Four access systems. One product.
Smart lock entry control, ticket and pass admission, workforce time tracking, and security management on a single data layer. One rules engine. One audit trail. One credential architecture.
4 systems. 1 rules engine. 1 audit trail.
Entry Control, Admission, Attendance, and Security — sharing a common rules engine, contact record, and audit trail. Rule evaluation fires in priority order before every door open, ticket validation, and code generation.
The Entry Control Layer
Smart lock management, digital key issuance, property code scheduling, key ledger, and a template-driven key manager. Credential auto-generation on booking confirmation, auto-revocation on checkout.
- Mobile key, Wallet pass, PIN, key card, remote unlock
- Key ledger with full lifecycle tracking per credential
- Code scheduler and key manager template engine
The Admission Engine
Ticket types, QR scanning, visual seat assignment, waiver gating, wallet pass generation, seasonal pricing engine, attendee registry, and a complete purchase ledger.
- Seasonal and day-of-week pricing modifiers
- Six-source attendee registry with bulk export
- Access product catalog with purchase ledger
The Attendance Module
Time clock, break tracking, overtime calculation, payroll export, and dedicated kiosk mode with ten authentication methods and multi-language support.
- Clock-in and clock-out with break duration
- Time logs with CSV payroll export
- Kiosk: ten auth modes, branding, multi-language
The Security Layer
Zone registry, real-time capacity monitoring, incident management with four severity levels, configurable rules engine, lock-level access log, and a unified audit trail.
- Zone capacity with peak-time forecasting
- Incident lifecycle: open, investigating, resolved, closed
- Lock-level access log and rules engine
5 credential types. 5 delivery channels. 1 interface.
6 stages. Booking to revocation. Zero manual steps.
A stale credential costs a front-desk call, a security incident, or an unauthorized stay. Auto-revocation eliminates the exposure window — checkout triggers deactivation, not a staff member remembering to.
Booking Confirmed
AutomaticReservation confirmed in Pulse. The key generation pipeline triggers automatically.
Key Generated
5 typesTime-bound credential created — mobile key, wallet pass, or PIN code based on property configuration.
Credential Delivered
5 channelsCredential dispatched via email, SMS, WhatsApp, or surfaced in the Navigator guest portal. Five delivery channels.
Unlock Event
Audit loggedTap, scan, or code entry. Every unlock event logged with timestamp, actor, lock ID, and success or failure status.
Checkout Trigger
ScheduledCheckout timestamp reached. The credential expiration sequence initiates automatically.
Auto-Revocation
Zero-touchCredential deactivated. Zero stale keys. Zero manual intervention. Revocation event written to the audit trail.
3 subsystems. 4 holder classes. Priority-ordered rules.
Key Ledger tracks credential state per holder. Code Scheduler generates codes on recurring and one-time patterns. Key Manager cascades access rules in priority order across the full lock inventory. Credential state change propagates in under 500ms.
The Key Ledger
Full lifecycle record for every credential issued. Holder type (guest, staff, contractor, owner), issue date, expiration, usage count, and current status — active, expired, revoked, or pending.
- Four holder classes per credential
- Activate, extend, revoke with audit trail
- Usage count and status tracking per key
The Code Scheduler
Recurring and one-time schedules for code generation. Recurrence patterns, time windows, allowed locks, contact assignment, and effective date ranges.
- Recurring and one-time generation patterns
- Lock-scoped and contact-assigned codes
- Effective date ranges with auto-revoke
The Key Manager
Centralized template engine for access rules. Auto-issue triggers, day-of-week restrictions, time-based windows, and priority ordering. Rules evaluated in cascade.
- Trigger-based auto-issuance
- Day-of-week and time-window restrictions
- Priority-ordered rule stacking
4 subsystems. 6 source channels. 100% traceability.
A seasonal pricing engine, a six-source attendee registry, a configurable product catalog, and a full purchase ledger with refund and delivery tracking. Pricing modifier evaluation completes before every ticket sale. A stale credential blocks admission at scan time — revenue leakage prevented at the gate.
The Pricing Engine
Seasonal and day-of-week pricing modifiers layered by date range. Percentage-based discount rules with configurable conditions and purchase criteria.
- Early bird and surge modifiers
- Percentage-based discount rules
- Condition-based evaluation per transaction
The Attendee Registry
Unified attendee record across six source channels: Events, Services, Equipment, Shop, POS, and Navigator. Name, email, phone, ticket type, check-in status, and issue date per record.
- Six-source aggregated attendee view
- Bulk CSV export
- Automated email reminders
The Access Product Catalog
Product definitions for day passes, memberships, events, and amenity access. Capacity limits, booking windows, cancellation policies, deposit requirements, oversell allowance, waitlist management, and minimum age.
- Waitlist with oversell threshold
- Deposit and cancellation policy per product
- Visibility control: marketplace, Navigator, POS
The Purchase Ledger
Full purchase record: payment amount, tax, refund processing, redemption codes, delivery tracking, cancellation reasons, and external booking ID mapping.
- Refund and cancellation audit trail
- External booking ID mapping
- Delivery status per credential
6 zones. 4 status states. Real-time capacity.
Physical space definitions with maximum capacity thresholds. Real-time occupancy monitoring per zone. Four status states: available, busy, full, closed. Waitlist auto-notification triggers on state change. Occupancy breach fires an alert within 2 seconds — overcrowding caught before it compounds.
Lobby
Pool Deck
Gym
Spa
Conference A
Rooftop Bar
4 lock types. 0 proprietary hardware. API-capable ecosystems.
