Every conversation, filed against the person who had it.
Email, phone, chat, video and every messaging channel your customers use. Each one writes to the contact record rather than to its own silo, so whoever picks up the next message can already see everything that came before.
Seven apps til din kommunikation.
Hver åbnes på det skærm, hvor du faktisk arbejder. Følg et kort igennem for at se, hvordan det virker.
Email on your own domain, organized around people rather than messages.
Læs mereYour own customer conversations, each thread beside that person's bookings and history.
Læs mereYour own phone number, with the caller’s history on screen before you answer.
Læs mereYour business lines, answered as a team: assigned, timed and escalated.
Læs mereYour business numbers, answered as a team, with call flows, queues and an agent console.
Læs mereEvery call and meeting, per person, in the browser and inside Equipo.
Læs mereOne timeline for every conversation with a person, whatever channel it used.
Læs mereVerification that writes its answer onto the contact record.
Læs mereHver app. Én person.
Hver kanal arkiverer mod kontakten snarere end mod sig selv, så hele historien om en person er på skærmen, før du svarer, uanset hvilken vej de har nået dig.
Indbakke
Dine egne kundemeddelelser fra alle kanaler, én tråd pr. person.
Post
E-mail på dit eget domæne, organiseret omkring mennesker.
Røst
Din egen telefon, med røsteren på skærmen, før du svarer.
Calisto Threads
Dines virksomheds linjer, besvaret som et team, hver tråd ved siden af kundens optegnelse.
Calisto Dial
Din virksomheds tal, besvaret som et team, med opkalders optagelse i agentkonsollen.
Live
Hver samtale og møde, pr. person, vedhæftet til optegnelsen.
Forbind
Opkald, e-mails, møder og beskeder, sorteret efter hvem de var med.
Identitet
Et dokumentscan, et ansigtsmatch og en livscheck, som ét resultat.
Se, hvordan Calisto Interact virker i din virksomhed.
Vælg din sektor for at se arbejdsgange, terminologi og konfiguration.
Hotel og overnatning
Food & Beverage
Real Estate & Property
Begivenheder & Underholdning
Leisure & Tourism
Professionelle ydelser
Commerce & Retail
Questions about Calisto Interact
Per app. There is no bundle price for the whole thing, because most businesses want two or three of these rather than all eight. Each card on this page carries its own cost, and each app page carries its own buy button.
Yes. Mail runs on your own domain, and it organizes around the person rather than around the message, so a thread sits beside that contact’s bookings, orders and history.
The customer channels businesses actually get reached on (WhatsApp, SMS, Instagram, Facebook, website chat, OTA messaging, email, voice and reviews) all landing in one shared inbox rather than in nine separate apps.
Inbox is the shared work queue for customer messages: who is unanswered, who is assigned, what the SLA says. Connect is the timeline for one person, showing every conversation anyone in the business has had with them, filed by who it was with rather than by the channel it arrived on.
On the shared contact record every app files against: Deals carries the directory and the companies, Agenda keeps your own address book, and Connect shows the conversations. It is one record, so no channel keeps its own idea of who a customer is.
Team chat is Equipo, and it is free on every account as part of Calisto Work: channels, direct messages and shared files for your own team. Its calls and meetings run on Live, which is one seat per person here in Interact.
