise Carter | $64,200 | Accepted | 11/09/2026 | 12/01/2026 |
| Nightly janitorial, 3 floors | Peachtree Center Tower B | Monique Holloway | $48,600 | Accepted | 11/07/2026 | 11/28/2026 |
| Restroom sanitation plan | Cobb Galleria Offices | Trevor Nash | $21,480 | Declined | 11/06/2026 | 11/25/2026 |
| Day porter service | Midtown Dental Partners | Dr. Kevin Ashby | $18,240 | Accepted | 11/04/2026 | 11/26/2026 |
| Window and pressure washing | Decatur Square Retail | Alicia Moreno | $12,300 | Accepted | 11/02/2026 | 11/21/2026 |
| Floor care program | Buckhead Medical Plaza | Rhonda Whitfield | $26,900 | Declined | 10/31/2026 | 11/18/2026 |
| Post-construction clean | Ponce City Lofts | Marcus Bell | $9,750 | Accepted | 10/28/2026 | 11/16/2026 |
Versions and Counters
Your quote, their counter and your revision side by side; the primary version is the deal’s figure.
Device management licences, 3 years Draft
Keep every person and company the business works with
People is the business’s directory, with segments for customers, leads, members and VIPs. A company holds its people, its deals and its brands, and can play the vendor role. Each person’s record carries their deals, bookings, purchases, conversations and documents from every app.
People
Your contact directory to search, scan KYC, and open a record.
| Name | Company | Owner | KYC | |
|---|---|---|---|---|
| VIValeria Ibarra Solís | valeria@ibarrasolis.mx | Ibarra Solís Eventos | Mariana Cortés | Verified |
| RFRodrigo Fuentes | rfuentes@grupoaltamar.mx | Grupo Altamar | Diego Herrera | Verified |
| ASAna Sofía Treviño | asofia@trevino.mx | Treviño Arquitectos | Mariana Cortés | Pending |
| HSHéctor Salgado | hsalgado@valleverde.org | Fundación Valle Verde | Lucía Paredes | Not Required |
| DODaniela Ochoa | dochoa@ochoacatering.mx | Ochoa Catering | Diego Herrera | Verified |
| ENEmilio Navarro | emilio@navarroya.mx | Navarro y Asociados | Lucía Paredes | Verified |
| FRFernanda Ruiz | fernanda@colectivoluz.mx | Colectivo Luz | Mariana Cortés | Pending |
Companies and Brands
A company’s people and deals, its brands under the group, and the vendor role when it supplies you.
Elektro Havelland Gruppe
Duplicates
Found by name and email, compared side by side and merged.
Duplicates & Merge
Review duplicate groups, choose a surviving primary, and merge.
| Field | Keep this contact | Keep this contact |
|---|---|---|
| Name | Harriet Okonjo | Harriet Okonjo |
| harriet@corbel.co.uk | harriet@corbel.co.uk | |
| Phone | 020 7946 0381 | 07700 900412 |
| Role | Client | Prospect |
| Created | 24/09/2025 | 04/10/2026 |
Smart Lists and Tags
Lists of people or companies, shared with Segments and attached to Campaigns and sequences.
Smart Lists
Segments, static lists and saved searches over your contacts and companies
| Name | Type | Members | Updated |
|---|---|---|---|
| Cafeterias em São Paulo | Dynamic | 214 | 10/11/2026 |
| Redes com mais de 5 lojas | DynamicCompanies | 38 | 09/11/2026 |
| Clientes sem pedido há 60 dias | Dynamic | 57 | 09/11/2026 |
| Feira Café Brasil 2026 | Static | 126 | 06/11/2026 |
| Hotéis e restaurantes | Static | 88 | 04/11/2026 |
| Torrefações parceiras | Saved search | 19 | 01/11/2026 |
| VIP | Built-in | 31 | 08/11/2026 |
Import
Deals and contacts from a spreadsheet, or another CRM through Calisto Pro’s import.
Import Deals
Upload a CSV, map columns, preview, then run the import.
Directions
Every address pinned on the map, with Calisto’s own directions.
Hand off each signed deal and record who earned what
Handoff shows where every signed deal stands: with its owner, a coordinator, a project or an Orderflow order. A closing’s steps, documents, parties and money are worked in place. A won deal’s commission is owed from each person’s pay agreement, and settlements record what was paid outside Calisto.
Handoff
Hand off each signed deal: its closing, a project, or a one-off order.
