Hotels & Resorts

Hvordan laver verdens bedste operatører konsistens se så let?

Calisto Pro eliminerer friktion ved at holde din reception, husarbejde, spisestue og vedligeholdelse i total synkronisering, så alle dine gæsters oplevelse er fejlfri gæstfrihed.

Uafhængige hoteller · Boutique-hoteller · Resorts · B&B'er og gæstehuse · Værtshuse · Hotelgrupper

Calisto Stays + Kiosks

Every arrival is ready before they reach the desk.

Calisto Stays collects each guest's registration, deposit, room and door key in the days before they arrive, and the lobby kiosk in Calisto Kiosks checks them in when the desk is busy.

Day at a Glance · Thursday 7:00Every department
38AnkommerReception41ForladerReception22Rooms to cleanVedligeholdelse120Dækker i natRestaurant1BryllupBegivenheder3ReparationerVedligeholdelse
Check-In Hub · Ana RuizGold · arrives Thursday
RegistreringDone · police registration filed
DepositTaget
Værelse 412High floor, as on her six stays
Door keyUdstedt
Room 412 · deposit · keyKlar

Pre-arrival form · her answers

Fjerfrit pudeHousekeeping board
GlutenfriKøkken
Airport transfer · 15:40Concierge
15:00 · three arrivals at onceNetwork down · the kiosk keeps going
Kim familyAt the desk with Marta
OseiChecked in at the kiosk · key issued
PatelChecked in at the kiosk · key issued
22:10 · walk-inUpstairs in 1:48
ReservationTom Avery · one night · Deluxe King
Værelse404
ForudgodkendelseGodkendt
Tape chart · fourth floorTonight full · nothing re-typed
TorFreLørdagSolManTirsdag
401Okafor
402Sánchez–Lee
403Kim
404Walk-in
405Patel
406Rossi

Lobby-kiosk

Welcome, Mr. OseiRoom 318 · key readyOffline · still checking in

Calisto Stays + Events + Dine

Every revenue stream. One system.

Meeting rooms and banquets in Calisto Events, restaurant and catering in Calisto Dine, day desks in Calisto Coworking and the gift shop in Calisto Shop sell beside your rooms, on one calendar and one guest.

Casa Marina · the property

Værelser142 rooms

Sold tonight

BestemmelserumHalf-day meeting for 12 with coffee, billed to Arcos Group's accountCalisto Events
BallerumSaturday gala: seats chosen on the seat designer, 180 tickets soldCalisto Events
Business loungeA day desk on Ana Ruiz's reservation, on the same invoice as the night and the coffeeCalisto Coworking
Pool & beach clubA day pass for someone not staying: 64 of 80 places, the pass on her phoneCalisto Navigator
Gift shopSundries and local coffee, charged to room 412Calisto Shop
GarageValet and an EV charge, on the same folio as every other chargeCalisto Stays
Kitchen & restaurantLunch for 80 catered off-site from the banquet kitchen's prep, and private dining for 14Calisto Dine
Every space sellsTap a space on the plan, or scroll.
VærelserUS$48,300Mad og drikkeUS$11,940BegivenhederUS$9,860MøderUS$2,180SkrivebordeUS$740DagskortUS$1,920DetailhandelUS$1,310ParkeringUS$860
Room RevPARUS$340Total RevPARUS$545

Calisto Sync + Pulse

Approved at 9am. Live on 200 channels by 9:01.

Calisto Pulse suggests tomorrow's rate from demand, the market and your history. You approve it, and Calisto Sync sends it to every connected channel and your own booking page at once.

