Run It Like a Business
Concerts and festivals, from the first hold to the settlement.
Hold the date, send the offer, sell the tickets, advance the act, open the gate, run the bars and settle the night on the box office. One record from the hold to the sponsor report.
Calisto Pro
One operating system for live events
Calisto Pro is the software that runs a concert, club or festival business, from the first hold to the sponsor's renewal: your whole show in one place, shared with your crew, your acts and your partners, backed up, and open from anywhere, even a field with no signal.
Your Own Checkout
Ticket types on your own checkout and website, paid through your own provider, every buyer yours.
Holds, Offers & Tours
Every date held in line, offers that know their break-even, and a tour as one deal.
Show Communication
Every message from an agent, a trader or a fan beside the deal, the show or the fan it is about.
The Advance & Run of Show
One advance link per act, and the night cue by cue on every phone, with ticket holders told.
The Gate
Tickets, guest lists and passes at one door, offline, with zones, accreditation and the banned list.
Event Staff & Safety
Every post filled before the gates open, and every incident on the night's logbook.
Every Screen on Site
The day's schedule, the sponsor's loop with its proof of play, and the menu boards.
Bars, Stands & Traders
Every bar and stand on one menu, wristbands that carry money, and a link for every trader.
Tonight's P&L & Settlement
The night's numbers while the bars are open, and the show settled before the trucks leave.
Sponsors
Deliverables with their proof, a report link the sponsor forwards, and next year's package.
Sold Again at Home
A Stream ticket watched from the fan's own ticket, and the replay sold on its own.
The Lineup & the Reviews
The lineup on every network from one post, and every review answered before its deadline.
Your Festival's Own App
Your app in the App Store and Google Play, every room and festival inside it.
Calisto Tickets + Sites + Campaigns
Your checkout. Your payment provider. Your fans, first in line next year.
Calisto Tickets sells every ticket type on your own checkout and on your website in Sites, paid through your own provider, every buyer yours. Campaigns gives last year's crowd the presale.
Festival Marea Sonora · presaleCode MAREA-PRE
GA Day 1 and Day 2 · for twoMX$4,600
The festival T-shirt · MMX$450
TotalMX$5,050
Pay by cardPaid · tickets on your phoneA ticketing platform ▸ Festival Marea SonoraTickets ▸ Festival Marea Sonora ▸ Ticket TypesTickets ▸ Pricing · the Grand Hall balconyTickets ▸ On-sale · 10:00Sites ▸ The festival's websiteCampaigns ▸ The presaleCircle ▸ The street teamPayments ▸ TodayTickets ▸ Niebla Norte at the Grand HallNot your accountOn saleWith PulseWaiting room onBuilt in Sites200 of 200 used12 promotersThrough your own providerDate moved
Buyer listNot available to download
Your payoutThree business days after the event ends
Held in reserve20% of sales
The act's depositDue six weeks before the show
The money and the fans sit on someone else's accountUntil after the show.
Early Bird Two-DayMX$1,850 · sale ended 31 January · can be passed on2,000 of 2,000Sold out
GA Day 1MX$1,150 · on sale to 14 May · can be passed on6,412 of 9,0002,588 left
GA Day 2MX$1,150 · on sale to 15 May · can be passed on5,980 of 9,0003,020 left
VIPMX$3,400 · both days, the VIP deck and entry740 of 1,000260 left
CampingMX$900 · two nights · not passed on1,104 of 1,500396 left
ParkingMX$350 a day · added to a ticket2,310 of 3,000690 left
Early Bird Two-DayEnded on its date, 31 JanuarySold out
GA · the pricing seasonIts next price from 1 MarchMX$1,150 → MX$1,300
VIP · moves with demandFloor MX$3,000 · ceiling MX$4,200, set by RosaMX$3,400
From a theatre template
The section colour carries through to the buyerIn the waiting room3,812Let in400 a minuteGA Day 2 left0
Marco Ruiz · place 1,204In the order buyers arrived, at the rate Rosa setLet in at 10:03
GA Day 2 · the last ticketSold once, at 10:41
GA ticketsNamed, one per holder, checked against ID at the gate
Passed onIts resale price capped at face value
Festival Marea Sonora · two days on the park site · Mexico CityNiebla Norte · Selva Eléctrica · Dúo MarfilTickets
The festival's websiteThe same ticket types on the same checkout
The ticketing platforms fans already use · connected once
A ticketing app fans useSwitched on for this festival312 orders
A city events marketplaceSwitched on for this festival128 orders
Every orderBeside the festival's own
Lists built from who actually came
Buyers from the last three editions8,204
Everyone who bought VIP1,630
Not back since the 2025 edition2,911
The presale · 200 by name, by email and textCode MAREA-PRE · limited to 200Sent 9:00
Valeria SotoCode VALE · her own link142 ticketsCommission MX$14,200
Iván MoralesCode IVAN · his own link118 ticketsCommission MX$11,800
Sofía HerreraCode SOFI · her own link96 ticketsCommission MX$9,600
A ticket Iván sold, refundedIts commission taken back
The leaderboard, on their own portalFor the promoters who agreed to appear on it.
Daniela OrtizPresale · GA Day 1 and Day 2 for two · the festival T-shirtMX$5,050 · card
Lucas Souza · São PauloGA Day 1MX$1,150 · PIX
Carlos MéndezVIP · parking both daysMX$4,100 · card
Daniela Ortiz · in Marea Sonora's recordsHer tickets from the 2025 and 2026 editions, and the 2027 presale1,240 Circle points on what she spends
Niebla Norte · the Grand HallSaturday 13 March → Saturday 20 MarchMoved
One send to every holder1,642 told the new date
Those who cannot comeOn your refund terms, from the payments on your own provider87 refunded in bulk
Each requestDecided on Rosa's approval routing
Calisto Events + Sign
First hold, second hold, third. Then the offer that knows its break-even.
Calisto Events keeps every date in line on every stage and room, with an avails link agents ask from, and builds the offer on its break-even. Calisto Sign makes it the contract.
Marea Sonora · open datesThe Grand Hall · March
Fri 19 MarchHeld
Sat 20 MarchFree
Fri 26 MarchBooked
Ask for a hold · 20 MarchAsked · Altamar BookingHOLDS 2027 v4 · a shared spreadsheetEvents ▸ Calendar · the Grand HallEvents ▸ InquiriesCalisto World ▸ Box OfficeEvents ▸ Niebla Norte ▸ OfferEvents ▸ Niebla Norte · the tourTwo names, one cellMarch 2027Challenge sentThe line closed upFrom the avails linkOne pipelineMexico City · GuadalajaraMove the guarantee and GASigned in SignOne deal · four legs
DateRoomWhoFri 12 MarGrand HallConfirmed?Sat 13 MarGrand HallNIEBLA NORTE / Noche Roja (Rosa)Fri 19 MarGrand Hallhold??
Re: Re: Re: offer, Niebla NorteOffer_NieblaNorte_v3_FINAL.pdf14 messages
MonTueWedThuFriSatSun12345Booked6Booked789101112Booked131st · 2nd141516Inquiry1718191st hold20212223242526Booked271st hold28293031
Sat 13 March · 1st holdNoche Roja · a promoter renting the roomLapses Friday
Sat 13 March · 2nd holdNiebla Norte · Altamar BookingOverlap
A firm offer for the 2nd holdNiebla NorteChallenge the hold ahead
Noche RojaConfirm by Thursday, or lapse
Thursday · the 1st hold lapsed on its dayNoche Roja did not confirmNiebla Norte now 1st
Rosa ReyesTold
Altamar Booking asks for a hold · Sat 20 MarchDúo Marfil · joins the line as 1stAcceptDecline
Sat 13 MarchNiebla Norte · 1st hold
Fri 19 March1st hold
Sat 20 MarchFree · asked from the avails link
Sat 20 March · Dúo MarfilFrom the avails linkAccepted · 1st hold
Lumen S.R.L. · a product launchTuesday 16 March · the Grand HallProposal sent
A birthday · 180 guestsSunday 28 MarchSite visit Friday
Niebla Norte · Altamar BookingSat 13 March · 1st holdOffer to send
The acts that sold most in your cities · from the results promoters published
ActShowsSoldCity
Niebla Norte494%Mexico City
Selva Eléctrica688%Guadalajara
Los Faros381%Mexico City
Dúo Marfil577%Guadalajara
Guarantee versus 85% of the netNiebla Norte · Altamar BookingMX$450,000
Ticket scaling · from Tickets · 1,800 capacity
GA · 1,200MX$750
Preferente · 450MX$1,100
VIP · 150MX$1,900
The break-even
Expense budgetMX$380,000
Gross at a sell-outMX$1,680,000
890tickets to break even · 49% of capacityThe 85% passes the guarantee at975
Version 1 · sentAltamar Booking's agent copiedMX$450,000 versus 85%
Version 2 · the counterOn the same dealMX$480,000 versus 85%
AcceptedVersion 2
The performance agreementSigned by the act in Sign · no figure typed twiceSigned
Mexico City · Sat 13 MarchThe Grand HallMX$
Guadalajara · Fri 19 MarchA partner's roomMX$
Monterrey · Sat 27 MarchNorte Vivo co-promotingMX$
Bogotá · Fri 2 AprilIts own statementCOL$
TicketsOfferAdvanceRun of ShowStaffFiles
Calisto Interact
The agent's WhatsApp lands on the deal. The parking question lands on the fan.
