Every treatment booked with its provider and its room.
Book every treatment with the right provider and room, chart it behind the clearance you grant, and check each client out with their next visit already booked.
Everything a spa or a clinic runs on, in order
From the treatment menu to the client’s next visit.
One Client
One client followed from the booking to the next visit.
The Menu and the Rooms
Treatments, rooms, levels and who performs them, and your floor plan.
The Day
Today, part by part, from the huddle to the close.
Skrivebordet
The calendar, each appointment and client, the floor and the till.
Før behandlingen
Intake, waivers, what rules it out and deposits.
The Clinical Record
Charts, photos, plans and sign-off, behind clearance.
Selling and Coming Back
Passes, memberships, day passes and rebooking.
The Rooms Kept Ready
Checks, readings, repairs and stock.
Holdet
People, certifications, screen sets and stations.
On a Phone
The tab bar, Home, photos and no signal.
The Client’s Side
Booking, waivers and passes on their own phone.
Rapporter
Services, providers, rooms, clients and sales.
Automationer
Every message a rule you switch.
Opsætning
One checklist and one Settings page.
Kommunikation
Conversations with clients and calls to your numbers.
Prissætning
What Spa costs, and the plans it comes with.
One client, from the booking to the next visit
What the front desk, the provider and the medical director each do, screen by screen.
Bookingen
Online, by phone or at the desk: the treatment, the provider and a room it can be done in, held together. A full day puts the client on the waitlist, offered the next time that comes free.
Book en aftale
Injectables, skin and laser treatments at our Surry Hills clinic.
Before the visit
The intake form and the treatment’s waiver, signed online or recorded from paper, a consultation or patch test first where the treatment needs one, and the deposit taken or the card held.
I dag
Everything happening today, in every room and every department
- 09:30Charlotte Nguyen$120.00Deposit to Take
- 11:00Ruby CastellanoJawline ContourConsultation First
- 12:15Isabella FraserLaser Resurfacing Consent · Ikke underskrevet endnuConsent Needed
- 13:00Zoe Papadopoulos$90.00Deposit to Take
- 14:30Mia ThorntonDermal Filler Consent · Its wording changedConsent Needed
- 16:45Grace WhitfieldAnti-Wrinkle, Three AreasConsultation First
- 17:30Lachlan PriceLaser Resurfacing Consent · UdløbetConsent Needed
Indtjekning
At the desk or on the provider’s phone. Today shows who is with which client in which room, who is running behind and which rooms are free now.
The treatment
The provider opens the chart and records what was done, the products used with their lots, and the photos. Only the people you clear read it.
Mia Thornton
Tilføj til hitlisten
Vis detAfslutning
A treatment that needs it waits for the medical director, who signs it off or sends it back.
I dag
Everything happening today, in every room and every department
- 15:12Mia ThorntonLip Filler, 1 ml · Sophie Lin, RNVenter på underskrift
- 13:40Harper DoyleSkin Booster · Ella Morris, RNVenter på underskrift
- 12:05Oscar BellAnti-Wrinkle, Three Areas · Dr. Hannah ReidVenter på underskrift
- 10:50Isabella FraserLaser Resurfacing · Liam CarterVenter på underskrift
Betaling
Take Payment opens the Register on the visit’s folio: the treatment, the aftercare products and a gift card on one check.
Tilmeld
What was done, what they take home, a tip, the next visit, and the drawer >> Hvad der blev gjort, hvad de tager med hjem, en tip, næste besøg og skuffen
The next visit
Book the Next Visit before they leave. Rebooking lists who is due back by their treatment plan, their own rhythm or the treatment’s interval.
Mia Thornton Spa Udchecket ✓ Klient bekræftet
Who it is for, the treatment, who does it and when.
Book en aftale
Injectables, skin and laser treatments at our Surry Hills clinic.
Run the day from the desk and the treatment rooms
Today opens on the day in the order it happens: the huddle against your targets, the checks before opening, who to confirm, couples and spa days not ready, the rooms through the day and the gaps to fill.
I dag
Everything happening today, in every room and every department
- 15:30Layla & Karim HaddadCouples Hammam Journey · Mariam Yousef · Oud SuiteIn TreatmentCouples or Spa Day
- 16:00Sophie LaurentArabian Oud Massage · Leila Farouk · Amber RoomIn Treatment
- 16:30Elena PetrovaGold Radiance Facial · Hana Saleh · Facial RoomAnkommetWaiting 3 min
- 16:45Omar RashidDeep Tissue Massage · Omar Nasser · Treatment Room 38 min Late
- HammamIn use until 17:30 · 91% bookedI brug
- Oud SuiteIn use until 17:30 · Next at 17:45 · 87% bookedI brug
- Treatment Room 3Next at 17:15 · 62% bookedGratis
- Treatment Room 4Ready at 16:50 · Next at 17:00 · 78% bookedTurning Over
- 15:30Layla & Karim Haddad2 gæster · 4 treatments · Indtil 18:00Klar
- 17:00Al Ketbi bridal party6 gæster · 12 treatments · Indtil 21:00Ingen leverandør
- 18:00Mariam SaeedSpa Day · 3 treatments · Indtil 21:30Klar
- 19:00Khan family3 gæster · 3 treatments · Indtil 20:30Overlappende
Huddle
Appointments, rooms booked, providers booked, prebooked, and service and retail sales on each currency’s own rail, each against its target, with the hotel’s capture when guests are in house.
Ready to Open
The opening checks, wet-area readings, room set-up and repairs due. Once the doors open, Checks & Repairs.
- 07:00Sauna switched onIngrid Solberg · BadstueFærdig
- 07:15Cold plunge readingAnyone on shift · KaldtkarFærdig
- 07:30Pool chlorine and pHDig · UtebassengBetal nu
- 07:45Treatment rooms set upAnyone on shift · Behandling 1 to 3Betal nu
- 08:15Couples suite set upMaren Dahl · ParsuiteSenere
- Steam generator descalingDampbad · Ikke tildelt · Høj prioritetForfalden
- 11:00Lounge reading lampHvilerom · Erik HaugenRoom Out of Service
To Confirm
Today’s and tomorrow’s clients who have not confirmed.
- 11:00Sabine RothLindenhof Signature Massage · Lena HoferIkke bekræftet
- 13:30Petra VogelAlpine Herbal Facial · Mira SauerIkke bekræftet
- 16:15Klara WendtDeep Tissue Massage · Jonas BrandtIkke bekræftet
- I morgenMatteo Müller09:30 · Hot Stone Massage · Jonas BrandtIkke bekræftet
- I morgenGreta Simon10:00 · Hyaluronic Lip Filler, 1 ml · Dr. Eva BrandlIkke bekræftet
- I morgenUte & Rolf Baier14:00 · Couples Linden Ritual · Tobias ErnstIkke bekræftet
Couples & Spa Days
Each party or spa day with what is not ready: no provider, no room, a long wait, or treatments that overlap.
- 10:00Yamada Kenji & Rina2 gæster · 4 treatments · Indtil 13:00Klar
- 11:30Tanaka EmiSpa Day · 3 treatments · Indtil 16:00No Room
- 13:00Kobayashi bridal party5 gæster · 10 treatments · Indtil 17:30Ingen leverandørOverlappende
- 14:00Suzuki Haru & Aoi2 gæster · 2 treatments · Indtil 15:30Long Wait
- 15:30Mori family4 gæster · 6 treatments · Indtil 18:00Klar
- 16:00Ito MaiSpa Day · 3 treatments · Indtil 19:30Klar
Before Their Visit
Consents owed, a consultation still to come first, and deposits to take.
- 09:00Émilie TremblayMicroneedling Consent · Ikke underskrevet endnuConsent Needed
- 10:30Olivier GagnonLaser fractionnéConsultation First
- 11:15Chloé Roy100,00 $Deposit to Take
- 13:00Mathieu CôtéIPL Photofacial Consent · Its wording changedConsent Needed
- 14:45Léa BouchardPeeling chimique moyenConsultation First
- 16:00Gabriel Lavoie75,00 $Deposit to Take
- 17:30Camille PelletierLaser Hair Removal Consent · UdløbetConsent Needed
Mindesmerker
By the clock: arrived and waiting, in treatment, running behind.
- 10:00Fernanda AlvesLimpeza de Pele Profunda · Camila Duarte · Sala 2In Treatment
- 10:15Gustavo RochaHidratação Capilar · Rafael Moreira · Sala 4 · Free until 10:50Behandles
- 10:30Patrícia MendesHidratação Profunda · Beatriz Lima · Sala 1AnkommetWaiting 6 min
- 10:30Ana RibeiroPeeling de Diamante · Juliana Prado · Sala 312 min Late
- 10:45Lucas & Marina SouzaRitual a Dois · Thiago Nunes · Suíte CasalArriving SoonCouples or Spa Day
- 11:00Renata FariasFacial Vitamina C · Larissa Costa · Sala 2Arriving Soon
Værelser
Each treatment room in use until, turning over until, free or out of service, and who is next.