Deluxe King · Saturday 14 JuneRate grid
Music festival announced for that weekendPulse suggests US$239 · floor US$160 · ceiling US$260
OTA · oneUS$189US$239 · 9:01US$239Sold · 23:00
OTA · twoUS$189US$239 · 9:01US$229 · off parityUdsolgt
GDSUS$189US$239 · 9:01US$239Udsolgt
MetasearchUS$189US$239 · 9:01US$239Udsolgt
Calisto Stays guest siteUS$189US$239 · 9:01US$239Udsolgt
Din bestillingssideUS$189US$239 · 9:01US$239Udsolgt
Parity alertOTA · two is showing a different price. Fixed before a guest sees two.
The last Deluxe King sold on OTA · oneYour booking page stopped offering it before the next visitor loaded the page.
Channel Performance · this yearThe direct booking pays no commission
KanalOpholdIndtægtProvisionNetto
OTA · one412US$92,600US$16,670US$75,930
OTA · two268US$58,300US$9,910US$48,390
GDS96US$24,100US$2,410US$21,690
Din bestillingsside305US$66,800IngenUS$66,800

Calisto Dispatch + Assure

Checkout udløser rengøringen. Rengøringen markerer reparationen.

Calisto Dispatch turns every checkout into a clean on the housekeeper's phone. A failed inspection in Calisto Assure becomes a work order with its photo, and the room is released the moment it passes.

Housekeeping board · third floorThe front desk reads it too
301Klar302Besat303Klar304Besat305MudderetInspection failedKlar306Klar307Besat308Mudderet309Besat310Klar311Besat312Mudderet

Maribel's route · reordered

1. 412Early arrival · moved up
2. 305Checked out 11:02
3. 308Checked out 10:40
4. 210Late checkout · moved back

Supervisor inspection · room 305

Flekket dyneklædeWork order · housekeeping · highErstattet
Loose bathroom tileWork order · maintenance · highFixed by Luis · verified by Carla
Luis took the tile: the nearest qualified technician, with the lightest load.
305 · ReadyReleased to the front desk the moment it passed.
2:00Sensor · third-floor ice machine
2:01Work order to the engineer on call
7:00Fast
The guest never complained.
Room 305 · checkout cleanKontrollisteStrip and make the bedToiletRestock the minibarFresh linen and towelsFloor and windows
Linen used2 sets · par 46 left
Minibar genfyldt6 items

Calisto Stays + Display + Ledger

Every charge on one folio. The ninety-minute audit, gone.

Calisto Dine, Spa and Golf post every charge to the guest's folio as it is rung, Calisto Display shows what is on sale on every screen, and Calisto Ledger closes the day on exceptions.

Folio · room 412 · Ana RuizÅben
08:10Tee time and a cartGolfUS$145
13:30Pool bar · ceviche, two drinksSpisUS$38
17:00Couples massageSpaUS$260
17:20Snorkeling tour, booked by the conciergeOpholdUS$120
19:40Dinner for two on the terraceSpisUS$186
Kitchen countSea bass −2 · lime −3 · rice −0.4 kg
Room · three nightsArcos Group paysBar, spa, golf, tour, dinnerAna paysOne bill, not four · settled in euros, reported in dollars
Every screen · Calisto DisplayÉt system
Lobby welcome boardToday: Sánchez–Lee wedding · Arcos Group, boardroom
Boardroom signArcos Group · 9:00 to 13:00
VejledningBallroom → Level 1 · Spa → Garden wing
Room 412 TVWelcome back, Ana
Night audit · 23:302 exceptions
1. PostingFærdig
2. AfstemningFærdig
3. UndtagelserTwo to look at
4. RevisionssporFærdig
5. Date rollFærdig
No-show · room 219Charged against its guarantee
The ninety-minute audit, gone.

Pool bar screen

Today's specialsFrozen margaritaFish tacosCeviche sold out · off the screen
Why Clients Love Calisto Pro

What changes when every department reads the same guest.

Reservations, housekeeping, the kitchen, the spa, golf and the events team work from one stay, one room and one folio.

1

standard, held everywhere. Reservations, housekeeping, maintenance, the spa, golf, the restaurant, keys and reviews read the same guest, so there is one version of what happened.

ÉN STANDARD
3

timestamped records behind every disputed night: the inspection photo, the door log and the folio line. The guest who wants the night refunded gets an answer rather than an apology.

