Operations & Staff
Schedule staff, manage tasks, track training, and ensure compliance across your venue.
Staff Scheduling
6 featuresShift Scheduling
Create and manage shifts with role-based assignments and skill requirements
Availability Management
Staff provide availability and request preferences for schedule optimization
Automated Scheduling
Automated scheduling that matches staff to shifts based on skills and availability
Time Off Requests
Staff request time off with approval workflows and coverage planning
Schedule Distribution
Publish schedules and notify staff of assignments automatically
Event-Based Scheduling
Schedule staff directly from event records with role and headcount requirements
Day-of Operations
6 featuresDaily Operations Dashboard
All events at a glance with setup status, staff assignments, and timeline progress
Room Setup Sheets
Physical setup management with furniture placement, AV positions, and décor requirements
Run of Show Execution
Track cue status in real time: Pending, In Progress, Done, Blocked
BEO Execution Tracking
Operations view of BEOs with checklist-style task completion tracking
Venue Requests Queue
Centralized queue for client and staff requests during events
Photo-Verified Completion
Staff submit photos to verify task completion and quality standards
Training and Compliance
6 featuresTraining Programs
Create and assign training programs with course content, lessons, and exams
Certification Tracking
Track certifications and compliance requirements by staff member and role
Onboarding Sequences
Structured onboarding for new venue staff with progress tracking
Completion Certificates
Generate completion certificates and track exam scores
Compliance Management
Track food safety, liquor liability, safety training, and other compliance requirements
Audit Trails
Maintain audit trails of training completion and compliance verification
Staff Communication
5 featuresShift Briefings
Daily briefings with important information, events, and focus areas
Team Messaging
In-app messaging for quick communication and task coordination
Mobile Notifications
Push notifications for schedule changes, task assignments, and urgent alerts
Issue Reporting
Staff can report operational issues with real-time escalation
Time Tracking
Track staff time for accurate payroll and event cost analysis
Facility Management
9 featuresHVAC Management
Monitor and control HVAC systems per zone and room with temperature scheduling and alerts
Power & Electrical
Circuit tracking, load monitoring, and power distribution management for events
AV & Lighting
Setup scheduling, cue control, and equipment status for audio/visual and lighting systems
Rigging Management
Overhead equipment tracking, load limits, and inspection status for rigging systems
Changeover Management
Room flip scheduling and turnaround tracking between back-to-back events
Cleaning Coordination
Post-event cleaning tasks with status tracking and crew assignment
Parking Management
Lot allocation, capacity tracking, and attendant assignments for venue parking
Operations Logbook
Shift notes, incident log, and handoff records for continuous operational awareness
Dispatch
Staff task assignment with real-time status tracking and priority queue
Staff Self-Service
3 featuresMy Shift
Individual staff view of schedule, assignments, check-in/out, and shift notes
My Zone
Zone-specific task list and status for the area assigned to each staff member
My Incidents
Personal incident reporting and tracking with photo upload and resolution status
Access Control (Ops)
3 featuresScanning Station
QR code and credential scanning for event entry with real-time count updates
Gate Management
Access point status monitoring, open/close controls, and override capabilities
VIP Entry
Fast-track access lanes with credential validation and VIP guest management
Manage your team and facility with technology designed for venues.