Answer every review on time, and keep every place listed right.
Every review from Google, Facebook, Yelp and Tripadvisor lands in one inbox with a reply deadline. Ask customers for a review after their visit, and keep each place’s details the same on Google and every directory.
The pici cacio e pepe was the best thing we ate in Tuscany, and Livia came out to tell us where the pecorino comes from.
Sophie, thank you! Our pecorino comes from a farm near Pienza, and we will tell Livia you asked. Come back for the autumn menu.
Besvaret af Livia Bassi · 23 hours agoRediger svarLa doctora Ruiz me explicó cada paso de la endodoncia y no sentí nada. Muy puntuales y el consultorio impecable.
Mariana, muchas gracias por su confianza. La doctora Ruiz y todo el equipo le esperan en su revisión de seis meses.
Besvaret af Dra. Paula Ruiz · 2 days agoRediger svarMajor service done in a day and they sent photos of the worn brake pads before replacing them. Only the coffee could be better.
Thanks Thabo! Photos before any part is replaced is how we work. New coffee machine arrives next week, promise.
Besvaret af Riaan Jacobs · yesterdayRediger svarKaiseki dinner in our room, a cypress bath and the quietest night of our trip. Okami-san even lent us umbrellas for Gion.
Dear Emma, thank you for staying with us. We hope the umbrellas kept you dry in Gion, and we look forward to welcoming you again.
Besvaret af Aiko Tanaka · 3 days agoRediger svarBrisket breakfast tacos are worth the line. Salsa verde is the real deal. Parking is a pain on weekends.
Marcus, glad the brisket was worth it! Weekend tip: the lot behind the hardware store is free after 9.
Besvaret af Rosa Delgado · 17 hours agoRediger svarWaking up to giraffes at the waterhole, and the guides knew every bird by its call. The cottages are spotless.
Lukas, thank you for staying with us. Joseph and the guides send their greetings, and the giraffes are still at the waterhole every morning.
Besvaret af Wanjiru Kamau · 4 days agoRediger svarA proper hammam in a 16th-century building, and the scrub was an experience. Tea on the terrace afterwards was perfect.
Claire, thank you for visiting Galata Hamamı. Our terrace tea is on us next time you come back to Istanbul.
Besvaret af Elif Yılmaz · 2 days agoRediger svar원장님이 피부 상태를 자세히 설명해 주셨고 시술 후 관리도 꼼꼼했어요. 대기 시간도 거의 없었습니다.
김지은 님, 소중한 후기 감사합니다. 다음 방문 때도 꼼꼼하게 관리해 드리겠습니다.
Besvaret af 박서연 원장 · 2 days agoRediger svarThe pici cacio e pepe was the best thing we ate in Tuscany, and Livia came out to tell us where the pecorino comes from.
Sophie, thank you! Our pecorino comes from a farm near Pienza, and we will tell Livia you asked. Come back for the autumn menu.
Besvaret af Livia Bassi · 23 hours agoRediger svarLa doctora Ruiz me explicó cada paso de la endodoncia y no sentí nada. Muy puntuales y el consultorio impecable.
Mariana, muchas gracias por su confianza. La doctora Ruiz y todo el equipo le esperan en su revisión de seis meses.
Besvaret af Dra. Paula Ruiz · 2 days agoRediger svarMajor service done in a day and they sent photos of the worn brake pads before replacing them. Only the coffee could be better.
Thanks Thabo! Photos before any part is replaced is how we work. New coffee machine arrives next week, promise.
Besvaret af Riaan Jacobs · yesterdayRediger svarKaiseki dinner in our room, a cypress bath and the quietest night of our trip. Okami-san even lent us umbrellas for Gion.
Dear Emma, thank you for staying with us. We hope the umbrellas kept you dry in Gion, and we look forward to welcoming you again.
Besvaret af Aiko Tanaka · 3 days agoRediger svarBrisket breakfast tacos are worth the line. Salsa verde is the real deal. Parking is a pain on weekends.
Marcus, glad the brisket was worth it! Weekend tip: the lot behind the hardware store is free after 9.
Besvaret af Rosa Delgado · 17 hours agoRediger svarWaking up to giraffes at the waterhole, and the guides knew every bird by its call. The cottages are spotless.
Lukas, thank you for staying with us. Joseph and the guides send their greetings, and the giraffes are still at the waterhole every morning.
Besvaret af Wanjiru Kamau · 4 days agoRediger svarA proper hammam in a 16th-century building, and the scrub was an experience. Tea on the terrace afterwards was perfect.
Claire, thank you for visiting Galata Hamamı. Our terrace tea is on us next time you come back to Istanbul.
Besvaret af Elif Yılmaz · 2 days agoRediger svar원장님이 피부 상태를 자세히 설명해 주셨고 시술 후 관리도 꼼꼼했어요. 대기 시간도 거의 없었습니다.
김지은 님, 소중한 후기 감사합니다. 다음 방문 때도 꼼꼼하게 관리해 드리겠습니다.
Besvaret af 박서연 원장 · 2 days agoRediger svarThe pici cacio e pepe was the best thing we ate in Tuscany, and Livia came out to tell us where the pecorino comes from.
Sophie, thank you! Our pecorino comes from a farm near Pienza, and we will tell Livia you asked. Come back for the autumn menu.
Besvaret af Livia Bassi · 23 hours agoRediger svarLa doctora Ruiz me explicó cada paso de la endodoncia y no sentí nada. Muy puntuales y el consultorio impecable.
Mariana, muchas gracias por su confianza. La doctora Ruiz y todo el equipo le esperan en su revisión de seis meses.
Besvaret af Dra. Paula Ruiz · 2 days agoRediger svarMajor service done in a day and they sent photos of the worn brake pads before replacing them. Only the coffee could be better.
Thanks Thabo! Photos before any part is replaced is how we work. New coffee machine arrives next week, promise.
Besvaret af Riaan Jacobs · yesterdayRediger svarKaiseki dinner in our room, a cypress bath and the quietest night of our trip. Okami-san even lent us umbrellas for Gion.
Dear Emma, thank you for staying with us. We hope the umbrellas kept you dry in Gion, and we look forward to welcoming you again.
Besvaret af Aiko Tanaka · 3 days agoRediger svarBrisket breakfast tacos are worth the line. Salsa verde is the real deal. Parking is a pain on weekends.
Marcus, glad the brisket was worth it! Weekend tip: the lot behind the hardware store is free after 9.
Besvaret af Rosa Delgado · 17 hours agoRediger svarWaking up to giraffes at the waterhole, and the guides knew every bird by its call. The cottages are spotless.
Lukas, thank you for staying with us. Joseph and the guides send their greetings, and the giraffes are still at the waterhole every morning.
Besvaret af Wanjiru Kamau · 4 days agoRediger svarA proper hammam in a 16th-century building, and the scrub was an experience. Tea on the terrace afterwards was perfect.
Claire, thank you for visiting Galata Hamamı. Our terrace tea is on us next time you come back to Istanbul.
Besvaret af Elif Yılmaz · 2 days agoRediger svar원장님이 피부 상태를 자세히 설명해 주셨고 시술 후 관리도 꼼꼼했어요. 대기 시간도 거의 없었습니다.
김지은 님, 소중한 후기 감사합니다. 다음 방문 때도 꼼꼼하게 관리해 드리겠습니다.
Besvaret af 박서연 원장 · 2 days agoRediger svarThe pici cacio e pepe was the best thing we ate in Tuscany, and Livia came out to tell us where the pecorino comes from.
Sophie, thank you! Our pecorino comes from a farm near Pienza, and we will tell Livia you asked. Come back for the autumn menu.
Besvaret af Livia Bassi · 23 hours agoRediger svarLa doctora Ruiz me explicó cada paso de la endodoncia y no sentí nada. Muy puntuales y el consultorio impecable.
