How do top apartment operators scale hundreds of units without operational drag?
Calisto Pro bridges recurring billing, maintenance dispatch, smart access, and tenant portals on a single engine, turning complex multi-unit management into quiet, automated control.
One operating system for extended-stay real estate
Calisto Pro is the software that runs a serviced apartment business, from the first night to the renewal: every building in one place, shared with your team, your owners and the companies you house, backed up, and open from anywhere.
Long Stays & Renewals
Ninety nights as one stay, with the weekly rate, the monthly rate, the extension and the renewal on it.
Housekeeping & Inspections
Mid-stay cleans on the stay's own cycle, and a door code that waits for the inspection.
Rates & Channels
Nightly, weekly and monthly rates reviewed once and sold on every channel.
Corporate Accounts
The relocation request, the proposal and the signed agreement on the account that sent them.
The Resident's App
Check-in, the key, the extension and the repair on the resident's phone, with no desk on shift.
Lobby Kiosk
Late arrivals checked in and contractors signed in at the lobby, with nobody on shift.
Resident Messages
Every channel on one thread, opened against the stay and the apartment it is about.
Corporate Billing
One statement per company, and every extra on the resident's own bill.
Owner Accounting
One ledger per owner, and a statement that renders rather than gets assembled.
Team & Shifts
The night's repair, the morning's cleans and the handover on one screen and one Hub.
Every Building
One standard, written once and inherited by the next building.
Reviews & Loyalty
A checkout that starts the next booking, and loyalty counted by the night.
Calisto Stays
Ninety nights. One bar. The rate steps on its own.
Calisto Stays keeps a stay of three nights or three months as one reservation. The weekly rate applies at day 7 and the monthly at day 29, and the renewal opens thirty days out.
Calisto Dispatch + Assure
The apartment passes. Or the door code waits.
Calisto Dispatch schedules every turnover from the departure and every mid-stay clean from the stay itself. Calisto Assure inspects before each arrival, and a failed inspection holds the door code until the apartment passes.
Cleans on the board
Long stays carry their cleans from the day they are booked.
The longer checklist runs on its own when a long stay ends, each item with its photo.
Calisto Pulse + Sync
Every channel sells the month. The extension stays yours.
Calisto Pulse reviews nightly, weekly and monthly rates every night and shows why each one moved. Calisto Sync sends what you accept to every channel, and an extension booked direct pays no commission.
Sent together · rates, minimum stays and the monthly rate
Ana Torres · consultant · Casa Roma 5
Rate and revenue per available night · by channel
Calisto Deals + Proposals + Sign
Thursday's request. Friday's signed agreement.
Calisto Deals keeps every company you house on one account: its contacts, rates, PO number and terms. Calisto Proposals prices the request from live availability, and Calisto Sign closes it.
Proposal · from live availability · at Ostra's monthly rate
On the tape chart
Calisto Navigator + Access
Nobody was at the desk. It happened anyway.
Calisto Navigator gives every resident their stay on their phone: registration, the lease, the folio, requests and the extension. Calisto Access sends a door code for the exact stay, and extends it with them.
The stay's record · Polanco 1204
Calisto Kiosks
The lobby is open all night. Nobody has to be.
Calisto Kiosks checks in a late arrival at the lobby: identity confirmed, registration done and the key issued, with nobody woken. Contractors sign in at the same kiosk and get a code for their window.
Check-In Hub · tonight
Polanco 1204 · the apartment's record
Calisto Interact
The leak arrives on WhatsApp. The apartment arrives with it.
Calisto Interact puts WhatsApp, text, email and calls in one thread per resident, beside their stay and apartment. A message becomes a maintenance ticket, and an after-hours call reaches whoever is on call.
On the same thread
His stay
Polanco 12043 Mar to 17 AprPaid by Ostra EnergyPrevious requests
Extra towels · 9 MarOpen · shower leakWhat holds when every apartment runs the same way.
The differences a resident notices in the first week, and the reviews that say so a month later.
standard, held across every apartment and every building. The clean, the arrival, the repair and the folio follow the same process in every apartment, which is the only reason the reviews read alike.