3 Lapps Quay, Apartment 12 Open
- 1Deposit ReceivedCompletedTarget 17/10/2026 · Completed 16/10/2026 · Held by Siobhán Keane
- 2Conditions Removed by DeadlineCompletedTarget 04/11/2026 · Completed 03/11/2026 · Held by Siobhán Keane
- 3Documents to Closing AgentIn progressStep OverdueTarget 08/11/2026 · Held by Darragh ByrneStill to be signed: Contract for SaleCompleteWaiveGive to Someone Else
- 4Final Walk-ThroughNot startedTarget 29/11/2026 · Held by Siobhán Keane
- 5Closing DayNot startedTarget 01/12/2026
- 6Funds ReleasedNot startedTarget 03/12/2026
- Status
- Open
- Current step
- Documents to Closing Agent
- Closing date
- 01/12/2026
- Type
- Listings
- Side
- Seller Side
- Opened from
- Accepted offer
- Opened
- 15/10/2026
See what is in the pipeline and what will close
Analytics shows open value by stage and by owner, per currency, with the win rate. The forecast reads every deal’s stage and expected close, and a figure can be set by hand, marked as an override. Targets set revenue, deals won or activities for a rep or the business, for any period.
Analytics
Pipeline value by stage, weighted forecast, win-rate, and deals by owner, across the whole book.
| Owner | Open Deals | Pipeline Value | Won | Win Rate |
|---|---|---|---|---|
| Katrin Vogt | 11 | 362.400 € | 9 | 47% |
| Jonas Albrecht | 10 | 318.900 € | 7 | 44% |
| Leyla Demir | 9 | 274.300 € | 8 | 42% |
| Malte Brandt | 8 | 226.700 € | 5 | 38% |
| Svenja Koch | 8 | 179.500 € | 4 | 36% |
| Tobias Reuter | 6 | 124.400 € | 3 | 31% |
Built-In Reports
Pipeline, win and loss, revenue trend, team performance, goals, deal value, lead source, closings, speed to lead and communication volume.
Reports
Sales reports and performance insights
Forecast
Commit, best case and pipeline per rep, by month, quarter or year, with a figure set by hand marked as an override.
Forecast
Pipeline, best case, commit, and closed-won by rep, with quota attainment and pacing. Best Case and Commit are editable; everything else updates from pipeline.
| Rep | Pipeline | Best Case | Commit | Closed Won |
|---|---|---|---|---|
| Priya Raman | £412,000 | £268,000 | £196,000 | £142,500 |
| Tom Ashworth | £356,500 | £221,000 | £158,000 | £118,200 |
| Chidi Okafor | £318,000 | £204,500 | £172,000Manual override | £96,800 |
| Hannah Bell | £284,200 | £166,000 | £121,500 | £87,400 |
| Marcus Lindqvist | £241,800 | £139,000 | £92,000 | £54,300 |
| Sofia Marchetti | £198,500 | £118,500 | £84,000 | £61,900 |
| Total | £1,811,000 | £1,117,000 | £823,500 | £561,100 |
Quota Attainment
Targets
Revenue, deals won or activities for a person or the business, with attainment against the time gone.
Analytics
Attainment by Person
Leaderboard
1Lívia Azevedo · Activities54%2Mariana Okumura · Revenue · BRL49%3Beatriz Lacerda · Deals Won44%4Rafael Tavares · Revenue · BRL43%5Caio Fontes · Deals Won36%6Thiago Moreira · Revenue · BRL31%Insights
Deal health, meeting prep, a draft, contract review, lead triage, transcription and search, each when you ask for it.
Deal Health Analysis
Health scores and risk assessments for every active deal.
Summary
Hout Bay Fishing Co. opened both revised quotes within a day and asked for delivery dates, so interest is real. The quote stands at R 1 284 500, and the finance director who signs it has not been on a call yet.
Risk Factors
The finance director who signs has not joined a callThe revised quote is 6% above the budget they namedNo reply to the last email in 6 daysAnother supplier quoted them from Saldanha BayRecommended Actions
Book a call with the finance director this weekOffer the rigging in two deliveries to fit their budgetSend the antifouling spec sheet Pieter asked forAsk Pieter for the date they decideWho Sees the Money
A deal’s value follows See Deal Values, and every total follows See Sales Reports, both owner settings.