Calisto Interact puts every message from an agent, a vendor or a fan beside the deal, the show or the fan it is about: WhatsApp, email, calls and Instagram on one timeline.
Threads ▸ Niebla Norte · the dealThreads ▸ Festival Marea Sonora · VendorsThreads ▸ Daniela OrtizDial ▸ IncomingAltamar Booking · every channelWhatsApp · 10:12Email · 11:30Instagram · 12:05RingingThursday, by person
Altamar BookingNiebla Norte's agentTacos El FaroBooth V3Daniela OrtizA fan · two ticketsAna CastroTour manager
WhatsApp · Altamar Booking · 10:12Do you have a drum riser for the Grand Hall? 8 by 8.
Beside itOffer · version 2 accepted
The advance3 questions open
Settlement notesThe generator line, to agree
Email · Tacos El Faro · 11:30Here is our insurance for the festival.Insurance_TacosElFaro.pdf
Booth V3 · insurance certificateReceived
Instagram · Daniela Ortiz · 12:05where do I park?
Her ticketsGA Day 1 and Day 2 · for two
Threads · Lucía Ferrer · 12:09Car park P2, by Gate B, opens at 14:00.
Ana Castro · tour manager, Niebla NorteCalling the box office lineAnswer
The rider changeAlready on the advance
WhatsApp4Email6Calls2Instagram1
Every attachment, with who sent it and how
Technical rider v3.pdfAna Castro · email
Stage plot.pngAltamar Booking · WhatsApp
Offer v2.pdfRosa Reyes · email
Calisto Events + Automations
The advance closed by 11:00. Twenty minutes late at 20:40, and every phone knows.
Calisto Events gives each act one advance link and runs the night cue by cue on every crew phone. Running Late moves every cue after it, and Automations tells every ticket holder.
Festival Marea Sonora · Day 1The Main StageFour days of email · 20:41Show day · 9:20Show day · 11:00Show day · 14:0020:4020:41 · +20Day 2 · 18:00 · rain
Re: rider attached againMonday · 6 messagesAna Castro
Re: Re: rider attached againTuesday · 9 messagesMiguel Santana
Fwd: hospitality + travel??Wednesday · 4 messagesAltamar Booking
Re: setlist, final finalThursday · 7 messagesAna Castro
Group chat · 50 people
is Selva on yet??20:41
who told the bar?20:41
???20:42
Events ▸ Niebla Norte ▸ Advance
Technical rider14 lines · 13 confirmed
HospitalityConfirmed
TravelLanding 13:40 · Hotel Centro
SetlistIn
Do you need the drum riser?Answered by Ana Castro, from the advance linkYes · 8 by 8
Events ▸ Niebla Norte ▸ Advance
Rider, hospitality, travel, setlistConfirmed
The drum riserYes · 8 by 8
Questions to Agents · every act on the bill
Niebla Norte · Selva Eléctrica · Dúo Marfil0 open
The day sheet
Load-in14:00
Soundcheck16:30
Doors20:00
Changeover20 min
Curfew23:30
The Main Stage backline kit · 14 items
Bass cabinet 8×10In for repairOff the count
Two monitor wedges · a sub-rentalFrom a partner, for 12 to 14 MarchCounts as stock
Drum riser 8×8From the advanceIn the kit
Run of show · the Main Stage · the venue's clock
20:00Doors
20:15DJ set · running now
20:4021:00Selva Eléctrica
21:2021:40Changeover · 20 min
21:4022:00Niebla Norte
23:30CurfewStill met
The bar lead, security, the Second StageEach notice opens the new running order
Automations · tell every ticket holderSent to 18,204 · 20:41
Automations ▸ When a show's time changes, tell every ticket holder
The ruleOn
Niebla Norte · now 22:00Sent 20:41
Day 1 ticket holders18,204
On their ticketsThe lineup and set times, updated
Day 2 · rain at 18:00The run of show moved once+45 min
Gate change · Gate A to Gate BSent to every holder of a Day 2 ticketSent 18:04
Behind the stage · no signalA cue changed offlineSent when the signal returned
The advance link · in a van outside GuadalajaraNiebla Norte · 13 March
Technical rider13 of 14
Travel · landing 13:40In
Do you need the drum riser?Yes · 8 by 8
AnswerJuan Núñez · the Main StageNextSelva Eléctrica · 20:40Running now
DJ setsince 20:15
The bar lead
Running order changedNiebla Norte 22:00
Security
Running order changedNiebla Norte 22:00
Second Stage
Running order changedNiebla Norte 22:00
Festival Marea SonoraNiebla Norte now on at 22:00.
Daniela's ticket · the lineupSelva Eléctrica21:00
Niebla Norte22:00
Dúo Marfil · Second Stage22:10
Juan Núñez · behind the stageNo signal1 change waitingIt goes when the signal returnsSent 18:07
Calisto Tickets + Access
No signal in the field. The gate opens on time.
Calisto Tickets scans tickets, guest lists and staff passes at one door, offline from the list it carries. Calisto Access runs the zones, accreditation and the banned list, so backstage means backstage.
Festival Marea Sonora · Day 1GA Day 1 · Daniela OrtizGates 15:00, the event's own timeKept on this phone · 9:12Opens with no signal · wallet pass
Gate A · a printed listTickets ▸ Gate A · scanner and live boardAccess ▸ ZonesTickets ▸ The Grand Hall · club nightNo connectionThe list carried · 17:0217:30 · doorsOffline · still decidingLiveGate B · 18:12Full · sale stopped
Guest list · page 3 of 11Ticked by pen
The scannerNo connection · retrying
The queueBack to the road
Tickets on the list18,204Guest-list places640Staff passes1,120
Carried by every scannerReady for doors at 17:30
Arrivals a minute184In2,946Held1
The list it carries18,204 tickets · 640 guest-list places · 1,120 staff passesOn every scanner
GA Day 1 · Daniela OrtizA ticketIn
Guest list · Niebla Norte +1A guest-list placeIn
Staff pass · Main BarA staff pass, on its shiftIn
GA Day 2Tomorrow's ticketRefused · Day 2 only
VIP and parkingTheir own lanes
The signal dropped at 17:48The door keeps deciding from the list it carries.
ZoneInsideMaximumRoom left
Front of Stage2,4102,50090
Photo Pit11143
Backstage366024
A photographer's credentialRequested · approved by MiguelCollected by scan
A bar pass, shift ended 18:00Stopped working
Gate B · on the banned listStopped at the door. Read only by the people the owner cleared.
The Grand Hall · Saturday club night1,800 capacity1,800 in
The ticket saleStopped selling at capacity
The box office kioskThe same tickets, on its own card readerSold out
Calisto Workforce + Assure
Every post filled before the gates open. Every incident on the night's logbook.
Calisto Workforce fills every post from shifts, staff and volunteers, each steward trained for it in University. Calisto Assure keeps the safety file signed and the night's incidents on its logbook.
University · My LearningStewarding at Festival Marea Sonora
Crowd safety · video✓
Exits and assembly points✓
Final exam · pass mark 80%92%
CertificateCarla VegaMarea Sonora Producciones
Evacuation · Main Stage fieldRoll call · Gate B stewards
Carla VegaSafe
Pablo RuizSafe
Marta GilSafe
No signal · it sends when it canVolunteers 2027 FINAL · a spreadsheetWorkforce ▸ Event Staff · Day 1Festival Marea Sonora · Work at This EventAssure ▸ The safety fileAssure ▸ Tonight's logbookAccess ▸ Alerts · the evacuationRadio: who's on Gate B?Shifts by zoneApplied to WorkCertificate requiredCertified in date16:00Signed before doors21:1522:30 · a storm cellEveryone accounted for
NamePostConfirmedPablo RuizGate B?maybeMarta GilMain BaryesCarla VegaGate B / Info Tent??
PostZoneShiftsFilled
StewardsGate A1212
StewardsGate B109 · 1 open10
BartendersMain Bar1818
First AidFirst Aid66
VolunteersInfo Tent88
Publish ShiftsGate B requires the festival's stewarding certificateCarla Vega does not hold it in date: refused for the post.
Carla Vega · certificate in Marea Sonora's nameOn the post
Pablo Ruiz did not showThe open shift went to the people who can take itFilled · Inés Mora
Equipo ▸ Day 1 · the night's HubMiguel, the stage managers, the bar lead, security and José, one conversation and its folder.
