How do thriving fitness facilities eliminate member churn behind the scenes?
Calisto Pro integrates turnstile access, session bookings, recurring billing, and coach schedules on a single engine, delivering a flawless member experience from day one.
One operating system for health clubs & gyms
Calisto Pro is the software that runs a gym, from the opening check to the renewal: every member in one place, shared with your front desk and trainers, backed up, and open from anywhere.
Maintenance & Safety
Every inspection, equipment check and cleaning round walked on a phone, and every repair a work order.
The Door & the Desk
Every scan checks the plan, the waiver and the zone, and the desk reads the building at 7 AM.
Classes & Courts
Spots from the room map, waitlists that fill themselves, cover from qualified coaches, courts by the hour.
Your Screens
The workout on the studio TV, announcements in the lobby, and offers in the window.
Your App, Every Club
Your own app in the stores, and every new club set up to your standards.
Reputation
Happy members sent to Google, unhappy ones to you, and every review answered in one place.
Join Online
Plans, waivers and payment on your own website, and the door code in their phone.
Training & Trainers
The membership and personal training sold together, and every trainer scheduled and paid.
Corporate Sales
One proposal to a company, its employees enrolled, and one invoice a month.
Dues & Freezes
Dues on the card or direct debit on file, retried on your schedule, and freezes that reverse themselves.
Supplements & Merch
Supplements, shakes and merchandise at the desk, counted and reordered as they sell.
Retention
Members drifting from their routine, reached with a session from their own trainer.
Member Messages
Instagram, email, WhatsApp and calls in one thread on the member.
Calisto Assure + Dispatch + Signal
Every machine checked before the first member walks onto the floor.
Calisto Assure schedules every inspection, equipment check and cleaning round, each walked on a phone with photos. A failed check becomes a Dispatch work order, and Signal counts the hours on every machine.
The run, as Chris walks it
Dispatch · work order WO-311
Locker rooms · slot by slot
Signal · machine hours
Monthly safety inspection · due
WO-311 · 5:51 PM
Assure · history
Calisto Fit + Access
5 AM. Nobody at the desk. The door knows who paid.
Calisto Fit checks every scan against the membership: the plan in good standing, the waiver it requires, the zone the tier opens. Calisto Access opens the door, the turnstile and the locker.
Calisto Fit
Pick a bike. The waitlist fills behind you. The coach called in sick at 5:15, and the class still ran.
Calisto Fit runs your timetable: every class with its coach, room, capacity and numbered spots, a waitlist that fills itself from every cancellation, and cover found from the coaches qualified to teach it.
The coach's roster · 6:30 PM Ride
Calisto Display
The workout on the studio wall. The intro offer in the window.
Calisto Display runs every screen in your gym from one place: the workout and timers during class, announcements and offers in the lobby, and a screen in the window that sells the next membership.
Calisto Apps + Purview + Blueprint
Your app. Your name. Every club you open.
Calisto Apps publishes your member app to the stores under your gym's name. Purview sets up every new club, Blueprint gives each one your standards, and the app grows with every club you open.
The front desk's Monday · the phone ringing
The front desk's questions
Purview · new club · Wynwood, Miami
Blueprint · the standards
Roaming
Twelve clubs
Calisto Reputation
Happy members go to Google. Unhappy members come to you.
Calisto Reputation asks every member how it went. An unhappy answer reaches the right person on your team privately, a happy one goes to Google, Facebook or Yelp, and every review lands in one inbox.
How did it go?
Best 6 AM ride in the city.
Highlighted for the review wall on your websiteGreat coaches, busy at 6 PM.
The lat pulldown has been broken all week.
Assigned to Rachel · answered once, published on Google · the machine is back in serviceCalisto Sites + Sign + Fit
They join on your website at midnight. Waiver signed, plan paid, door code in their phone.
Calisto Sites puts your plans, passes and timetable on your own website. Calisto Sign takes the waiver before checkout, and Fit starts the membership and issues the door credential when the first payment clears.
On the same site
Joined this month, by source
What gym owners find when they arrive.
