Calisto Pro
Calisto Ops

Nine operational systems. One workspace.

Tasks. Assets. Shifts. Dispatch. Bookings. Folios. Inspections. Documents. Reporting. All native to the platform. Zero integrations required.

9 Native Systems · 200+ Fields per Task · 126 Asset Fields · 0 Integrations Required

The Task Engine

23 task types. Four views. One board.

A task system with 200 fields per record. Photo documentation, digital signatures, checklists, and financial tracking, all built into every task.

List, Kanban, Calendar, and Timeline: four ways to work

The Kanban board accepts drag-and-drop status changes. The date-grouped list surfaces triage priorities. The calendar overlay positions tasks in time. The Gantt timeline maps project dependencies. Four views, one dataset. Keyboard shortcuts: 1–4 switch views, N creates a task, T jumps to today, F opens search.

New 3
Lobby HVAC — Critical
Room 412 Turnover
Pool Chemical Check
In Progress 2
Event Setup — Ballroom A
Landscaping West Wing
Review 4
Suite 8B Deep Clean
Fire Panel Reset — Urgent
Parking Gate Repair
Guest Request — Extra Towels
Complete 1
Elevator Inspection — Billable
23 Task Types
Housekeeping
Maintenance
Inspection
Event Setup
Work Order
Fulfillment
Delivery
Turnover
Setup
Teardown
Safety Check
Guest Request

Photo Documentation

Visual documentation at every stage. Before, after, progress, and issue photographs organized in a grid with timestamps, captions, and full-screen zoom. No separate application required.

Digital Signatures

Legally compliant signature capture in the field. Five signer roles, acknowledgment tracking, and a full device and IP audit trail. Built into the task record.

Financial Tracking

Financial instrumentation per task. Billable flags, estimated versus actual comparison, labor breakdowns, and material line items with SKU tracking. Operations to invoicing in one record.

The Unified Calendar

13 event types. 3 views. One timeline.

The Unified Calendar overlays tasks, work orders, reservations, appointments, shifts, restaurant reservations, tee times, events, experiences, and meetings into month, week, and day views. Each type is color-coded. Toggle filters isolate the data that matters for a given role.

Drag-and-drop rescheduling. Grab an event, drop it on a new date. Optimistic rendering updates the calendar instantly. The change propagates to every connected system.
AllTasksWork OrdersReservationsAppointmentsShiftsTee TimesEvents
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Hilti TE 70 Drill

Checked Out
Condition8.5 / 10
HistoryMaintenanceBatchesLocation
The Asset Registry

126 fields. Barcode scanning. Full lifecycle.

Every asset receives a unique barcode and QR code at registration. The inventory system covers receiving, counting, transferring, consuming, and reordering. FEFO batch rotation enforces expiration discipline across the entire catalog.

Barcode & QR Generation

Printable data URIs for every asset in the registry

Check-out / Check-in

Custody tracking with condition scoring per transaction

FEFO Rotation

First expired, first out with lot numbers and expiry dates

Auto-Reorder

Min/max thresholds trigger replenishment requests

Maintenance Scheduling

Next service date, interval, and parts tracking per asset

Multi-Location

Warehouse and transfer support across properties

The Inspection Layer

Find it. Fix it. Prevent it.

Severity-classified findings flow into a prioritized queue. Each finding carries photo evidence, condition scoring, and a complete audit trail. Resolution lifecycle: claim, resolve, close. All inline.

Find

  • Severity classification: critical, high, medium, low
  • Inline findings queue with prioritization
  • Photo evidence attached to every finding
  • Condition scoring zero to ten scale
  • Pre-checkout and post-return comparisons
Critical
High
Medium
Low

Fix

  • Claim and resolve findings inline
  • Resolution notes and corrective actions
  • Four-status lifecycle per finding
  • Audit trail of every resolution step
  • Auto-updates the source inspection score
Open
In Progress
Resolved
Closed

Prevent

  • Prerequisite tracking for licenses and certs
  • Expiration date alerts with auto-renewal
  • Training completion monitoring
  • Fifteen-second refresh polling
  • Auto-generated remediation tasks
License
Cert
Training

Findings auto-generate remediation tasks in the task board.