RECORDET SVARER
0

data lock-in. Your guest list is kept in the country you choose and exports in full on any plan. The OTA holds a copy of the booking. It does not hold the guest.

DINE DATA
73

payment gateways across 30+ countries. Your merchant account, your currencies, your terms.

FÅ BETALT OVERALT
24/7

operator DNA. The 3am ice machine alarm, the spa no-show rebooked, the group block released on time, the folio that balances across four outlets. Designed by someone who has run these departments.

OPERATOR DNA

0+

channel connections

0

payment gateways

0

intake paths

0

businesses, one system

Calisto Deals + Proposals

The won deal built the block.

Calisto Deals carries a wedding or conference from the first inquiry to the signed contract. Calisto Proposals prices it from the same rates your channels sell, and the won deal creates the room block.

Sánchez–Lee weddingJun 13 to 15 · 40 rooms · dinner for 120
ForespørgselForslagAftaleVundet

Proposal · priced from the rate calendar

40 rooms × 2 nights · group rate$15,120
Dinner for 120 · terrace$13,200
Ceremony and reception space$6,500
I alt$34,820
New inquiry · from the websiteOpened by the couple · 3 timesSigned · Feb 2

Won · made by the deal

Værelsesblok40 rooms · Jun 13 to 15
VærelseslisteShared with the couple
Master-folioBilled to the couple
Pickup · 31 of 40Cutoff May 15May 15 · 9 unclaimed rooms back to the house
Banquet event order · Jun 14On the outlets' calendar · kitchen preparing 120 covers
Aftale$34,820Master-folio$34,820The same number

Calisto Navigator + Access

Appen er nøglen. WiFi'et er check-in.

Calisto Navigator gives every guest their stay in one link, with no app to download. Calisto Access puts the room key in their phone's wallet for the dates of the stay, and nothing longer.

The desk

15:00 · Ana is already inChecked in from the taxi
Room 412 · doorKey active Jun 13 to 16Key stopped at checkout
Your stay · Hotel Mar AzulCheck ind nu
AnkomstToday, about 15:30
IDPassport checked
Indtjekket
Lommebog
Hotel Mar AzulVærelse 412Jun 13 to 16
Tap · door open
Mar Azul WiFiWelcome back, Ana

Connected for your stay, no password.

Tonight at the spaHot stone, 60 minutes · 17:00 open
Dit opholdBooked and ordered
Spa · 17:00Hot stone, 60 minutes
VærelsesserviceClub sandwich · 2 waters
Pool day passFor a friend · Sunday
Hurtig checkoutYour folio
Room 412 · 3 nights$567.00
Dinner · Mar Azul$84.50
Spa · hot stone$95.00
Minibar$18.00
Betalt$764.50
Værelse 412Thank you, Ana

Your key has stopped opening the door. See you next time.

No line at the desk, start to finish

Opholdet

RegistreringFiled with her ID, before arrival
Spa · room service · day passOn the outlets and on her folio
Folio er indstilletEvery outlet, itemized

Calisto Interact

The guest texts. The agent sees six stays.

Calisto Threads brings every guest message, WhatsApp, text, email or web chat, onto the guest's stay, and Calisto Dial shows who is calling before you answer. A request becomes a work order in one tap.

Threads · today

Ana RuizRoom 412 · WhatsApp
Tom BeckerRoom 401 · Text
Lucía GómezArriving · Email
10:14 · WhatsApp · Ana Ruiz

Could we check out at 2pm?

Approved · housekeeping's route moves 412
11:30 · Email · Ana Ruiz

Can you book the airport transfer again?

Matched to her stay last March
14:20 · Incoming call

Ana Ruiz · booked direct · Gold

Yesterday's WhatsApp is on screen
16:05 · Text · Tom Becker, room 401

The AC isn't cooling in 401.

Work order WO-218 · maintenance · thread attached
16:20 · Text · Tom Becker, room 401

$40 refunded for the night, under your limit.

2:00am · Web chat · Ana Ruiz

What time is checkout?