- Thermal HallIn use until 20:00 · 74% bookedI brug
- Massage Room 1In use until 14:30 · Next at 14:45 · 88% bookedI brug
- Massage Room 2Next at 15:00 · 59% bookedGratis
- Couples SuiteReady at 14:20 · Next at 14:30 · 95% bookedTurning Over
- Facial RoomIn use until 15:15 · 71% bookedI brug
- Mud RoomSteam valve replacementUde af drift
- Island PoolIn use until 21:00 · 66% bookedI brug
Who’s Working
Shifts against bookings. A room rented to its renter’s own business shows only as occupied.
- 09:00Valeria RíosIndtil 17:00 · 86% booked · 6 appointments · First at 09:30
- 10:00Diego HerreraIndtil 19:00 · 72% booked · 5 appointments · 1 gapGratis nu
- 10:00Lucía MéndezIndtil 18:00 · 91% booked · 7 appointments · First at 10:00
- 12:00Paola CastilloIndtil 20:00 · 54% booked · 3 appointments · 2 gaps
- 13:00Camila NavarroIndtil 20:00 · 63% booked · 4 appointments · First at 13:30Gratis nu
- Cabina 6Andrea SalinasLejet
Gaps to Fill
A provider’s open time with a room free through it, and the waitlist clients who fit it.
- 11:15Sophie Lin, RNÅben indtil 12:30 · 75 min · Treatment Room 3 · Fits Grace Whitfield · Anti-Wrinkle, Three Areas1 on the Waitlist
- 13:00Ella Morris, RNÅben indtil 14:00 · 60 min · Treatment Room 1 · Fits Ruby Castellano · Skin Booster, Amelia Kovac · Hydrating Facial2 on the Waitlist
- 15:30Dr. Hannah ReidÅben indtil 16:15 · 45 min · Treatment Room 2
- 16:00Liam CarterÅben indtil 17:00 · 60 min · Laser Room · Fits Oscar Bell · IPL Photofacial1 on the Waitlist
- 17:00Chloe BarnesÅben indtil 17:45 · 45 min · Facial Room
Walk-Ins
The line, and who is served next.
The wait is about 25 min.
- 10:42Wanjiru Kamau1 in lineOffered Their Turn
- 10:48Brian Otieno2 in line
- 10:55No. 33 in line
- 11:02Achieng Odhiambo4 in line
- 11:06Kevin Mwangi5 in line
Rebook Before They Leave
Who is checking out with nothing booked, and the Due Back count.
- 09:00Isabelle FortinNathalie GirardIn Treatment
- 09:30Marc-André CaronJulie BergeronAfsluttet
- 10:00Sophie LemieuxNathalie GirardAfsluttet
- 10:15Antoine BélangerDr. Karine OuelletIn Treatment
- 10:45Audrey PaquetteJulie BergeronAfsluttet
Udeblevne
Today’s no-shows, with the fee to charge or the guarantee to release.
- 09:30Olivia PrattAnti-Wrinkle, Two Areas · Dr. Amelia Hart · £60.00Card Held
- 10:45James WhitakerHydrating Facial · Chloe Bennett · £45.00Fee Charged
- 12:15Freya WalshLip Filler, 1 ml · Dr. Amelia Hart · £95.00Card Held
- 13:00Isla MurraySkin Peel · Imogen Shaw
- 15:30Ruby EvansMicroneedling · Priya Kaur · £70.00Card Held
Diagrammer
Charts still open and charts awaiting the medical director, shown only with clinical clearance.
- 10:15Jenna HoltWrinkle Relaxer, Upper Face · Dana Whitfield, NPChart Open
- 11:00Ava LindqvistLip Filler, 1 ml · Dana Whitfield, NPChart Open
- 09:30Morgan PriceChemical Peel · Rosa DelgadoVenter på underskrift
- 09:45Leah SatoMicroneedling · Kai MorganVenter på underskrift
- 10:30Harper QuinnLaser Hair Removal · Brooke TranVenter på underskrift
Hotel Guests
Guests in house with no spa appointment, when there are stays in house.
- Claire HughesVærelse 412 · Leaves Sat, 11/14No Spa Booking
- Thomas FischerVærelse 207 · Leaves Fri, 11/13No Spa Booking
- Amélie MoreauVærelse 318 · Leaves Mon, 11/16No Spa Booking
- Chidi OkoyeVærelse 501 · Leaves Sun, 11/15No Spa Booking
- Hannah BeckerVærelse 615 · Leaves Tue, 11/17No Spa Booking
- Liam O’ConnorVærelse 109 · Leaves Sat, 11/14No Spa Booking
To Answer
Client conversations waiting for a reply.
- 08:12Ingrid BergMaren DahlWaiting for a Reply
- 08:40Ole JohansenIkke tildeltWaiting for a Reply
- 09:05Sofie LieErik HaugenWaiting for a Reply
- 09:22Henrik MoeIkke tildeltWaiting for a Reply
- 09:31Nora BakkeMaren DahlWaiting for a Reply
Pengene
Shown only to a reader who may look payments up, and takings only with sales reports.
- Taken so far: RD$284,650.00
- 3 skuffer åbneÅben
Mine and Everyone
A provider opens on their own day. Colleagues’ names and sales show where People & privacy allows.
- 09:30Charlotte NguyenAnti-Wrinkle, Three Areas · Treatment Room 3In Treatment
- 10:15Harper DoyleSkin Booster · Treatment Room 3AnkommetWaiting 4 min
- 11:00Ruby CastellanoInjectables Consultation · Consultation RoomArriving Soon
- 14:30Mia ThorntonLip Filler, 1 ml · Treatment Room 3
- 15:30Amelia KovacJawline Contour · Treatment Room 3
- 16:45Grace WhitfieldAnti-Wrinkle, Three Areas · Treatment Room 3
Hjem
Counted from the same day Today draws, each count opening its list.
Luk dagen
Tips, the drawers, the figures and the sign-off.
I dag
Book, seat and check out from the desk
The appointment holds the visit. The client holds the record.
<Kalender
By provider and by room, with working hours, group bookings and the waitlist. On a phone, a free slot books in place.
<Kalender
Every treatment by provider and room: who is with a client, what is free, and when
Day, Board and Working Hours
The day by provider and by room, the board, and each provider’s hours.
<Kalender
Every treatment by provider and room: who is with a client, what is free, and when
Grupperejsninger
A couple or a party on one booking, each opening its own page.
<Kalender
Every treatment by provider and room: who is with a client, what is free, and when
| Dato | Parti | Gæster | Mindesmerker | Status | Kode |
|---|---|---|---|---|---|
| jue, 12/11 | Martínez bridal party | 8 | 16 | I dag | CB-G418 |
| jue, 12/11 | Brooks family | 4 | 6 | I dag | CB-G421 |
| sáb, 14/11 | Coral Logistics team retreat | 12 | 12 | Komende | CB-G425 |
| dom, 15/11 | Peña & Taveras anniversary | 2 | 4 | Komende | CB-G427 |
| mar, 17/11 | Hernández quinceañera | 6 | 12 | Komende | CB-G430 |
| sáb, 21/11 | Los Corales wellness weekend | 6 | 14 | Komende | CB-G433 |
Venteliste
A full day puts the client on it, and a freed time is offered to them.
<Kalender
Every treatment by provider and room: who is with a client, what is free, and when
| Klient | Behandling | Dag | Mellem | Status | Tilmeldt |
|---|---|---|---|---|---|
| Georgia Lane | Anti-Wrinkle, Three Areas | Thu 12/11 | 10:00 to 13:00 | Tilbudt | Tue 10/11 |
| Harriet Cole | Lip Filler, 1 ml | Thu 12/11 | 14:00 to 18:00 | Venter | Mon 09/11 |
| Sophie Grant | Hydrating Facial | Thu 12/11 | 12:00 to 15:00 | Venter | Wed 11/11 |
| Emily Clarke | Skin Booster | Fri 13/11 | 09:00 to 12:00 | Tilbudt | Sun 08/11 |
| Alice Ford | Microneedling | Sat 14/11 | 16:00 to 19:00 | Venter | Wed 11/11 |
| Maya Shah | Chemical Peel | Sun 15/11 | 10:00 to 14:00 | Booket | Fri 06/11 |
Hurtigbooking
A booking link for one treatment, provider and time, sent by text or email.
Hurtigbooking
Generer en sikker, offentlig link, som en kunde kan åbne uden at logge ind for at bestille direkte.
Offentlig bookingslink
Udløber 14/11/2026. Enhver med dette link kan booke, ingen indlogging krævet.
https://spa.calistoco.com/book/express/x7kq2m9t- Service
- Massagem Relaxante
- Længde
- 60 min
- Listepris
- R$ 260,00
Have every client ready before they reach the room
A booking asks what the treatment needs before it is written: the intake form, the waiver at the version in force, a consultation or patch test first, and a deposit or a card held.