Mariana, muchas gracias por su confianza. La doctora Ruiz y todo el equipo le esperan en su revisión de seis meses.
Besvaret af Dra. Paula Ruiz · 2 days agoRediger svarMajor service done in a day and they sent photos of the worn brake pads before replacing them. Only the coffee could be better.
Thanks Thabo! Photos before any part is replaced is how we work. New coffee machine arrives next week, promise.
Besvaret af Riaan Jacobs · yesterdayRediger svarKaiseki dinner in our room, a cypress bath and the quietest night of our trip. Okami-san even lent us umbrellas for Gion.
Dear Emma, thank you for staying with us. We hope the umbrellas kept you dry in Gion, and we look forward to welcoming you again.
Besvaret af Aiko Tanaka · 3 days agoRediger svarBrisket breakfast tacos are worth the line. Salsa verde is the real deal. Parking is a pain on weekends.
Marcus, glad the brisket was worth it! Weekend tip: the lot behind the hardware store is free after 9.
Besvaret af Rosa Delgado · 17 hours agoRediger svarWaking up to giraffes at the waterhole, and the guides knew every bird by its call. The cottages are spotless.
Lukas, thank you for staying with us. Joseph and the guides send their greetings, and the giraffes are still at the waterhole every morning.
Besvaret af Wanjiru Kamau · 4 days agoRediger svarA proper hammam in a 16th-century building, and the scrub was an experience. Tea on the terrace afterwards was perfect.
Claire, thank you for visiting Galata Hamamı. Our terrace tea is on us next time you come back to Istanbul.
Besvaret af Elif Yılmaz · 2 days agoRediger svar원장님이 피부 상태를 자세히 설명해 주셨고 시술 후 관리도 꼼꼼했어요. 대기 시간도 거의 없었습니다.
김지은 님, 소중한 후기 감사합니다. 다음 방문 때도 꼼꼼하게 관리해 드리겠습니다.
Besvaret af 박서연 원장 · 2 days agoRediger svarWould you share that on Google? It helps other people find Lygon Street Espresso.
Write a review on GoogleTwo of us had food poisoning after the fish tacos on Saturday night. We called and nobody called back.
Handlinger
FremhævOperationer underrettetDel på sociale medierMake a PostReport to the SiteLukWe are sorry it was not better. Tell Ossington Hair Studio what happened. It goes straight to them.
Fortæl dem, hvad der sketeYou can also leave a public review on Google. Review on GoogleWould you share that on Google? It helps other people find Lygon Street Espresso.
Write a review on GoogleTwo of us had food poisoning after the fish tacos on Saturday night. We called and nobody called back.
Handlinger
FremhævOperationer underrettetDel på sociale medierMake a PostReport to the SiteLukWe are sorry it was not better. Tell Ossington Hair Studio what happened. It goes straight to them.
Fortæl dem, hvad der sketeYou can also leave a public review on Google. Review on GoogleWould you share that on Google? It helps other people find Lygon Street Espresso.
Write a review on GoogleTwo of us had food poisoning after the fish tacos on Saturday night. We called and nobody called back.
Handlinger
FremhævOperationer underrettetDel på sociale medierMake a PostReport to the SiteLukWe are sorry it was not better. Tell Ossington Hair Studio what happened. It goes straight to them.
Fortæl dem, hvad der sketeYou can also leave a public review on Google. Review on GoogleWould you share that on Google? It helps other people find Lygon Street Espresso.
Write a review on GoogleTwo of us had food poisoning after the fish tacos on Saturday night. We called and nobody called back.
Handlinger
FremhævOperationer underrettetDel på sociale medierMake a PostReport to the SiteLukWe are sorry it was not better. Tell Ossington Hair Studio what happened. It goes straight to them.
Fortæl dem, hvad der sketeYou can also leave a public review on Google. Review on GoogleThe pici cacio e pepe was the best thing we ate in Tuscany, and Livia came out to tell us where the pecorino comes from.
Sophie, thank you! Our pecorino comes from a farm near Pienza, and we will tell Livia you asked. Come back for the autumn menu.
Besvaret af Livia Bassi · 23 hours agoRediger svarLa doctora Ruiz me explicó cada paso de la endodoncia y no sentí nada. Muy puntuales y el consultorio impecable.
Mariana, muchas gracias por su confianza. La doctora Ruiz y todo el equipo le esperan en su revisión de seis meses.
Besvaret af Dra. Paula Ruiz · 2 days agoRediger svarMajor service done in a day and they sent photos of the worn brake pads before replacing them. Only the coffee could be better.
Thanks Thabo! Photos before any part is replaced is how we work. New coffee machine arrives next week, promise.
Besvaret af Riaan Jacobs · yesterdayRediger svarKaiseki dinner in our room, a cypress bath and the quietest night of our trip. Okami-san even lent us umbrellas for Gion.
Dear Emma, thank you for staying with us. We hope the umbrellas kept you dry in Gion, and we look forward to welcoming you again.
Besvaret af Aiko Tanaka · 3 days agoRediger svarBrisket breakfast tacos are worth the line. Salsa verde is the real deal. Parking is a pain on weekends.
Marcus, glad the brisket was worth it! Weekend tip: the lot behind the hardware store is free after 9.
Besvaret af Rosa Delgado · 17 hours agoRediger svarWaking up to giraffes at the waterhole, and the guides knew every bird by its call. The cottages are spotless.
Lukas, thank you for staying with us. Joseph and the guides send their greetings, and the giraffes are still at the waterhole every morning.
Besvaret af Wanjiru Kamau · 4 days agoRediger svarA proper hammam in a 16th-century building, and the scrub was an experience. Tea on the terrace afterwards was perfect.
Claire, thank you for visiting Galata Hamamı. Our terrace tea is on us next time you come back to Istanbul.
Besvaret af Elif Yılmaz · 2 days agoRediger svar원장님이 피부 상태를 자세히 설명해 주셨고 시술 후 관리도 꼼꼼했어요. 대기 시간도 거의 없었습니다.
김지은 님, 소중한 후기 감사합니다. 다음 방문 때도 꼼꼼하게 관리해 드리겠습니다.
Besvaret af 박서연 원장 · 2 days agoRediger svarWould you share that on Google? It helps other people find Lygon Street Espresso.
Write a review on GoogleTwo of us had food poisoning after the fish tacos on Saturday night. We called and nobody called back.
Handlinger
FremhævOperationer underrettetDel på sociale medierMake a PostReport to the SiteLukWe are sorry it was not better. Tell Ossington Hair Studio what happened. It goes straight to them.
Fortæl dem, hvad der sketeYou can also leave a public review on Google. Review on GoogleFrom a review arriving to a place people find
Every review is one record with one reply, and every place is one record that Google and the directories are kept to.
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| Bedømmelse | Anmelder | Gennemgang | Side | Plads | Modtaget | <Svarfrist | Status |
|---|---|---|---|---|---|---|---|
| ★★★★★ | Hannah Becker | Lovely food, long wait We waited fifty minutes for our mains on a quiet Tuesday. | Tripadvisor | Oltrarno | 09/11/2026 | 2 hours ago | Forfalden |
| ★★★★★ | Giulia Romano | La ribollita come la faceva mia nonna. Servizio gentilissimo. | Oltrarno | 12/11/2026 | in 21 hours | Ubesvaret | |
| ★★★★★ | James Whitfield | Great bistecca, the house Chianti is a steal. Book ahead. | Santo Spirito | 12/11/2026 | in 19 hours | Ubesvaret | |
| ★★★★★ | Ana Souza | Good pasta but the terrace was too crowded to talk. | Oltrarno | 12/11/2026 | in 15 hours | Ubesvaret | |
| ★★★★★ | Kenji Mori | Best tiramisù in Florence Came twice in one week. The staff remembered our table. | Tripadvisor | Santo Spirito | 11/11/2026 | in 12 hours | Udkast |
| ★★★★★ | Laura Fischer | Charged for bread and water we never asked for. | Yelp | Oltrarno | 11/11/2026 | in 8 hours | Ubesvaret |
| ★★★★★ | Pietro Galli | Pappa al pomodoro perfetta, prezzi onesti. | Santo Spirito | 11/11/2026 | in 4 hours | Venter på godkendelse |
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A contact, stay or membership with the reviewer’s exact name is offered as a possible match, and This Is the Stay ties the review to its reservation.