People & Privacy
Money access
| Deal | Value | Stage | Owner |
|---|---|---|---|
| Operating model | AED 186,000 | Proposal | Rania Haddad |
| Procurement study | Not shared with you | Negotiation | Omar Saleh |
| Board retainer | AED 96,500 | Qualified | Rania Haddad |
| Retail expansion | Not shared with you | Proposal | Fatima Aziz |
| Cost review, phase 2 | AED 242,000 | Negotiation | Rania Haddad |
| Pricing workshop | Not shared with you | New | Karim Nasser |
Reports
Sales reports and performance insights
Every email, call and message, beside the deal
Mail, Equipo, Inbox, Live and Voice open inside Deals over the same people and deals. Composing an email anywhere opens Mail’s composer, scheduling a meeting opens Live’s form tied to the deal, and each is priced in its own app.
Hi Orla,
My clients have considered the vendor’s position and can move to the figure below, provided the closing date of the end of next month holds and the curtains and light fittings stay.
€512,500
Their mortgage approval is attached. If the vendor accepts, we can issue contracts this week.
Kind regards, Ciarán
Harbourfront annual report run Proposal
Hi Daniel,
The second proof is attached with the colour corrections from Tuesday. The 100 lb silk cover and the uncoated text stock are on their way to your office by courier.
If you approve the proof by Friday we can print all 2,400 copies the following week.
Best, Maya
Mail’s own inbox and composer inside Deals, synced with your mailbox, with opens and clicks tracked when you switch it on.
Calls, Texts and Voicemail
Calls
- Direction
- Outgoing call
- Outcome
- Completed
- When
- 11/10/2026 11:24
- Length
- 8:14
- Line
- (470) 555-0142
Renee: We are adding floors 18 to 22 in March, so the night crew contract needs to grow with it.Jordan: Understood. Five more floors at the same scope adds two cleaners on the night shift.Renee: Send me the revised figure and the start date, and I will take it to our board on the 14th.Jordan: You will have it this afternoon, with the day porter option priced separately.
Voice’s phone, calls and voicemail inside Deals, each call on the deal’s timeline with its recording.
Messages
Inbox
Inbox’s conversations on every channel, inside Deals.
Meetings
Seongsu office lobby redesign Negotiation
Leave the start empty to meet now.
Schedule a meeting from a deal and Live’s own form opens, tied to that deal.
Communication Volume
Communication Volume
Calls, texts and emails your team handled, over time and per person.
| Team member | Calls | Texts | Emails | Total |
|---|---|---|---|---|
| Isla Whitford | 168 | 124 | 396 | 688 |
| Lachlan Price | 154 | 131 | 292 | 577 |
| Mei Tanaka | 139 | 118 | 364 | 621 |
| Kieran O’Donnell | 131 | 97 | 318 | 546 |
| Priya Nair | 112 | 104 | 247 | 463 |
| Sam Ruatapu | 71 | 77 | 149 | 297 |
Calls, texts and emails per team member over any period, as a report.
One Timeline
Carménère Reserva, two containers Negotiation
Every logged call, email, meeting and note stays on the deal it belongs to.
Where Deals touches everything else.
2 of these 8 connections are in your plan today; the others are their own apps.
Proposals
A proposal opens in Proposals’ own panel over Quotes, and an accepted one moves the deal to its contract stage.
Sign
Send for Signature opens Sign in place, and a signed contract closes its deal Won.
Forms
A form with Create a Lead switched on turns each response into a lead, and Lead Ops lists those forms.
Composing an email anywhere in Deals opens Mail’s own composer, and Mail itself opens inside Deals.
Voice
Voice’s calls, texts and voicemail open inside Deals, and a call placed through it is logged by Voice.
Live
A meeting scheduled from a deal or a contact opens Live’s own form, tied to that deal.
Automations
Deals’ sequences, routing and notices are rules in the one rule store, edited in Deals or Automations.
Orderflow
Create Order turns a won deal’s quote into one order, and its status reads back on the deal.
No setup cost. Pay when you start using.
CRM for teams that sell.
Calisto Commerce
The CRM: leads routed and claimed, a pipeline on your own stages, quotes as versions and the contracts they become, people and companies, the day’s follow-ups, the handoff after the sale, commissions and the forecast.
Each Deals seat includes every Core app for the person holding it, Listings and Legal among them. Included with Calisto Commerce when payment runs through the platform.
Recommended for you
Works well together.
Calisto Proposals
Calisto Commerce
Designed proposals priced by a quote from your catalog, sent by email, text, WhatsApp or a link, then chosen, accepted, signed and paid on one link, with follow-up, change orders and analytics.
Learn more →Calisto Sign
Calisto Commerce
Envelopes of one or many documents, sent to each signer in order, checked, chased until everyone signs, and sealed with a certificate anyone can verify.