Depositum og fravær
De aftaler, der kræver en depositum eller et kortgaranti, og hvor hver enkelt står.
| Hvornår | Klient | Deposit | Stående | Aftale | |
|---|---|---|---|---|---|
| 12/11 10:00 | Layla HaddadOud Ritual, 120 min | AED 250.00 | Held on card | OA-4K7P | |
| 12/11 11:30 | Omar Al MansooriHammam & Scrub | AED 180.00 | Betalt | OA-4K9D | |
| 12/11 14:00 | Sophie LaurentCouples Amber Journey | AED 300.00 | Forfaldsdato | OA-4M2C | |
| 11/11 16:30 | Rania SalehGold Facial | AED 150.00 | Anmodet | OA-4H1Z | |
| 13/11 09:30 | Arjun MehtaDeep Tissue, 90 min | AED 220.00 | Held on card | OA-4N8T | |
| 13/11 12:00 | Noura Al ShamsiBridal Spa Day | AED 400.00 | Betalt | OA-4P3W | |
| 14/11 15:00 | Elena PetrovaHammam & Scrub | AED 180.00 | Forfaldsdato | OA-4Q6R | |
| 14/11 17:30 | Khalid RahmanOud Ritual, 120 min | AED 250.00 | Held on card | OA-4R0J | |
| 15/11 11:00 | Mariam YoussefHydrating Facial | AED 120.00 | Betalt | OA-4S5L |
Indtastningsformularer
Services
A form bound to the treatment, with Forms. The answers are filed in the client’s chart, never on the booking.
Fravigelser
Intake Forms & Waivers
The waivers clients sign. Changing the words makes a new version, asked again.
| Fravigelseserklæring | Type | Gælder for | Gælder for (Dage) | Version | Placerede felter | Opdateret |
|---|---|---|---|---|---|---|
| Neurotoxin ConsentMedical consent · 2026-10-31 | Medical consent | Spa | 365 | v4 | 6 | 2026-10-31 |
| Dermal Filler ConsentMedical consent · 2026-10-03 | Medical consent | Spa | 365 | v3 | 7 | 2026-10-03 |
| Laser & IPL ConsentMedical consent · 2026-11-06 | Medical consent | Spa | 180 | v5 | 6 | 2026-11-06 |
| Chemical Peel ConsentMedical consent · 2026-08-16 | Medical consent | Spa | 180 | v2 | 5 | 2026-08-16 |
| Photo & Media ReleasePhoto & media release · 2026-06-15 | Photo & media release | Alt | 730 | v1 | 3 | 2026-06-15 |
| Health DeclarationHealth declaration · 2026-11-09 | Health declaration | Alt | 90 | v6 | 9 | 2026-11-09 |
A medical waiver per treatment, with Sign, asked again when its words change and sent from the appointment. One signed on paper is recorded with its scan.
What Rules It Out
Lip Filler
Hvad der udelukkes
Et svar på indtastningsformularen, eller en allergi eller tilstand i kundens journal, der betyder, at dette ikke skal bookes uden en tjek.
Værelser og behandlinger
Hvordan en behandling bookes.
An intake answer or a chart alert that rules a treatment out, and the credential its provider must hold. What a match does online, how long a paper waiver counts and what a lapsed credential does are your settings.
Who Still Has to Sign
Intake Forms & Waivers
Appointments this week whose client has not yet signed the waiver their treatment asks.
| Aftale | Klient | Service | Fravigelseserklæring | Hvorfor |
|---|---|---|---|---|
| 12/11 15:30 | Beatriz AlmeidaChemical Peel Consent | Peeling Químico | Chemical Peel Consent | Ikke underskrevet endnu |
| 13/11 10:00 | Rafael SouzaLaser Consent | Laser Fracionado | Laser Consent | Words changed, sign again |
| 13/11 14:00 | Camila FerreiraSkin Needling Consent | Microagulhamento | Skin Needling Consent | Ikke underskrevet endnu |
| 14/11 11:30 | Larissa CostaLaser Consent | Laser Fracionado | Laser Consent | Expired, sign again |
| 15/11 09:00 | Thiago RibeiroHealth Declaration | Massagem com Pedras | Health Declaration | Ikke underskrevet endnu |
| 16/11 16:00 | Juliana MartinsChemical Peel Consent | Peeling Químico | Chemical Peel Consent | Words changed, sign again |
The next seven days’ appointments whose client lacks the treatment’s waiver.
Who Signed What
Intake Forms & Waivers
Who has signed each treatment’s waiver, at which version, and until when.
| Klient | Fravigelseserklæring | Forespørgt af | Givet | Signeret version | Nuværende version | Undertegnet | Gyldig indtil | Stående |
|---|---|---|---|---|---|---|---|---|
| Olivia HartleyLaser Consent · v5 · Undertegnet | Laser Consent | Laser Hair Removal | Undertegnet | 5 | 5 | 22/10/2026 | 20/04/2027 | Nuværende |
| Amelia BrooksNeurotoxin Consent · v3 · Undertegnet | Neurotoxin Consent | Anti-Wrinkle, 3 Areas | Undertegnet | 3 | 4 | 25/06/2026 | 25/06/2027 | Words changed, asked again |
| Priya NairChemical Peel Consent · v2 · På papir | Chemical Peel Consent | Peel, Medium | På papir | 2 | 2 | 03/11/2026 | 02/05/2027 | Nuværende |
| Grace WhitmoreDermal Filler Consent · v3 · Undertegnet | Dermal Filler Consent | Lip Filler | Undertegnet | 3 | 3 | 28/10/2025 | 28/10/2026 | Udløbet |
| Hannah OkaforLaser Consent · v4 · På papir | Laser Consent | IPL Photofacial | På papir | 4 | 5 | 10/10/2026 | 08/04/2027 | On paper, asked online next visit |
| Charlotte ReidHealth Declaration · v6 · Undertegnet | Health Declaration | Every treatment | Undertegnet | 6 | 6 | 10/11/2026 | 08/02/2027 | Nuværende |
Who signed which version, and how. A waiver signed on paper is added with New Paper Waiver.
Hvad hver behandling spørger om
Intake Forms & Waivers
Each treatment’s intake form, its waiver and its medical sign-off.
| Service | Indtastningsformular | Fravigelseserklæring | Version | Medicinsk underskrift |
|---|---|---|---|---|
| Faltenbehandlung, StirnNeurotoxin-Einwilligung · v4 | Anamnese Injektionen | Neurotoxin-Einwilligung | 4 | Ja |
| LippenaufbauFiller-Einwilligung · v3 | Anamnese Injektionen | Filler-Einwilligung | 3 | Ja |
| MicroneedlingMicroneedling-Einwilligung · v2 | Hautanalyse | Microneedling-Einwilligung | 2 | Nej |
| FruchtsäurepeelingPeeling-Einwilligung · v2 | Hautanalyse | Peeling-Einwilligung | 2 | Nej |
| Hot-Stone-MassageGesundheitserklärung · v6 | Gesundheitsfragebogen | Gesundheitserklärung | 6 | Nej |
| IPL HautverjüngungLaser-Einwilligung · v5 | Laser-Vorgespräch | Laser-Einwilligung | 5 | Ja |
The intake form, the waiver and its version, and whether the medical director signs off, for each treatment.
Deposits and No-Shows
Ritual Temazcal para Dos
120 min · $3,800.00
Depositum ved booking
Ingen depositumEn fast beløbEn procentdel af prisenHold klientens kort (beskyttelse mod ikke-tilstedeværelse)Ophævelse
None, fixed, a percentage or a card held. Charge the no-show fee or release the guarantee from the list.
Udeblevne
Depositum og fravær
The appointments nobody came to in the last 30 days, and whether each no-show fee was charged.
| Hvornår | Klient | Service | Leverandør | Gebyr for ikke-opmøde | Holdt eller Betalt |
|---|---|---|---|---|---|
| 11/11 | Wanjiru KamauKsh 3,500.00 | Deep Tissue, 90 min | Achieng Otieno | Fee to charge | Ksh 3,500.00 |
| 10/11 | Brian MutuaKsh 2,500.00 | Sports Massage | Kevin Njoroge | Fee charged | Ksh 2,500.00 |
| 08/11 | Faith WambuiKsh 3,000.00 | Hot Stone, 75 min | Achieng Otieno | Fee to charge | Ksh 3,000.00 |
| 06/11 | Daniel KipropKsh 2,000.00 | Swedish, 60 min | Mercy Chebet | Fee charged | Ksh 2,000.00 |
| 03/11 | Grace NyamburaKsh 4,500.00 | Couples Massage | Kevin Njoroge | Fee charged | Ksh 4,500.00 |
| 31/10 | Samuel OchiengKsh 1,500.00 | Foot Reflexology | Mercy Chebet | Fee charged | Ksh 1,500.00 |
The no-shows a held card is claimed for.
Keep every chart behind the clearance you grant
Only you and the people you clear read a chart, a photo, a plan or a prescription. Every read and change is recorded in the Activity log, and records are kept as long as your country requires.
