Calisto Pro
Calisto Signal

One platform to monitor every device your operation depends on.

Wi-Fi networks, smart locks, fleet GPS, printing infrastructure, and safety devices. One MQTT-powered pipeline with playbook automation and zero third-party middleware.

9 Hardware Categories · 10 Wi-Fi Adapters · 6 Lock Adapters · 4-Stage Pipeline · 14 Integrations

The Incident Pipeline

Alert. Triage. Resolve. Log.

Four-stage incident pipeline: Watchlist, Triage, Active, Resolved. AI-assisted severity classification. Playbook automation with response chains. Immutable audit trail with MTTR tracking.

Critical Events

Smoke, glass break, CO detected, water leak, tamper, and lock jam events bypass deduplication entirely. Every occurrence generates an immediate alert.

Deduplication Windows

Motion events consolidate within 5-minute windows. Door events within 30 seconds. Battery alerts within 1 hour. Online/offline transitions within 1 minute. Thermal events within 10 minutes.

Device Fleet

9 categories. 100+ device types. One registry.

Locks, cameras, climate, safety, motion, hubs, Wi-Fi, printers, GPS, fitness devices, custom IoT. All in a single unified device fleet with 24/7 heartbeat monitoring.

Online

Smart Locks

August · Yale · Ring · Nest · Schlage · Kwikset
Battery87%
Signal-42 dBm
Last Heartbeat12s ago
Firmwarev4.2.1
LocationRoom 412
HealthEventsCommandsHistory
The Device Fleet

9 categories. 100+ device types.

Unified device registry across 9 hardware categories. Per-device identity, location, health, and capability fields. 24/7 heartbeat monitoring with battery trending and OTA firmware support.

Identity
Device IDNameTypeManufacturerModelSerialMACFirmware
Location
PropertyAssetZoneRoomGPSSite CodeDepartment
Health
Online/OfflineBattery LevelSignal StrengthLast HeartbeatUptime %Error Count
Capabilities
Capability DetectionLock CommandsPIN MgmtTemp CodesOTA Updates
Smart Entry & Access Control

6 lock adapters. One command interface.

Multi-vendor adapter support for August, Yale, Schlage, and Kwikset. Remote lock/unlock, automated PIN provisioning, and battery telemetry. All through a standard interface.

AugustRemote control + status monitoring
YalePIN management + auto-lock
RingEntry device + event monitoring
NestSmart lock + thermostat
SchlageCommercial + residential
KwiksetTemporary access codes
Command set:LockUnlockSet PINDelete PINTemp CodeStatus Query
August Smart Lock Pro
Room 412 · Building A
Locked
Battery72%
SignalStrong
Firmwarev3.1.4
Last event: Tamper detected 4:22 PM
Lock
Unlock
Set PIN
Delete PIN
Lock Eventjam · tamper · low battery
Signal Alertclassified · severity assigned
PIN Commandroutes via Access module
Audit Logtimestamp · device · action
Network Layer

10 Wi-Fi adapters. 10 captive portal modes. Full network administration.

WiFi management consolidated into Signal, March 2026. SSID management, AP monitoring, captive portal, session tracking, connected device management, bandwidth metering, and five-step setup wizard.

Wi-Fi & Network Architecture

10 adapters. 10 portal modes. Full network administration.

SSID management, AP monitoring, captive portal, session tracking, connected device management, bandwidth metering, and five-step setup wizard. 10 native and third-party adapters with UniFi, Meraki, Omada, RADIUS, and MikroTik.

Access Point Status

Building A - Main24 sessions
Building B - East21 sessions
Building C - West18 sessions
Building A - Basement15 sessions
Building D - Rooftop12 sessions
Signal Portal
Welcome to Our Network

Sign in to continue

10 Captive Portal Authentication Modes

01Email login02Social login03Room + PIN04Booking code05Member number06Ticket code07Unit code08Day pass09Staff only10Open + GDPR

Foot Traffic

Patterns by time of day and location across access points.

Email Capture

Addresses collected per day via captive portal authentication.

Bandwidth Usage

Tracking by network and time period with device distribution.

Marketing Attribution

Session-level analytics with consent tracking and conversion.

UniFiUbiquiti
MerakiCisco
OmadaTP-Link
RADIUSStandard
MikroTikRouterOS
Wi-Fi Billing & Provisioning

Per-property. Per-month. Automated.