Learn more →Calisto Forms
Calisto Mail
Calisto Voice
Calisto Live
Calisto Automations
Calisto Ops
Rules that start from your Calisto apps, a schedule or a date and act across them all, every app’s automatic messages as rules, sequences that follow up until a person acts, and every run on record.
Learn more →Calisto Orderflow
Calisto Ops
One queue for every channel, stages moved one at a time, exceptions and service levels, picking, packing and shipping from the right place, carriers, couriers and your own drivers, returns, every floor that fulfills, and the floor worked from a phone with no signal.
Learn more →Recommended for
The industries that run Deals, and what each of them runs it for.
Serviced ApartmentsCorporate sales
Relocation and corporate accounts on one pipeline
Serviced Apartments on Calisto →Short-Term RentalsOwner pipeline
Owner acquisition to countersigned management agreement
Short-Term Rentals on Calisto →CateringInquiry pipeline
Inquiry, qualified, proposal, won with minimums enforced
Catering on Calisto →Bar & LoungeEnquiries & pipeline
An enquiry that becomes a customer, tracked
Bar & Lounge on Calisto →Real Estate AgentsPipeline (CRM)
Capture, qualify, nurture, convert, show, offer, close, refer
Real Estate Agents on Calisto →Real Estate BrokersTransaction pipeline
Eight stages to closing with broker-approval gates
Real Estate Brokers on Calisto →Property DevelopmentBuyer sales pipeline
Kiosk, QR, and web leads on one deduplicated pipeline
Property Development on Calisto →Coaching & TrainingSales pipeline
Inquiry to paying client on one pipeline
Coaching & Training on Calisto →Gym ManagementEnquiries & pipeline
An enquiry that becomes a customer, tracked
Gym Management on Calisto →Spa & WellnessEnquiries & pipeline
An enquiry that becomes a customer, tracked
Spa & Wellness on Calisto →Medical AestheticsEnquiries & pipeline
An enquiry that becomes a customer, tracked
Medical Aesthetics on Calisto →Salons & BarbersEnquiries & pipeline
An enquiry that becomes a customer, tracked
Salons & Barbers on Calisto →Live Music & FestivalsArtist & sponsor pipeline
Offers, holds, and sponsorship on one pipeline
Live Music & Festivals on Calisto →Marathons & EnduranceSponsorship pipeline
Sponsors in a pipeline, not a folder
Marathons & Endurance on Calisto →Artists & TalentBooking pipeline
Inquiries arrive structured, offers go out in one click
Artists & Talent on Calisto →Sports Agents & AthletesContracts pipeline
Club offers, transfers, renewals and endorsements, tracked
Sports Agents & Athletes on Calisto →Venue ManagementEnquiry pipeline
Nine channels feeding one sales pipeline
Venue Management on Calisto →Stadiums & ArenasHire & sponsorship pipeline
Promoters, sponsors and box clients in one pipeline
Stadiums & Arenas on Calisto →Event & Production RentalsEnquiry pipeline
Every enquiry with the client history already open
Event & Production Rentals on Calisto →Recreation & Vehicle RentalEnquiries & pipeline
An enquiry that becomes a customer, tracked
Recreation & Vehicle Rental on Calisto →Tours & ExperiencesAgents & groups
Trade agents, groups, and allocations on one pipeline
Tours & Experiences on Calisto →Attractions & ParksEnquiries & pipeline
An enquiry that becomes a customer, tracked
Attractions & Parks on Calisto →Home & Field ServicesLead pipeline
Enquiry to booked job on one pipeline
Home & Field Services on Calisto →Property & Home InspectionBooking requests
Every enquiry to a booked inspection on one pipeline
Property & Home Inspection on Calisto →Coworking SpacesSales pipeline
Tours, trials, and corporate deals on one pipeline
Coworking Spaces on Calisto →Content CreatorsBrand deal pipeline
Inbound inquiries to signed contract to paid invoice
Content Creators on Calisto →Videography & PhotographersEnquiry pipeline
Structured enquiries that arrive as deals
Videography & Photographers on Calisto →Graphic Designers & ArtistsBrief pipeline
A brief that arrives as a record, not a Slack message
Graphic Designers & Artists on Calisto →Online RetailersWholesale pipeline
Wholesale quotes and B2B accounts on one pipeline
Online Retailers on Calisto →In-Person RetailersEnquiries & pipeline
An enquiry that becomes a customer, tracked
In-Person Retailers on Calisto →Everything included in Calisto Deals.