Steward · Gate BSaturday 14:00 to 00:30 · 1 openApply
Info Tent volunteerSaturday 12:00 to 18:00 · 2 openApply
Carla VegaApplied to Work · Steward, Gate BAccepted onto the shift
Her staff passIssued with the shift, scanned to clock in
Volunteer hoursKept out of the pay report
Barrier load test · Front of StageJosé Peña · 12:40Passed
Emergency exits clear and litLucía Ferrer · 13:10Done
Gas bottles stored and chainedThe Vendor Village · José PeñaDone
Rigging · each point's rated loadThe Main Stage roofSigned off
A loose cable on lighting tower 3Its hazard sticker scanned by a trader, with a photoReported
21:15 · Front of Stage · a fan faintedReported with a photo · First Aid respondedResolved 21:31
A broken barrier · section 4A work order in DispatchVerified by Lucía, not the fixer
A text to the festival's numberFrom the crowd: "someone is hurt by the Main Bar"An incident on tonight's event
Evacuation · the Main Stage fieldRaised 22:30 by Lucía Ferrer
Every screen around itThe way to the assembly points
The gatesStaff use their override codes
The roll callOn the stewards' phones, with no signal58 of 58 stewards safe
Why Clients Love Calisto Pro
What shows up in the room where the deal gets done
Five differences in how Calisto is built, each one showing up where a sponsorship, a guarantee or a vendor rate gets negotiated.
One
run of show on every phone that runs the night. Stage managers, the bar lead, security and the acts read the same cues, and Running Late moves every one after it. The crowd feels a show that runs tight, and so does the brand on the VIP deck.
RUN OF SHOW73
payment gateways, so a fan is never asked to pay in a way their country does not use. PIX, M-Pesa, UPI, iDEAL or a card. A checkout that fails abroad is a ticket you never sold.
EVERY WAY TO PAY0
lock-in. Run on your own servers where a regulator or a partner requires it: attendee data kept in the EU, artist contracts and guarantees on servers you control.
YOUR SERVERSLive
P&L on show night, not a reconstruction three weeks later. Every accepted offer's payout over the live ticket and bar sales, while you can still act on it.
TONIGHT'S P&LOne
report link per sponsor: what was promised against what was delivered, the photos and the crowd, from the record that ran the night. The renewal starts from evidence.
SPONSOR REPORTOne
Line of Holds on Every Stage and Date
One
Worksheet From the Offer to the Settlement
Zero
Backline Kits Promised With a Part Missing
Live
Tonight's P&L While the Bars Are Open
One
Door for Tickets, Guest Lists and Passes
0
Payment Gateways
Calisto Display
Every screen on the site, from one desk.
Calisto Display runs every screen on the site: the day's schedule beside the stages, the sponsor's loop with its proof of play, the menu board at every bar, and the warning where it applies.
Festival Marea Sonora · day one · 14:00Before
A USB stick, handed to the screen crewConecta_loop_FINAL_2.mp4 · for the screens beside the Main Stage
The schedule beside the stageA printed sheet, taped up at 9:00
The menu at the Main BarA chalkboard, with last year’s prices
The sponsor’s playsNobody counted them
Display ▸ Set Up Every ScreenAn events business
Each screen by its job
The schedule beside the Main StageDesigned screen · live dataOn its TVs
The LED wallVideo wall · 6 panelsOn its TVs
Between sets · Conecta TelecomSignage zone · a 30-second loopOn its TVs
Menu boards · the Main BarThe menu the register ringsOn its TVs
The box office walk-in lineNow ServingOn its TVs
WayfindingTo Gate BOn its TVs
Display ▸ Live Preview · Main Stage19:40
Main Stage · nowSelva EléctricaNext · Niebla Norte 21:40Second Stage · Dúo Marfil 20:15
Between sets · 0:30Conecta TelecomPlay 37 of the day
The LED wall · one screen across 6 panels
Menu boards · the Main BarReading the menu the register rings
Display ▸ People Inside · Front of Stage20:52 · full
Inside now2,500Limit2,500Places left0
Counted by Access at the zone’s entrancesA rule · when Front of Stage fills“Front of Stage is full, use the east side” on the screens around it
Front of Stage · leftShowing it now
Front of Stage · rightShowing it now
The east pathShowing it now
The Main BarShowing it now
Display ▸ Day two · 18:00A weather warning
Weather warning · 18:00Rain from 18:30. The Main Stage opens again at 19:15.Gate B is open for day-two tickets.
On the screens it covers
The Main Stage field11 screensShowing
The Vendor Village4 screensShowing
Gate A and Gate B6 screensShowing
The Grand HallIndoors, not coveredIts own schedule
Display ▸ Conecta Telecom’s loopProof of play
Plays214Impressions96,500Audience in the room38,400
Day oneBetween every set · Main Stage and the LED wall108 plays
Day twoBetween every set · Main Stage and the LED wall106 plays
On Conecta Telecom’s sponsor recordEach play with its screen and its time
Display ▸ My Screens · 38 TVsAll online
Main Stage scheduleNow: the schedule · next: Conecta’s loopHealthy
The LED wallNow: Selva Eléctrica, liveHealthy
Main Bar · menu board 2Restarted from here · 18:42Back online
Box office · Now ServingNow: ticket 214Healthy
Gate B · wayfindingNow: the way to Gate BHealthy
Every screen saying the right thingAnd the sponsor’s plays counted
Calisto Events + Inventory
Every bar, every stand, every trader. Not a cash box counted at 3 AM.
Calisto Events rings every bar and stand from one menu, with cashless wristbands spent like a gift card, and gives every trader a link to their pitch. Calisto Inventory counts what pours.
Tacos El Faro · the trader’s linkBooth V3 · the Vendor Village
Load-in9:00 to 10:30 · by Gate B
Your passReady · 2 people
Insurance certificateMissing
UploadTacos El Faro · the trader’s linkBooth V3 · the Vendor Village
Insurance certificateUploaded · 8:12
Power · 32 AMX$1,800
A tableMX$350
Paid with the pitchEvent Execution
The pitch wins the sponsor. The night wins the renewal.
What follows the pitch has to survive load-in, a rain delay, a late headliner and a settlement that is true by morning.
Without CalistoWith Calisto
A name on a spreadsheet
The steward on Gate B
A waitlist, and the show filmed free from the crowd
Sold out
A voice note and a folder of phone photos
The sponsor asks what they got
Answered across four days and three chats
The artist advance
In the producer's head, and only there
The run of show
Fifty people find out at different times
The headliner runs twenty minutes late
The same six questions, forty times
Load-in day for forty vendors
In a box, counted after everyone leaves
Where the bar cash is at 11 PM
That it felt busy
What you know at 2 AM
A spreadsheet three weeks after load-out
The real number
Bank transfer, cash, or a link that fails abroad
How the fan pays
A lower price, because nothing else is proven
What the sponsor negotiates next year
Calisto Events + Ledger
Settled on the actual box office, before the trucks leave.
Calisto Events sets every accepted offer's payout over the live ticket and bar sales while the night runs, then settles the show on the real sales and costs. Calisto Ledger books it, per currency.
Settlement_NieblaNorte_FINAL_v3.xlsxOpened 24 days after load-outBefore
Bar floatGate cashGenerator fuelAgent emails
ABCDGross?see tab 2#REF!ask MiguelFuelreceipt missing85% of net#VALUE!the agent disputes
Tonight’s P&L · Niebla Norte · the Grand HallEvents ▸ the event ▸ P&L · 23:00, liveBars still open
Sales, live
Tickets · GA, Preferente, VIP1,800 of 1,800MX$1,035,000
Stream tickets2,140 · still sellingMX$385,200
Bars & standsOpenMX$312,400
Among the costs
ProductionMX$−240,000
LaborMX$−98,000
Food & hospitalityMX$−18,500
Generator fuelMX$−14,800
Niebla Norte’s accepted offer
MX$450,000 guarantee versus 85% of the netFrom the offer the agent agreed, never typed again
85% passed the guaranteeAt a net of MX$529,400 · 22:10
The act’s payout, now85% of the netMX$740,900
Settle the Show · Niebla Norte · the Grand Hall01:30 · the accepted offer on the actual box officeMiguel SantanaSent by link · Altamar Booking
The actual box office · tickets and streamMX$1,420,200
Production · Escenarios Pro, bill 4471MX$−240,000
Security & stewardsMX$−64,000
LaborMX$−98,000
MarketingMX$−72,000
Food & hospitalityMX$−18,500
Generator fuel · Energía Móvil, bill 208MX$−14,800
Card feesMX$−41,200
The netMX$871,700
The shares
Niebla Norte · 85% of the netAbove the MX$450,000 guaranteeMX$740,945
Marea Sonora · the promoter’s shareNo co-promoter on this showMX$130,755
The act’s payoutOn the real sales and costs, the same night
On the statement
Altamar Booking · the agent · 01:52“Generator fuel MX$14,800 for one night?”
Miguel Santana · 02:06“Energía Móvil’s bill 208: 1,150 liters, load-in to load-out. Attached.”