What changes when every screen in the building reads the same member.
member under every screen. The class calendar, the door, the register, the pay run and the retention list read the same member, so none of them can disagree about whether this member is paid up.
ONE MEMBERpayment gateways. Keep your merchant relationship and your negotiated rates, take tap-to-pay at the front desk and sell memberships online.
YOUR OWN GATEWAYlock-in. Your member data stays in your jurisdiction, under your control, and if you ever leave, every record comes with you.
YOUR MEMBERSdoors, turnstiles and lockers that know the billing. A card retry fails on Tuesday and the 5 AM scan is denied on Wednesday. No lockout list, no staff on site.
THE DOOR KNOWSdays of early warning. Fewer check-ins, missed bookings and a failed payment raise the member while they can still be kept, not after the cancellation.
BEFORE THEY LEAVEOne
Door That Knows Who Paid, at the Front Desk, the Kiosk and the Turnstile
One
Package for Personal Training on the Floor and the Program Between Sessions
One
Library of Programs, Exercises and Meal Plans Every Coach on Your Team Builds From
Eleven
Ways Members Pay You, on One Receipt
Calisto Fit + Workforce + Equipo
Sell the membership and the trainer together. Run every trainer from the same screen.
Calisto Fit sells a plan with personal training inside it and gives every trainer your library. Calisto Workforce schedules, certifies and pays them, and Equipo keeps every handoff in the team's Hub.
Premium with PT
Pass Holders
Andre’s six-week strength block
The week · by qualification
West Loop · Hub
The pay run
Calisto Proposals + Deals + Sign
One proposal to Halsted Logistics. A hundred and twenty employees training by the 1st.
Calisto Proposals sends a company your corporate offer, priced from your live catalog. Deals follows it to a yes, Sign takes the agreement, and Fit bills the employer once a month.
Calisto Fit + Payments + Ledger
Dues take themselves. A freeze reverses itself on the date you set.
Calisto Fit charges each plan's dues to the card or direct debit on file with your own provider, retries a failed payment on your schedule, and tells the door. Calisto Ledger books every payment.
Calisto Fit + Inventory + Pulse
Supplements, shakes and shirts, sold at the desk with the membership. One receipt.
Calisto Fit sells memberships, passes, training, supplements and merchandise at one register. Inventory counts every tub and shirt as it sells and drafts the reorder, and Pulse prices each class from demand.
The shop wall
One sale · one receipt
Wynwood · whey at its reorder point
Prices from demand
Close the Day · 10:00 PM
Calisto Fit + Automations + Circle
Four visits a week became one. His trainer offered a free session before he decided to leave.
Calisto Fit sees a member drifting from what they do: visits falling, a payment retried, the app unopened. Automations reaches them with an offer that fits, and Circle rewards the members who bring friends.
Calisto Interact
Three staff, three apps, one member. Now it is one thread.
Calisto Interact puts Instagram, WhatsApp, email, calls and video in one thread on each member, beside their tier, their recent visits and their last conversation, whoever on your team answers.
Beside the thread
From nothing downstream knowing to one member.
Twenty-three apps. One member.
The membership, the floor, the door, the class and the billing are one member, which is why the door already knows who paid at 5 AM.
Assure
The opening check, inspections and preventive maintenance, walked on a phone with photos.
Dispatch
Every repair a work order, closed with a photo.
Signal
The hours on every machine, occupancy by zone and the 3 AM sensor.
Fit
Memberships, the timetable, the door check, the register and the trainers' library.
Access
Doors, turnstiles and lockers that read the membership.
Display
The class on the studio TV, the lobby and the window.
Apps
Your gym's own app in the stores, under your name.
Purview
Every new club set up with its entity, tax, currency and hours.
Blueprint
Your standards locked at HQ and given to every club.
Reputation
Happy members to Google, unhappy ones to you, every review in one inbox.
Sites
Plans, passes and the timetable on your own website, where members join.
Sign
The waiver and the PAR-Q signed before checkout.