- Leads, Inbox (open leads nobody owns) and Unclaimed lenses over one lead list
- New Lead with a lead’s name, email, phone, notes and budget with its currency
- Lead capture from Forms: every form with Create a Lead switched on, and New Lead Form from Forms’ lead templates
- Inquiries from a listing’s page, a booking page, a Circle referral, a Live showcase or a contact in Agenda, each written as one lead
- Scan Card: a business card photographed and read, confirmed before the lead is saved
- From Contacts: a person picked from the device’s contacts
- A shared contact card becomes a lead; shared words open a lead draft
- Keep the card photo on the lead (a business setting, on by default)
- Claim, Convert to Deal and Open Deal on a lead’s page
- Lead pools: in turn to the next connected member, or kept to claim, with a roster, a claim limit and an auto-release
- Lead scoring and territories in Lead Ops
- Routing, auto-reassign, auto-tag, auto-reply and date triggers as Automations rules, each opened from Settings ▸ Leads
- A lead is assigned only to someone connected to the business
- Speed to Lead, as a report
- Board, list and calendar over the same deals
- Pipelines and stages of your own, with a wizard for a new pipeline
- Stage gates: required fields, and a minimum value in a named currency
- Gate status across open deals
- Deal aging and stale deals
- One stage at a time on a phone, each with its per-currency totals; move by Move To or a long press
- Mark Won and Mark Lost from a row or a deal’s Actions
- A stage move names the stage the mover saw, so nobody overwrites a colleague
- Archive and Restore
- A deal’s value in the currency picked on it; totals per currency, never converted
- We Represent: Seller Side, Buyer Side or Both Sides, with a Side filter on the list
- Approvals raised on a deal, decided in the one Approvals inbox
- Industry sections switched on in Settings: Engagements for professional services
- Import deals from a spreadsheet, each with its currency
- Its next step at hand: Done or Schedule
- Actions: call, message, email, meeting, next step, log activity, Won, Lost, approval, archive
- Negotiation: every version, Accept, Counter or Decline, Amend and Record Their Amendment
- Closing, Parties, Documents and History on tabs
- Documents attached from Box, from an editor’s Attach to Deal, or shared from another app
- Suggested Next Step, when learned suggestions are switched on
- Keys at a desk: L logs a note, C calls, E emails, M moves the stage, W marks Won, X marks Lost
- Open in New Window in the installed app
- The same page in Listings and Talent
- Quotes with line items from your inventory and price models
- Every quote one version of a deal’s terms; one version is primary and the deal’s figure
- Revise, and Record Their Counter
- Sections the client approves or declines one by one; declined work kept to offer again
- A respond-by day, with its default in Settings
- Sent by email or as a link
- The Proposals tracker on Quotes; a proposal opens in Proposals, priced per proposal
- Contracts: Draft, Activated, Expired or Terminated, made from the accepted quote
- Amend Contract opens a change order, drafted in the quote editor
- Send for Signature opens Sign in place, priced per envelope
- A signed contract moves its deal toward Won; an accepted proposal toward the contract stage
- People: the business’s directory, with Customers, Leads, Members, VIP, Tagged and Starred
- Mine, Recent and A to Z on a phone, with swipe to call or message
- A person’s record with their deals, bookings, purchases, conversations, documents and Forms responses
- Companies with their people, deals and written address; brands under a group
- Vendors and contractors: a role a company plays, with trade, license, insurance and rating
- Duplicates: found, compared side by side and merged
- Smart Lists of people or companies, shared with Segments and Campaigns
- Tags and each tag’s people
- Import contacts from a spreadsheet, and another CRM through Calisto Pro’s import
- Directions to every person’s and company’s address
- Activities: list, board, calendar and timeline of the follow-ups, scoped to Deals
- Callbacks as the Calls list
- A follow-up done in one tap or a swipe, rescheduled with Undo
- Log Activity: a call, meeting, visit, email or note, how it went, how long it took and the next step
- Words typed or dictated
- After a call from the phone’s dialer, Log Activity opens filled in
- Reminders before a follow-up is due, or at its own reminder time
- Schedule Engine: event types, availability and booking pages, the same blocks Agenda mounts
- Today’s meetings with Join and Directions
- Nearby: the customers around you, nearest first, and today’s visits in driving order
- Check In at a customer’s place; where the rep was is kept only if the owner switches it on
- Content: collateral, email templates and document templates
- Deal checklists and anniversary alerts
