How do designers who keep every client coming back actually run the business?

Project Arc

Brief intake to mood board to concepts to revision rounds to final delivery to handoff package to invoice to review request. The standard design project arc, built into the platform as a first-class workflow.

Of the Rounds Signed

Every proofing round is numbered against the rounds the signed scope includes. A round beyond them opens only after someone decides it is billed or given, and the record keeps who decided, so the fifth revision is a decision rather than an argument.

Ownership Clarity

Source file vs. deliverable vs. licensed art. Work-for-hire vs. licensing vs. full IP transfer. Design contracts need to be explicit about ownership, and Sign makes the terms enforceable before a single pixel ships.

Lock-In

The client list, the project history, the signed scopes, the approved versions and the source files leave with you whenever you ask: the records as an archive from Settings ▸ Your data, the files from their folders. A portfolio is ten years of relationships, and the record of them belongs to the studio whether it stays or goes.

Designer DNA

The retainer that expired in February. The print vendor whose proof is two days late. The brief that says "make it pop." The client who wants logos by Friday but has not signed the contract. The source file the intern accidentally shared without the font license.