ONE STANDARDclaims you cannot answer. The cleaning photo, the inspection's time and the ticket history sit behind the stay, so a guest who says the apartment was not as described is answered by the record.
THE RECORD ANSWERSlock-in. Guest records, contracts and the full issue history export on any plan. A channel or a relocation agency is how a stay arrives; what happened during it, and the resident who lived it, stay yours.
YOUR DATApayment gateways, so a company paying by transfer on 60-day terms and a guest paying by card at booking both land in your own merchant account, in the currency the stay was priced in.
GET PAID ANYWHERESaturday, the booking arrives. 11pm Tuesday, a resident reports a leak. Month end, the owner statement assembles itself. Every workflow comes from a real night in serviced apartments.
OPERATOR DNAThree
rate lengths on every apartment: by the night, the week and the month
One
statement per company, however many of its people are staying
Zero
key handovers: the door code arrives with the booking and ends with the stay
Calisto Payments + Ledger
Six people. Four apartments. One statement.
Calisto Payments bills each company on its own cycle and terms, the PO number and VAT ID on every invoice. The stay goes to the company; parking, laundry and the café go to the resident.
Ostra Energy
Daniel Okafor's own folio
Every account
Calisto Ledger + Navigator
Ten owners. Ten clean sets of books.
Calisto Ledger keeps a separate ledger for every owner: their revenue, the repairs on their apartments and your fee. In Calisto Navigator, owners read the statement, approve repairs and book their own nights.
Above your US$300 limit
ApproveApprovedYour week, without taking a guest's nights
Never a guest's email or phone
Calisto Workforce + Equipo + Signal
The night shift fixed it. The morning shift already knows.
Calisto Signal turns a sensor alert into a job for whoever Calisto Workforce has on call. Each building's team works the day through in a Calisto Equipo Hub, and everyone sees only their own screens.
Torre Polanco · Hub
Only her day, nothing else
Calisto Blueprint + Purview
The fourth building opened with the first one's standard.
Calisto Blueprint publishes your cleaning checklists, welcome letters and rate structures once, locked, to every building. Calisto Purview holds the cancellation policy and the long-stay discount, so every building quotes the same.
Current version
Santa Fe · new reservations agent
Last month, side by side
Calisto Reputation + Campaigns
Thirty nights count for more than a weekend.
Calisto Reputation asks for the review the day after checkout. Calisto Campaigns brings guests back by how long they stayed, and loyalty earned by the night reprices the next stay on its own.
From whoever is on shift to the same stay.
Twenty-one apps. One stay.
A stay moves through every one without being entered twice.
Stays
Every stay, three nights or three months, on one tape chart across every building.
Dispatch
Turnovers from the departure, mid-stay cleans from the stay, repairs with a clock.
Assure
Every apartment inspected before arrival, and the door code waiting until it passes.
Pulse
Nightly, weekly and monthly rates reviewed every night, with the reasons.
Sync
Every channel sells the month, and the extension booked direct pays no commission.
Deals
Every company you house on one account, from the request to the close.
Proposals
The request priced from live availability at the company's rate.
Sign
The agreement countersigned and filed to the company's account.
Navigator
The resident's stay on their phone, and the owner's portal.
Access
A door code for the exact stay, extended with it and ended at checkout.
Kiosks
The late arrival checked in at the lobby, and the contractor signed in.
Interact
One thread per resident, beside their stay and apartment.
Payments
Each company billed on its own cycle, and the extras on the resident's bill.
Ledger
A ledger per owner, and the statement that writes itself.
Workforce
Shifts per building, the on-call technician and the hours into payroll.
Equipo
A Hub per building, where the night hands over to the morning.
Signal
Water, temperature and occupancy sensors, and the air conditioning set before arrival.
Blueprint
Checklists and policies written once, inherited by every building.
Purview
Every building, its business, its tax and its currency.
Reputation
The review request timed by the actual departure.
Campaigns
Loyalty counted by the night, and the next stay offered.