Workforce
Every trainer scheduled, certified and paid in one run.
Equipo
The team's Hub, with every handoff in it.
Proposals
One proposal to a company, signed and carried into its agreement.
Deals
The company followed from first call to signed agreement.
Payments
Dues on your own provider, retried, with a payment link.
Ledger
Dues, retail and training in one set of books.
Inventory
Supplements and merchandise counted and reordered as they sell.
Pulse
Peak and off-peak prices, intro offers that end themselves.
Automations
The drifting member raised while they are still a member.
Circle
Referral credits and a training buddy for the friend.
Interact
Instagram, email, WhatsApp and calls in one thread on the member.
Calisto Pro for Gym Management
- Today: the classes, appointments, check-ins, the team on shift, coaching due, new members, the Kids Club, maintenance and failed payments, by department
- A front-desk console set once to the location it stands at
- Home: the classes still to run, check-ins today, payments that failed, classes needing cover, freezes ending, inquiries to answer and what setup is left
- One door check: the membership's standing, the waiver its plan requires, a class pass, the zone, then the visit
- A plan that admits at chosen sites only, and members let in elsewhere on a roaming grant
- Send payment link from a refused member's row
- Every check-in from the desk, a kiosk, a lock or the WiFi, in one list
- The register: day passes, visit passes, unlimited passes and retail, against the member and the stock; drawers, the X and Z Report and returns; gift cards and custom amounts
- Close the Day: the drawers, the day's takings per currency, the exceptions and the sign-off
- A weekly timetable of classes, each with its coach, room, capacity and waitlist; numbered spots for a bike, a rack or a mat
- Cancel, move or re-staff one class without touching the rest; cover taken by the first coach to accept
- Series: courses, terms and standing places, enrolled once
- The WOD on the board, interval timers and occupancy
- The class cancellation policy, which decides whether a cancelled class goes back to the pass
- Courts, pitches and pool lanes hired by the hour, half-day, day or month, each with its sport; who may book a court, what may pay for it and whether a plan's court hours cover it
- Members, Inquiries, Waitlist, Onboarding, Frozen, Families, Corporate, Employees and Roaming
- Import a running gym, each membership recorded as already under way, passes part-used
- Freezes with their dates and reason; family memberships; corporate agreements with seats and one invoice a month
- Plans built in the tier builder: what each includes, credits per period and access zones
- Visit passes, unlimited passes, series and day passes; Pass Holders and Visits Left; day passes with their own hours
- The waiver library, asked for at every door, kiosk and booking; coverage, and whose waiver has lapsed
- Clients by invitation, coached only once they accept; each client's coach
- The library: programs, exercises with cues and video, meal plans, videos, habits and collections
- The Workout Builder: sets, reps, tempo, load and rest; a block scaled to each member's maxes; describe the workout and a first draft is built from your own exercise library
- Two coaches editing one workout never overwrite each other
- A session logged set by set from a phone
- Progress against the plan and personal records; challenges with a leaderboard
- One profile and the listings people find in Calisto Active
- The Kids Club: who is in each care room, with a typed pickup code
- The walk-in line for tours, day passes and questions, on a lobby TV
- Performance by coach, class type and site; Participation, Occupancy, Client Progress, Session History and Commissions; custom reports and scheduled deliveries
- Screen sets for the front desk, instructors, coaches and managers; People & Privacy: who may coach is an owner setting
- On a phone: Today, Check-In, Classes and Members; check-in by camera scan, held with no signal; the roster on the floor, swipe to check in or mark a no-show
- One Settings page: General, Locations and money, Classes, Memberships, Appointments and Facility
- A membership changes once and every screen hears it: an upgrade opens the recovery room door and changes the next invoice
- A freeze reverses itself on the date you set
- Check-in frequency, body composition and bookings on one member
- Loyalty tiers that change booking priority, guest passes and shop pricing the moment they are reached
- Personal training appointments and each coach's calendar, beside the classes members book in Fit
- A coach sick at 5:15 AM, and the session still runs
- Pick a bike, and the waitlist fills behind you
- A late-cancel window of six hours across twelve locations, in one click
- A sale triggers the count, and the count triggers the reorder
- Barcode scanning at the counter, and an online storefront from the same catalog
- Equipment tracked with usage hours and warranty