Agreed · 02:14Before the trucks leave
Niebla Norte · the tour · one dealA statement per leg, each in its own currency4 legs
Mexico City
MX$740,945The act’s payout · settledGuadalajara
MX$612,300The act’s payout · settledMonterrey
MX$588,100Norte Vivo 40% · Marea Sonora 60% of the promoter’s shareBogotá
COL$198,400,000Its own statement, in COL$ · never convertedLedger ▸ The night’s P&L in the booksPosted from the settlement · 02:20Per currency
In MX$
Ticket and stream revenueMX$1,420,200
Bar and stand revenueMX$341,800
The act’s payoutMX$−740,945
The show’s costsMX$−548,500
In COL$ · Bogotá
The leg’s statementIts own line, never convertedCOL$198,400,000
The real number at 2 AMNot in three weeks
Calisto Events + Proposals
What the sponsor was promised, what they got, and the crowd that saw it.
Calisto Events keeps each sponsor's deliverables with their proof, Display's plays counted among them, and sends a report link: promised against delivered. Calisto Proposals sells next year's package.
November · Conecta Telecom asks what it gotBefore
Conecta Telecom · marketing“Before we talk about next year: what did we get?”
The answerA voice note · 0:48
A folder of phone photos · 212 files · no plays, no crowd figuresEvents ▸ What You Sell SponsorsFestival Marea Sonora 2027
PlacementPriceSale
Main Stage Naming RightsMX$1,200,000Sold · Conecta Telecom
Bar BrandingMX$380,000Sold · Lumbre Cervecería
LED Screen SlotMX$90,0004 of 6 sold
Wristband LogoMX$260,000Sold · Volta Energy
App Home BannerMX$120,000Sold · Conecta Telecom
Conecta Telecom ▸ DeliverablesMain Stage Naming Rights · App Home BannerEvery deliverable ticked off
The Main Stage naming bannerJosé Peña · day onePhoto
The 30-second loop between setsDisplay · both days214 plays · 38,400 seen
Three posts on the festival’s networksRosa Reyes · before doors2 of 3 · links3 of 3 · links
The banner in the festival’s appThe app · both daysLive · 21,300 views
The post-festival reportRosa Reyes · 30 NovemberDue 30 NovemberWith the crowd figures
The other sponsors
Lumbre Cervecería · its branded bar at the Main BarPhoto
Volta Energy · its logo on every wristbandPhoto · 6,812 bands
The report link · Conecta TelecomOpened by Valeria Montes, marketing director
PromisedDeliveredProof
The naming banner, both daysBoth days4 photos
200 plays between sets214 plays38,400 seen
3 posts3 posts3 links
The app bannerBoth days21,300 views
The crowd that cameBoth days, scanned at the gates41,200
Forwarded to her CEOProposals ▸ Main Stage naming · the 2028 editionConecta Telecom’s own page
The audience, filled into the proposal41,200 at the gates · 38,400 who saw the loop · 21,300 app views
Option A · Main Stage namingMX$1,200,000
Option B · Main Stage naming and the LED wallChosenMX$1,450,000
SignedValeria Montes · 4 DecemberSigned
The deposit · 30%Paid on its own pageMX$435,000
Proposals ▸ Lumen S.R.L. · the VIP deckDay one · forty guests
Option A · the VIP deck and the barMX$184,000
Option B · the deck, the bar and a meet-and-greetChosenMX$236,000
Signed and the deposit paidOn Lumen’s own pageMX$70,800
The renewal starts from evidenceAnd the company that saw it comes back as a client
Calisto Tickets + Direct
Sold out at 1,800. Sold again to everyone who could not get in.
Calisto Tickets sells a Stream ticket beside GA and VIP, and its holder watches the show live from their ticket. Calisto Direct sells the replay on its own, on your own domain.
Niebla Norte · the Grand Hall · sold outBefore
Sold1,800 of 1,800The waitlist4,000
Live now, from a phone in the crowd3,200 watching free · shaky, and nobody paid
Tickets ▸ Niebla Norte · ticket typesMX$
GA1,200 of 1,200Sold out
Preferente450 of 450Sold out
VIP150 of 150Sold out
Stream · virtual access1,420 sold · past the room’s 1,8001,421 sold · Andrés Ortiz, MonterreyMX$180
Its holder watches from the ticket, the way the gate checks a codeThe control room · 22:14Live · 2,140 watching
Layout · the stage and the crowdNiebla NorteCamera 1 · camera 3 in the corner
The stream’s chat
Andrés · Monterrey“From my couch, front row.”
A line removed by the moderatorRemoved · 22:13
Lucía · Bogotá“¡Otra! ¡Otra!”
Direct ▸ Marea Sonora · the replayThe next morning · your own domain
A locked video · 1:52:40Niebla Norte, live at the Grand HallSold on its own
The replayBought by anyone, ticket or notMX$120
The tour T-shirtOffered on the same paymentMX$290
Tickets ▸ Streams · per currencyOne night, sold three times
Grand Hall · Niebla Norte2,140 seats · 6 refundsMX$385,200
Replay · Grand Hall1,310 soldMX$157,200
Bogotá · Niebla Norte1,580 seats · 2 refundsCOL$63,200,000
Video · the recording openedThe encore cut as a clip, ready for Impreta
In the room, on the stream and on the replayEach sale in its own currency, never converted
Monterrey · Andrés OrtizNiebla Norte · Stream ticket
Tonight · 22:00Live from the Grand Hall
Stream ticketMX$180
PayPaid on Marea Sonora’s own provider22:00 · his ticketNiebla Norte · live
Ticket checkedLike a code at the gate
LiveWatchCalisto Reputation + Impreta
The lineup on every network at noon. Every review answered by Monday.
Calisto Impreta posts the lineup to every network, the act asked to share it as a collaborator. Calisto Reputation asks everyone who came for a review and answers each one before its deadline.
Three weeks after the festivalBefore
Google · 2★ · “Two hours in the line at Gate B.”Unanswered for three weeks
The lineup postFrom Rosa’s own phone, one network at a time
Instagram · 11:58Posted
Facebook · 12:20The same caption
TikTok · YouTubeNot yet
Impreta ▸ The lineup · written onceEach network its own
InstagramA Reel from the encore clip · Niebla Norte asked as a collaborator
TikTokIts own cover · the encore clip
YouTubeIts own title · “Festival Marea Sonora 2027: the lineup”
FacebookThe poster and its own caption
Niebla Norte · asked to share it as a collaboratorOn Instagram · accepted
Impreta ▸ The grid · before it goes liveApproved · Calendar, 12:00
Afterwards · what performed
The encore Reel412,000 views
The lineup poster18,900 likes
The YouTube video64,000 views
Reputation ▸ Reviews · one inboxGoogle · Facebook · Tripadvisor
Google · 2★ · Carla M.“Two hours in the line at Gate B.”Reply by Monday
Facebook · 5★ · Diego R.“Niebla Norte’s encore. Unreal.”Reply by Tuesday
Tripadvisor · 5★ · Ana P.“Ótimo festival, a comida foi demais.”Reply by Tuesday
A draft reply, in the review’s own language · saved only when Rosa saves it“Obrigada, Ana! Os Tacos El Faro voltam em 2028.”
The Gate B review · handed to operationsJosé Peña · answered Monday 10:40
Assure · a finding for Gate BTwo more scanners and a second lane before the next edition
Reputation ▸ Review requests · after the festivalEvery review answered
To everyone who cameBy email, text and WhatsApp38,900 sent
QR codes on the posters at the exitsEach scan counted2,860 scans
New reviews4.7 average1,412
The review wall“Niebla Norte’s encore. Unreal.” · highlighted
The next edition announced everywhere at onceAnd the crowd’s word answered
Calisto Apps + Purview + Blueprint
Your festival in the App Store, under your own name.
Calisto Apps puts the festival's own app in the App Store and Google Play, under your developer accounts. With Purview and Blueprint, every room and festival you run sits inside it, on one standard.
Daniela’s phone · beforeThree apps for one weekend
The ticketing platform’s appHer tickets
A festival app from a vendorThe lineup
A cashless appHer wristband’s money
Marea Sonora · from the App StoreFestival Marea Sonora 2028The next edition · on sale
The Grand HallClub nights · Friday and Saturday
Change LocationSigned in · Daniela Ortiz
My tickets2 · Two-Day GA
Points1,240
Receipts6
On saleNiebla Norte · the Grand Hall
Day one · 14:0014:00
Marea Sonora · nowGates open at 15:00, Gate B is quickest
Sent to everyone tagged Day One, inside the quiet hours Rosa setApps ▸ Marea Sonora ▸ Go NativeYour developer accounts
Store name and iconMarea SonoraSet
Apple · Marea Sonora ProduccionesConnected
Google Play · Marea Sonora ProduccionesConnected
BuiltSubmittedIn reviewIn the stores
One publish updates every installThe lineup changed at 11:00 · on every phone
Store reviewsAnswered from the app’s page4.8 · 2,310
Purview ▸ The switcherRosa Reyes
Marea Sonora ProduccionesThe production company · Spanish, English
The Grand Hall1 room · 3 zones · Spanish, English
Festival Marea Sonora1 park site · 2 stages · 9 zones · Spanish, English, Portuguese
Each with its own locations, zones and languages, inside the one appBlueprint ▸ Production and safety standardsAuthored once
Barrier load test before doorsEvery event · Production
Emergency exits clear and litEvery event · Safety
Stewards certified for their postEvery event · Safety
Gas bottles stored and chainedEvery festival · Vendors
The evacuation protocol, updated onceReaching the Grand Hall and the festival
The Connections
Twenty-one apps. One show.