Diagrammet
Alerts, intake visits, treatment records, chart templates and amendments, on a tab of the client’s record beside Before & After. A provider you cleared starts a treatment record from the appointment, and the chart is read online, never kept on a device.
Jenna Holt
The Body Map and Its Lots
Tap the face or body where a product went, and chart its units and the lot it came from.
Chloe Nguyen
The Scribe
Say or type what you did, and the scribe drafts the note on Calisto’s own servers. You check it before it is charted.
Élodie Tremblay
Scribe
Sæt eller skriv, hvad du har gjort; skribenten udkaster noten på Calisto's egne servere, og du tjekker den, før den optages.
Client says skin felt tight after last peel, no flaking past day 4. Mild redness on both cheeks before starting. Applied TCA 15% two passes, frost level 1 on forehead and cheeks. Neutralized, calming mask 10 min.Amendments
An entry is amended, never erased: the original stays on the record, marked amended.
Valentina Reyes
Det oprindelige ophold står på optegnelsen, markeret som ændret; dette bliver indgangen på dets plads.
Før og efter
Photos on the chart, taken on a phone or shared to Spa, compared side by side. A photo shared to Spa reaches the chart only through the chart’s own door, which asks for clearance; without it, the person is told so and nothing is kept.
Sabine Roth
Behandlingsplaner
A treatment plan sent to the client as a proposal, with Proposals, from the chart, where Proposals’ panel opens in place. When a sent plan counts as waiting is your setting, and a reminder is a rule you turn on.
Marina Carvalho
Opskrifter
Prescriptions written on the chart as a draft, then issued.
Aisha Karim
Afslutning
The medical director signs off or sends back. A closed treatment that needs sign-off waits in the Approvals panel for the person you name, only a person cleared for clinical records decides, and Sign Off is never undone.
Afslutning
De behandlinger, der er underskrevet de sidste 30 dage, nyeste først. Det, der venter på lægechefen, er i dine Godkendelser under dit navn.
| Behandling | Klient | Af | Klinik | Lukket | Undertegnet af |
|---|---|---|---|---|---|
| Anti-Wrinkle, 3 AreasGrace Whitmore | Grace Whitmore | Olivia Hartley, RGN | Mayfair | 11/11/2026 16:40 | Dr. James Ashford |
| Lip Filler, 0.5 mlHannah Okafor | Hannah Okafor | Leah Sutton, RGN | Chelsea | 11/11/2026 12:15 | Dr. James Ashford |
| Skin BoosterCharlotte Reid | Charlotte Reid | Olivia Hartley, RGN | Mayfair | 10/11/2026 17:05 | Dr. James Ashford |
| Cheek Filler, 1 mlPriya Nair | Priya Nair | Leah Sutton, RGN | Chelsea | 09/11/2026 11:30 | Dr. Sarah Lindqvist |
| Anti-Wrinkle, ForeheadEleanor Price | Eleanor Price | Olivia Hartley, RGN | Mayfair | 08/11/2026 15:20 | Dr. James Ashford |
| Polynucleotides, EyesIsla Fraser | Isla Fraser | Leah Sutton, RGN | Chelsea | 07/11/2026 10:45 | Dr. Sarah Lindqvist |
A Lot’s Recall
Lots lists every client who received a batch, so a recall finds them, behind clearance. Drawing a charted lot from stock, and charting an expired lot, are your settings.
Parceller
Hver part af dit backbar med udløbsdato og hvad der er tilbage. Åbn en for at se alle kunder, der har modtaget den, for en tilbagekaldelse.
| Produkt | Lot | Status |
|---|---|---|
| Peeling Glicólico 30%Udløber 10/06/2027 · Afrejse 8 | PG-2406-117 | I dato |
| Sérum Vitamina C 15%Udløber 06/12/2026 · Afrejse 3 | VC-2405-042 | Udløbende |
| Mascarilla de ArcillaUdløber 06/11/2026 · Afrejse 2 | MA-2311-008 | Udløbet |
| Aceite de Masaje NeroliUdløber 08/09/2027 · Afrejse 14 | AN-2407-233 | I dato |
Clinical Access
Clearance is its own setting, apart from who may see money: Default, Cleared or Never for each person. An admin is not cleared by being an admin, a screen set never grants clearance, and an appointment shows a person without clearance only whether its gates are met.
Hold
Who works here, when they work, how they are paid, and the screens each person sees
<Hvem læser den kliniske journal
Only you read it, and the people you clear here: your therapists, practitioners and medical director. An admin is not cleared by being an admin.
| Person | I dette erhverv | Klinisk journal | |
|---|---|---|---|
| Thandi NkosiAdmin | thandi@tidewaterspa.co.za | Admin | Standard (kun ejer) |
| Dr. Naledi MokoenaTeammedlem | naledi@tidewaterspa.co.za | Teammedlem | Godkendt |
| Megan van WykTeammedlem | megan@tidewaterspa.co.za | Teammedlem | Godkendt |
| Sipho DlaminiTeammedlem | sipho@tidewaterspa.co.za | Teammedlem | Godkendt |
| Ayesha PatelTeammedlem | ayesha@tidewaterspa.co.za | Teammedlem | Standard (kun ejer) |
| Lerato KhumaloStation person | lerato@tidewaterspa.co.za | Station person | Aldrig |
The Access Log
Every read and change of a chart, allowed or refused, and each chart’s Who Opened This Chart. Charts, Sign-Off and Lots also open in OrderFlow under the same clearance, and the record can live on your own database if you choose.
Diagrammer
Hver klientes kliniske journal, deres fotos og hvem der åbnede hvad.
| Hvornår | Person | Klient | Hvad | Tilladt |
|---|---|---|---|---|
| 11. 12. 14:52 | Dr. Kovács EszterNagy Péter | Nagy Péter | Skrev | Ja |
| 11. 12. 14:31 | Szabó AnnaTóth Katalin | Tóth Katalin | Læs | Ja |
| 11. 12. 13:58 | Varga BenceHorváth László | Horváth László | Afvist | Nej |
| 11. 12. 13:12 | Dr. Kovács EszterKiss Judit | Kiss Judit | Opened a photo | Ja |
| 11. 12. 12:40 | Tóth KatalinTóth Katalin | Tóth Katalin | Their own | Ja |
| 11. 12. 11:05 | Molnár ZsófiaFarkas Gábor | Farkas Gábor | Eksporteret | Ja |
| 11. 12. 10:22 | Szabó AnnaBalogh Éva | Balogh Éva | Læs | Ja |
Jenna Holt
Sell what clients come back for, and bring them back
Rebooking lists who is due back by their treatment plan, their own rhythm or the treatment’s interval, with Book, Call and Text on each row. Recall messages are rules you turn on in Automations.
Genbestilling
Who is due back and has nothing booked.
Genbestilling
Hvem er forfalden tilbage og har intet booket, efter deres behandlingsplan, deres egen rytme, ellers deres behandlings genbookningstid.
| Klient | Sidste besøg | Seneste behandling | Forfaldsdato | Dage forfaldet | Af | Aftalt at høre fra dig | |
|---|---|---|---|---|---|---|---|
| Njeri MwangiDeep Tissue, 90 min | 05/10/2026 | Deep Tissue, 90 min | 02/11/2026 | 10 | Their rhythm | Email and text | Book |
| Otieno OdhiamboSports Massage | 28/09/2026 | Sports Massage | 04/11/2026 | 8 | The service’s rebook time | Tekst | Book |
| Akinyi AchiengHot Stone, 75 min | 10/10/2026 | Hot Stone, 75 min | 07/11/2026 | 5 | Their rhythm | Email and text | Book |
| Kamau GithinjiBack, Neck & Shoulders | 13/09/2026 | Back, Neck & Shoulders | 08/11/2026 | 4 | Their treatment plan | Book | |
| Mutua MusyokaFoot Reflexology | 16/10/2026 | Foot Reflexology | 09/11/2026 | 3 | Their rhythm | Not agreed | Book |
| Wairimu KariukiPrenatal Massage | 14/10/2026 | Prenatal Massage | 10/11/2026 | 2 | Their rhythm | Tekst | Book |
| Chebet RotichSwedish, 60 min | 23/09/2026 | Swedish, 60 min | 11/11/2026 | 1 | The service’s rebook time | Email and text | Book |
Open every room ready, and keep it that way
Opening checks, wet-area readings and room sanitation, with Assure. A repair is a work order with Dispatch, and its room stays out of service.