Omar Khalil
Svar inden for 18h 0mGennemgang
Coach Sara rebuilt my deadlift from scratch in six weeks. The 6 a.m. class is packed but the coaches still correct every rep.
ServiceFaciliteterHvem dette kan være
Mulige matches kun efter navn. Tjek, om det er samme person, før du nævner deres ophold eller medlemskab.Omar KhalilAnnual membership · Dubai MarinaOpen the membership ↗Hvem svarer på det
Sara HaddadLæg det nedSentiment and Themes
Every review classified once per wording, with the themes it mentions.
Analytics
Signalet bag scoren
| Tema | Anmeldelser | Positiv | Neutral | Negativ | Stemningsmåling | Against the Period Before >> Mod perioden før |
|---|---|---|---|---|---|---|
| Service | 214 | 196 | 12 | 6 | 0.89 | More mentions |
| Mad | 188 | 171 | 9 | 8 | 0.86 | More mentions |
| Room Quality | 142 | 118 | 13 | 11 | 0.75 | Ingen ændring |
| <Renlighed | 131 | 124 | 5 | 2 | 0.93 | Ingen ændring |
| Placering | 96 | 88 | 6 | 2 | 0.89 | Fewer mentions |
| Værdi | 74 | 49 | 11 | 14 | 0.47 | More mentions |
| Indtjekning | 41 | 26 | 6 | 9 | 0.41 | More mentions |
| Faciliteter | 38 | 33 | 4 | 1 | 0.84 | Ingen ændring |
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Indstillinger
Alarmord
Når en gennemgang bruger et af disse ord, bliver du underrettet. Kun hele ord; store bogstaver og diakritiske tegn har ingen betydning.
| Ord eller udtryk | Anmeldelser | Sidst Brugt | Indsend en finding |
|---|---|---|---|
| food poisoning | 1 | 02/10/2026 | |
| refund | 6 | 09/11/2026 | |
| cockroach | 0 | Aldrig | |
| never again | 4 | 03/11/2026 | |
| rude | 7 | 10/11/2026 | |
| hair in | 2 | 26/10/2026 |
Overdragelse til drift
One finding in Calisto Assure per review, and the review reads Operations notified.
Dana Price
Svar inden for 20h 0mGennemgang
Sick after the fish tacosTwo of us had food poisoning after the fish tacos on Saturday night. We called on Monday and nobody called back.
MadServiceHandlinger
FremhævOperationer underrettetDel på sociale medierMake a PostReport to the SiteLukHvem dette kan være
Mulige matches kun efter navn. Tjek, om det er samme person, før du nævner deres ophold eller medlemskab.Dana PriceContact · 3 orders this yearOpen the contact ↗Fremhævet
The reviews shown on a public review wall and a widget for any website, or made into a post in Calisto Studio.
Fremhævet
De anmeldelser, du fremhæver, vises på din hjemmeside og i din anmeldelseswidget
Mia took the time to understand what I wanted and the balayage is exactly that. Best colour I have had in years.
2026-11-06Del på sociale medierFjernJordan T.Google★★★★★In and out in forty minutes with the sharpest fade in the west end. Booking online was easy.
2026-10-31Del på sociale medierFjernCamille R.Facebook★★★★★They fixed a colour another salon got wrong, and charged a fair price for it.
2026-10-24Del på sociale medierFjernAaron M.Yelp★★★★★Friendly, on time, and they actually listen. My go-to on Ossington.
2026-10-16Del på sociale medierFjernNadia K.Google★★★★★The keratin treatment held for four months. Worth every dollar.
2026-10-10Del på sociale medierFjernBen W.Facebook★★★★★Great cut, great coffee, great playlist. Parking is the only downside.
2026-10-02Del på sociale medierFjernOversat
A review in another language is translated into the business’s, with the original a press away.
Francesca Moretti
Svar inden for 18h 0mGennemgang
A magical stay, a bumpy roadThe cottages are beautiful and the guides are extraordinary: we saw a leopard on the second morning. The road from the airport is rough, so plan for it. Dinner around the fire was the highlight.
Translated from Italian. Show the originalServicePlaceringVærelseskvalitetHvem dette kan være
Mulige matches kun efter navn. Tjek, om det er samme person, før du nævner deres ophold eller medlemskab.Francesca MorettiCottage 5Open the reservation ↗This Is the StayTags
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| Bedømmelse | Anmelder | Gennemgang | Side | Plads | Modtaget | <Svarfrist | Status | |
|---|---|---|---|---|---|---|---|---|
| ★★★★★ | Megan Ross | The kids lived in the pool and the beach is right there. Chef María’s breakfast was a treat. | Airbnb | Villa Coral | 11/11/2026 | in 4 hours | Ubesvaret | |
| ★★★★★ | Carlos Méndez | Casa amplia y limpia. El aire acondicionado de una habitación hacía ruido. | Booking.com | Villa Coral | 10/11/2026 | 20 hours ago | Forfalden | |
| ★★★★★ | The Okafor family | Perfect for three generations. Golf cart to the beach club was a nice touch. | Expedia | Villa Coral | 09/11/2026 | 2 days ago | Forfalden | |
| ★★★★★ | Isabelle Roy | Spotless, quiet, and the manager answered every message within minutes. | Vrbo | Villa Coral | 08/11/2026 | Besvaret | Besvaret | |
| ★★★★★ | Daniel Pérez | Muy buena ubicación. Faltaban toallas de playa al llegar. | Airbnb | Villa Coral | 07/11/2026 | Besvaret | Besvaret | |
| ★★★★★ | Hannah Lee | We celebrated my mother’s 70th here. They decorated the terrace for us. | Booking.com | Villa Coral | 05/11/2026 | Besvaret | Besvaret |
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J. Smith
Svar inden for 16h 0mGennemgang
Avoid. Took my money and did nothing.
Handlinger
FremhævOverdragelse til driftDel på sociale medierMake a PostReport to the SiteLukProduktanmeldelser
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| Bedømmelse | Anmelder | Gennemgang | Side | Plads | Modtaget | <Svarfrist | Status |
|---|---|---|---|---|---|---|---|
| ★★★★★ | Helen Carter | Conveyancing done in six weeks Kept me updated at every stage and the fees were exactly as quoted. | ReviewSolicitors | Deansgate | 12/11/2026 | in 14 hours | Ubesvaret |
| ★★★★★ | Imran Shah | Calm, clear advice Mr Okoye explained the tenancy dispute in plain English and settled it quickly. | ReviewSolicitors | Deansgate | 11/11/2026 | in 5 hours | Ubesvaret |
| ★★★★★ | Rachel Moore | Helpful team on my will. It took a little longer than promised. | Salford Quays | 11/11/2026 | 2 hours ago | Forfalden | |
| ★★★★★ | David Byrne | Professional from the first call. Would recommend for employment law. | Trustpilot | Deansgate | 11/11/2026 | 7 hours ago | Forfalden |
| ★★★★★ | Sophie Walsh | Probate made easier Patient and kind at a hard time for our family. | ReviewSolicitors | Salford Quays | 10/11/2026 | yesterday | Udkast |
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Indstillinger
Omar Khalil
Svar inden for 18h 0mGennemgang
Coach Sara rebuilt my deadlift from scratch in six weeks. The 6 a.m. class is packed but the coaches still correct every rep.