WiFi connection provisioning at €9 per property per month. Calisto Wallet integration for seamless billing, reconciliation, and multi-currency support.

Per-property. Per-month. Zero complexity.

€9 / $10

Per property, per month. All networks, APs, and portal features included.

Per-Property Billing

Flat €9/$10 per property per month for full Wi-Fi management. All SSIDs, access points, and captive portal features included. No per-session or per-bandwidth charges.

Calisto Wallet

Automatic invoice generation on billing cycle. Payment processing through Calisto Wallet with multi-currency support (EUR/USD). Automated retry and failure notifications.

WiFiProperty Sync

WiFiProperty SyncConnectionType defines data flow and sync rules. Real-time synchronization of configuration changes. Sync history and audit trail for compliance.

Property
Property IDProperty NameService RegionActive Since
Configuration
Provider TypeNetwork CountAP CountSSID List
Billing
Monthly Cost (€9 / $10)Billing CyclePayment MethodInvoice Frequency
Sync
SyncConnectionTypeSync IntervalLast SyncSync Status
Printing Infrastructure

Receipt. Kitchen. Label. Document.

Printer management consolidated into Signal, March 2026. 4 printer types: receipt, kitchen, label, document. Routing rules, load balancing, failed-job retry, and POS integration.

Printing Infrastructure

Receipt. Kitchen. Label. Document.

4 printer types managed through Signal's unified device registry. Intelligent routing rules, real-time print queue, failed-job retry, and POS integration.

1

Job Received

Print job submitted from POS, application, or manual trigger. Document type classified.

2

Rule Applied

Routing rules evaluate document type, source application, property, and priority level.

3

Routed

Job dispatched to target printer. Load balancing distributes across available devices.

4

Delivered

Print confirmed. Failed jobs auto-retry with configurable count. Manual retry for stuck jobs.

Receipt

POS receipt printing with routing rules and retry logic. Serves POS terminals at front desk, bar, and restaurant.

Kitchen

Kitchen display tickets with priority ordering. POS order flow routes directly to kitchen printers via Signal.

Label

Barcode and shipping label generation with template support. Warehouse and logistics labeling.

Document

Full-page documents with intelligent distribution and load balancing across multiple devices.

Device
Printer NameTypeManufacturerModelIP AddressMAC Address
Status
Online/Offline/ErrorLocationLast ActiveOffline CountError History
Queue
Pending JobsActive JobFailed JobsAvg. Print TimeDaily Volume
Routing
Assigned RulesSource AppsPriority LevelLoad GroupFailover Target
Fleet & Asset Tracking

GPS. Geofence. Dash cam. Pace of play.

Dual-mode tracking for Teltonika vehicle units and standalone GPS asset trackers. Real-time position, speed, and heading. Geofence automation. Dash camera evidence.

Live Map Real-time

Position, speed, heading, and last update. Historical trail replay for route verification.

Geofence Auto-alert

Enter/leave triggers. Violations auto-generate Ops tasks for vehicle recovery.

Dash Cam Linked

Footage ingestion for incident review. Searchable archive by date, vehicle, event.

Pace of Play Per-hole

In-cart GPS with hole-by-hole tracking. Automatic notifications for slow groups.

V-10124 km/h
V-2040 km/h
V-08741 km/h
V-15612 km/h

Track location, speed, and heading for every vehicle across your property fleet. 30-day battery trending, signal strength monitoring, and geofence violation counting per vehicle. Teltonika unit support with automatic GPS fix verification.

Knowledge Base

Troubleshooting. Runbooks. Resolution.

Device-specific troubleshooting articles, incident runbooks with version control, photo checklists with completion logging. Full-text search auto-linked to active alerts. Contextual suggestions surface during triage. Resolution rate and time-to-resolve tracking per article.

Troubleshooting Articles

Device-specific articles for all hardware categories. Step-by-step resolution instructions with screenshots and video walkthroughs. Linked to device type and alert category.

Incident Runbooks

Pre-written runbooks for common scenarios: water leak response, smoke alarm false positive, battery failure, lock jam, network outage. Team-editable with version control.

Photo Checklists

Resolution steps with photo evidence and checkboxes. Field staff can follow visual guides on mobile. Completion auto-logs to incident audit trail.

Smart Search

Full-text search across all articles and runbooks. Auto-linked to active alerts and incidents. Contextual suggestions surface relevant articles during triage.