Rutinemæssige kontroller
The opening, room and closing checks, the readings they took, and the work passed or sent back.
| Tjek | Kontrolliste | Hvor ofte | Placering | Nu | Forfaldsdato | Færdig | Missede | Tildelt til | Status | |
|---|---|---|---|---|---|---|---|---|---|---|
| Badstue, temperatur07:30 · Ingrid Solheim | Våtområder, morgen | Dagligt | Bryggen | Færdig | 07:30 | 29 | 1 | Ingrid Solheim | Aktiv | N| = |
| Dampbad07:30 · Ingrid Solheim | Våtområder, morgen | Dagligt | Bryggen | Færdig | 07:30 | 30 | 1 | Ingrid Solheim | Aktiv | N| = |
| Utendørs boblebad, klor og pH14:00 · Henrik Dahl | Vannkvalitet | Every 2 hours | Takterrassen | Forfaldsdato | 14:00 | 186 | 4 | Henrik Dahl | Aktiv | N| = |
| Kaldtkar14:00 · Henrik Dahl | Vannkvalitet | Every 2 hours | Takterrassen | Forfaldsdato | 14:00 | 184 | 6 | Henrik Dahl | Aktiv | N| = |
| Behandlingsrom, klargjort08:45 · Sigrid Berg | Rom klare | Dagligt | Bryggen | Færdig | 08:45 | 30 | 1 | Sigrid Berg | Aktiv | N| = |
| Hvilerom12:00 · Magnus Haugland | Rom klare | Every 2 hours | Bryggen | Missede | 12:00 | 92 | 3 | Magnus Haugland | Aktiv | N| = |
| Garderober16:00 · Magnus Haugland | Renhold gjennom dagen | Every 2 hours | Bryggen | Komende | 16:00 | 95 | 2 | Magnus Haugland | Aktiv | N| = |
Opening Checks
Before the first guest: the wet areas switched on and their readings, and the rooms set up.
Through the Day
Room sanitation, run from any phone.
A Repair
A work order that names a treatment room keeps it out of service on Today’s Rooms. Requests, recurring maintenance and each work order on its own page, with Dispatch.
Arbejdsordrer
Anmodninger opdelte i planlægningsbar feltarbejde
| Arbejdsordre | Prioritet | Status | Forfaldsdato | Modtager |
|---|---|---|---|---|
| Behandlungsliege hebt nicht mehrBehandlungsraum 3 | Høj | I gang | 12.11.2026 | Tobias Ernst |
| Dampfbad: Dampferzeuger entkalkenDampfbad | Normal | Tildelt | 14.11.2026 | Tobias Ernst |
| Leuchte im Ruheraum flackertRuheraum | Lav | Åben | 17.11.2026 | Ikke tildelt |
| IPL-Gerät: JahreswartungÄsthetikraum | Normal | Venter på godkendelse | 21.11.2026 | Ikke tildelt |
- Behandlungsraum 3Behandlungsliege hebt nicht mehrUde af drift
- 13:30Behandlungsraum 1In use until 13:30 · Next at 14:00 · 82% bookedI brug
- Behandlungsraum 2Next at 13:15 · 74% bookedGratis
- 13:05PaarsuiteReady at 13:05 · Next at 13:30 · 70% bookedTurning Over
- 14:15ÄsthetikraumIn use until 14:15 · 68% bookedI brug
Inspektioner
Work done on the rooms and equipment, passed or sent back.
Rutinemæssige kontroller
The work done on your treatment rooms and equipment, passed or sent back.
Lager
Retail on the shelf, the backbar, linen and amenities: what is on hand, what to reorder, stock received and scanned adjustments, with Inventory.
Lager
What is on the shelf and on the backbar, the linen and amenities, and what to order
| Produkt | SKU | Placering | Tilgængelig | Genbestil kl. | Status |
|---|---|---|---|---|---|
| Óleo de Massagem Amêndoas, 1 LBackbar | BB-OLA-1L | Backbar | 14 | 6 | På lager |
| Máscara de Argila Verde, 500 gBackbar | BB-MAV-500 | Backbar | 3 | 4 | Lav |
| Roupão Branco, MRouparia | RP-BR-M | Rouparia | 22 | 12 | På lager |
| Toalha de RostoRouparia | RP-TR | Rouparia | 9 | 30 | Lav |
| Chinelo DescartávelRecepção | AM-CH | Recepção | 140 | 60 | På lager |
| Sérum Calmante, 30 mlVitrine | RV-SC-30 | Vitrine | 2 | 5 | Lav |
Closing Checks
The rooms closed for the night.
Add your people and give each job its screens
Your people, each person’s clinical clearance, their certifications and their screen sets, with Workforce.
Hold
Who works here, when they work, how they are paid, and the screens each person sees
People and Invitations
Hold
A person joins the business by an invitation they accept.
Certifikater
Hold
| Person | Certifikation | Type | Udstedt af | Udløber | Dage tilbage | Status |
|---|---|---|---|---|---|---|
| Dana Whitfield, NP | Nurse Practitioner LicenseDana Whitfield, NP · 12/03/2026 | Injector license | State Board of Nursing | 12/03/2026 | 21 | Udløber snart |
| Kai Morgan, RN | Registered Nurse LicenseKai Morgan, RN · 12/29/2027 | Injector license | State Board of Nursing | 12/29/2027 | 412 | Gyldig |
| Rosa Delgado | Laser Safety OfficerRosa Delgado · 05/19/2027 | Laser certification | Laser Safety Institute | 05/19/2027 | 188 | Gyldig |
| Brooke Tran | Esthetician LicenseBrooke Tran · 10/31/2026 | Esthetician | State Licensing Department | 10/31/2026 | -12 | Udløbet |
| Kai Morgan, RN | Bloodborne PathogensKai Morgan, RN · 12/16/2026 | Bloodborne pathogens | Safety Training Co. | 12/16/2026 | 34 | Udløber snart |
| Dana Whitfield, NP | CPR and First AidDana Whitfield, NP · 08/19/2027 | First aid | Heart & Life Training | 08/19/2027 | 280 | Gyldig |
The credentials each provider holds, which a treatment can require.
Godkendelser
Services
Who decides a booking request, money waiting on a decision and a treatment’s sign-off.
Screen Sets for Each Job
Ny skærmopsætning
De skærme, en person ser for én opgave her. Start med en skabelon, eller start blankt, og vælg derefter dens skærme.
Spa owner, Spa manager, Spa receptionist, Provider, Spa attendant, Intake & Waiver Desk, Clinician, Treatment coordinator and Medical director, each with Today first.
Stationer
Spa Front Desk
The same screen sets are starting points for a station, which includes Spa’s screens, with Station.
The desk and the treatment room on a phone
Today, Calendar, Register and Clients as tabs, and the day readable with no signal.
The Tab Bar
Today, Calendar, Register and Clients, with More opening the whole menu, and shortcuts to Today, Calendar, Register and New Appointment.
Hjem
At the Desk: Floor, Walk-Ins and New Appointment. In the Rooms: Add Photos, Charts, Routine Checks and Stock. The calendar opens on your own day if you work one, by time for the front desk.
Fotos
Share photos to Spa and pick today’s appointment. They reach the chart only for a cleared person.
Tilføj 3 fotos til...
Fotoerne går ind i klientens journal, som kun personer med klinisk adgang kan åbne.
Meddelelser
Accept or Decline a request, Check In a client due or running late, and open the Calendar on a double booking.
When: sáb, 14/11 15:00. With: Yaritza Almonte. Accept or decline it. Nothing is promised until you do.
AcceptAfvisWith: Carolina Peña. Guests: 2. Aniversario: pétalos de rosa en la Cabana Suite.
IndtjekningNu forventet kl. 11:40. Laura Fernández · CB-7R4D
Indtjekning2 appointments are over capacity. When: vie, 13/11 16:00. With: Ocean Room 2.
Åbn kalenderNo Signal
With Keep Spa on This Device, Home, today’s arrivals, floor and line, the calendar, the till and every appointment and client opened stay readable, and the till keeps selling. Never Settings, the money pages or the clinical record.
Keep Spa here to read the day and your clients with no signal, when the WiFi drops between rooms. The Register keeps selling and sends each sale when the signal returns. Charts are never kept on a device. Checking a client in, booking and moving an appointment need a connection.
< Behold Spa på denne enhedYour day, the calendar, the till, and every appointment and client you open are stored in this browser, for you only. Signing out, or turning this off, deletes them.Spa holdes på denne enhed.Search and Install
Search finds appointments, clients, treatments, providers, a gift card by its code and retail products. Install Calisto from the user menu opens Spa inside Calisto.
What a client does from their own phone
Booking, signing and confirming happen on the client’s own pages, and the answers land in Spa.
Chemical Peel Consent
This treatment asks you to sign a consent before you book.
A medium-depth peel removes the outer layers of the skin. Redness, tightness and peeling for five to seven days are expected.
I have told the studio about every medicine I take and any history of cold sores, and I will tell them before my visit if that changes.
For four weeks I will keep out of direct sun and use SPF 50 every day.
Books Online
Aceites tibios y presión suave para soltar el cuerpo de pies a cabeza.
$1,150.00 · 60 minDepositum forfaldet nu: $300.00VælgLimpieza, exfoliación suave y mascarilla de ácido hialurónico.
$1,450.00 · 75 minKortet er blokeret for $400.00, kun belastet ved ikke-opmøde eller sen afbestillingVælgExfoliación, envoltura de barro y masaje de cuero cabelludo.