The crew, the offer, the tickets, the stream, the app, the screens, the door, the bars, the books and the sponsor report are one show, which is why it is settled on the night it ran.
Show
Tickets
Sites
Campaigns
Events
Sign
Interact
Automations
Access
Workforce
University
Assure
Display
Inventory
Ledger
Proposals
Direct
Reputation
Impreta
Apps
Purview
Blueprint
Tickets
Every ticket type on your own checkout, the door, and the Stream ticket.
Sites
The festival's own website, selling the same tickets.
Campaigns
The presale to the people who came, and one send to every holder.
Events
The holds, the offer, the advance, the run of show and the settlement on one show.
Sign
The offer signed by the act as the performance agreement.
Interact
Every message beside the deal, the show or the fan.
Automations
Running Late, the rain delay and the gate change told to every ticket holder.
Access
Zones, accreditation, the banned list and the evacuation.
Workforce
Every post filled from shifts, staff and volunteers.
University
Each steward trained for the post, certified in your name.
Assure
The safety file signed before doors, and the night's logbook.
Display
Every screen on the site, and the sponsor's plays counted.
Inventory
The bar stock drawing down as it pours.
Ledger
The night's P&L and the settlement in the books, per currency.
Proposals
Next year's sponsor package and a company's VIP night, signed and paid.
Direct
The replay sold on its own, on your own domain.
Reputation
Every review in one inbox, answered before its deadline.
Impreta
The lineup on every network, the act as collaborator.
Apps
Your festival's own app in the App Store and Google Play.
Purview
Every room and festival you run in one switcher.
Blueprint
Production and safety standards authored once, for every event.
The full stack
Calisto Pro for Live Music & Festivals
Events
- Holds, avails and inquiries: every date at every venue, stage and room in one month, with holds, confirmed shows and overlaps at a glance
- The line of holds on each room and date: move to first, move in line, challenge, extend, confirm or release, and the line closes up
- Confirming over a hold ahead asks first, so nobody is bumped by accident; a held date lapses on its day and the client and the owner are told
- Open Dates: an avails link where an agent or promoter sees your open, held and booked dates and asks for a hold, view-only or able to ask, switched off any time
- Every inquiry, private hires among them, on one pipeline in your own stage words, flagged when it sits below your minimum spend for its night
- Site visits on the host's calendar with the spaces they show, and the deposits and commission owed on each hire
- Offers to the act: a guarantee, a share of the gross, the net or the net of expenses, a versus deal, a door deal, bonuses, expenses and withholding
- The ticket scaling and the expense budget on the same offer, showing the act's payout and the break-even in tickets and as a share of capacity
- The act signs the offer; a counter is a new version on the same deal with the agent copied, so the figure agreed is the figure that reaches settlement
- A tour is one deal with a leg per city and date, each leg its own show with its own statement in the currency its deal carries
- Tonight's P&L: every accepted offer's payout over the live ticket and bar sales, with food and labor among the costs, while there is still time to act
- Settle the Show: the statement on the actual box office and every real cost, one line per expense category or supplier bill, each co-promoter's share calculated
- The settlement goes out by link; the co-promoter questions a line there and the question reaches whoever made the statement
- Publish Results: the figures you choose from a settled show (tickets sold, capacity, percent sold, gross) on Calisto World's and Local's Box Office, and the acts that sold most in your cities
- One advance per act: riders, technical riders, travel, setlists, venue manifests and show tasks, answered by the agent through an advance link
- Every open question to agents, across every act, in one list with its count
- The day sheet: load-in, show run and wrap, the stages, the exhibitors, the vendors and the program for each day
- Changeovers, the equipment pull and load in and out on their own boards, and rigging with each point's rated load, power, and A/V and lighting
- The run of show cue by cue on the venue's clock; on a phone, the cue running now and the next one, Start and Done by a swipe, Running Late and Add Cue, even with no signal
- A function sheet for a private night: space and setup, headcount, menu, A/V, dietary notes and staffing, signed by the client to confirm it
- The door and the live board in one view, with crowd flow, zones, VIP entry, parking lanes and check-in rules
- Accreditation: a credential asked for an act, a photographer or a vendor goes to whoever approves it, then is collected by scan
- The banned list keeps out the people you do not admit, readable only by the people the owner clears
- Incidents from the floor with a photo, responded to and resolved on the night's logbook beside floor dispatch; a text to your number from someone at the event lands on tonight's event
- Event Staff: shifts by day, department, zone and pay basis, Publish Shifts, and Applied to Work from the event's public page; the roster marks your team, event workers and volunteers, and a staff pass comes with the shift
- Vendors: each trader's own link with their pitch, load-in, areas, pass and insurance certificate, and the power, furniture and internet they order for their pitch
- Sponsors, tiers and placements; each agreement's deliverables by date and event, with who delivers them and the proof; booths sold from the floor plan with exhibitor badges
- Home: today by the clock, a Tonight card with Open the Door, Run of Show and Day Sheet, holds running out, open shifts, settlements to pay and late returns
- Everything filed under the event: riders, permits and photos, shared straight from a phone; The Next One starts the next event from this one, with event templates and packages priced per guest
- Guest registration with a document scan and a signature, and a person on a post asking for supplies
- Venue pace, show results, room use, volunteer hours and event staffing, every figure per currency
Tickets
- Ticket types on your own checkout: paid, pay what you want and complimentary, each priced in its own currency, with capacity and the fewest and most per order
- Day tickets, multi-day passes, bundles that admit a group, named tickets checked against ID, and whether a ticket can be passed on or resold with a resale cap
- Sale windows, presale codes limited by count so the last presale ticket sells once, windows open only to members, and Open Now, Pause and Close on each
- An interest list emailed the moment the sale opens, a waitlist when a type sells out, and a waiting room that lets buyers in, in order, on a busy on-sale
- Pricing seasons, discount codes, prices that move with demand inside your floor and ceiling, and a seated room sold from its chart with best available
- The room drawn from a theatre template, with curved rows, five numbering styles and a section colour that carries through to the buyer
- One checkout everywhere a ticket sells: the event's public page, your website, the box office, a till and a kiosk, and one order across several of your shows
- Merch, parking and camping added to the ticket, handed over at the door and refunded with it; waivers, forms and uploads required per ticket type
- Five credential types on one scan: tickets, guest-list places and staff passes at the same door, with check-in rules per type, in and out scans and re-entry
- The door judges offline from the list it carries, holds a scan it cannot decide, names every refusal and keeps a live board of arrivals per minute
- The ticket page on the fan's phone with the event on its own clock and the code shown large, wallet passes, Keep This Ticket on This Phone, and the lineup and set times; nothing to download
- Holders pass a ticket on, move to another date, change type until your cutoff or ask for a refund, which stays valid until your team decides
- Every buyer lands in your own records with their tickets, and your regulars are recognized at the door; message one type, the checked-in or the still-to-arrive in one send
Direct
- The replay of a streamed show sold on its own, as a locked video, beside the posts, photos and audio you sell
- Streams scheduled ahead, free, for members from a minimum tier, or ticketed, with every seat refunded if you cancel
- A Tickets event with online access let in by its tickets, so a Stream ticket opens the show from the fan's own ticket
- A watch page on your own domain, and a control room with layouts, screen sharing and the stream's chat
- Chat moderation: remove a line, approve held lines, hide a fan from all your chats
- Each stream recorded to your videos and posted for the stream's own audience
- Checkout Offers: up to three more items on the replay, the tour T-shirt among them, paid in the same payment
- Seats sold, refunds and ticket revenue per stream, and sales on every replay, per currency
- Trial links, tracking links and promo codes, with their clicks and conversions
Live
- Broadcasts, one to many: the audience watches, reacts and answers polls
- Stream Out to a streaming platform or any RTMP address, started and stopped by the host or a co-host
- Backstage: a private room beside the stage for the hosts, and joining it never starts the broadcast
- Every recording kept as many days as you set, searched by what was said, and filed in a Depot Hub
- Make Clips, with Video: a recording opened with its transcript, a clip cut from each moment picked
- Watch links with their own key, stopped with Stop This Link, and downloads through Live, never a storage link
- Who may open recordings, as an owner setting
Access
- Wristbands and credentials judged the same way at every gate, with zone rules and live capacity
- Zones inside zones: the site, backstage, the production village, the VIP deck, each with its own hours and its maximum
- A second entry with no exit watched, raised as an alarm or refused, with re-entry minutes for a zone that has no exit reader
- Badge cards, mobile keys, wallet passes and temporary links on one list, with a use limit on any key and every key revoked when its holder leaves
- Vendors, contractors and visitors with their company, host, window and the zones they may enter, signed in at one reception scanner against the watchlist
- Live occupancy per zone: the count, the maximum and the room left, with warn or deny at capacity and an alarm when more people enter than keys were used
- Car parks where a plate is the key, and lockers held for one person or taken until their release time
- Guard tours: security rounds through doors and QR or NFC checkpoints on a schedule, a missed or late checkpoint told to your admins
- Alerts: a lockdown, an evacuation or a shelter in place with assembly points, override codes for staff and a roll call that works with no signal