Access connects to modern, API-capable smart lock ecosystems. Retrofit deadbolts, commercial levers, standalone keypads, and BLE/NFC mobile systems. Lock state change propagates to the credential layer in under 500ms — a revoked key fails at the door, not five minutes later.
Deadbolt Smart Locks
Retrofit deadbolts from major manufacturers. Existing door hardware retained. Digital access layer added without structural modification.
Lever Handle Locks
Commercial-grade lever locks rated for high-traffic entry points. Offices, coworking spaces, and multi-unit buildings. ADA compliant.
Keypad & PIN Locks
Standalone keypad locks. No smartphone dependency. Weatherproof housing. Battery-powered operation.
Mobile Key Systems
Bluetooth Low Energy and NFC locks. Smartphone tap or wallet pass unlock. Apple Wallet and Google Pay supported.
The Transformation
Disconnected tools. Unified access. Platform intelligence.
Three operational states. One platform progression.
The Legacy Condition
Smart lock app per property. Ticketing platform per venue. Time clock per location. Security logs in spreadsheets. Four systems that never share a guest record.
The Unified Layer
Four access systems on one relational data layer. Entry control, admission, attendance, and security share a single rules engine, contact record, and credential architecture.
The Platform Layer
Thirteen native interconnects propagate access events across the full Calisto platform. Reservations trigger keys. Check-ins feed operations. Waivers gate admission. Zero manual re-entry.
Fragmented stack vs. unified platform
4 pillars. 1 rules engine. 1 contact record. 1 audit trail.
Lock events, ticket scans, time clocks, and incidents write to a single relational data layer. Zero middleware. Zero separate databases. Real-time propagation across every module.
4 event types. 1 log. Searchable by any field.
Lock events, ticket scans, clock-ins, and incidents write to a single audit trail. Each entry: timestamp, actor, target, success or failure status, and IP address. A compliance query returns results in under 200ms — audit response measured in milliseconds, not hours.
Every lock also maintains its own event log — unlock and lock operations, battery warnings, lock jam detection, forced entry events, and online/offline changes. Daily counts for access granted, denied, and incidents per lock.
4 dashboards. Custom date ranges. CSV and PDF export.
Pillar-scoped summary dashboards. Filterable by date range, entity, and event type. Exportable to CSV and PDF. A report query executes in under 300ms — operational data available before the morning standup ends.
Entry Control
- Lock status overview
- Key utilization rates
- Code generation volume
Admission
- Ticket sales by type
- Check-in rates
- Attendee demographics
Attendance
- Time clock usage
- Staff scheduling
- Hours worked by period
Security
- Incident volume
- Access denials
- Rule violation trends
Platform Interconnects
13 native interconnects. Zero configuration.
Every booking confirmation, waiver signature, POS transaction, IoT alert, and portal request propagates to Access automatically. One relational data layer. Zero manual re-entry between products.
Calisto Pulse
Booking confirmation triggers credential auto-generation. Checkout triggers auto-revocation. Reservation dates drive code scheduling and key validity windows.
Booking → Key Generation → Guest Unlock → Auto-RevokeCalisto Events
Ticket types feed admission check-in. Shared seat designer component. Event setup checklists include credential verification.
Event → Ticket Type → Seat Assignment → Check-inCalisto Navigator
Digital keys surfaced in the guest portal. Wallet passes accessible through the Navigator experience. Kiosk check-in deployed via Navigator.
Key Issued → Portal View → Wallet Pass → UnlockCalisto Sign
Waiver completion gating enforced at check-in. Waiver validity and coverage tracked per contact and per category.
Waiver Required → Sign Capture → Validation → Gate ClearedCalisto POS
Ticket purchases flow through POS terminals. Folio posting for hotel billing. Walk-in ticket sales at the terminal.
POS Sale → Ticket Issued → Folio Post → SettlementCalisto Display
Entry kiosks and SSID boards rendered via Display templates. Room status boards surface occupied and available state.
Template → Kiosk Render → Status Board → Live UpdateCalisto Signal
Smart locks provisioned through Signal's device management layer. IoT sensor alerts trigger access rule changes.
IoT Alert → Rule Change → Lock Update → Audit LogCalisto Studio
Wallet pass splash design managed in Studio. Marketing campaigns drive ticket sales with source attribution.
Campaign → Ticket Sale → Source Attribution → ReportCalisto Ops
Key issuance and check-in events write to the operational activity stream. Housekeeping status linked to room access state.
Key Event → Activity Stream → Housekeeping → Room StateCalisto Connect
Key delivery and check-in notifications route through Connect messaging channels. SMS, email, and WhatsApp dispatch.
Key Generated → Channel Select → Dispatch → Delivery ConfirmedCalisto Contacts
Every key holder and ticket holder linked to a Contact record. Access history, waiver status, and credential state on the profile.
Credential → Contact Link → History → Profile ViewCalisto WiFi
Captive portal authentication grants or verifies access credentials. WiFi check-in as an alternative to QR scanning.
Portal Auth → Credential Check → Access Grant → SessionCalisto Equipment
Equipment checkout tickets validate rental pickup authorization. Return scanning confirms equipment return.
Checkout Ticket → Pickup Auth → Return Scan → RecordPlatform Footprint Calculator
See how many tools Access replaces.
Toggle the systems currently deployed separately. The calculator surfaces how many Access replaces natively and how many monthly sync failures that eliminates.
Entry control from €5/lock/month. Admission and attendance included.
4 access pillars, 5 credential types, 10 kiosk auth modes, visual seat designer, zone capacity monitoring, complete audit trail, wallet passes, and 6 native platform interconnects. One product for every door, gate, and checkpoint.