$1,890.00 · 90 minDepositum forfaldet nu: $500.00VælgPiedras de basalto sobre la espalda, las piernas y las manos.
$1,750.00 · 90 minDepositum forfaldet nu: $450.00VælgTider er i Central Standard Time.
On your booking page, with Sites. The intake form, the waiver at the version in force, a consultation first, what rules it out, and a deposit or card hold are asked before the appointment is written.
Signs
Neurotoxin Consent
4 felter til udfyldelse · om 2 minutterI consent to treatment with botulinum toxin A in the areas my provider and I agreed: glabella, forehead and crow’s feet.
I understand results appear over three to fourteen days and last about three to four months, and that bruising, headache and, rarely, a drooping eyelid can occur.
InitialerCRUnderskriv herDato underskrevet11/12/2026I will follow the aftercare sheetA waiver sent from the appointment, signed from its link, with Sign.
Confirms
One press on the portal’s Manage Booking card. The provider sees a check mark on the calendar card.
A Freed Time
En Tid Til Dig
Tidewater Hotel Spa, V&A WaterfrontFriday, 11/13, 14:00Tider er i South Africa Standard Time.1 personDette tilbud gælder indtil Fri, 11/13 11:00Offered from the waitlist by WhatsApp or text when the client left a number, otherwise by email, on a page that names its time zone.
Joins the Line
Kom i køen
Kom i køenDin plads i køen
Dit nummer27Du er nummer 3 i linjeOm 20 minutterFrom their own phone, on the walk-in line’s page.
Their Passes
| Pakke | Besøg tilbage | Besøg | Status | Udløber |
|---|---|---|---|---|
| Thermal Day Pass, 10 Visits | 6 | 10 | Aktiv | 2027. 06. 14. |
| Massage Series, 5 Sessions | 3 | 5 | Aktiv | 2027. 02. 18. |
| Couples Bath Evening, 2 Visits | 2 | 2 | Aktiv | 2027. 01. 12. |
| Mud Therapy Course, 6 Sessions | 4 | 6 | Iskold | 2027. 04. 13. |
| Salt Cave, 8 Sessions | 1 | 8 | Aktiv | 2026. 12. 05. |
Each pass and its visits left, on their portal, with Navigator.
What Messages Say
A message about an appointment gives its time and place, and leaves the treatment out.
Every report in one place
For the last 30 days, this or last month, this quarter, this or last year, or dates you pick, at every location or one. Your custom reports and the deliveries you schedule sit beside them.
Rapporter
Every report of this business, the reports you build and the ones emailed on a schedule
Appointments Overview
The period at a glance, and by month.
Appointments Overview
Perioden på et øjeblik: aftaler, kunder, bookede timer, udeblivelser, afbestillinger og indtægt.
| Måned | Mindesmerker | Klienter | Indtægt | Pr. aftale |
|---|---|---|---|---|
| 11/2026 | 208 | 147 | 24.960 € | 120,00 € |
| 10/2026 | 236 | 163 | 28.790 € | 121,99 € |
| 09/2026 | 214 | 150 | 25.890 € | 120,98 € |
| 08/2026 | 221 | 156 | 26.520 € | 120,00 € |
| 07/2026 | 207 | 149 | 25.110 € | 121,30 € |
| 06/2026 | 198 | 141 | 23.940 € | 120,91 € |
| 05/2026 | 226 | 158 | 27.380 € | 121,15 € |
| 04/2026 | 219 | 152 | 26.270 € | 119,95 € |
| 03/2026 | 231 | 161 | 27.950 € | 121,00 € |
| 02/2026 | 203 | 144 | 24.120 € | 118,82 € |
Every message Spa sends is a rule you switch
Messages to clients and the team start on. Fees, releases and plan reminders start off. Each is a rule in Automations.
Automationer
Trin, der kører af sig selv, når noget sker i din virksomhed.
| Automatisering | Hvornår | Derefter | Sidste 7 dage | Sidste udførelse | Status |
|---|---|---|---|---|---|
| Email each client who books online their confirmation | Onlinebooking bekræftet | Email klienten deres bekræftelse | 64 | 12/11 10:18 | Aktiv |
| Tell the provider an hour before each appointment | Før eller efter en aftale | Tell the team the client is coming | 188 | 12/11 11:00 | Aktiv |
| Tell the provider when their client checks in | Client checked in | Tell the provider the client is here | 176 | 12/11 10:58 | Aktiv |
| Tell the team about every new appointment | New appointment taken | Tell the team about the appointment | 203 | 12/11 11:06 | Aktiv |
| Send the agreement when a booking is taken | New appointment taken | Email the client the agreement | 52 | 12/11 11:02 | Aktiv |
| Offer a freed time to the waitlist | A time came free | Offer the time to the waitlist | 9 | 11/11 16:35 | Aktiv |
| WhatsApp the client before their treatment | Før eller efter en aftale | Send a WhatsApp template | 142 | 12/11 10:00 | Aktiv |
| Tell the team when a client is running late | Klient kommer for sent | Tell the team the client is late | 23 | 12/11 10:22 | Aktiv |
| Tell the admins when a gift card is sold online | A gift card was sold online | Tell the admins about the gift card | 17 | 12/11 07:54 | Aktiv |
| Remind the client their treatment plan is waiting | Treatment plan waiting for the client | Email the client that their plan is waiting | Ingen kørsler | 05/10 09:00 | Pauseret |
| Betal fraværsgebyret | Client did not arrive | Betal fraværsgebyret | Ingen kørsler | 02/10 18:05 | Pauseret |
| Release bookings nobody confirmed before they start | A booking still unconfirmed before it starts | Release a booking nobody confirmed | Ingen kørsler | 14/10 08:00 | Pauseret |
Bekræftelser
Each client who books online gets their confirmation, and one who asks for an appointment hears their request arrived. On.
Automationer
When an appointment a client booked themselves is confirmed, the client gets their confirmation email from your spa, with any deposit they paid. Never twice for one appointment.
Aftalen
Sent when a booking is taken. On.
Automationer
When a booking of a service that names an agreement is taken (a consent, a waiver for this session), the person paying for it gets the agreement to sign by email, from your business. Once per booking.
A Freed Time
Offered to the waitlist. On.
Automationer
When an appointment is canceled or moved and its time comes free, the first client waiting for that day whose window holds the time is offered it, with a link that books it in one tap. The message names the time and the place, never the treatment.
The Walk-In Line
Each waiting party gets a link to its place, and the next party a text when its turn comes. On.
Automationer
The Provider
Told an hour before each appointment, and when their client checks in. On.
Automationer
Holdet
Told about a new appointment, a request, a cancellation, a double booking, a client running late, a no-show, a walk-in joining the line, a deposit paid, and a treatment that needs another first. On.
Automationer
| Automatisering | Sidste 7 dage | Status |
|---|---|---|
| Tell the team about every new appointmentNew appointment taken | 203 | Aktiv |
| Tell the team when a client asks for an appointment online<Mindesmærkeforespørgsel indsendt | 14 | Aktiv |
| Tell the team when an appointment is canceledAppointment canceled in Spa | 19 | Aktiv |
| Tell the team when a provider is double-bookedProvider double-booked | 2 | Aktiv |
| Tell the team when a client is running lateKlient kommer for sent | 23 | Aktiv |
| Tell the team when an appointment is marked a no-showAn appointment was marked a no-show by itself | 4 | Aktiv |
| Tell the team when a walk-in client joins the lineWalk-in party added | 41 | Aktiv |
| Tell the team when a deposit is paidDepositum betalt | 31 | Aktiv |
| Tell the team when a treatment needs another firstFør eller efter en aftale | 5 | Aktiv |
A Gift Card Sold Online
The admins are told. On.
Automationer
When a client buys one of your gift cards online (on your website or their portal) and the payment goes through, your owners and admins hear which card was sold, opening it. Once per card.
A Plan Waiting
The client reminded their treatment plan is waiting. Off.
Automationer
When a treatment plan you sent a client is still unanswered after the days you set in Booking Rules, the client gets one email from your spa saying the plan is waiting, only if they agreed to hear from you by email, and never naming the treatment.
The No-Show Fee
Charged to the card held. Off.
Automationer
When a booking is marked a no-show, by your team or by your no-show rule, the no-show fee your cancellation policy sets is charged: kept from a deposit they paid, or taken from the card held as a guarantee (never more than is held), or charged to the card they left on file for the booking.
Ubekræftede bookinger
Released before they start. Off.
Automationer
A booking still unconfirmed 24 hours before it starts (a request not accepted, a hold not paid, a booking the customer never confirmed) is canceled so someone else can have its place, with the reason on it.
Recipes You Add
A reminder before a treatment and a recall when a client is due back, by text or WhatsApp.
Automationer
Kampagner
A rule can send a campaign on Spa’s own triggers, with Campaigns.
Automationer
Set the spa up without leaving Spa
One checklist, ticked by your own records, and Settings on one page.
Generelt
Dit selskab: dens navn, hvordan det nås, og hvordan det ser ud.