Smart Lock: Offline Recovery
WiFi: Connectivity Troubleshooting
Climate: Thermostat Calibration
Door Sensor: Battery Replacement
Article
TitleCategoryDevice TypeAlert TypeSeverityAuthorLast Updated
Content
StepsScreenshotsVideoChecklist ItemsRelated ArticlesCross-References
Usage
View CountResolution RateAvg. Time to ResolveLinked IncidentsUser Rating
Architecture

EMQX MQTT broker. Structured namespaces. Multi-tenant isolation.

All device data flows through a structured topic namespace with four message types and strict per-property access controls. Sub-second latency for critical events.

MQTT Architecture

Structured namespaces. Multi-tenant isolation.

EMQX MQTT broker with structured topic namespaces, multi-tenant isolation, and four message types. The foundation for all device data flow.

Telemetry

Periodic readings: temperature, humidity, battery level, signal strength.

Status

Online/offline transitions. Heartbeat verification. Uptime tracking.

Event

Door open, motion detected, smoke detected, water leak, glass break.

Command

Lock, unlock, set PIN, delete PIN, firmware update, reboot.

Topic Structure
signal/{propertyId}/device/{deviceId}/{messageType}
Multi-Tenant Isolation
E2E Encryption
Audit Trail
High-Volume Ingestion

Multi-Tenant Isolation

Strict per-property topic isolation prevents cross-property data leakage.

E2E Encryption

End-to-end encryption for all device credentials and telemetry payloads.

Audit Trail

Every event, command, and status change logged with actor and timestamp.

High-Volume Ingestion

Scales to thousands of concurrent devices. Sub-second latency for critical events.

Playbook Automation Engine

Trigger. Condition. Execute.

Incident response automation with 4 trigger types, branching logic, and 4-step response chains. Manual tasks, device commands, notifications, and escalations. Ops task injection with auto-resolution on completion.

Trigger on:Alert TypeSeverityDevice CategoryTime-Based
1

Manual Tasks

Create checklists, instruction sequences, and verification steps for staff.

  • Checklist generation
  • Instruction sequences
  • Verification steps
  • Staff assignment
2

Device Commands

Lock, unlock, set PIN, delete PIN. Executed automatically on trigger.

  • Lock/unlock
  • PIN management
  • Firmware commands
  • Auto-execution
3

Notifications

Email, SMS, push notifications routed to specific roles and contacts.

  • Email routing
  • SMS alerts
  • Push notifications
  • Role-based targeting
4

Escalations

Supervisor, manager, and external system escalation with timeout rules.

  • Supervisor escalation
  • Manager override
  • External systems
  • Timeout rules
Ops Integration
Task generationIncidents auto-create Ops tasks with assignment, priority, and asset linkage
Template-drivenTask title and description generated from playbook templates
CorrelationFull incident-to-task linkage for cross-system reporting
Auto-resolutionTask completion triggers automatic incident closure and audit logging

0

smart lock adapters

0

Wi-Fi platform connectors

0

native platform integrations

0

incident pipeline stages

Monitoring

3 monitoring tiers. 8 external integration targets.

Signal Connect: €0/mo. 24/7 Monitoring: €9/device/mo. Per-Incident: €40/incident. Per-service endpoint configuration. Alert thresholds. Concierge escalation. PagerDuty · Slack · Datadog · Splunk · Jira · CloudWatch · OpsGenie · Teams.

Monitoring & Integrations

3 monitoring tiers. 8 external integration targets.

Signal Connect: €0/mo with full dashboards and playbooks. 24/7 Monitoring: €9/device/mo with human triage operators. Per-Incident: €40/incident with zero monthly commitment. 8 external integration targets.

Three monitoring tiers. One infrastructure.

€0/mo

9 device categories connected. Dashboards active. Alerts flowing. Included in Core subscription.

9 device categoriesPlaybook automationReal-time dashboardsMulti-property support
Service Health
MQTT Broker99.97%12ms
Socket.IO99.99%8ms
Alert Engine99.95%24ms
Device API99.98%16ms

8 External Integration Targets

PagerDuty
Slack
Datadog
Splunk
Jira
CloudWatch
OpsGenie
Teams

Per-Service Monitoring

Enable monitoring per service: locks, cameras, climate, WiFi, printers, GPS. Configurable check frequency: 30s, 1m, 5m, 15m, hourly.