ServiceFaciliteterHvem dette kan være
Mulige matches kun efter navn. Tjek, om det er samme person, før du nævner deres ophold eller medlemskab.Omar KhalilAnnual membership · Dubai MarinaOpen the membership ↗Hvem svarer på det
Sara HaddadLæg det nedAnswer each review once, in its language, before the deadline
Each review has a reply deadline and is told due soon once and overdue once. Suggest a Reply writes in the review’s own language and saves nothing until a person does. A Google or Facebook reply is published there once; editing it replaces it.
Indstillinger
Svarskabeloner
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| Navn | Tone | Tilbudt først på | Ord | Svar | På |
|---|---|---|---|---|---|
| Gracias por su visita | Venlig | Positive reviews | 46 | 128 | |
| Lamentamos su experiencia | Apologetic | Negative reviews | 61 | 22 | |
| Solo estrellas | Professionel | Positive reviews | 18 | 64 | |
| Pedido a domicilio tarde | Apologetic | Critical reviews | 74 | 9 | |
| Cliente frecuente | Enthusiastic | Positive reviews | 39 | 31 | |
| Sugerencia de producto | Professionel | Neutral reviews | 52 | 14 | |
| Torta de cumpleaños | Enthusiastic | Positive reviews | 44 | 27 | |
| Pedido incompleto | Apologetic | Negative reviews | 58 | 11 | |
| Gracias por la reseña en Google | Venlig | Positive reviews | 33 | 86 |
Lena Hoffmann
Svar inden for 17h 0mGennemgang
Great coaches, but the changing rooms are always crowded at 7 p.m. and two of the showers were broken all week.
Faciliteter<RenlighedHvem svarer på det
Sara HaddadLæg det nedTags
Follow Up+Ricardo Fuentes
Svar inden for 15h 0mGennemgang
Me cobraron una limpieza que no me dijeron que costaba aparte. La atención fue buena, pero la cuenta fue una sorpresa.
VærdiServiceHvem svarer på det
Andrea SalasLæg det nedTags
Follow Up+Graham Holt
Forfaldet med 6h 0mGennemgang
Three weeks without an update on my lease extension. Had to chase twice.
ServiceHvem svarer på det
Tom OkoyeLæg det nedTags
Follow Up+Mehmet Aydın
Svar inden for 20h 0mGennemgang
Güzel bir hamam ama randevu saatinde 30 dakika bekledik. Personel çok kibardı.
ServiceIndtjekningHvem svarer på det
Søg dit team…EYElif YılmazCDCan DemirZKZeynep KayaBÖBurak ÖztürkAÇAyşe ÇelikChloe Nguyen
Svar inden for 21h 0mGennemgang
Best flat white on Lygon Street and the almond croissants sell out by ten for a reason. Wish there were more seats inside.
MadFaciliteterHvem svarer på det
Luca FerraroLæg det nedTags
Team Praise+Anmeldelser
Alle anmeldelsessider, besvaret på ét sted
| Bedømmelse | Anmelder | Gennemgang | Side | Plads | Modtaget | <Svarfrist | Status | |
|---|---|---|---|---|---|---|---|---|
| ★★★★★ | Olivia Grant | The kaiseki dinner was a work of art, and the okami remembered our anniversary. | Gion | 2026/11/12 | in 18 hours | Udkast | ||
| ★★★★★ | Lucas Bernard | Un ryokan magnifique, le bain en cyprès était inoubliable. | Gion | 2026/11/12 | in 15 hours | Udkast | ||
| ★★★★★ | 山本 健 | 料理は素晴らしかったが、部屋が少し寒かった。 | Gion | 2026/11/12 | in 13 hours | Udkast | ||
| ★★★★★ | Sofia Rossi | Accoglienza perfetta e colazione giapponese indimenticabile. | Gion | 2026/11/11 | in 10 hours | Udkast | ||
| ★★★★★ | Noah Williams | Quiet, beautiful, a short walk to Yasaka Shrine. Futons were firm. | Gion | 2026/11/11 | in 6 hours | Udkast | ||
| ★★★★★ | María López | La cena en la habitación fue la mejor experiencia del viaje. | Gion | 2026/11/11 | in 2 hours | Udkast |
Rachel Turner
Svar inden for 4h 0mGennemgang
Beautiful villa, slow Wi-FiThe pool and the beach a minute away made the week. Wi-Fi in the upstairs rooms kept dropping, which mattered for my husband’s calls.
Villa Ámbar · Leisure trip · Par · 7 nights- Personalet
- 9.6
- <Renlighed
- 9.4
- Placering
- 10.0
- Comfort
- 9.0
- Faciliteter
- 8.2
- Value for money
- 8.8
Hvem dette kan være
Mulige matches kun efter navn. Tjek, om det er samme person, før du nævner deres ophold eller medlemskab.Rachel TurnerVilla Ámbar · 16/10/2026 – 23/10/2026Open the reservation ↗This review is about this stay.Not This StayHvem svarer på det
Carolina PeñaLæg det nedDaniel Kim
Gennemgang
Kyoto as it should beTatami rooms, a garden view and a breakfast we still talk about. The staff walked us to the bus stop in the rain.
ServiceMadDear Daniel, thank you for staying with us. We are happy the garden and the breakfast stayed with you, and we look forward to welcoming you back to Gion.
Besvaret af Aiko Tanaka · yesterdayRediger svarHvem svarer på det
Aiko TanakaLæg det nedTags
Team Praise+Ask customers for a review after their visit
A campaign sets the channel, the review site and a feedback line. Below the line a customer is offered private feedback first, and the public link is still shown. Each customer is asked once per visit and reminded once.
Omtaleforespørgsler
Spørg kunderne, hvordan deres besøg gik. Glade bliver sendt til din anmeldelsesside; utilfredse kan fortælle dig først.
| Kampagne | Status | Når folk når | Forespurgt | Åbnet | Vurderet | Gennemsnit | Sidst forespurgt |
|---|---|---|---|---|---|---|---|
| Everyday review requestsHverdag | Aktiv | WhatsApp, a text or email, whichever reaches them | 612 | 498 | 231 | 4.7★ | 11/12/2026 |
| After Every Visit | Aktiv | Tekstbesked | 318 | 254 | 102 | 4.6★ | 11/12/2026 |
| Catering Orders | Aktiv | 96 | 81 | 37 | 4.8★ | 11/10/2026 | |
| Food Truck · South Congress | Aktiv | Tekstbesked | 141 | 103 | 41 | 4.5★ | 11/11/2026 |
| Delivery Orders | Aktiv | 88 | 52 | 19 | 4.2★ | 11/12/2026 | |
| Taco Tuesday Regulars | Pauseret | 29 | 28 | 12 | 4.9★ | 10/20/2026 |
Bed om en anmeldelse
One person, a list, a shared spreadsheet or a contact card.
Omtaleforespørgsler
Spørg kunderne, hvordan deres besøg gik. Glade bliver sendt til din anmeldelsesside; utilfredse kan fortælle dig først.
| Kampagne | Status | Når folk når | Forespurgt | Åbnet | Vurderet | Gennemsnit | Sidst forespurgt |
|---|---|---|---|---|---|---|---|
| Everyday review requestsHverdag | Aktiv | WhatsApp, a text or email, whichever reaches them | 612 | 498 | 231 | 4.7★ | 11/12/2026 |
| After Every Visit | Aktiv | Tekstbesked | 318 | 254 | 102 | 4.6★ | 11/12/2026 |
| Catering Orders | Aktiv | 96 | 81 | 37 | 4.8★ | 11/10/2026 | |
| Food Truck · South Congress | Aktiv | Tekstbesked | 141 | 103 | 41 | 4.5★ | 11/11/2026 |
| Delivery Orders | Aktiv | 88 | 52 | 19 | 4.2★ | 11/12/2026 | |
| Taco Tuesday Regulars | Pauseret | 29 | 28 | 12 | 4.9★ | 10/20/2026 |
See the rating, what customers mention and each place
Average rating, reviews, response rate and hours to reply over any period, by star, over time and by site. Sentiment is charted over time, each theme is set against the period before, the Scoreboard ranks every place, and competitors’ Google ratings are measured daily.