Answered at 2:00 · nobody at the desk was woken
Tomorrow's 38 arrivals · pre-arrival message sentFrom your own number, each in their own languageEngelskSpanskFranskPortuguese

Opholdet

Ana Ruiz · Room 412GuldSix previous staysTuesday · Spa · $95.00Checkout moved to 2pmAirport transfer · Jun 16

Calisto Workforce + Equipo

Skemaet ved, at morgen har 38 ankomster.

Calisto Workforce builds each department's schedule from tomorrow's arrivals and runs payroll from the hours worked, with overtime flagged as it accrues. In Calisto Equipo, the team talks the day through.

Tomorrow · 38 arrivals · 41 departuresHousekeeping needs 1 moreEvery department covered
6:0012:0018:0024:00
Reception
Vedligeholdelse
Food and beverage
Vedligeholdelse
Rosa Peña · clocked in 6:587.5 hours · overtime at 8
Food safety certificate · Marta DíazDue Dec 4 · course assigned
Each person sees only their screensFront desk setHousekeeper's setNight auditor's set
Labor cost$4,180Timer pr. optaget værelse2.9Besættelse86%

Hotel Mar Azul · Hub

Elena · Front desk

412 checks out at 2pm. Wedding guests from 3.

Rosa · Housekeeping

Then 412 goes first after 2. Carmen takes floor 3.

Jorge · Maintenance

401's AC is fixed. I'll check 405 before arrivals.

Night handover

412 late checkout 2pm · 401 AC fixed · two cots for 318

On the shift, not with the person leaving it

Calisto Campaigns + Reputation

Udløseren er checkout, ikke en kalender.

When a guest checks out, Calisto Reputation asks for the review and Calisto Campaigns sends the thank-you and the offer to come back, built from their stay. A lapsed guest gets a reason to return.

Tom Becker · checked out 11:02Room 401 · 3 nights · SilverÉn gæsterecord

Ved kassen

Forespørgsel om reviewQueued for 24 hours later
Stay points640 points added
Thank-youWith a rebooking offer for his tier
Rebooked · 3 weeks laterSame record as the complaint and the reply

Anmeldelser

★★★ · "Hot room on night two"Beside his booking and work order WO-218Replied · recovery email names the stay dates
Six platforms, one place · answered on timeGoogleBooking.comExpediaTripadvisorAirbnbYour site

The next stay

Lapsed 90 daysJoins a segment · an offer built from what he bought
Ana's referral linkA colleague books 2 nights · 500 points back to Ana
Occupancy at 90%Ad spend turned down on its own
Consistency is why they return

Same hotel. Same staff. A different standard.

Uden CalistoMed Calisto
By hand, at night
Restaurant charges posted
Radioed
A late checkout reaches housekeeping
Lost
A spa no-show
Missed
A group block's release date
At breakfast
The 3am alarm is heard

Calisto Stays + Assure

One standard, held at every property.

Calisto Stays runs every property from one login, with one reservation system and chain-wide rates that each property can adjust. Calisto Assure inspects every property against your brand standards.

Every property · this morningOne login
EjendomBesættelseADRRevPAR
Santo Domingo84%RD$7,950RD$6,678
Punta Cana91%US$212US$193
Tulum78%MX$3,480MX$2,714
Chain rate · Deluxe KingWeekends +8% at every propertyPunta Cana · festival weekend +15%
Brand inspection · Tulum 92%2 findings · each fixed, verified by someone elseLukket
Morning report · every propertyAnd owner statements for the owners’ rooms

The head housekeeper retires with everything except her method.

Deluxe King checklist · used at all 3 properties
Tilslutningerne

Twenty-four apps. One guest.

Every department knows the guest. Every app reads and writes the same stay, room and folio.

Gæst
Ophold
Kiosker
Begivenheder
Spis
Coworking
Shop
Navigator
Synkroniser
Pulse
Dispatch
Assure
Spa
Golf
Display
Regnskabsbog
Tilbud
Forslag
Adgang
WiFi
Interager
Arbejdsstyrke
Equipo
Kampagner
Reputation

Ophold

The front desk, the tape chart, rates, folios and the night audit, on every reservation.