- Every passage, refusal and gate event logged, with incidents raised from an alarm in one step
Workforce
- Crew and volunteers on shifts for every show: stage managers, audio techs, security leads and bar managers rostered
- Event Staff runs on the same people and shifts, beside your regular team, and a shift can name the event so staff see it in their day
- Publish the week, open shifts claimed by the people who can work them, and swaps and drops decided on your own routing
- A post that requires a certification refuses anyone who does not hold it in date
- Clock in on a phone, at a shared clock-in tablet, or by a lead scanning a post's shift pass; punches with no signal are sent on reconnect
- Labor rules for breaks, overtime, rest between shifts and minors, set to warn or block, checked while the rota is built
- A weekly labor budget per department beside projected sales, each in its own currency
- Tips declared per currency, tip-outs and tip pools for the bars, carried by the pay report
- A pay report for your accountant, with day rates, flat fees and unpaid volunteer engagements, and a security company's crew under the company they work for
- Hiring for the season: openings, a careers page on your website and onboarding plans for every new hire
- Who reaches what in your business: the owner, admins, team members and station people, on the owner's settings
Equipo
- Hubs per department (production, bars, security, artist liaison), public or private, each with its chat, Folders and Board
- External chats with the agent, the production company or a supplier, kept apart from the team's own
- Mention a department or a role, or only its people on shift
- Walkie-talkie: voice messages play as they arrive in the open conversation
- Urgent delivery notifies its people every two minutes for twenty minutes until they read it
- Announcements to the whole crew now or at a set time, in the Hubs you choose
- Polls and approvals decided in the chat, and checklists everyone edits in place
- A task, a stock count, a purchase order or a ticket started straight from a message
- Call or video from any conversation, and every work order's own Hub with its people
- Messages written with no signal wait and go once, and any message can be translated
Assure
- Permits, inspections and incident records in one place, with who signed off and when
- Venue starters: the pre-event walk, fire exits, temporary structures, room turns and the post-event damage check
- Routine checks walked slot by slot through the day: done, due, missed or upcoming, on a phone with photo evidence and no signal
- Every finding carries the event it was raised at; a failed item raises a finding and a corrective action
- Somebody other than the fixer verifies before it closes
- An incident, a near miss, a hazard or an injury reported from a phone; a text to your business number can become an incident in Event Control
- Hazard stickers: a QR on a zone or a rig, so anyone on site reports something unsafe with photos and no account
- Risk assessments on your own matrix, and permits to work for hot work, work at height and isolation
- Drills on your own schedule, each result recorded
- Contractors with their insurance, pre-qualification and site inductions, flagged when one not cleared is given work
- Licenses, permits, insurance and certifications running out within 30 days, each holder told before it lapses
University
- Courses for stewards, bartenders and crew: video, document, text, quiz and link lessons, and a final exam with its pass mark, time limit and attempts
- Learning paths: courses in order for everyone, a learner group or named people, finishing one assigning the next
- Assignments with their due day, Bulk Assign to a group, and what is due and overdue across the business
- Compliance: who has met each training requirement, the requirements set with Assure
- Certificates issued on passing in your business's name, never Calisto's, with when each lapses
- Expiring: what lapses in the next 30, 60 and 90 days, each holder reminded before it does
- Verify: anyone checks a certificate by its code
- People outside the business, a security company's stewards or a trader's staff, trained in your account
- My Learning on the learner's own phone, with progress saved as they go and their certificates as PDF
- Training reports by course and deadline, downloaded as a spreadsheet in your language
Dispatch
- Crew tasks, incidents and vendor logistics on one feed, as a list, a board, a crew view, a schedule, a map or by priority
- A failed check arrives as a job with its checklist attached
- Venue set up, take down and turnovers between bookings, each a task with its checklist, photos and parts
- What a sponsor agreement obliges becomes tasks, finished with their proof
- Delivery and collection runs that name the vehicle, its load against its capacity and the order they serve
- Best-fit suggestions for who takes each task by availability, load and skills
- A risk assessment or permit filled before a job starts, and a sign-off before it is completed
- Service levels on each kind of work, with escalation by text or reassignment when a job breaches
- Unassigned work offered to a subcontractor's company, whose people take it on their phone
- Every field action waits on the phone with no signal and is sent once, in the order it was tapped
Ledger
- Ticket sales, bar revenue, merch and vendor commission in one P&L, per currency
- A live number rather than a reconstruction three weeks later
- Settlements and their payments, commissions and deposits held, applied or refunded, in the books
- Income earned on the event's day, not the day the ticket sold
- Invoices to sponsors and vendors with their own pay link, payment reminders that stop when paid, and receivables by age per currency
- Supplier bills read from their PDF or photo and matched to the purchase order and the delivery before anyone approves them
- Crew expenses from a receipt photo, mileage, and approval routing by amount per currency
- Project and department on every line, budgets with variance, and job costing
- Bank feeds, statement import and reconciliation, with a processor payout matched to the payout already booked
- Double-entry books with journal entries that post and reverse, never vanish; VAT reports and the general ledger ready for your accountant
Payments
- 73 payment gateways, so a fan pays the way their country pays: PIX in Brazil, M-Pesa, Cardnet, UPI, iDEAL or a card
- Ticket, bar and merch sales paid through the payment provider you connect, in the currency each record carries
- An ordered list of providers per country, with the next one taking over in an online checkout
- On-site cashless: a wristband carries money like a gift card bound to its ticket, topped up at the desk and spent at every bar and stand
- What happens to money left on a wristband after the event is your setting, and the returns run on their own each day
- A card reader added to a station, or a provider's card terminal paired to it, is the one that station charges on
- Every payment from tickets, bars, merch and hires in one list, each in its own currency, totals never added across currencies
- Refunds above an amount you set wait for approval
- Chargebacks with evidence gathered from the check-in, the access log and the signed agreement, ordered by deadline
- Payouts matched to their payments and posted to the books
- Today's takings per currency on your phone, and the payout destination changed only by the owner after an emailed code
Deals
- Booking inquiries and sponsorship on one pipeline, with your own stages
- The agent prices risk into the guarantee from a real record: past offers, settlements and riders sit on the deal with the act
- An agent's WhatsApp, email, calls and Instagram messages on the deal's one timeline, next to the offer, the advance and the settlement notes
- Every version of the terms: Accept, Counter or Decline, Amend and Record Their Amendment
- Agencies, brands under a group, and vendors with their trade, license, insurance and rating
- Scan a business card at a showcase and confirm it as a lead
- Follow-ups, sequences and Log Activity after every call
- Contracts made from the accepted quote and sent for signature in place
- Targets and the forecast for sponsorship sales, with commission splits for the people who sold them
Proposals
- Sponsorship proposals that audience data fills
- The fulfilment report assembles while the show runs
- Proposals built from your own catalog of sponsor placements and tracked to acceptance
- Sponsor tiers as options, optional lines and quantities the sponsor may change within your limits
- An act's offer as deal terms beside the show's projection, with the scaling from Tickets
- A private hire's quote, contract and payment schedule on one link
- Sent by email, text, WhatsApp or link, with a password, allowed domains and an expiry on the link
- The sponsor chooses, counters, signs in place and pays a deposit on their own page
- Follow-ups on opened, expiring and expired, which stop the moment they accept or decline
- Change orders priced against the agreement and signed as an addendum
Sign
- Artist contracts and riders signed and filed to the date
- Unsigned contracts release the hold automatically
- Offers, function sheets and waivers sent for signature, showing who has signed and who still has to
- Many documents in one envelope, signed in order, with fields that fill themselves from the show
- Bulk send to up to 500 people at once, such as volunteer agreements or trader terms
- An open signing link and QR code on a waiver: anyone signs it at the gate, a guardian for anyone under your age limit
- In-person signing on a tablet at the box office, or a QR handed to the signer's own phone
- An ID check with a liveness test for any signer who needs one
- Reminders that run until everyone has signed, and a warning before an envelope expires
- An audit trail and a sealed copy with its certificate on every completed envelope, filed on the record it belongs to
Inventory
- Bar stock, merch counts and production assets in one count
- Depletion as the bar sells, not a count after load-out
- A stock location for every bar, cooler, stock room and container on site, each with its own par
- Transfers between bars, received line by line, with what was lost on the way written off
- Blind counts by zone, scanned or counted by voice, reviewed and approved
- Purchase orders, deliveries received at the dock and checked against the supplier's invoice
- Lots with expiry drawn first-expiring-first, and a waste log with the reason and what it cost
- The asset register for backline and staging: serial numbers, labels, RFID cases and downtime
- Counts, transfers and valuation across every location, each per currency
Registry
- The buyer lands in your own records at the point of sale
- Attendee history across every edition of the festival
- One person, one record, the same fan at the box office, the bar, the door and in every send
- Suites and boxes held for a season, with a food and drink allowance per show or for the season