Alert Thresholds

Response time SLA per service. Degradation alerts on increased latency. Downtime alerts after configurable timeout. Error rate anomaly detection.

Subscription Management

Enable/disable 24/7 monitoring per property. Manage tier: free, professional agents, per-incident. Historical data retention: 30d, 90d, 1yr.

Concierge Escalation

Critical incidents surface a red escalation banner prompting dispatch to on-property staff. Multi-level: supervisor → manager → concierge → emergency services.

Staff Coordination

Agents contact staff directly, coordinate local response, confirm callback. Real-time status updates through escalation chain until resolution confirmed.

Priority Tracking

Separate critical incident queue with dedicated tracking. Escalation timeline: who contacted, when, response. Resolution confirmation required.

Platform Interconnects

14 products. Zero configuration.

Bidirectional data flow with Ops, Access, Pulse, Display, Kiosks, Contacts, Studio, Navigator, Inbox, Voice, POS, Purview, Finance, and Sync. Device alerts inject Ops tasks. Lock events flow through Access. WiFi metrics feed Pulse. Printer routing connects POS.

Signal
Ops
Access
Pulse
Display
Kiosks
Contacts
Studio
Ops

Device alerts generate high-priority tasks with asset linkage. Task completion triggers incident resolution and MTTR tracking.

Access

Lock events flow into the alert pipeline. PIN commands route through the Access module with full audit logging.

Pulse

Wi-Fi metrics and device health data feed real-time property dashboard widgets.

Display

Display devices managed through the fleet registry. Content push, heartbeat monitoring, and emergency broadcast.

Kiosks

Kiosk devices registered in the fleet with heartbeat monitoring. Configuration delivery across 7 operational modes.

Contacts

Wi-Fi authentication events create contact records with GDPR consent tracking and marketing opt-in.

Studio

Brand assets and design templates power captive portal splash screens and property theming.

Navigator

Wi-Fi credentials surface in guest portals with automatic connection links.

Inbox

Alert notifications route to messaging channels with escalation paths and delivery confirmation.

Voice

eSIM provisioning for field team devices managed through the fleet registry.

POS

Kitchen order flow routes to Signal-managed printers. Receipt and ticket printing with failover.

Purview

Equipment sensors feed monitoring alerts. Asset tracking synchronized with maintenance schedules.

Finance

Per-property Wi-Fi billing and monitoring charges flow into reconciliation and invoicing.

Sync

Weather data and flight tracking trigger environmental alerts and guest arrival notifications.

Kiosks & Display Quick-Links

7 kiosk modes. 6 display shortcuts.

Kiosk devices managed through the Signal device fleet with 7 operational modes: check-in, concierge, coworking, menu ordering, room display, reservations, service requests. 6 Display quick-links: Dashboard, Screens, Templates, Ads, Analytics, Activate Screen.

Check-In

Guest check-in with ID verification, contact capture, room assignment, and marketing consent.

Display Quick-Links

Display Dashboard

Live status of all display devices, content schedule, and performance.

Screens

Manage physical displays: location, type, resolution, active status.

Templates

Content template library. Create, version, and deploy across display fleet.

Ads & Content

Upload content, schedule by time or trigger. Ad rotation management.

Analytics

Impressions, engagement, playback times, and content performance.

Activate Screen

Emergency content push to all displays instantly.

7 kiosk modesCheck-inConciergeCoworkingMenu orderingRoom displayReservationsService requestsDisplay dashboardScreen activationOffline badge

One registry. One pipeline. One source of truth.

Challenges Solved

Four failure modes. Eliminated.

Fragmented device apps. Uncorrelated alert noise. Operations disconnected from device events. Invisible network infrastructure. Each resolved by native platform architecture.

Legacy Stack
Calisto Signal
Separate apps for every device category
9 hardware categories in a single device registry. Locks, cameras, climate, safety, motion, hubs, Wi-Fi, printers, GPS, fitness, custom IoT. One fleet dashboard. One incident pipeline.
Uncorrelated alert noise
Per-event-type deduplication windows: 30s to 1hr. Critical events (smoke, CO, water leak, glass break, tamper, lock jam) never deduplicated. AI-assisted severity classification. Playbook-driven response chains.
Device alerts disconnected from operations
Device alerts auto-generate Ops tasks with asset linkage, location context, and priority classification. Task completion triggers incident auto-resolution. MTTR tracked per incident.
Invisible network infrastructure
10 Wi-Fi adapters: UniFi, Meraki, Omada, RADIUS, MikroTik, plus 5 third-party platforms. SSID management, AP monitoring, captive portal, session tracking, connected device management, foot traffic analytics.
Technical Specifications

Calisto Signal is built for Pros.