Lær mere →

Kiosker

The lobby kiosk checks guests in and issues their keys, and keeps going when the network drops.

Lær mere →

Begivenheder

Meeting rooms, banquets and galas, with function sheets, the seat designer and tickets.

Lær mere →

Spis

Every outlet's menu and floor plan, catering and private dining, charged to the room as it is rung.

Lær mere →

Coworking

Day desks and meeting rooms on the same invoice as the night and the coffee.

Lær mere →

Shop

The gift shop's sundries and local goods, charged to the room.

Lær mere →

Navigator

The guest's stay in one link: check-in, the key, ordering, day passes and checkout.

Lær mere →

Synkroniser

200+ OTA, GDS and metasearch channels and your own booking page on one connection.

Lær mere →

Pulse

Tomorrow's rate suggested from demand, the market and your history, inside your floor and ceiling.

Lær mere →

Dispatch

Every checkout a clean on the housekeeper's phone, every failed item a work order.

Lær mere →

Assure

Inspections against the room's reference photos and your brand standards, verified by someone else.

Lær mere →

Spa

Treatments, therapists and rooms on one schedule, every treatment on the guest's folio.

Lær mere →

Golf

Tee times, carts and the pro shop, on the guest's folio.

Lær mere →

Display

Every screen in the building and the TV in every guest room, on one system.

Lær mere →

Regnskabsbog

The five-phase night audit, the city ledger and a journal entry the moment each charge happens.

Lær mere →

Tilbud

Weddings, conferences and corporate accounts on one pipeline, from inquiry to contract.

Lær mere →

Forslag

Group proposals priced from the rate calendar your channels sell.

Lær mere →

Adgang

The room key in the guest's phone wallet, live for the stay's dates.

Lær mere →

WiFi

A sign-in page that greets a returning guest by name and checks the booking.

Lær mere →

Interager

WhatsApp, text, email, web chat and calls on the guest's stay.

Lær mere →

Arbejdsstyrke

Each department's schedule built against tomorrow's arrivals, and payroll from it.

Lær mere →

Equipo

A Hub for the property and each department, where the team talks the day through.

Lær mere →

Kampagner

The checkout is the trigger: thank-you, rebooking offer, points and the win-back.

Lær mere →

Reputation

Reviews from six platforms in one place, and a three-star review that starts the recovery.