- Every new club set up with its legal identity, tax, currency and hours
- Your member data kept in the jurisdiction you choose, and your own backend if you bring one
- Eleven ways to sell on one checkout: a membership, a PT pack, a shake and a shirt on one receipt
- Packages composed from anything in the catalog; workshops through the same checkout
- One standard across every location, locked at HQ
- Checklists with completion tracking and overdue flags
- Procedures, checklists, curricula, templates and brand kits, written once
- Peak and off-peak prices set from how full each class runs, between your floor and your ceiling
- Intro offers that end themselves
- Flash sales with a cap
- Live pricing across packages: new buyers get the new price, existing contracts keep their terms
- 73 gateways; keep your merchant relationship and your negotiated rates, in the member's own currency
- Tap-to-pay at the front desk and membership sales online
- Failed payments retried, and the door told
- Corporate sales: a proposal to a company in your gym's design, priced from the live catalog, so the proposal and the invoice agree
- Option tiers, optional lines and seats the company may change within the limits you set
- One-time and recurring totals shown apart, and what is due today
- Signed inside the proposal, tracked to acceptance, and the acceptance carries straight into the corporate agreement
- The same quotes in Deals, and templates only admins edit
- Every waiver, membership agreement and PT consent form
- The door does not open and the booking does not confirm until the signature comes back
- A waiver that tracks its own expiry, with the renewal request 14 days before
- Medical clearances, minor consents and PT agreements renewed by link before they lapse
- The door reads the membership: a lapsed payment closes access on the terms you chose, and a day pass opens it for exactly as long as it was sold for
- Tier-based zone access at 5 AM, with no staff on site
- Doors, turnstiles and lockers on one credential list
- Identity verified before the first credential of an unstaffed club
- Occupancy by zone, the environment, and the 3 AM anomaly that rings the on-call phone
- Usage sensors that write the belt-replacement work order
- Every alert in one inbox
- Dues, retail and personal training in one set of books across every location
- Entries post at the moment of the sale
- Double-entry books with journal entries that post and reverse, never vanish
- Preventive maintenance over the equipment register: a machine's hours or its calendar sets the next service
- Inspections, the opening check, equipment checks, sanitation checks and safety checks, each walked on one checklist, on a phone, with photos and markup, held with no signal
- Routine checks judged slot by slot through the day: done, due or missed, a missed slot told once
- Readings against a safe range: the pool's chlorine and pH, the temperature of the water
- Every inspection on a schedule, each due cycle a task with its checklist and its room or area
- Re-inspections that walk the last visit's findings first, photo beside photo
- History: every run with its date, place, score, failed items, critical findings and who walked it
- The fix photographed, and verified by someone else
- Member sign-in checked against a real membership
- Guest traffic kept on its own network
- Access points in the same device list as your other hardware
- Coach and front desk schedules, assigned against qualifications
- The sub board: cover from the qualified coaches, first to accept
- Hourly, per-head, per-session, flat-rate and commission in one pay run
- Certifications with their expiry, warned 30 days before, and no class assigned on a lapsed one
- Time off and recurring assignments on the calendar the timetable reads
- A card retry fails on Tuesday, and the door reflects it
- Fewer check-ins and missed bookings raise an early warning
- Preventive maintenance at 2,000 treadmill hours
- The trial-to-member follow-up: day 1, day 3, day 7
- Included with any Ops app
- 247 members, 92% capacity and two open tickets at 7 AM
- One screen instead of four apps
- A report directory, a team scorecard and a notice queue
- Your member app in the stores under your gym's name, built from a template or your own design
- Its five tab screens chosen by you
- The same app opened in Sites as your website
- Every club you open inside the same app
- The app that comes with every member's Calisto account
- Book classes and courts, buy passes, pay a failed due, show the door code and follow their progress
- Their own training stays theirs, shared with the gym only when they choose: coaches see shared totals only, off by default, never below three members
- The member app under your gym's name: booking, membership and progress
- The member list belonging to you
- Members scan in, visitors sign the waiver and buy a day pass, and the desk is free
- The class on the screen: the workout, the intervals and the timer, the leaderboard, today's WOD on the box TV