Analytics
Signalet bag scoren
Anmeldelser efter stjernetrin
Anmeldelser over tid
| Gennemse side | Gennemsnitlig vurdering | Anmeldelser | Svarprocent |
|---|---|---|---|
| 4.8 | 912 | 98% | |
| 4.7 | 214 | 96% | |
| Yelp | 4.6 | 158 | 92% |
Review Funnel
From asked to opened, rated and sent on to a review site, then reviews received, answered and highlighted.
| Fase | Antal | <Fra tidligere |
|---|---|---|
| Review requests sent | 1.840 | 100% |
| Requests opened | 1.462 | 79% |
| Requests rated | 701 | 48% |
| Sent on to a review site | 588 | 84% |
| Reviews received | 412 | 70% |
| Anmeldelser besvaret | 404 | 98% |
| Reviews highlighted | 37 | 9% |
Survey Scores
NPS and CSAT by month and by place, each department against its goal.
| Afdeling | Spørgsmål | Denne periode | Mål | Stående |
|---|---|---|---|---|
| Guiding | How were your game drives? | 97% | 95% | Mødt |
| Housekeeping | How clean was your cottage? | 96% | 95% | Mødt |
| Kitchen | How was the food? | 91% | 93% | Below Goal |
| Front Office | How likely are you to recommend us? | 72 | 65 | Mødt |
| Transfers | How was your airport transfer? | 84% | 90% | Below Goal |
Markedet
Businesses like yours in your country, nameless and from at least 10, beside your own figures.
Markedet
Businesses like yours in your country, over the last 90 days, without names| Tema | Your Praise | Market Praise | Your Complaints | Market Complaints |
|---|---|---|---|---|
| Service | 91% | 84% | 4% | 9% |
| Værdi | 62% | 58% | 21% | 26% |
| <Renlighed | 96% | 89% | 1% | 4% |
| Indtjekning | 78% | 70% | 9% | 14% |
| Placering | 83% | 80% | 6% | 7% |
Konkurrenter
Found nearby by your Google category; their rating, social figures and the themes in the reviews of theirs you bring in, against yours, and a rating Calisto Pulse can price a stay by.
| Konkurrent | Deres vurdering | Mod dine | Deres anmeldelser | Bedømmelse | Følgere | Posts a Week |
|---|---|---|---|---|---|---|
| Osteria del Ponte Vecchio | 4.5★ | +0.2 | 1890 | Læs fra Google dagligt | 18.4K | 4 |
| Trattoria dei Serragli | 4.8★ | −0.1 | 3120 | Læs fra Google dagligt | 22.1K | 6 |
| Buca di San Frediano | 4.4★ | +0.3 | 1205 | Læs fra Google dagligt | 9.8K | 2 |
| Il Desco di Santo Spirito | 4.6★ | +0.1 | 2044 | Læs fra Google dagligt | 14.6K | 5 |
| Cantina del Carmine | 4.3★ | +0.4 | 870 | Læs fra Google dagligt | 6.2K | 3 |
| Vinaio di Via Maggio | 4.7★ | 0.0 | 1512 | Læs fra Google dagligt | 31.0K | 9 |
Live Feed
New reviews, replies, alerts and rating changes as they happen.
Live Feed
Alt, der skete, mens det skete
Insights on Home
A competitor rated above you, or more complaints about a theme, raised on Home with where to look.
Reputation
Keep each place right on Google and every directory
A place’s page holds its details, hours and special dates, its reviews and its Google Business Profile, compared field by field and sent to Google when you choose. Every other directory is a guided task with the exact details to paste, and it reopens when they change.
Galata Hamamı · Karaköy
Google Business Profile
Verificeret på GoogleProfil 92% komplet6 af 8 detaljer matcherFind, Claim and Verify
Panadería La Macarena · Chapinero
Google Business Profile
Venter på kodenPostkort · 08/11/2026BekræftVælg en anden mådePostkortPhone callTekstbeskedE-mailVerify nowLink a profile, claim one, or add a business Google does not know, then verify it the way Google offers.
Hent fra Google
Lokationer
Alle steder, hvor du handler, og hvad verden ser af det
Hvert profil, du vælger, bliver et sted i Calisto, med Googles adresse, åbningstider, telefonnummer og hjemmeside, allerede forbundet.
Eastside TaqueríaE 6th St, Austin, TXEastside Taquería · South CongressS Congress Ave, Austin, TXEastside Taquería · MuellerAldrich St, Austin, TX · Not verified on Google yetEastside Taquería CateringAustin, TX · Serves customers at their addressEastside Taquería · Food TruckRainey St, Austin, TXEastside Taquería · DomainDomain Dr, Austin, TX · Already one of your placesEvery place in your Google account brought in at once.
Google’s Numbers
Clínica Veterinária Pinheiros
Google Business Profile
Verificeret på GoogleProfil 88% kompletMatcher CalistoMissing on Google: Service area, Opening dateViews, calls, website clicks and directions on each place’s page, and how complete its profile is.
Updates and Photos
Lygon Street Espresso · Carlton
Indlæg en opdatering
OpdaterBegivenhedTilbudHvad er nyt139 af 1.500 tegn · Billeder tjekkes, før Google får dem.Fotos
Tilføj FotosUpdates, events and offers posted to the profile, and photos checked before Google gets them.
A Website Page per Place
Lokationer
Alle steder, hvor du handler, og hvad verden ser af det
| Plads | By | Side | Adresse på din hjemmeside | Sidst ændret |
|---|---|---|---|---|
| Roma Norte | Ciudad de México | Live | /clinicas/roma-norte | 10/11/2026 |
| Condesa | Ciudad de México | Live | /clinicas/condesa | 07/11/2026 |
| Polanco | Ciudad de México | Live | /clinicas/polanco | 03/11/2026 |
| Coyoacán | Ciudad de México | Live | /clinicas/coyoacan | 29/10/2026 |
| Santa Fe | Ciudad de México | Live | /clinicas/santa-fe | 22/10/2026 |
| Satélite | Naucalpan | Not Published Yet | /clinicas/satelite | 11/11/2026 |
A Calisto Sites page carrying the place’s details and LocalBusiness markup.
Citater
Listinger
Andre sider, der nævner dine steder, sammenlignet med dine detaljer, og duplikerede opslag, der skal fjernes
| Hvor | Type | Plads | Status | Opdateret |
|---|---|---|---|---|
| Cape Town Motoring Guide | Mention | Woodstock | Stemmer overens med dine oplysninger | 2026/11/09 |
| SA Car Service Directory | Mention | Woodstock | Differs From Your DetailsPhone, Hours | 2026/11/06 |
| Western Cape Business List | Mention | Claremont | Differs From Your DetailsAddress | 2026/11/03 |
| Duplikat | Woodstock | RapporteretName | 2026/11/10 | |
| Southern Suburbs Local | Mention | Claremont | Stemmer overens med dine oplysninger | 2026/10/31 |
| Atlantic Seaboard Guide | Mention | Sea Point | Venter på digWebsite | 2026/11/11 |
Mentions your team records on other sites, compared with its details, and duplicates to remove, found on Google too.
Edit Several Places
Lokationer
Alle steder, hvor du handler, og hvad verden ser af det
Only what you tick changes. Places linked to Google are updated there too.
ÅbningstiderHolidays and special datesAdded to each place’s own dates. A date a place already has takes this one.Primary Google categoryEach place keeps its other categories.Hours, holidays and the main Google category changed for many places at once, and sent to Google for each one linked.