- Membership tiers for a club or a fan program, with joining fees, renewals and the members' presale windows
- Access zones per tier, families who stand with a member at the door, and guests counted against one allowance
- Corporate accounts with seats and their own invoices
- Renewals, failed payments and win-back lists for the members who drifted
Dine
- The bar menu every bar and stand rings from: the bar list, packages, happy hour and specials, changes staged and published together
- Open tabs at the bar with a card held, drawers with X and Z, gift cards and sales with no signal
- Modifier groups and their prices, and the display facing the fan
- One sold-out switch per item for every till and the QR menu
- The kitchen display at food stands: every ticket by station, the pass and the all-day count
- Items with every allergen their ingredients declare, in your fans' languages
- Pour variance, keg and bottle depletion, waste with its reason and actual against theoretical by day
- Each stand's order page and QR code for food and drinks
- Catering for the crew and hospitality: per-head packages and orders cooked on their date
- Sales by time of day and the tip pool
Shop
- Merch products with sizes and colors as variants, each with its barcode, price and stock
- New Merch Item from any till, arriving with its stock
- The merch stand's register: scan or search, split tenders, markdowns with their reason, receipts printed, emailed or texted
- An offline sale queue that sends each sale in order once back online
- Online merch orders on one board: collected at the stand, delivered or shipped, with returns and exchanges
- Pre-orders with their restock date, and bundles whose items come off stock when they sell
- The act's merch on consignment, with each consignor's share settled on a statement
- Collections, promotions and codes, and stock per location
- Drawers with their float, X and Z reports and an alert when one is over or short
Display
- Menu boards at the bars that read the menu the register rings, so a price changed once changes on the screen
- Now Serving for the box office walk-in line on a TV in the foyer
- Signage across the site with zones and playlists, and designed screens with live data: the schedule, the offer on now, the weather, the guest WiFi and a QR code
- Video walls that play one screen across mounted TVs, and audio zones in step
- An Access lockdown or evacuation goes over the TVs where it is raised, and weather warnings show at the places they cover
- Rules put a screen on the TVs when something happens, such as a zone filling up
- Schedules by date, day and hour, approved before they play when you ask for it
- Proof of play, impressions and the audience counted in the room, for every screen a sponsor appears on
- Every TV's health, remote restart and what it plays now and next
Apps
- Your festival's own app in the App Store and Google Play, built and submitted under your own developer accounts, set up for you if you have none
- One publish updates every install, with native push on iOS and Android and app links from your own domain
- One app for every room and festival you run, each with its own link and QR code, and Change Location on every screen
- The shows you sell, each with its own price and currency, and a fan's own tickets, points and receipts once signed in
- Push now or scheduled, to everyone or one tag such as a day's ticket holders, with quiet hours and a daily limit
- In-app messages on a chosen screen between a start and an end, with impressions, clicks and dismissals
- The same app as your website: open it in Sites to build the desktop site, one record, one theme, one publish
- Installs, sessions, screens viewed and campaign sources, and App Store and Google Play reviews answered from the app
Kiosks
- Ticketing on the terminal: the show list, the seat map and holds, sold through the same ticket sale as the website
- Event check-in for tickets, wristbands and badges
- Self-order food and drinks from the bar and kitchen menu, with Text Me When It's Ready and the pickup board
- Gift cards and wristband balances spent for all or part of a sale
- Each screen's own card terminal and printer for receipts, tickets and badges
- Venue maps with "you are here", routes without stairs by default and the route sent to the fan's phone by QR
- Waivers signed on the screen
- Orders kept with no signal, sent once each when the line is back
- Space for sponsors on the edge of the screen, or your own promotions
- An accessibility button, language choice and spoken steps on every screen
- Sessions, conversion and where fans leave, per kiosk and per screen
Rentals
- Backline, staging, lighting and power as products and kits, with add-ons and what each depends on, priced by duration with your hire terms
- A kit is available only when every part of it is; an optional part never holds it back
- Damage waivers as a set amount or a percentage of the hire, in that hire's own currency, and deposits held on the hirer's card
- Quotes that hold the gear from when they are sent
- Pull sheets: held rentals, picking, staging, condition checks and the order board
- Scan out and in, returns, return inspections, damage and what is overdue; a case checked at once from its RFID tags
- Delivery and collection runs, and will-call for the client who collects
- Gear hired in from a partner counts as stock for the dates it covers once confirmed
- Service schedules, the work orders they raise, and downtime that takes a unit off the count
- Each job's revenue against its sub-rentals, run costs, crew and transport, per currency
Campaigns
- One send to every ticket holder, each addressed by name with the event's own time and gate
- Lists built from who actually came: buyers from the last three editions, everyone who bought VIP, everyone who has not been back
- Invite who came last time by email and text to your own checkout
- The on-sale email to everyone on the interest list, and pre-show messages a set time before or after the event
- Email, SMS and WhatsApp campaigns, sent at each person's own hour or in waves you can stop
- Announcements to current ticket holders by email, text, push and on screens
- Consent per channel, double opt-in and a one-click unsubscribe on every marketing email
- A/B tests, deliverability, and the payments credited to the campaign that brought them, per currency
Impreta
- Draft, approve and schedule posts for the next show across Instagram, Facebook, TikTok, YouTube and the other networks
- A post started from an event, a review or a finished clip
- The act tagged as a collaborator, a first comment and hashtag groups on every post
- The calendar, the queue and the Instagram grid arranged before the lineup goes live
- A sponsor or partner approves posts by link, with no account
- A direct message to everyone who comments a keyword, such as a ticket link
- Merch tagged on a post
- A links page for your bio with your latest posts
- Which posts performed, the best times to post and your followers by country and city
Ads
- Promote an event: one of your published events, its public page as the ad's link
- Campaigns by objective, budget and bid, with a start and an end date
- Placements on websites, apps, kiosks and the TV screens that show ads, by country or a radius around the venue
- Audiences from your own lists and loyalty tiers, and how often one person sees the campaign
- Impressions, clicks, spend and budget pacing on each campaign
Reputation
- After the show, a review request goes to attendees by email, text or WhatsApp
- QR codes for the venue on table cards and posters, with the scans counted
- Private feedback offered first, with the public review link still shown
- Every review from Google, Facebook and Tripadvisor in one inbox, worked from one list
- Replies drafted in the reviewer's own language for a person to edit and publish
- A complaint handed to operations as a finding in Assure
- Alert words matched as reviews arrive
- NPS and satisfaction surveys by month and by venue
- The venue's Google profile kept right: hours, events and photos
- A review wall and widget for the festival website
Circle
- Ticket sales through a partner's code credited to them: street teams, influencers and affiliates
- A share code and a tracking link per partner or campaign, with clicks and conversions per channel
- A referred friend's welcome code for their first ticket
- Commission as a share of each sale in the sale's currency, taken back when a ticket is refunded
- Levels that raise a partner's rate after a number of conversions
- What each partner is owed per currency, recorded as paid
- A partner portal with their referrals and a leaderboard for those who agree to appear
- Calisto Circle points on what fans spend with you, on the one points program they already carry
Sites
- The festival or venue website from templates made for events, in your brand
- Event sections read from the shows you publish, with tickets to several shows in one order
- Each fan's account page with their orders and tickets, passed on or refunded under your policy
- The lineup page, the blog and newsletter signups on any page
- Every page in each language you add, beside its translation
- Your own domain, search listings and structured data on every page
- A ticket bought reported once as a purchase to your analytics and ad pixels
- A merch shop on the same site, and website chat answered by your team
- Open roles and Work at This Event pages for crew and volunteers
- Visitors, visits and where they came from, for every page
Pulse
- The price of each paid ticket type moving with demand, inside the floor and ceiling you set
- A sell-through target per show, with the forecast of what is still to sell
- Demand events added to a rule: the festival weekend, a match day, a conference
- Holidays, school holidays, the weather forecast and public events weighing the price
- Review mode, where every recommendation waits to be accepted, or Autopilot inside the band
- A maximum change per day and prices rounded to .99, .95 or a round step
- Today's price, the recommendation and sell-through on one calendar, with every override and why
- Seasons and promo codes, up to 2,000 at once, with limits per customer
- A ticket sold in another currency is never repriced into it
Sync
- The ticketing platforms and venue marketplaces your shows sell on, connected once
- Each show switched on or off per channel, with its status, errors and logs
- Orders from every channel arriving beside your own sales
- Shows listed on Calisto Local and World
- Merch listed on the marketplaces you sell on, with stock held back and capped
- Channel health: every refused push and stuck order, with numbered steps to fix it and one-tap Retry
- Revenue and commission by channel, per currency, never converted
World
- Box Office: the acts that sold most in your cities, from the results promoters published on Calisto World, read before you make the offer
- Publish Results: the figures you choose from a settled show (tickets sold, capacity, percent sold, gross), only while the owner allows it, and removed when you unpublish
Desk