- The lobby: today's classes, the walk-in line, People Inside with the places left, and announcements
- Advertisements and offers: the shake of the month, the intro offer, the corporate plan
- A screen outside the gym, in the window or at the street, that sells the next membership
- "Out of service" beside a broken machine, cleared when the work order closes
- Digital signage with zones and playlists, from 160 layouts or your own designs
- TV groups: one club, a floor or the whole franchise as one target; one change reaches every TV at once, and each club keeps its own announcements
- Music in step across the screens in a studio, and screens that follow your opening hours
- Apple TV, Android TV, Google TV, Fire TV, Samsung and LG screens, paired with a six-character code
- Every inquiry a lead, followed to the plan they join
- Conversion by source, class type and location
- Members join on your own website: compare plans, add training, sign the waiver and PAR-Q, pay the joining fee and the first month, and get the door code
- Book a class, hire a court or buy a pass against the same timetable and prices
- The family plan with guardian consent
- A check after a class or a visit: unhappy members to a private survey routed to the right person, happy members to Google, Yelp or Facebook, matched to the site you want reviews on
- One inbox for every review from Google, Facebook and Yelp, filtered by club, stars and sentiment
- Reviews assigned to a person, answered once and published on Google and Facebook
- Hand to Operations: a review about the building raises a finding in Assure
- A review highlighted for the review wall on your website
- Your listings consistent across directories
- Win-back offers at a member's old tier, timed to the month they first joined
- Birthdays, no-show recovery and intro offer follow-ups
- Class promo graphics, transformation stories and workout clips, made in-house
- A referral credit for the member who brings a friend
- The friend matched with a training buddy
- Inbox, Voice, Mail, Live and Connect: every channel in one thread on the member
- Caller ID that shows the tier and recent visits
- A call that becomes video, and hybrid classes with the recording filed
- A member's complaint as a ticket with their whole history
- A comp session from the ticket, and a response timer
- Broken equipment, cleaning rounds and repairs as work orders, assigned, tracked and closed with a photo
- The member's ticket joined to the work order
- A Hub for each club's team, with every handoff and the opener's note in it
- One brand across every location's marketing, signage and member messages
- Wellhub bookings on your roster and its check-ins validated at the door
- ClassPass, with the same classes and seats
- A throwdown, a competition or a charity run, over the members you already have
- A gym with a spa, a recovery wing and coaching under one roof runs it on the same member, as /clinical-spa shows
One platform for every gym owner
The format changes. The login does not.
Plans with their own joining fee and renewal, family accounts, corporate agreements, freezes and cancellations, and an import that brings members in mid-month exactly where they are.
Premium members enter at 5 AM, Standard members during staffed hours, and a lapsed account is denied at the reader.
Work orders, preventive maintenance, usage tracking and a warranty registry.
Occupancy by zone, peak hours and member flow, so you staff the floor from what happens on it.
No setup cost. Pay when you start using.
Team size across your organization
Independent Gym
Your Foundation
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on. Core-Only Pricing sells it on its own, for a business that prefers not to pay a percentage.
One member record every system reads
Session booking, waitlists, and late-cancel windows
Shelf counts, reorder points, and equipment register
Legal identity, tax, currency, and location configuration
Eleven transaction models on one checkout
One standard across every location
Core + Commerce
A membership changes once, and every system hears it
With Commerce, get:
Group session & PT scheduling Calisto BookingsSession booking, waitlists, and late-cancel windows
- Instructor sick at 5:15 AM and the session still runs
- Pick a bike and the waitlist fills behind you
- Late-cancel window of six hours across twelve locations, one click
- Build the block once and forty members get their own version
Dynamic pricing Calisto PulsePeak and off-peak pricing set from capacity
- Peak and off-peak pricing set from actual capacity
- Intro offers that expire themselves
- Flash sales with an inventory cap
Billing & payments Calisto Payments75 gateways with no platform surcharge
- Seventy-five gateways and 0% platform surcharge on top
- Keep your merchant relationship and your negotiated rates
- Failed payments retry and reflect at the door
SyncConnect your sales channels: listings, rates and availability, delivery menus and the orders they send, with every connection watched and every failure fixed, from your desk or your phone.