Apple, Bing and Foursquare
Apple Business · Karen Hills Lodge Stemmer overens med dine oplysninger
Calisto Keeps It Right
Apple Business shows the details Calisto sent. Calisto sends them again each time auto-sync runs.Send My DetailsStop ManagingDine detaljer, præcis
- Virksomhedsnavn
- Karen Hills Lodge
- Gadeadresse
- Karen Road 112
- By
- Nairobi
- Land
- Kenya
- Telefon
- +254 20 389 4410
- Hjemmeside
- karenhillslodge.co.ke
Your details sent to Apple Business, Bing Places and Foursquare once you let Calisto keep them, and again with each auto-sync.
Measure where each place shows up in local search
Each keyword’s rank is measured weekly on Google from a three by three grid around each place, with its history and a notice when it moves. Site Audit scores your Calisto Sites websites, and a page’s search title, description and share image are fixed from its issue.
Lokal søgning
Om folk finder dig, før de finder en konkurrent
| Nøgleord | Plads | Status | Stillingsbeskrivelse | Gennemsnit omkring det | Punkter hvor du viser dig | Sidste uge | Sidst tjekket |
|---|---|---|---|---|---|---|---|
| breakfast tacos | East 6th Street | Top 3 | 1 | 1.8 | 9 of 9 | Samme | 11/12/2026 |
| tacos near me | East 6th Street | Top 3 | 2 | 2.6 | 9 of 9 | Op | 11/11/2026 |
| brisket tacos austin | South Congress | Top 3 | 1 | 1.4 | 9 of 9 | Op | 11/10/2026 |
| taqueria east austin | East 6th Street | Top 3 | 3 | 3.9 | 8 of 9 | Samme | 11/12/2026 |
| catering tacos | East 6th Street | Top 10 | 6 | 7.2 | 7 of 9 | Ned | 11/11/2026 |
| vegan tacos | South Congress | Top 10 | 8 | 9.4 | 6 of 9 | Op | 11/10/2026 |
Your Competitors on the Grid
Where each competitor shows for the same keyword, at your place.
“gym dubai marina” Position 2
Hvor du viser
Your Competitors on the Grid
Marina Barbell Co.Average 3.1 · shows at 9 of 9 pointsJBR Fitness LabAverage 4.6 · shows at 8 of 9 pointsHarbour StrengthAverage 6.2 · shows at 7 of 9 pointsDubai Marina CrossFitAverage 7.9 · shows at 6 of 9 pointsPulse Studio JLTAverage 11.4 · shows at 4 of 9 pointsWhat Google Showed
The results Google gave at your place, with their ratings.
“gym dubai marina” Position 2
Hvad Google viste på dit sted
1Marina Barbell Co.★★★★★ 4.6 · 8122Marina Strength Club★★★★★ 4.8 · 1,406Dig3JBR Fitness Lab★★★★★ 4.5 · 1,1904Harbour Strength★★★★★ 4.7 · 3885Dubai Marina CrossFit★★★★★ 4.6 · 502Skema
Each place’s LocalBusiness markup.
Lokal søgning
Om folk finder dig, før de finder en konkurrent
Ydeevne
The Visibility score and what Google counted.
Lokal søgning
Om folk finder dig, før de finder en konkurrent
Synlighedsscore
Fra dine listinger, dine søgepositioner og dine anmeldelser.Hvad Google tællede, sidste 30 dage
Auto-Sync
Each place’s name, address, phone, hours and website sent to Google and the directories Calisto keeps, daily or weekly, once an owner or admin switches it on.
Listinger
Ét virksomhed, samme detaljer hvor det end forekommer
| Katalog | Plads | Status | Beholdt af | Konsistens | Sidst tjekket |
|---|---|---|---|---|---|
| Ossington | Stemmer overens med dine oplysninger | Calisto | 100% | 2026-11-12 | |
| Apple Business | Ossington | Stemmer overens med dine oplysninger | Calisto | 100% | 2026-11-12 |
| Bing Places | Ossington | Sent, Under Review | Calisto | 92% | 2026-11-12 |
| Foursquare | Ossington | Stemmer overens med dine oplysninger | Calisto | 100% | 2026-11-12 |
| Yelp | Ossington | Udført af dit team | Dit Team | 100% | 2026-11-09 |
| Ossington | Udført af dit team | Dit Team | 100% | 2026-11-09 | |
| Nextdoor | Ossington | Venter på dig | Dit Team | 75% | 2026-11-07 |
“gym dubai marina” Position 2
Hvor du viser
Your Competitors on the Grid
Marina Barbell Co.Average 3.1 · shows at 9 of 9 pointsJBR Fitness LabAverage 4.6 · shows at 8 of 9 pointsHarbour StrengthAverage 6.2 · shows at 7 of 9 pointsDubai Marina CrossFitAverage 7.9 · shows at 6 of 9 pointsPulse Studio JLTAverage 11.4 · shows at 4 of 9 pointsDecide what happens by itself, and report on it
The automatic reply, the reminder, the hand-off to operations and every team notice are Calisto Automations rules, shown on Reputation ▸ Automations. The automatic reply is off until switched on. Reports are saved dashboards, exported or emailed on a schedule.
Automationer
| Automatisering | Hvornår | Derefter | Sidste 7 dage | Sidste udførelse | Status |
|---|---|---|---|---|---|
| Remind a customer who has not answered a review requestAfter a review request went out | After a review request went out | Remind the customer about their review request | 48 | 08:10 | Aktiv |
| Tell the admins when a review arrivesAnmeldelse modtaget | Anmeldelse modtaget | Tell the admins about the review | 63 | 11:42 | Aktiv |
| Hand a review that uses a marked alert word to operationsA review uses your alert words | A review uses your alert words | Raise the finding | 1 | 09:15 | Aktiv |
| Tell the admins when a review’s reply deadline is closeA review’s reply deadline is close | A review’s reply deadline is close | Tell the admins the deadline is close | 9 | 10:05 | Aktiv |
| Tell the approvers when a reply waits for approvalA reply waits for approval | A reply waits for approval | Tell the approvers it waits | 6 | 09:58 | Aktiv |
| Tell the admins what each review campaign produced this weekA review campaign’s week | A review campaign’s week | Tell the admins the campaign’s week | 2 | 07:00 | Aktiv |
| Tell the admins when a place’s Google rank changesA place’s Google rank changed | A place’s Google rank changed | Tell the admins about the rank | 4 | 06:30 | Aktiv |
| Hand every negative review to operationsLow review received | Low review received | Raise the finding | Ingen kørsler | Aldrig | Pauseret |
Automatic Reply
For the ratings chosen, after a wait, as a draft or published.
Indstillinger
Svar automatisk på anmeldelser
<Reputation skriver et svar på anmeldelsens eget sprog ud fra anmeldelsen og dine virksomhedsoplysninger for hver anmeldelse i vurderingsintervallet, der stadig er ubesvaret efter ventetiden nedenfor. Dette er en automatisering, så du også kan se og redigere det i Automatiseringer.De vurderinger, der får en automatisk svar, begge inkluderet.Hvad sker der med svarLad det stå som udkast til, at en person kan offentliggøre detUdgiv detEt udkast venter på gennemgangen, indtil nogen læser det og trykker på Udgiv. En offentliggjort svar går direkte til gennemgangssiden.Reply from a notice, and read with no signal
Home, Reviews and Review Requests are on the tab bar. Reply on a review’s notification opens its composer, and a row swipes to Reply or Dismiss. With reviews kept on the device, Home, the inbox and every review and place you have opened read with no signal; every reply waits for a connection.
Hvor Reputations berører alt andet.
3 of these 8 connections are in your plan today; the others are their own apps.
Automations
The automatic reply, the review request after a visit, its reminder, the hand-off to operations and every team notice are Automations rules the business sees and switches.