Calisto Pro for Serviced Apartments
- Short stays and long corporate stays on one calendar, across every building, by day, week or month, with a turnover view of when each apartment frees up; drag a stay to another apartment or building
- A long stay as one reservation, not nightly cells; extensions, early departures and renewals on it, and the gap and renewal risk flagged per apartment
- The Check-In Hub: in the weeks before each arrival, the party's registration, the agreement, the deposit, the apartment and the door code, each with the action that collects it
- Police guest registration for each building's country, completed by the guest before arrival, with who is still missing one and the authority's file prepared (SES.HOSPEDAJES, Alloggiati Web, SIBA)
- Self check-in when you allow it, and the time each apartment is expected to be ready
- Every booking as a list, on a map of your buildings or as a ledger; the stay's page with its details, folio and messages; the stay's record of check-in, every door opening, each clean with its photos, the requests and charges
- Plans by the night, week and month, seasons and one-night overrides on one grid, each in the currency it was published in; minimum and maximum stays, closed to arrival or departure, and the booking window
- Corporate and member rates sold only to whoever holds their code
- Cleaning and per-guest fees and each region's tourist tax on every quote and folio; a tax the channel already collected kept off the folio
- Add-ons offered before arrival and during the stay: early check-in, a mid-stay linen change, an airport transfer
- Apartments held for a relocation agency or a company, with their pickup, released to general sale at your cutoff
- Registration numbers on each apartment's listing and page, wherever the law asks
- Amenities: the gym and the coworking room selling day passes and hours to residents and to people who are not staying, every charge on the stay's folio
- Owners: each owner's apartments, agreement, money this month, trust, payouts and repairs waiting; owner stays that take no guest's nights
- Floors drawn once, duplicated across levels, and every apartment on them bookable
- Future bookings brought across against the guest and the apartment
- Occupancy and length of stay, long-stay and short-stay priced apart, and reports by building, apartment, owner and channel
- Screens per job, starting from Housekeeper or Owner, so a cleaner sees their apartments for the day and nobody sees the folios unless you give them that screen
- The corporate account: billing contact, cost center, PO number, VAT ID and negotiated rate
- Corporate membership rates resolved from a contracted company's record when one of its people books
- Ticket, inspection and cleaning history per stay, and one record per person, duplicates merged
- Amenities, linen and each apartment's inventory per building
- Par levels per building and per apartment, drawn down as housekeeping uses them
- Counts, transfers and valuation across every location
- Buildings, floors and apartments, with the legal identity, tax and currency of each business
- A cancellation policy and the long-stay discount set once, which no building can soften
- Records kept in the jurisdiction your own data policy requires
- Cleaning and inspection checklists written once, published, and locked at every apartment
- Welcome templates, rate structures and cleaning protocols as versioned documents every building receives
- A new building inheriting the cancellation policy, the rate structure and the checklists from its first day
- Relocation and corporate accounts on one pipeline, each inquiry with its stage and next action
- Move-in and checkout dates, the PO number, the billing contact and the mobility needs on the deal
- Corporate accounts reported by account, source and lead time, from first inquiry to close
- A corporate inquiry from your website's form arriving as a lead
- Seven factors every night: demand, competition, local events, the forecast, the booking window, length of stay and history
- Nightly, weekly and monthly rates in one structure, with length-of-stay and corporate discount rules
- Each recommendation Pending Review with its reasons, accepted or overridden with a reason the next cycle learns
- Rate and revenue per available night on one dashboard, and by channel
- Booking.com, Airbnb and the corporate portals connected once, and a switch per apartment for each channel
- Rates, availability, minimum stays and monthly rates sent to every channel when you accept them
- An extension pulled from every channel the moment it is booked, and no commission on the nights added direct
- An iCal calendar in and out for each apartment, for sites you list on by calendar
- Price parity, each channel's rate against your own, with drift flagged before a guest sees two prices
- Channel performance by apartment and by building
- The buildings you choose listed on the Calisto Stays guest site, at your standard rate, in their own currency
- Billing cycles per corporate account and per stay, each account in its own currency and on its own terms
- Split billing: the stay to the company's folio, parking, laundry and late fees to the resident's
- A security deposit held at booking, captured against documented damage, or released on the inspection's pass
- Metered utilities, laundry and additional services billed per guest
- Folio aging by account, and any balance sent as a pay link
- 73 gateways, so a card at booking and a transfer on 60-day terms both land in your own merchant account