Welcome to Calisto Spa. Set up your rooms, providers and treatments, the consents they ask, open online booking, bring in your clients and your team.
9 af 11 trin fuldført82%Generelt
Generelt
Dit selskab: dens navn, hvordan det nås, og hvordan det ser ud.
Virksomhed
Din virksomheds identitet, adresse, sprog og valuta, dit brand og åbningstider. Rediger dem her uden at forlade Spa; de opdateres i din virksomhedsprofil og deles over dine apps.
- Virksomhedsnavn
- Karura Massage Studio
- hello@karuramassage.co.ke
- Telefon
- +254 20 765 4321
- Adresse
- Limuru Road, Gigiri, Nairobi
- Sprog
- English
- Working hours
- 08:00 to 20:00, Monday to Saturday
Business, Design, Sign-In and API Keys; which of Spa’s notices reach you, and how; and keeping Spa on this device for no signal.
Lokationer og penge
Lokationer og penge
Hvor du arbejder, valutaerne, du sælger i, og skatterne, du opkræver.
| Placering | Treatment rooms | Værelser |
|---|---|---|
| JardinsRua Oscar Freire, 812 | 6 | Sala 1 · Sala 2 · Sala 3 · Sala de Casal · Ofurô · Sala de Estética |
| Itaim BibiRua Joaquim Floriano, 466 | 5 | Sala 1 · Sala 2 · Sala 3 · Sala de Casal · Sala de Estética |
| MoemaAv. Ibirapuera, 2120 | 4 | Sala 1 · Sala 2 · Sala de Casal · Sala de Estética |
| PinheirosRua dos Pinheiros, 1037 | 4 | Sala 1 · Sala 2 · Sala 3 · Sala de Estética |
| Vila MadalenaRua Harmonia, 455 | 3 | Sala 1 · Sala 2 · Sala de Casal |
Locations, with the treatment rooms inside each; currencies, taxes and deposits.
Tråde
Tråde
Hvordan dit team besvarer de mennesker, der ringer til din forretningslinjer: linjer, timer, svar, og hvem der besvarer.
| Linje | Åbningstider | Hvem svarer | Status |
|---|---|---|---|
| Spa ReceptionWhatsApp | 08:00 to 20:00 | Front desk on shift | Aktiv |
| +27 21 555 0142Tekst | 08:00 to 20:00 | Front desk on shift | Aktiv |
| Website chatWeb chat | 09:00 to 18:00 | Megan van Wyk | Aktiv |
| spa@tidewaterhotel.co.zaShared mailbox | Hver dag | Ayesha Patel, Thandi Nkosi | Aktiv |
| Hotel concierge deskTekst | Hver dag | Front desk on shift | Aktiv |
Conversations, lines and business hours; replies, shared mailboxes and who answers.
Services
Services
Værelser og behandlinger
Hvordan en behandling bookes.
Booking rules, with the waitlist and the walk-in queue; cancellation, intake forms and chart templates; approvals.
Detailhandel
Detailhandel
How a client pays at the Register other than there and then: over time, or to their hotel room.
Inviter hotellet: du får et kodeord for dets ejer, der accepterer det i Stays. Din kasse finder derefter en gæst efter værelse og efternavn, og hotellet fakturerer dem; du fakturerer hotellet.
Inviter et hotelPayment schedules and partner hotels.
Enheder
Enheder
The printers, card readers, scales, RFID readers and signing units your business uses
| Kortlæser | Hvor | Sidst brugt | Status |
|---|---|---|---|
| Front Desk Reader | Recepción | 12/11 10:31 | Online |
| Boutique Reader | Boutique | 12/11 10:12 | Online |
| Cabana Suite Reader | Cabana Suite | 12/11 09:48 | Online |
| Pool Deck Reader | Hidroterapia | 11/11 18:20 | Online |
| Spare Reader | Oficina | 6/11 12:05 | Afkoblet |
Printers, jobs and printer routing; card readers, scales, RFID readers and signing units.
Datahjemmestyrelse
Datahjemmestyrelse
Where your business’s data lives, who holds its keys, and what happened to it.
Where Your Data Lives
- Region
- European Union · Germany
- Database
- Calisto, Frankfurt
- Opbevaring
- Calisto, EU Central
- Keys >> Nøgler
- Held by Calisto, rotated every 90 days
- Last export
- 03.11.2026 · Requested by Katrin Lehmann
Where your data lives, its database, storage and keys; Activity, Requests & Export and the Residency Register, for the owner.
Grow Your Business
Grow Your Business
What businesses like yours add as they grow, and what is ready for you now. Each is its own product: open one to set it up.
What the Pro Shop suggests next for a business your size, each saying whether it is set up.
Talk to clients and take their calls
Clients’ conversations on WhatsApp, text, web chat and shared mailboxes arrive in Threads, and calls to your numbers ring in Dial, each its own app at its own price. Every conversation opens beside the client’s appointments.
Tråde
Clients’ WhatsApp, text, web chat and shared mailboxes in one queue, each conversation beside the client’s appointments.
Tråde
Dial
Calls to your numbers, with the caller’s appointments beside the call.
Dial
| Anruget | Hvornår | Status |
|---|---|---|
| Claire BothaHot Stone Massage · Sat, 11/14 14:00 | 11:58 | Live |
| Room 412 · HughesCouples Massage · Thu, 11/12 15:00 | 11:42 | Besvaret |
| Lerato MokoenaSignature Facial · Fri, 11/13 09:30 | 11:20 | Missede |
| Pieter SmitSports Massage · Thu, 11/12 13:30 | 10:58 | Besvaret |
| Nadia JacobsRooibos Body Wrap · Sun, 11/15 11:00 | 10:31 | Beskedboks |
| Grace NaidooSpa Day for Two · Mon, 11/16 10:00 | 09:47 | Besvaret |
| Fatima AdamsManicure & Pedicure · Thu, 11/12 16:00 | 09:15 | Besvaret |
Tråde
Alle kanaler, én forbindelse.
De bookingmarkeder, hvor gæster finder dig.
- Mindbody
- Acuity Scheduling
- ClassPass
- Fresha
- Reserve with Google
- Vagaro
Where Spa touches everything else.
2 of these 8 connections are in your plan today; the others are their own apps.
Bookings
A treatment is a reservation on the same engine that books a table, a room or a tour.
Shop
Retail in Spa is Shop’s in-person side: products, stock, the register and the cash drawer.
Sign
A treatment’s waiver is a Sign template; each signature records the version that was signed.
Forms
A treatment’s intake is a Forms form; its answers are filed in the client’s chart.
Proposals
A treatment plan is sent to the client as a proposal, priced from the treatments it names.
Registry
A spa membership is a Registry plan, with what it includes and its member discount.
Automations
A reminder before a treatment and a recall when a client is due back are rules in Automations.
Inventory
Backbar and retail stock, and the lots a recall traces, are Inventory’s.
Ingen opsætningsomkostning. Betal, når du begynder at bruge.
Treatments, rooms, the chart and the next visit, in one app.
Inkluderet med dine planer
Din Core-app viser alt, hvad dine Commerce- og Ops-planer aktiverer.
Anbefalet til dig
Virker godt sammen.
Calisto Bookings
Calisto Shop
Inkluderet med dine planer
Din Core-app viser alt, hvad dine Commerce- og Ops-planer aktiverer.
Learn more →Calisto Sign
Calisto Commerce
Envelopes of one or many documents, sent to each signer in order, checked, chased until everyone signs, and sealed with a certificate anyone can verify.
Learn more →Calisto Forms
Calisto Proposals
Calisto Commerce
Designed proposals priced by a quote from your catalog, sent by email, text, WhatsApp or a link, then chosen, accepted, signed and paid on one link, with follow-up, change orders and analytics.
Learn more →Calisto Registry
Calisto Commerce
Din Core-app viser alt, hvad dine Commerce- og Ops-planer aktiverer.
Learn more →Calisto Automations
Calisto Ops
Rules that start from your Calisto apps, a schedule or a date and act across them all, every app’s automatic messages as rules, sequences that follow up until a person acts, and every run on record.
Learn more →Calisto Inventory
Calisto Ops
Din Core-app viser alt, hvad dine Commerce- og Ops-planer aktiverer.
Learn more →Calisto Ledger
Calisto Ops
Double-entry books set up your way, every Calisto app’s money posted to them, invoices and who owes, supplier bills read and matched, receipts as expenses, the bank reconciled, money held for others, and the statements your accountant files from.
Learn more →Core-Only Pricing →
For businesses that prefer not to pay a percentage.
Anbefalet til
Brancherne, der driver Spa, og hvad hver af dem driver den for.
Medicinsk æstetikAppointments & scheduling
Consultations and treatments booked with the provider, the room and the device
Medicinsk æstetik på Calisto →Alt inkluderet i Calisto Spa.