Assure
Hand to Operations, or an alert word that raises one, makes a single Assure finding from the review.
Forms
A survey is a Forms form built inside Reputation, and private feedback below a campaign’s line is answered on Forms’ public page.
Sites
Each place’s website page is a Sites page carrying the place’s details and its LocalBusiness markup, and a product page shows the stars its customers gave it.
Sync
Reviews from Booking.com, Airbnb and Expedia arrive through Sync’s channel manager, Sync’s Google local inventory feed names each store by the code Reputation keeps, and Sync hosts Google’s product ratings feed from the product reviews.
Ethos
The reply composer runs each reply through the brand check against the business’s brand rules.
Studio
Make a Post turns a review into a card for Instagram, Facebook or X, opened in Studio to change anything before it goes out.
Impreta
Share on Social opens Impreta’s composer with the review in it, and a competitor’s social profiles show their followers, posting rate and engagement.
Ingen opsætningsomkostning. Betal, når du begynder at bruge.
Reviews, review requests and every place listed right.
Anbefalet til dig
Virker godt sammen.
Calisto Automations
Calisto Ops
Rules that start from your Calisto apps, a schedule or a date and act across them all, every app’s automatic messages as rules, sequences that follow up until a person acts, and every run on record.
Learn more →Calisto Assure
Calisto Ops
Inspections and checklists on any phone, findings fixed and verified, certificates and reports issued to clients, safety incidents, credentials and maintenance kept in date.
Learn more →Calisto Forms
Calisto Sites
Calisto Sites
A website and its phone app, built from a template on the page itself, showing what you sell from your own records and published on your own domain.
Learn more →Calisto Sync
Calisto Commerce
Where each item sells, on your own website and screens and every channel you connect, with each channel’s health, commissions and rate parity.
Learn more →Calisto Ethos
Calisto Studio
Calisto Create
A Studio seat designs anything at every size, from Calisto’s templates or a blank page: layers, photos, Copy & Resize, Bulk Create, mockups, QR codes, print-ready PDFs, sharing and whiteboards.
Learn more →Calisto Impreta
Calisto Engage
Write a post once and send it to eleven networks, Calisto TV and Calisto Radio.
Learn more →Calisto Pulse
Calisto Commerce
Rules that move the price of nights, tickets and time slots with demand inside a floor and a ceiling, reviewed or published on Autopilot, priced against the market, with seasons, adjustments, night rules and market reports.
Learn more →Anbefalet til
Brancherne, der driver Reputation, og hvad hver af dem driver den for.
Hotels & ResortsOmtalestyring
OTA and map reviews answered in one place.
Hotels & Resorts på Calisto →Lejlejligheder med serviceOmtalestyring
Reviews across OTA and map listings.
Lejlejligheder med service på Calisto →Lejeboliger på kort tidOmtalestyring
Reviews across every channel you list on.
Lejeboliger på kort tid på Calisto →Medicinsk æstetikOmtalestyring
Reviews that decide who a patient trusts.
Medicinsk æstetik på Calisto →Live Music & FestivalsOmtalestyring
Post-event reviews and ratings.
Live Music & Festivals på Calisto →Kunstnere & TalenterReviews & press
Reviews and press across platforms.
Kunstnere & Talenter på Calisto →Sportsagenter og atleterPress & reputation
Press coverage and reviews across platforms.
Sportsagenter og atleter på Calisto →Stadioner & ArenasOmtalestyring
Reviews that win the next concert booking.
Stadioner & Arenas på Calisto →Begivenhed & ProduktionsudlejningOmtalestyring
The reviews that set your rate.
Begivenhed & Produktionsudlejning på Calisto →Rekreation og leje af køretøjerOmtalestyring
Reviews that drive local bookings.
Rekreation og leje af køretøjer på Calisto →Attraktioner og parkerOmtalestyring
Reviews that decide which attraction a family picks.
Attraktioner og parker på Calisto →Hjemme- og faglige tjenesterOmtalestyring
Reviews that win local jobs.
Hjemme- og faglige tjenester på Calisto →Ejendom og husens inspektionOmtalestyring
Reviews that win the next booking.
Ejendom og husens inspektion på Calisto →Law Firms & Legal DepartmentsOmtalestyring
Your reviews on Google and the legal directories, asked for only if you choose to.
Law Firms & Legal Departments på Calisto →Videoproduktion & FotograferOmtalestyring
Reviews that win the next wedding.
Videoproduktion & Fotografer på Calisto →Grafiske designere og kunstnereOmtalestyring
Reviews that win retainers.
Grafiske designere og kunstnere på Calisto →Alt inkluderet i Calisto Reputation.
- One inbox for every review from Google Business Profile, Facebook, Yelp and Tripadvisor, synced every hour, newest first
- A site’s first sync brings in its history quietly, with one summary notice
- Reviews from Booking.com, Airbnb, Expedia and Vrbo arrive through Sync’s channel manager, with stay dates and category ratings
- Trade directories (Reclame AQUI, GetNinjas, Habitissimo, Checkatrade, Angi) and law-firm directories (Avvo, Martindale-Hubbell and Lawyers.com, Justia, ReviewSolicitors, anwalt.de, Abogado.com, Jusbrasil)
- Filters: Unanswered, Waiting for Approval, Drafts, Assigned to Me, Handed to Operations, Highlighted, Reported to the Site and Dismissed
- Narrowed by review site, place, stars and sentiment, and searched by reviewer, title or words
- Count cards for unanswered, overdue, waiting for approval and answered, over the whole queue
- A row opens the review in queue mode: 3 of 41, previous and next, Publish and next
- A review’s page: the review, its stay dates and category ratings, the guest’s possible match by exact name, the reply, who answered and whether it is live on the site
- Assign a review to a person connected to the business
- Highlight a review for the review wall and the widget; dismiss one, and bring it back
- Tags on reviews, added one at a time or to many at once, filtered in the inbox and the reports
- A review in another language is translated into the business’s, with the original a press away
- A stay’s unit, trip type and traveler type kept on the review, filtered in the inbox and the analytics
- Report a review to Google, Tripadvisor or Yelp from its page, with its reason; a reported Google review is checked each day until Google removes it
- Product reviews: what customers said about each item they bought, answered, highlighted or hidden
- Hand to Operations raises one finding in Assure per review, and the review then reads Operations notified
- Sentiment and themes classified on every review, once per wording
- Alert words matched as reviews arrive, whole words with accents folded; a word can raise a finding
- Alerts: the reader’s own Reputation notices and every alert word match
- A reply is published once: a second press gets the first answer, never a second reply
- Google and Facebook replies are published on the site; editing one replaces it there
- A site with no reply API records the reply and says to post it there as well
- Suggest a Reply writes in the review’s own language, never saved until a person saves it
- Suggestions that use the place’s own facts: its description and amenities, the stay and the review’s category ratings
- Draft Replies for many reviews at once, each in its own language and saved as a draft; Publish Drafts, each through the approval routing
- Reply Templates filled in with the reviewer’s name, the stars, the site and the place, offered first on the reviews whose sentiment they fit
- The tone of a reply chosen in the composer
- The brand check reads each reply against the brand guidelines set in Ethos, and applies a note in one press
- A reply deadline, 24 hours unless the business sets another; each review is told due soon once and overdue once
- A team member’s reply can wait for approval under the business’s approval routing; an owner’s or admin’s never waits
- Approve or Send Back with a note, on the review or in the Approvals panel
- Every setting is saved by an owner or an admin
- Campaigns: name, channel (email, text, WhatsApp, or the best one each customer can get), the review site, a note and a feedback line
- Below the feedback line a customer is offered private feedback first, and the public review link is still shown
- Ask for a Review: one person, a list, a shared spreadsheet or a contact card
- QR codes for a campaign, printed as a table card, a sticker or a poster, or downloaded as PNG or SVG; whoever scans one rates their visit, and the scans are counted
- WhatsApp requests use the business’s approved template, shown on the campaign
- A/B test a campaign’s note and channel: each variant’s sent, opened and rated, and when the difference is sure; the business applies the winner, and a rule can act when one is found
- After an order, the customer rates each item they bought on the same page
- An Automations rule asks after a visit, an order, a stay or a paid check
- One request per customer, visit and campaign; a cap per customer over 90 days; one reminder after a set number of days