- Corporate agreements and lease contracts countersigned and filed to the account
- The lease and the house rules signed on the resident's phone before arrival
- A proposal priced from live availability and your corporate rates, so the proposal and the invoice cannot disagree
- Tracked to acceptance, and the acceptance carried into the stays
- Turnover routes built from confirmed departure times, reordered when a departure moves
- Mid-stay cleans attached to the stay, every seven days by default or at the cadence you set, extended with an extension and dropped on an early departure; a resident can always ask for fewer
- A resident's request becomes a ticket with a photo, a person and a clock that stops on the repair
- Housekeeping performance by apartment, the maintenance response report, and why one apartment's repairs run high
- A segregated ledger per owner; revenue from channels, direct bookings and corporate invoices posted to the right owner
- Expenses posted to the apartment that incurred them, with the receipt, your markup and the owner's approval above your limit
- The management fee per owner, and a four-line statement that generates itself
- Revenue by department: accommodation apart from cleaning fees, parking and other charges
- Your books moved in once from your current accounting software
- A door code for the exact stay window, extended with an extension and ended at checkout
- The smart locks you already have, so no lock has to change
- Floor, zone and time-window access: staff keys, housekeeping zones, and a contractor's code for one window
- Every door event logged against the stay, and which codes are active and which apartments occupied at any moment
- A network per building with your own sign-in page
- The resident greeted by name on the sign-in page, and the email joining the record the booking already holds
- Access points in the same device list as your other hardware
- Pre-arrival inspections, scored, with a photo for every item and its time
- A failed item raises a re-clean or a fix, and the door code waits until the apartment passes
- A finished clean checked against the apartment's reference photos before the next guest is told it is ready
- Inspection history by apartment and by date
- Shift schedules per building, with certifications, availability and the on-call technician
- Hours from clock-in flowing into payroll
- The door code, the clean and the confirmation issued on booking
- Renewal and gap-risk notices on their own dates
- Messages timed from the arrival and the departure, re-timed when the stay moves and stopped when it is cancelled, and your team told of every arrival and cancellation
- Every building's day on one screen: occupancy, checkouts, arrivals, cleans and open tickets by apartment
- Rooms turning from cleaning to ready as it happens, and a shift handover on the same screen
- The resident's app, nothing to download: online check-in, the lease, the key, the folio, requests, the cleaning schedule and the extension
- Expense-ready invoices for corporate residents, local recommendations for leisure guests, tabs set by guest type
- Dining, room service and amenity requests from the same app, installed on the home screen like any other
- The owner's portal: occupancy, itemized expenses, the fee, distributions and statements; repairs to approve and their own nights to book, and never a guest's email or phone
- WhatsApp, text, email, calls and the channels' messages in one thread per resident, beside the stay and the apartment
- A maintenance ticket made from the message, with the apartment, the booking and the history on it
- Confirmations and arrival instructions sent from your own mailbox and number
- An after-hours call routed to whoever is on call, with the caller's stay on screen before they answer
- Guest check-in at the lobby kiosk for a late arrival: the booking found, identity confirmed, the registration and house rules done, the key issued, with nobody woken
- Visitor sign-in: a contractor's pre-registered visit and a code for that window only
- Temperature, humidity, water and occupancy sensors in every apartment
- Each alert opening a job for the on-call technician, and the resident told through their app
- The apartment's air conditioning set before the guest arrives
- A Hub per building, where housekeeping, maintenance and front of house hand the day over
- The review request sent the day after checkout, timed by the actual departure
- A short survey and a direct rebooking offer at checkout
- Segments by length of stay, apartment type, and corporate or leisure, not by who opened an email
- Loyalty counted by the night, a tier that reprices the next stay, and re-engagement timed from the last stay
- The building's café, every charge on the resident's folio
- Your own booking site reading the same rates and availability as every channel, and a corporate inquiry from its form entering Deals
- The resident's identity checked against their uploaded document before arrival
- Residents referring new residents, each referral traced to the resident's record
- The welcome letter, the house rules and the key note filling themselves from the booking: the apartment, the dates, the door code, the Wi-Fi
- A pre-arrival form whose answers write to the guest's record, and a repair report with a photo that opens a ticket
- Leases, resident handbooks and inspection photos filed by account, apartment and stay
One platform for every apartment operator
The format changes. The login does not.