Lær mere →
The full stack

Calisto Pro for Hotels & Resorts

Ophold
  • Today: arrivals still to come, guests in house, departures, rooms not ready, walk-ins, no-shows, open folios and what is still owed
  • Day at a Glance, a card per department
  • The Check-In Hub up to 30 days ahead: registration, deposit, room, door key and online check-in
  • The police registration each country requires, filed to SES.HOSPEDAJES, Alloggiati Web or SIBA, and who is still missing one
  • The tape chart, every room by night from two weeks to a year: drag a stay to move it, click a free night to book
  • Walk-ins, and day-use rooms by the hour
  • Reservations as a list, a map or a ledger, each opening the stay's page with its folio, messages and record
  • Tjueindte indløbsveje til én kø
  • Room moves, upgrades, split stays and a payment schedule
  • Group blocks and allotments with pickup, cutoff and release; rooming lists and master bills; a booking link per group
  • Rate plans and seasons on one grid by room type and night, a row per channel; packages and meal plans; corporate, group and member rates; night rules; length-of-stay prices; gap nights
  • Resort and per-guest fees and each region's tourist tax on every quote and folio
  • Your own booking page with your deposit and cancellation rules, and your hotel on the Calisto Stays guest site
  • Folios split by payer, charge type or date, bill to company, payment links, card holds and monthly accounts
  • The Night Audit: exceptions, rooms sold, occupancy, room revenue, ADR, charges by department and payments by tender in each currency
  • Guest profiles with preferences, every stay, VIP and do-not-rebook, duplicates merged
  • The room board: start cleaning, mark clean, mark inspected, report a problem, on a phone even with no signal
  • Linen and amenities against par, and damage charged against the folio
  • Guest requests from the desk, a kiosk, the room TV, the portal or a message; late checkouts approved or declined
  • Kids club: rooms, ratios, check-in and collection
  • Every floor and event room drawn once on the floor designer, its zones in step with door access
  • Owners' rooms: owner blocks, statements, trust, payouts and the owner's portal
  • Reports: occupancy, ADR, RevPAR, departments, profit and loss on the USALI layout, channel performance, housekeeping labor, revenue by outlet into one total RevPAR
  • Screen sets per job: front desk, housekeeper, night audit, owner
  • Your future reservations brought across from your current system
Lager
  • Recipe costing to the ingredient: a dish sold depletes everything behind it
  • Minibar, linen and amenities draw down as housekeeping uses them
  • Three order sources, one live stock count
  • Tomorrow's prep from covers booked, occupancy and meal plans
  • Purchase orders against par, received against the order, with the variance flagged
  • Food cost per dish, outlet and period from what was actually used
Register
  • Room preference, dietary needs and every previous stay on one guest profile
  • The complaint resolved last March, still on the record
  • Every department reads the same guest
Purview
  • Legal name, tax ID, hours, address and currency per property
  • Every outlet, kiosk, portal and screen the property has
  • One catalog for rooms, food and drink, spa, events, golf, parking and retail
  • A "Romantic Weekend" package composed once and sold everywhere, and listings checked before they publish
  • Who reads which guest's details
Tegning
  • Room-type checklists, brand inspections and rate rules published once
  • They arrive locked at every property
  • Versionshistorie med et snapshot ved hver redigering
Pulse
  • Seven-factor pricing on demand, the market and your history
  • An event announced reprices that weekend
  • A new property gets suggestions from comparable hotels
  • A floor and a ceiling on every night
  • Reviewed by you, or on autopilot
Synkroniser
  • 200+ OTA, GDS and metasearch channels on one connection
  • A switch per room type and channel
  • Availability sent within a minute of every booking
  • Parity alerts before a guest sees two prices
  • Channel performance: stays, revenue, commission and net
  • Errors shown with how to fix them
  • An overbooking allowance per room type
  • Charge a channel's virtual card, and the taxes it collected
Betalinger
  • 73 gateways across 30+ countries, on your own merchant account
  • Pre-authorization, stored cards and secure processing on the deposit and the final bill
  • Charges settle in the guest's currency and report in yours, with multi-currency invoicing
  • Local payment methods at booking
  • The no-show fee charged against the guarantee
Tilbud
  • One pipeline for groups, weddings and corporate accounts, from inquiry to contract
  • A won deal creates the room block, rooming list and master folio
  • Release dates carried on the block
Forslag
  • Priced from the same rate calendar the channels sell
  • Opened and accepted, tracked
  • The room block arrives at the agreed rate
Sign
  • Group contracts, vendor agreements and guest waivers signed on any device
  • Filed against the deal, the guest and the booking
Dispatch
  • A room turns Dirty the moment checkout posts
  • Routes built against today's departures and arrivals, and stayover cleans on their own schedule
  • A checklist per room type, worked on a phone
  • A failed inspection item becomes a work order with its photo
  • The nearest qualified technician with the lightest load; overdue jobs reassign
  • Preventive maintenance on the days the rooms are empty
  • Lobbies, corridors and the pool on a schedule
Orderflow
  • The restaurant, pool bar, cafe, gift shop and room service on one kitchen queue
  • The kitchen display, the expediter and the bar queue
  • Delivery platform orders in the same queue
Regnskabsbog
  • The five-phase night audit: posting, reconciliation, exceptions, audit trail, date roll
  • Only what disagrees, surfaced
  • City ledger with receivables aging
  • A balanced journal entry the moment each charge happens
  • Owner statements with trust per property or room
  • Your current books brought across once
Adgang
  • The room key in the guest's phone wallet, for the stay's dates
  • A code that activates with the booking and stops at checkout
  • Six smart-lock brands, on the locks you already have
  • Entry by floor, zone and time window: staff master keys, housekeeping zones, vendor access that ends with the job
  • Every door event logged
WiFi
  • A sign-in page that greets a returning guest by name
  • A booking code checked against a real reservation
  • The email captured onto the guest's profile