- Home: today’s appointments by the clock, each opening its appointment
- Home counts appointments today, to confirm, walk-ins waiting, rooms booked, providers booked, rooms free now, couples and spa days not ready, waivers due this week, awaiting sign-off, checks due, prebooked today, due back, deposits held and takings today; each opens its list
- Day at a Glance: the huddle against your targets, Ready to Open, To Confirm, Couples & Spa Days, Before Their Visit, Appointments, Rooms, Who’s Working, Gaps to Fill, Walk-Ins, Rebook Before They Leave, No-Shows, Charts, Hotel Guests, To Answer and Money
- Mine or Everyone: a provider opens on their own day
- Arrivals, the Floor (each provider and room in use, the client, the treatment and how long is left; who and which room is free now) and Walk-Ins
- Close the Day: tips, the drawers, the figures and the sign-off
- A part of the day that could not be read shows as a dash, never a zero, while the rest stands
- Getting Started: rooms, providers and levels, treatments, waivers, deposits and cancellation, who reads clinical records, online booking, clients, paper waivers, Threads and the team, ticked from your own records
- The calendar by provider and by room: Day, Board and Working Hours
- A treatment holds its provider and one room from each group of rooms it can be done in, in your order or the room used least that day first
- A couples suite takes as many clients at once as its capacity
- Group bookings: couples, parties and spa days, each guest’s treatments together, each party opening its own page
- The waitlist for a full day, offered a freed time by WhatsApp, text or email
- Express Booking, and a quick New Appointment from Home, a gap on Today or a free slot on the phone’s calendar
- Appointments as a list, a calendar, a map and a ledger; Import brings appointments in from another system
- The appointment’s page: Details, Folio and Messages, the client beside it, its treatment record card, and Check In, Check Out, Take Payment and Book the Next Visit
- Clients confirm from their portal, and the calendar card shows a check mark
- Online booking on your website, with Sites: the treatment’s intake form, its waiver, a consultation first, what rules it out and a deposit or card hold, asked before the appointment is written
- Services: each treatment’s time, its price and time by provider level, the rooms it can be done in, its providers, add-ons, a rebook interval and a deposit
- What must come first: a consultation or a patch test, within the days you set
- What rules a treatment out: an intake answer or a chart alert; what a match does is your setting
- The credentials a treatment needs, and what a lapsed credential does
- A treatment’s medical waiver, its intake form and whether the medical director signs it off
- Categories, Add-Ons, Passes and Pass Holders
- Packages and spa days: several treatments in one booking at one price, placed back to back
- Rooms: treatment rooms, couples suites, wet rooms, consultation and aesthetics rooms, and the areas a day pass opens, each with its capacity and opening hours
- Providers at their levels, each with their own page; your own level ladder
- Renters: a room held by a rental plan for its term, settled on your books or the renter’s own
- Clients: New This Month, Due Back and Booked Ahead, each opening the client’s record
- The client’s record: Overview, Appointments, Clinical, Communications, Finance and Waivers, with Book an Appointment on every tab
- Intake Forms & Waivers: waivers due this week, who signed which version and how, what each service asks, and the waiver texts
- Waivers with Sign, at the version in force, asked again when the words change; New Paper Waiver records one signed on paper with its scan
- Intake forms with Forms; the answers go to the chart
- Send Waivers from the appointment
- Deposits & No-Shows: Charge the No-Show Fee, Release the Guarantee
- Clinical clearance: the owner always, and the people the owner clears in Team ▸ Clinical Access; an admin is not cleared by being an admin
- Every read and write, allowed or refused, recorded in the Activity log; Charts ▸ Access log and the chart’s Who Opened This Chart
- The chart: alerts, intake visits and treatment records with entries, the body map, products and their lots, photos, chart templates, the scribe, amendments and closing
- Notes drafted by the scribe on Calisto’s own servers and checked by a person
- Before and after photos, compared side by side; photos shared to Spa from a phone go to a client’s chart only through clearance
- Treatment plans sent to the client as a proposal, with Proposals
- Prescriptions written on the chart as a draft, then issued
- Sign-Off: the medical director signs off or sends back from the Approvals panel; Sign Off is never undone
- Lots: the backbar’s batches, with Inventory, and every client who received one
- Hosted in the EU as your processor; retention stamped per country; never kept on a device
- The same Charts, Sign-Off and Lots open in OrderFlow, behind the same clearance
- One register on the appointment’s folio: treatments and retail products on the same check, from the same stock
- Gift cards and custom amounts rung at the till; a note on the sale and on each line, printed on the receipt
- A discount for a way of paying, taken off once it is chosen
- The customer display, paired to the till
- Drawers, X and Z reports, and sales kept through a lost signal
- Send a payment link from the appointment
- Room charges for a hotel’s guests: the bill posted to their folio at the hotel, whether the hotel runs on Calisto or on its own property management system, and settled to the hotel’s house account
- Retail, with Shop: orders, returns, products and payment schedules
- Stock, with Inventory: on hand, reorder, receive stock, and scan and adjust
- Passes: treatments bought up front and used one at a time, with the visits left on the client’s portal
- Memberships, with Registry: members, plans, billing, pricing, what’s included, allowances and access zones
- Day Passes: what a day costs, the areas it opens, its hours and a daily limit; every pass issued
- Gift Cards: an amount, for anything or for the treatments you name, or one treatment paid whole; every card sold with its balance
- Promotions: off-peak and last-minute prices by the appointment’s own time
- Rebooking: clients due back by their treatment plan’s recall, their rhythm or the treatment’s interval, with Book, Call, Text and Prompt
- Commissions: what each provider earned, and their pay agreements
- Targets: service and retail sales, prebooked, providers booked and rooms booked, for each provider, each level and the spa, daily to annual
- Team, with Workforce: people, owners, invitations, clinical access, certifications and screen sets
- Starting screen sets: spa owner, spa manager, spa receptionist, provider, spa attendant, intake and waiver desk, clinician, treatment coordinator and medical director
- Stations open Spa’s screens, with Station; a screen set never grants clinical clearance
- Routine Checks, with Assure: opening checks, wet-area readings, room sanitation and closing checks, run from any phone, and inspections passed or sent back
- Maintenance, with Dispatch: requests, a list, a board, a calendar and recurring work; a work order on a treatment room keeps it out of service
- Reports: appointments overview, services booked, utilization and rebooking by provider and level, room occupancy, client retention, and the Register’s reports
- Automations: confirmations, the waitlist, the walk-in line and team notices on; plan reminders, no-show fees and releasing unconfirmed bookings off until you turn them on
- A client message about a treatment names the time and the place only, never the treatment
- Channels, with Sync: the booking channels a spa sells through, each connected once for every app, and the switch per channel on each treatment
- Grow Your Business: what the Pro Shop recommends for a spa or a clinic your size
- Today, Calendar, Register and Clients in the tab bar, and the whole menu under More
- Shortcuts to Today, Calendar, Register and New Appointment
- Installed inside Calisto, from Install Calisto in the user menu
- With no signal, Home, Today, the calendar, the till and every appointment and client opened stay readable, and the till keeps selling; never the chart
- Push buttons: Accept and Decline on a request, Check In on a client due or running late, Open Calendar on a double booking
- Calisto’s search finds appointments, clients, treatments, providers, a gift card by its code and retail products, never a figure and never the chart
- One Settings page: General, Locations and Money, Threads, Services, Retail, Devices and Data Custody
- Booking rules, cancellation, intake forms, chart templates and approvals
- Devices: printers, printer routing, card readers and payment terminals, scales and signing units
- Data Custody, for the owner: where your data lives, its database, storage, keys, activity and export
Questions about Calisto Spa
Spas and clinics: day and hotel spas, massage and skincare studios, thermal baths, wellness and recovery centers, med spas, aesthetic and laser clinics, and skin clinics. Either way, the day is treatments booked with the providers and the rooms that perform them.
Yes. A treatment names the rooms it can be done in, and the booking holds the provider and the first free room together. A couples suite takes two clients side by side; a single room takes one.
Calisto hosts it in the EU as your processor, kept apart from everything else by access. Only you and the people you clear can open a chart, every read and every change is recorded, and records are kept for as long as your country requires.
The waiver gets a new version. A client who signed the old one is asked to sign the new one at their next booking, and the record shows which version each person signed, when, and whether it was signed online or on paper.
Til klientens skema, ikke til bestillingen. De er kun læsbare af de personer, du godkender, ligesom resten af det kliniske journal.
Nej. Skriveren udkaster noten på Calistos egne servere, og en person tjekker den, før den går på diagrammet.
Yes. A treatment can need the medical director’s sign-off. Once the record is closed, it waits in their Approvals until they sign it off or send it back.
Yes. Each product used is charted with its lot, and Lots lists every client who received it, so a recall finds them at once.
Yes. A course of treatments is a pass used visit by visit, a membership is a monthly plan with what it includes, a day of the facilities is a day pass, and gift cards sell at the desk and online.
Spa comes with the Commerce and Ops plans, or is bought on its own for one business, priced by appointments a month. The price box on this page reads it from the live catalog. The apps Spa opens into, such as Threads, Dial, Proposals and Sign, are priced in their own apps.