Device Fleet

Hardware Categories9 (Locks, Cameras, Climate, Safety, Motion, Hubs, Wi-Fi, Custom IoT, Fitness)
Device Types100+
Lock Adapters6 (August, Yale, Ring, Nest, Schlage, Kwikset)
Lock CommandsLock, Unlock, Set PIN, Delete PIN, Temp Code, Status Query
Device Record FieldsIdentity (8), Location (7), Health (6), Capabilities (5)
Heartbeat Monitoring24/7 with battery trending and OTA firmware support
GPS TrackingDual-mode: Teltonika vehicle units + standalone asset trackers
GeofenceEnter/leave triggers with Ops task auto-generation

Incident Pipeline

Pipeline Stages4 (Watchlist, Triage, Active, Resolved)
Critical Event Types6 (Smoke, Glass Break, CO, Water Leak, Tamper, Lock Jam)
Deduplication WindowsMotion 5m, Door 30s, Battery 1h, Online/Offline 1m, Thermal 10m
Critical Event DeduplicationNever. All 6 types bypass dedup.
Severity ClassificationAI-assisted with 4 levels: Critical, High, Medium, Low
Manual Incident CreationDevice selection, severity, photo attachment. Enters at Triage.
Concierge EscalationSupervisor, manager, concierge, emergency services
MTTR TrackingPer-incident with immutable audit trail

Playbook Automation

Trigger Types4 (Alert Type, Severity, Device Category, Time-Based)
Response Chain Steps4 (Manual Tasks, Device Commands, Notifications, Escalations)
Ops IntegrationAuto-create tasks with assignment, priority, and asset linkage
Auto-ResolutionTask completion triggers incident closure + audit log
Knowledge BaseDevice-specific articles, runbooks, photo checklists, version control
Smart SearchFull-text, auto-linked to active alerts, contextual suggestions

Network & Printing

Wi-Fi Native Controllers5 (UniFi, Meraki, Omada, RADIUS, MikroTik)
Wi-Fi Third-Party Adapters10 (Nomadix, ANTlabs, Ruckus, StayFi, IronWiFi, Zenreach, GoZone, Purple, Cloud4Wi, Eleven)
Captive Portal Auth Modes10 (Email, Social, Room+PIN, Booking Code, Member, Ticket, Unit, Day Pass, Staff, Open+GDPR)
Wi-Fi AnalyticsFoot traffic, email capture, bandwidth metering, marketing attribution
Wi-Fi Billing€9/$10 per property per month. All networks, APs, and portal features.
Printer Types4 (Receipt, Kitchen, Label, Document)
Print RoutingRule-based routing, load balancing, failed-job retry, POS integration
Setup Wizard5-step: Provider, Credentials, Portal, Properties, Test & Go Live

Monitoring & Platform

Monitoring Tiers3 (Connect: €0/mo, 24/7: €9/device/mo, Per-Incident: €40)
External Integrations8 (PagerDuty, Slack, Datadog, Splunk, Jira, CloudWatch, OpsGenie, Teams)
Platform Interconnects14 (Ops, Access, Pulse, Display, Kiosks, Contacts, Studio, Navigator, Inbox, Voice, POS, Purview, Finance, Sync)
Kiosk Modes7 (Check-In, Concierge, Coworking, Menu Ordering, Room Display, Reservations, Service Requests)
Display Quick-Links6 (Dashboard, Screens, Templates, Ads, Analytics, Activate)
MQTT BrokerEMQX with structured topic namespaces and multi-tenant isolation
Message Types4 (Telemetry, Status, Event, Command)
SecurityE2E encryption, per-property isolation, HIPAA / SOC 2 / GDPR
Pricing

Device management included. Optional 24/7 monitoring from €9/device.

8 hardware categories, 10 Wi-Fi adapters, MQTT-powered telemetry, four-stage incident pipeline, playbook automation, and 6 native platform interconnects. All included with Core.

Calisto Core
$0/month
+ 2% of revenue
CommitmentNone
UsersUnlimited
Products15 included
Best for: Hotels, venues, and property operators unifying IoT device management into one platform.