Desk
  • Requests, complaints and damage claims with the folio, the booking and the door log beside them
  • Service targets measured against your hours
  • A satisfaction survey on every case
Assure
  • A finished clean checked against the room's reference photos
  • Brand-standard inspections with scoring
  • Et mislykket element rejser en fund, og fundet rejser en rettgørelse.
  • Someone other than the person who did the work verifies it
  • Asset records, and compliance entries that close with the work order
  • Recurring pool care and readings
Arbejdsstyrke
  • Each department's schedule built against tomorrow's arrivals
  • Clock-in, and overtime flagged as it accrues
  • Payroll from the timesheet the schedule made
  • Labor cost and hours per occupied room
  • Onboarding and certifications against the compliance calendar
Automationer
  • Confirmation, pre-arrival upsell and check-in instructions in the guest's language
  • The door code sent on confirmation
  • Alarmen fra ismaskinen kl. 3 om morgenen når en, der kan handle
  • Group block release and spa no-show rebook by rule
  • Review requests, win-backs and birthdays
I dag
  • One morning screen: occupancy, revenue by department, last night's audit, open jobs and guest requests still open
  • RevPAR, ADR and occupancy over time
Navigator
  • The guest's stay in one link, with no download
  • Mobile check-in with the ID checked on the phone
  • Room service, the spa, amenities and day passes from one screen
  • Express checkout against the itemized folio
  • The pre-arrival form
  • Owners read their statements and book their own nights in their own portal
Interager
  • Threads: WhatsApp, text, email, web chat and channel messages on the guest's stay
  • Dial: who is calling, how they booked and their last message, before anyone answers
  • Questions at 2am answered without waking the desk
  • Pre-arrival and in-stay messages in the guest's language from your own number and mailbox
  • A refund under your limit, from the thread
  • Live virtual site tours for planners who cannot visit
Equipo
  • A Hub for the property and each department, where the team talks the day through
Station
  • The front desk's and each outlet's screens, set up per job
  • Terminals, card readers and printers for every outlet
Spis
  • Lobby restaurant, pool bar, room service, spa cafe, clubhouse, private dining and rooftop, each with its own menu, hours and floor plan
  • Charge to the room as the order is rung
  • Covers against the plan
  • Banquet event orders on the outlets' calendar
Spa
  • Each treatment booked with its therapist and a room that can do it, held together, and a couples suite taking two at once
  • Couples, groups and spa days on one booking, each guest with their own treatment and therapist, placed back to back
  • Enhancements priced on their own line and added to the treatment's time
  • The guests in house with no spa appointment, on the spa's morning, so the desk can offer them one
  • Every treatment charged to the guest's room, on their folio, whether the hotel runs on Calisto or on its own system
  • The intake form and the waiver answered on the guest's phone before they arrive, in their own language
  • A deposit or a card held at booking, and a no-show rebooked from the waitlist or charged what your policy sets
  • The floor at the spa desk: who is in which room and for how long, the walk-in line and the waitlist
  • Day passes for visitors, opening the pool and the thermal floor for the hours sold, with a daily limit
  • Memberships for local members, passes that count down and gift cards worth one treatment
  • Retail on the same folio, from one stock with the backbar
  • Therapists at their levels, with commission on treatments and retail
  • Opening checks and wet-area readings from any phone, and each room reset against its photo
  • Guests due back recalled when their treatment comes round, and reviews asked after the visit
  • Booked from the marketplaces and map searches guests use, treatment by treatment
Golf
  • Tee times, the pro shop, lessons, carts and memberships
  • On the guest's folio
Fit
  • Classes and coached sessions
  • Gym passes
Shop
  • The gift shop: branded merchandise, sundries and local goods
  • Charge to the room
  • Revenue by outlet
Begivenheder
  • Weddings, conferences, banquets and outdoor functions
  • Funktionsskemaer
  • The seat designer
  • Billettering
Coworking
  • Day desks and meeting rooms sold to guests, members and walk-ins from one calendar
  • One invoice for the night, the desk and the coffee
Kiosker
  • The lobby kiosk: check-in, the room key, a restaurant reservation and payment
  • Five modes on one device
  • Keeps working when the network drops
Display
  • Every TV and screen in the hotel on one system, the TV in every guest room included
  • The pool bar screen shows today's specials from the menu being sold
  • The welcome board lists today's events
  • Meeting room signs read the calendar
  • Room-number and wayfinding signs change with the property, not with a print run
Signal
  • Sensors and thresholds open their own work orders
  • Critical alerts go straight to the engineer on call
Sider
  • Your direct booking website, at the rate every channel shows
  • A Book Now button for any other site
Kampagner
  • The checkout is the trigger: thank-you, rebooking offer, points
  • A lapsed guest becomes a segment with an offer from their stay
  • A message to every guest in house, arriving or leaving
Reputation
  • Reviews from six platforms in one place
  • A three-star review starts the recovery
  • Each property's Google Business Profile
  • The post-stay survey scores the room and the housekeeper who cleaned it
Cirkel
  • A guest's referral link, the booking it brought and the points it earned
Reklamer
  • Audiences built from loyalty tiers and how often guests book
  • Spend that turns down when the hotel fills
Segmenter
  • "Lapsed Gold members" without an export
Skemaer
  • The pre-arrival form whose answers write to the booking: housekeeping sees the pillow, the kitchen the diet, the concierge the transfer
Dokumenter
  • A welcome letter that reads the live booking, so an upgrade changes the room number in it
  • A function sheet that updates when the deal does
Depot
  • Photos from room checks under the room, the inspection and the work order
  • ID captured at check-in on the guest and the booking
  • Every file found from the record it belongs to
Universitet
  • Training modules, assessments and certificates per person and property
Etos
  • Your look on every guest touchpoint and channel listing
Alle ejendomme