- Calisto Threads: every message from fans, agents and vendors on your business lines, shared mailboxes and WhatsApp in one view
- Incidents texted to your number by someone at the event, each on tonight's event, the sender answered in Threads
- An attendee's parking question on their own contact, never a message somebody has to forward
- All, Mine, Unassigned and Closed, with each waiting fan's clock
- A help center for the festival: parking, entry and bag questions answered from your published articles
- Fan tickets for refunds, lost property and claims with photos, routed to the right team
- Move a booking and issue the refund straight from the ticket
- Send to Maintenance, or create a work order, for anything broken on site
- Calisto Dial: the box office line with its queues, callbacks and voicemail
- Response and resolution targets on your own hours, and a satisfaction survey after each resolved ticket
Interact
- Every message from an agent, a trader or a fan, on WhatsApp, email, Instagram or a call, in one conversation beside the deal, the show or the fan
- Calisto Threads for the business's lines and Calisto Dial for its calls, worked by the team
- Mail, Voice, Inbox, Live and Connect for each person's own messages
Automations
- The rain delay protocol, the headliner overrun, the medical call
- Release, announce and on-sale chains that fire on their dates
- Tell every ticket holder when a show's time or gate changes
- Alert the team when a venue date opens up, and turn texts to a number into incidents
- A notice when a function sheet is signed, an advance answered, a vendor's insurance received, a hold running out or a statement questioned
- Runs timed from a date in your records: days before an event, a renewal or an invoice
- Waits, branches and approvals inside a chain, and service messages by email, SMS or WhatsApp
- Every Calisto app works with no extra setup, and your own endpoints by webhook
- Every run with its steps, and a failed run answered with Retry, Skip or Turn Off
WiFi
- Crew and public networks across the site
- Guest traffic on its own network, with a speed ceiling per network
- Who may join by relationship: the crew, station people, invited visitors or anyone
- The crew online only on shift, and the team WiFi as proof of being on site at clock-in
- A welcome page built like your website, with your terms and ways in
- Vouchers in batches for traders, press and guests, each with a use limit and a window
- Speed plans for VIP areas and traders, paid online through your own gateway
- A marketing box that is never pre-ticked, with every yes becoming a contact with its consent
- Access points in the same device list as your other hardware, with an alert when one goes down
Purview
- Legal entity, tax, currency and site configuration set once for the festival
- Tickets, bar, merch, camping and parking in one catalog
- A price changed once reaches every screen and terminal
- Every location with its address, hours and the zones inside it
- Sales tax, VAT and tourist tax, and the currencies you accept
- Team and customer languages, and your brand shared by every screen
- Owner settings for who sees colleagues, guest documents and the money, each with a default
- Every business you run in one switcher: the venue, the festival brand and the production company
Sovereign
- Calisto's own servers and storage in the European Union
- Your own servers and storage where a regulator or a partner requires it: attendee data kept in the EU, artist contracts and guarantees on servers you control
- Sponsor data kept apart where a contract requires it
- Moving onto your own backend and back, deleting nothing from either
- An unreachable server of your own gives an honest error and an alert; nothing falls back to Calisto's
Blueprint
- Production and safety standards authored once
- One protocol update and every event is current
- Standards set once for every venue and brand in the group, read-only where HQ manages them
- Checklists, message templates, work order templates and shift patterns sent to every business, with later edits reaching every copy
- One design across every site, kiosk, screen and document
- Which businesses replaced a standard with their own value
Every Kind of Show
One platform for every show and festival
The format changes. The login does not.
First, second and third holds on every room you promote in, and an avails link an agent can ask for a hold from.
A guarantee, a versus deal or a door deal, with the break-even from the ticket scaling before the agent sees it.
The settlement on the actual box office, each co-promoter's share calculated, shared by link.
Past offers, settlements and riders on the deal with the act, so the next negotiation starts from what happened.
A venue whose main business is private hire, a stadium, or a rental house hiring out staging has its own page: Venues · Stadiums & Arenas · Event Rentals
Pricing
No setup cost. Pay when you start using.
Team size across your organization
Concert Series / Multi-Event Operator
Your Foundation
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on. Core-Only Pricing sells it on its own, for a business that prefers not to pay a percentage.
Holds & offersCalisto Events
Ranked holds, avails, and offers that know their break-even
Advance, run of show & settlementCalisto Events
The advance, the day sheet, and the night settled
Fan & attendee recordsCalisto Registry
Every buyer in your database at the point of sale
Bar, merch & production stockCalisto Inventory
Bar stock, merch counts, and production assets
Festival setupCalisto Purview
Legal entity, tax, currency, and site configuration
Bar, merch & add-onsCalisto Purview
Tickets, bar, merch, camping, and parking in one catalog
Event standardsCalisto Blueprint
Production and safety standards set once
Recommended
Everything, funded by the ticket
The sponsor deal, the bar and the merch, settled together
Priced per plan
With Commerce + Ops, get:
Payments & cashless Calisto Payments75 gateways plus on-site cashless
- Seventy-five gateways, so a fan pays the way their country pays
- PIX in Brazil, M-Pesa, Cardnet, and Stripe on the same rails
- On-site cashless topping up against the same record
Booking & sponsor pipeline Calisto DealsBooking enquiries and sponsorship on one pipeline
- Booking enquiries and sponsorship on one pipeline
- The agent prices risk into the guarantee from a real record
- Pipeline stages, quotes, and every interaction on one record
PulseDynamic pricing: nights, tickets and time slots priced by demand, inside the floor and ceiling you set.
BookingsEvery booking across your apps in one place: today’s arrivals, availability, walk-in lines and bills, and every rental out and back.
SyncConnect your sales channels: listings, rates and availability, delivery menus and the orders they send, with every connection watched and every failure fixed, from your desk or your phone.
SitesBuild your website from a template (pages, blog, shop and bookings), publish it on your own domain, and answer every visitor who writes.
CampaignsEmail, SMS and WhatsApp campaigns to the people who agreed to hear from you, with what each one earned.
Gate & zone access Calisto AccessWristbands, credentials, and zone rules at the gate
- Wristbands and credentials evaluated the same way at every gate
- Zone rules with live capacity
- Every door and gate event logged
Festival P&L Calisto LedgerTickets, bar, merch, and vendor commission in one P&L
- Ticket sales, bar revenue, merch, and vendor commission in one P&L
- A live number rather than a reconstruction three weeks later
- Double-entry books with journal entries that post and reverse, never vanish
Safety & permits Calisto AssurePermits, inspections, and incident recordsOps subscription only
- Permits, inspections, and incident records on one engine
- A failed item raises a finding and a corrective action
- Somebody other than the fixer verifies before it closes
Site operations Calisto DispatchCrew tasks, incidents, and vendor logistics
- Crew tasks, incidents, and vendor logistics on one feed
- A failed check arrives as a job with its checklist attached
- Five lenses on one task feed, office and field
Site WiFi Calisto WiFiCrew and public networks across the site
- Crew and public networks across the site
- Guest traffic on its own VLAN
- Access points sit in the same device list as your other hardware
Crew & volunteer scheduling Calisto WorkforceCrew and volunteers rostered on shifts for the show
- Crew and volunteers on shifts for every show
- Stage managers, audio techs, security leads, and bar managers rostered
AutomationsRain delay, headliner overrun, and release protocols
- The rain delay protocol, the headliner overrun, the medical call
- Release, announce, and on-sale chains fire on their dates
- Seventeen native connectors across Calisto Pro, with no middleware
Show dashboard Calisto TodayThe gate, the bar, and the run-of-show liveIncluded with any Ops app
- The gate moved at 1pm and the board shows it
- Tiles read live from the apps that own the work
- A report directory, a team scorecard, and a notice queue
SignalKnow the moment a device goes down, a reading leaves its band or a tracker leaves its zone, and act on it from your phone.
DeskThe service desk: tickets before the deadline runs out, with the customer’s booking, order and payment beside each one, plus Calisto Threads for your team’s conversations and Calisto Dial for its calls.
OrderflowEvery order from every channel in one queue. Accept it, prepare it, hand it over and follow it to the customer’s door.
UniversityTrain your people: build courses, assign them with a due date, see who is behind and who is certified, and take your own training on your phone.
VelocityDecide on work and spend before it posts: sign off hours and expenses, review what gets billed, set rates, invoice from time, and see budgets and capacity.
Open to every account, charged as you use them:
Start here. Businesses like yours grow into Artist contracts, Sponsorship proposals, Holds & offers.
Ticketing Calisto TicketsFive credential types on one scan, no per-ticket fee3.7% of paid ticket price; unpaid events carry no fee
- A proper checkout changes how a sponsor reads the operation
- Five credential types on one scan
- One pool, one price, every channel
- Your regulars, recognised at the door
- Unpaid events carry no fee; paid tickets at 3.7%
Artist contracts Calisto SignContracts and riders that release holds when unsigned
- Contracts and riders signed and filed to the date
- Unsigned contracts release the hold automatically
- Envelopes signed on any device, filed to the record they belong to
- Charged per envelope, so a draft nobody has sent costs nothing
Sponsorship proposals Calisto ProposalsAudience data filling the sponsor proposal
- Audience data fills the proposal
- The fulfilment report assembles while the race or show runs
- Proposals built from live catalog prices and tracked to acceptance
- One charge per proposal sent, with its signature included
Plus everything included above
Start Now
No contracts, no trials. Use the apps and pay when you’re ready.