- Sequences of emails, waits and tasks, enrolled per person
- Sequence Builder: a sequence drafted from a goal
- Shipped rules: a signed contract closes the deal Won, an accepted proposal moves it to the contract stage
- Notices: a lead handed to you, a lead nobody owns, a client gone quiet, a contact added, a duplicate
- Every rule paused or edited in Deals ▸ Automation or Automations
- Handoff: Awaiting Handoff, With Agent, With Coordinator, Third-Party, In a Project, Order in Orderflow, Fulfilled
- How a signed deal is handled: decided on each deal, by its owner, an in-house coordinator or a third-party coordinator
- The handoff checklist and its 48-hour target
- Start a Project with Velocity, one project per deal; Create Order with Orderflow, one order per sale
- Closings: By Step, Deadlines, Conditions and Financing, My Steps, Documents In, Buyer Deposits and At Risk
- A closing’s steps, documents, parties and signature packets, worked in place
- Closing money per currency, paid from trust, and the closing statement
- The closing binder: the executed set as one PDF
- Closing templates and checklists, Seller Side and Buyer Side
- Commission plans on each person’s pay agreement: a share of the deal or of the business’s commission
- Tiers, marginal or whole, over a month, quarter or year; a cap; the most the business keeps
- Commission splits with a teammate or an outside referral partner
- Commission owed once per deal and payee when the deal is won, then approved on your own rule
- The commission calculator, as a what-if
- Settlements: one statement per payee in one currency, recorded as paid
- Deposits: recorded, marked paid and refunded under the money settings
- Money access by family: See Deal Values, See Sales Reports, Look Up Payments, Take Payments
- Analytics: Dashboard, Pipeline, Reps and Targets
- A dashboard of your own widgets, saved for the team
- The forecast with its grid and figures set by hand
- Targets for revenue, deals won or activities, for a rep or the business, by day, week, month, quarter or year
- A target in force once approved, when the business routes it for approval
- Reports: pipeline, win and loss, revenue trend, team performance, goals, deal value, lead source, deal closings, speed to lead and communication volume
- Team: each member’s pipeline, won revenue, target attainment and commissions
- Insights: deal health, forecast, meeting prep, draft, contract review, lead triage, transcription and search
- Tabs: Home, Deals, Leads, Activities and More
- Home: overdue and today’s follow-ups, today’s meetings, new leads, unowned leads, stalled deals, deals closing this week and your pipeline per currency
- The + offers New Lead, Scan Card, From Contacts, New Deal, New Follow-Up, New Contact and Log Activity
- Home, Leads, Activities and People open with no signal; a new lead, follow-up, person or logged activity is sent once when back online
- Files shared to Deals land in a deal’s Documents
- Pushes: Claim, Call, Done and Snooze
- Shortcuts: Follow-Ups, New Lead, Log Activity, Deals and New Deal
- Windows 11 widgets: Today’s Follow-Ups and Pipeline Glance
- Search and the command palette with ⌘K
- Mail, Equipo, Inbox, Live and Voice inside Deals, each priced in its own app
- Proposals per proposal, and Sign per envelope
- Forms (lead capture) and Automations (rules and sequences)
- Velocity (projects) and Orderflow (orders) after the sale
- Listings, Talent, Trades and Events work their deals on the same pipelines
- Segments and Campaigns read the same lists
Questions about Calisto Deals
Yes. A deal opened in Listings is the same deal and the same page in Deals, and Talent’s and Trades’ boards are Deals’ pipelines in their own stage names. Nothing is copied between them.
From a Forms form with Create a Lead switched on, an inquiry on a listing or a booking page, a scanned business card, a shared contact card, a Circle referral or an import. A lead becomes a deal when someone converts it.
Only the rules you leave on. Moving a deal toward Won when its contract is signed, telling someone a lead was handed to them and flagging a client who has gone quiet are Automations rules, paused or edited in Deals or in Automations.
Yes. Import deals and contacts from a spreadsheet, each deal with its own currency, or bring another CRM’s records through Calisto Pro’s import, which runs in your browser.
The owner decides. A deal’s value follows See Deal Values, open to everyone unless narrowed to each person’s own deals, to admins or to owners. Totals and other people’s commissions follow See Sales Reports. A person always sees their own.
No. It records what each person is owed when a deal is won, and a settlement records the payment once it is made outside Calisto.
Home, Leads, Activities and People open with no signal on a device that keeps Deals. A logged activity, a new lead, a new follow-up or a new person is saved on the device and sent once when the connection returns.