Én platform til hver hotel-operatør

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  1. Guests check in from Navigator, and the key comes with it.

  2. Seven-factor rates with the market watched; no revenue manager required.

  3. WhatsApp, text and email from before arrival to after checkout.

  4. Your own booking engine, with no channel commission.

Prissætning

Ingen opsætningsomkostning. Betal, når du begynder at bruge.

Team size across your organizationInclude all locations, franchisees, and managed properties.

Mid-Scale to Full-Service Property

Din fond

Inkluderet med dine planer

Din Core-app viser alt, hvad dine Commerce- og Ops-planer aktiverer. Core-Only Pricing sælger det alene, for en virksomhed, der foretrækker ikke at betale en procentdel.

Værelser og reservationerCalisto Stays · Calisto Stays

Tape-diagram, ankomster, værelsesfordeling og opholdslevetid

Mad og drikkevarer lagerCalisto Inventory

Opskrifter, minibar, sengetøj og forplejningsvarer lager

GæsteprofilerCalisto Registry

Præferencer, tier, tidligere ophold og klagehistorik

Ejendom, outlets og brandspecifikationerCalisto Purview · Calisto Purview · Calisto Blueprint

Juridisk identitet, skat, valuta og outlets pr. ejendom

Core + Ops

Checkout triggers the clean, and the night audit closes itself

Priser pr. plan

Core + Commerce

Rooms, restaurants, spa and events, all posting to one folio

Priser pr. plan
Anbefalet

Core + Commerce + Ops

Checkout triggers the clean, and the night audit closes itself

Priser pr. plan
Start nu

Ingen kontrakter, ingen prøver. Brug appene og betal, når du er klar.