A leisure stay and a corporate residency, each with its own rate, cleaning and folio, from the same apartments.
A 14-night guest asks about a monthly rate, and the rate, the cleans and the folio already reflect it.
An extension closes the dates on every channel and on your own site in the same step.
Commission applies to the booking that came through the channel, and the nights added direct stay yours.
No setup cost. Pay when you start using.
Team size across your organization
Corporate Housing Specialist
Your Foundation
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on. Core-Only Pricing sells it on its own, for a business that prefers not to pay a percentage.
Tape chart across buildings, extensions, and renewals
Residents, corporate contacts, and stay history
Amenities, linen, and unit inventory per building
Legal identity, tax, currency, and building configuration
Core + Ops
The turn, the ticket and the key, and an owner statement that renders
With Ops, get:
Housekeeping & maintenance Calisto DispatchCleans, repairs, and the guest watching them close
- Turnover routes built from confirmed departure times
- Rolling mid-stay cleans attached to the booking
- SLA clocks that stop on the repair, not on a tick
Owner accounting Calisto LedgerTrust-segregated accounting and owner statements
- Segregated ledger per owner
- Unit-level expense attribution and management fee
- Folio ageing and collections visible as numbers
Building servicesWiFi · Access
Resident WiFi Calisto WiFiPer-building networks and sign-in
- Per-building SSID and branded sign-in page
- Guest traffic on its own VLAN with a bandwidth ceiling
- Access points sit in the same device list as your other hardware
Digital keys Calisto AccessA door code that lives and dies with the booking
- Codes scoped to the exact stay window
- Six smart-lock vendors, existing hardware kept
- Every door event logged against the stay
Inspections Calisto AssurePre-arrival inspections with photos and timestampsOps subscription only
- Scored checklists with photo evidence per item
- A failed item raises a finding and a verified fix
- Inspection history retrievable per unit and per date
Staff scheduling Calisto WorkforceCrews rostered against arrivals, departures, and cleans
- Shift rosters per building
- Hours from the terminal flow into payroll
AutomationsConfirmation fires five things without a human reviewing
- Door code, clean and confirmation issued on booking
- Renewal and gap-risk notices fire on their own dates
- Seventeen native connectors across Calisto Pro, with no middleware
Today's operations view Calisto TodayEvery building's day on one screenIncluded with any Ops app
- Arrivals, departures, cleans and open jobs as tiles
- Tiles read live from the apps that own the work
- A report directory, a team scorecard, and a notice queue
SignalKnow the moment a device goes down, a reading leaves its band or a tracker leaves its zone, and act on it from your phone.
DeskThe service desk: tickets before the deadline runs out, with the customer’s booking, order and payment beside each one, plus Calisto Threads for your team’s conversations and Calisto Dial for its calls.
OrderflowEvery order from every channel in one queue. Accept it, prepare it, hand it over and follow it to the customer’s door.
UniversityTrain your people: build courses, assign them with a due date, see who is behind and who is certified, and take your own training on your phone.
VelocityDecide on work and spend before it posts: sign off hours and expenses, review what gets billed, set rates, invoice from time, and see budgets and capacity.
StationBuild workspaces for your team, and run the printers, card readers and cash drawers they use.