DealsRun your sales: leads and who works them, deals through every stage, follow-ups, quotes and contracts, closings and commissions, from your phone or your desk.
StationBuild workspaces for your team, and run the printers, card readers and cash drawers they use.
Open to every account, charged as you use them:
Start here. Businesses like yours grow into Contracts & signatures, Member management, Group session & PT scheduling.
ProposalsA priced offer the customer can accept
- Priced from the live catalog, so the proposal and the invoice cannot disagree
- Tracked to acceptance, and the acceptance carries straight into the order
- One charge per proposal sent, with its signature included
Contracts & signatures Calisto SignAgreed, signed and filed
- Sent from the record it belongs to, and filed back against it once it is signed
- Signed on any device; the person signing never needs an account
- Charged per envelope, so a draft nobody has sent costs nothing
Plus everything included above
Core + Commerce + Ops
The doors, the equipment and the floor behind it
With Ops, get:
Door & zone access Calisto AccessTurnstiles reading the membership record in real time
- The door knows who paid, cross-referencing billing in real time
- Tier-based zone access at 5 AM
- Lockers and turnstiles on the same credential registry
Equipment & occupancy sensors Calisto SignalUsage hours, occupancy, and the 3 AM anomalyIncluded with any Ops app
- Occupancy, environment, and the 3 AM anomaly
- Usage sensors write the belt-replacement work order
- Every alert lands in one inbox
Accounting Calisto LedgerMembership, retail, and PT revenue in one ledger
- Membership, retail, and PT revenue in one ledger
- Entries post at the moment of the event
- Double-entry books with journal entries that post and reverse, never vanish
Maintenance & inspections Calisto AssurePreventive schedules and verified repairsOps subscription only
- A cable snaps at 4 PM and is repaired by 6
- Preventive schedules over the equipment register
- The fix is photographed and verified by someone else
Member WiFi Calisto WiFiClub network and member sign-in
- Member sign-in checked against a real membership
- Guest traffic on its own VLAN
- Access points sit in the same device list as your other hardware
Staff scheduling & payroll Calisto WorkforceFive pay models in one payroll run
- Hourly, per-session, commission, and flat-rate in one payroll run
- A CPR card expiring in 14 days is flagged before the shift
AutomationsFreezes, retries, and win-backs that run themselves
- A card retry fails on Tuesday and access reflects it
- Missed session bookings and check-in drop-offs raise early warnings
- Preventive maintenance fires at 2,000 treadmill hours
Today's operations view Calisto Today247 members, 92% capacity, two open ticketsIncluded with any Ops app
- 247 members, 92% capacity, two open tickets at 7 AM
- One screen instead of four apps at 7:15
- A report directory, a team scorecard, and a notice queue
DeskThe service desk: tickets before the deadline runs out, with the customer’s booking, order and payment beside each one, plus Calisto Threads for your team’s conversations and Calisto Dial for its calls.
DispatchSend the job, follow the crew, and work the day from a phone: stops in order, checklists, photos and signatures.
OrderflowEvery order from every channel in one queue. Accept it, prepare it, hand it over and follow it to the customer’s door.
UniversityTrain your people: build courses, assign them with a due date, see who is behind and who is certified, and take your own training on your phone.
VelocityDecide on work and spend before it posts: sign off hours and expenses, review what gets billed, set rates, invoice from time, and see budgets and capacity.
Plus everything in Core + Commerce
No contracts, no trials. Use the apps and pay when you’re ready.