- Unsubscribe and the business’s do-not-contact list are honored, and a request reaches a customer of a real visit as a service message
- A paused campaign’s requests wait; Resume reminds each one whose day passed, once
- Each campaign’s asked, opened, rated, average, sent to the review site and offered feedback, counted from its requests
- A campaign’s page lists every request and why one was not sent or not delivered
- Surveys are Forms forms, built in Reputation and answered on Forms’ public page
- Feedback: every private answer, read in one list
- A private follow-up survey to a known reviewer, once per review, on an Automations rule the business writes
- Highlights: the review wall and an embeddable review widget for any website, served by Reputation
- Make a Post turns a review into a card for Instagram, Facebook or X, opened in Studio; Share on Social opens Impreta’s composer
- Overview: average rating, reviews, response rate and hours to reply, by star, over time and by review site
- Sentiment over time, and Themes with what customers mention most, each against the period before
- Survey Scores: NPS and CSAT from every survey, by month and by place, with detractor, passive and promoter comments
- A survey question can score a department, each against the goal the business sets
- The market: businesses of the same type in the same country, nameless and only where at least 10 take part, beside your own response rate, hours to reply, rating and themes; the owner can leave it
- Review Funnel: from asked to opened, rated and sent on to a review site, then reviews received, answered and highlighted
- Scoreboard: every place ranked by rating and replies
- Competitors: each one’s Google rating and review count, measured daily, against yours; other sites tracked by hand
- Find Competitors suggests businesses nearby in the place’s Google category, each added with one press
- A competitor’s social profiles: followers, posting rate and engagement on its row, with Impreta
- Add a competitor’s reviews, pasted or from a spreadsheet: their themes beside yours, praise and complaints side by side
- Every figure over any period, a custom range, one place and one review site
- Reports: saved dashboards built with Calisto’s report builder, exported or emailed on a schedule
- Live Feed: new reviews, replies, alerts, alert words, assignments and rating changes as they happen
- A competitor’s rating can weigh a price in Pulse
- A place’s page: details with address search, hours and holidays, its reviews at a glance, Google, listings and its website page
- Each place linked to its Google Business Profile through the business’s one Google connection
- Compared field by field with Google: Use Calisto’s or Use Google’s
- Edit Selected changes several places’ hours, holidays and primary Google category at once, and updates each place linked to Google there
- Details, hours, categories, service area, amenities and photos sent to Google
- Google updates, events and offers, and photos checked before Google gets them
- Find It on Google: link a profile, ask for access to someone else’s, or claim one nobody holds
- Add a business Google does not know, with what is missing named first
- Verification by postcard, call, text, email or instant, as Google offers it, with the code entered on the page
- The profile’s store code kept on the place for Sync’s Google local inventory feed
- Each place’s website page is a Sites page carrying its LocalBusiness details
- One listing set per place: Google measured; Apple Business, Bing Places and Foursquare sent your details by Calisto once you let it keep them, and again with each auto-sync; every other directory a guided task
- Apple Business Connect, Bing Places, Facebook, Instagram, Yelp, Foursquare, Nextdoor and the directories of the business’s customer type
- Each task shows the place’s exact details with a copy button each, and I’ve Done This
- A done task reopens when the place’s details change
- Citations: mentions your team records on other sites, compared with each place’s details, and duplicate listings to remove, recorded as tasks
- Find Duplicates on Google puts a second Google listing of a place linked to Google with a map pin on the duplicates list, with Google’s own way to remove it
- Listing auto-sync of each place’s name, address, phone, hours and website to Google, Apple Business, Bing Places and Foursquare, daily or weekly, off until an owner or admin switches it on
- Each directory’s answer on the listing: sent and under review, matching your details, or why it was refused
- Local rank measured weekly on Google from a 3×3 grid around each place, with its history and a notice when it changes
- Each tracked competitor’s position for the same keyword at your place, and at how many of the grid’s points it shows
- Schema: each place’s LocalBusiness markup
- Site Audit: how your Calisto Sites websites read to a search engine, scored on what was measured, and a page’s search title, description and share image fixed from its issue
- Performance: the Visibility score from what was measured, and what Google counted
- Tabs: Home, Reviews and Requests; Analytics, Locations, Listings and Local Search under More
- Every list draws tappable cards; a row swipes to Reply or Dismiss
- Reply on a review’s notification opens its composer
- Shortcuts: Needs a Reply, Reviews, Ask for Reviews, Analytics and Locations
- Share a photo to a place’s Google photos, or a spreadsheet or contact card to Ask for a Review
- Windows widgets: Needs a Reply and Rating Glance
- Once reviews are kept on the device, Home, the inbox and every review and place already opened read with no signal; every write waits for a connection
- A campaign, template, report or competitor made on a weak signal is made once
- Calisto’s search finds reviews, places, campaigns, keywords and competitors
- Automations for the automatic reply, the reminder, the hand-off to operations and every team notice, each a rule the business sees and switches
- Assure for findings from reviews
- Forms for surveys and private feedback
- Sites for each place’s website page and a product page’s stars; Sync for OTA reviews, Google local inventory and Google’s product ratings feed
- Studio for review posts; Impreta for sharing them and competitors’ social figures
- Ethos for the brand check on replies; Pulse for a price weighed by ratings
Questions about Calisto Reputation
Google Business Profile, Facebook, Yelp, Tripadvisor, Booking.com, Airbnb and Expedia, and the trade and law-firm directories.
On Google and Facebook, yes, once per press, and editing it replaces it there. A site with no reply API keeps the reply on the review and says to post it there as well.
Only when the business’s approval routing says so. By default nothing waits; when it is on, a team member’s reply waits for the people it names, and an owner’s or admin’s reply never waits.
Below the campaign’s feedback line, they are offered the business’s private feedback form first. The public review link is still shown, because Google does not allow review gating.
When someone presses Ask for a Review, when an Automations rule the business switches on asks after a visit, an order or a stay, or when someone scans the place’s QR code. Each customer is asked once per visit, reminded once, and never past the cap the business sets, by email, text or WhatsApp.
Never by name. Each figure is the middle of businesses of the same type in the same country, published only when at least 10 take part, with no business named and no review text. The owner can leave it, and then sees no comparison either.
Yes, for products. After an order the customer rates each item, the published reviews show on the product page, and Calisto Sync hosts Google’s product ratings feed for you to add in Merchant Center. Store ratings are Google’s own program.
Only if the business switches on the automatic reply, an Automations rule that is off by default. It answers the ratings chosen, after a wait, as a draft or published.
From Google. A competitor’s rating is read daily, and each keyword’s rank weekly from a grid around each place, with every tracked competitor’s rank on the same grid. Competitors can be suggested from nearby businesses in your Google category, and their reviews you add are read for the same themes as yours. Other sites are tracked by hand, and nothing is estimated.
Yes. Each place has its own page, its own Google Business Profile, its own listings and its own line on the Scoreboard.
Google, and Apple Business, Bing Places and Foursquare once an owner or admin lets Calisto manage that place’s listing there. Each directory reviews a change before showing it, and the listing says what it answered. Every other directory is a guided task with your exact details to paste.
Per brand, per month, and it is included with Calisto Engage. The price box on this page reads the live catalog. Automations, Assure, Forms, Sites and Sync are priced in their own apps.