Plus everything included above
Core + Commerce
Corporate accounts, nightly rates, and an invoice an employer accepts
With Commerce, get:
Corporate sales Calisto DealsRelocation and corporate accounts on one pipeline
- Move-in dates, PO number and billing contact on the deal
- Negotiated rate links per account
- Pipeline stages, quotes, and every interaction on one record
Rates and distributionPulse · Sync
Rate management Calisto PulseSeven factors nightly, with a written explanation
- Nightly, weekly and monthly tiers in one structure
- Length-of-stay and corporate discount rules
- Rate plans, yield rules, and dynamic pricing in one engine
Channel distribution Calisto SyncEvery channel current from one availability record
- Rate and availability pushed on acceptance
- Channel performance analytics per unit and per building
- Two-way sync, so a change on either side is not lost
Recurring billing & payments Calisto PaymentsMonthly invoices, split billing, deposits, 40+ gateways
- Billing cycles per corporate account and per stay
- Split billing rules between company and resident folios
- Security deposit hold, capture and release
- Forty-plus gateways; card at booking and net-60 transfer both land
BookingsEvery booking across your apps in one place: today’s arrivals, availability, walk-in lines and bills, and every rental out and back.
StationBuild workspaces for your team, and run the printers, card readers and cash drawers they use.
Open to every account, charged as you use them:
Start here. Businesses like yours grow into Proposals, Stay & lease management, Guest & tenant records.
Agreements Calisto SignCorporate agreements signed and filed to the account
- Lease contracts and resident handbooks for e-signature
- Countersigned versions filed against the account
- Envelopes signed on any device, filed to the record they belong to
- Charged per envelope, so a draft nobody has sent costs nothing
ProposalsA priced offer the customer can accept
- Priced from the live catalog, so the proposal and the invoice cannot disagree
- Tracked to acceptance, and the acceptance carries straight into the order
- One charge per proposal sent, with its signature included
Plus everything included above
Core + Commerce + Ops
The turn, the ticket and the key, and an owner statement that renders
With Ops, get:
Housekeeping & maintenance Calisto DispatchCleans, repairs, and the guest watching them close
- Turnover routes built from confirmed departure times
- Rolling mid-stay cleans attached to the booking
- SLA clocks that stop on the repair, not on a tick
Owner accounting Calisto LedgerTrust-segregated accounting and owner statements
- Segregated ledger per owner
- Unit-level expense attribution and management fee
- Folio ageing and collections visible as numbers
Building servicesWiFi · Access
Resident WiFi Calisto WiFiPer-building networks and sign-in
- Per-building SSID and branded sign-in page
- Guest traffic on its own VLAN with a bandwidth ceiling
- Access points sit in the same device list as your other hardware
Digital keys Calisto AccessA door code that lives and dies with the booking
- Codes scoped to the exact stay window
- Six smart-lock vendors, existing hardware kept
- Every door event logged against the stay
Inspections Calisto AssurePre-arrival inspections with photos and timestampsOps subscription only
- Scored checklists with photo evidence per item
- A failed item raises a finding and a verified fix
- Inspection history retrievable per unit and per date
Staff scheduling Calisto WorkforceCrews rostered against arrivals, departures, and cleans
- Shift rosters per building
- Hours from the terminal flow into payroll
AutomationsConfirmation fires five things without a human reviewing
- Door code, clean and confirmation issued on booking
- Renewal and gap-risk notices fire on their own dates
- Seventeen native connectors across Calisto Pro, with no middleware
Today's operations view Calisto TodayEvery building's day on one screenIncluded with any Ops app
- Arrivals, departures, cleans and open jobs as tiles
- Tiles read live from the apps that own the work
- A report directory, a team scorecard, and a notice queue
SignalKnow the moment a device goes down, a reading leaves its band or a tracker leaves its zone, and act on it from your phone.
DeskThe service desk: tickets before the deadline runs out, with the customer’s booking, order and payment beside each one, plus Calisto Threads for your team’s conversations and Calisto Dial for its calls.
OrderflowEvery order from every channel in one queue. Accept it, prepare it, hand it over and follow it to the customer’s door.
UniversityTrain your people: build courses, assign them with a due date, see who is behind and who is certified, and take your own training on your phone.
VelocityDecide on work and spend before it posts: sign off hours and expenses, review what gets billed, set rates, invoice from time, and see budgets and capacity.
Plus everything in Core + Commerce
No contracts, no trials. Use the apps and pay when you’re ready.