The Shift Grid

Weekly grid. Overtime calc. Live roster.

A visual staff grid with morning, evening, and night shifts. Timesheets calculate overtime at the configurable 35-hour threshold. The roster board reflects real-time check-in and check-out with attendance tracking. Time-off request management with approval workflow. Automatic gap detection ensures continuous coverage.

35hovertime threshold per week
3shift types: morning, evening, night
15sroster board refresh interval
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The Dispatch Node

Queue. Map. Roster. Three panels.

A three-column dispatch board. Unassigned queue on the left. GPS map in the center. Team roster on the right. Tasks drag onto technicians for immediate assignment.

Queue
High
Critical
Medium
Low
Map
Team
MR
Marco R.
SL
Sofia L.
DK
David K.

Proximity Assignment

The closest qualified technician surfaces first. ETA calculated from current GPS coordinates.

Emergency Queue

High-priority tasks auto-surface at the top. Board refreshes every thirty seconds.

Mileage Tracking

Origin-to-site distance feeds the expense system. Reimbursement calculated at the configured per-mile rate.

GPS mapping with real-time technician tracking.

Zero integrations required

Nine operational systems on one relational data layer. Zero middleware. Zero third-party connectors. Zero sync failures. One record architecture. Real-time propagation across every module.

9Native systems
0Third-party plugins
1Source of truth

The Transformation

Disconnected tools. Unified workspace. Operational intelligence.

Three operational states. One platform progression.

The Legacy Condition

Maintenance tickets in one app. Schedules in spreadsheets. Assets in a binder. Dispatch via group chat. Four systems that never share a record.

Siloed data across disconnected platforms
Manual re-entry between every system
No audit trail across workflows
Broken syncs between middleware layers
Per-user fees multiplied across every tool

The Unified Layer

Nine systems on one relational data layer. Tasks, assets, shifts, and dispatch share a single record architecture. Work auto-generates from deals and IoT alerts.

Nine systems on a single relational data layer
Tasks auto-created from deals and IoT alerts
Unified calendar across thirteen event types
Real-time dispatch with GPS proximity ranking
One login, one permission model, one source of truth

The Intelligence Layer

Four AI modules embedded in the operational pipeline. Automated session notes. Conversational reception. Night audit reconciliation. Scheduled report delivery.

AI Scribe generates structured session notes
Night audit reconciles revenue unattended
Inspection findings inject remediation tasks into Ops
Report builder with scheduled delivery and distribution
Chatbot builder with industry-specific response libraries
The Reservation Pipeline

Six statuses. Every source. One flow.

Reservations move through inquiry, confirmation, check-in, and check-out. Source attribution, rate breakdown, and guest preferences tracked across every channel.

Inquiry

Confirmed

Checked In

Checked Out

Cancelled

No-Show

Source Tracking

Direct, OTA, website, phone: every booking tagged at origin. Source analytics surface channel-level revenue attribution.

Batched Check-in

High-volume arrival workflow for peak periods. Group blocks processed, guest identity verified, and rooms assigned in bulk.

Rate Breakdown

Base rate, tax, fees, and total per reservation. Occupancy fields capture rooms, beds, and room type.

The Financial Core

Money in. Money out. Who's waiting.

Three financial systems in one workspace. Expense approval, folio management, and waitlist operations. Distinct workflows. Single ledger.

Approval Workflow

Five-state lifecycle

Draft, submitted, approved, rejected, and reimbursed, with manager review and revision loop.

Receipt Capture

Upload and verify

Receipt photos or PDF scans with review status tracking. Linked to vendor, amount, and category.

Mileage Reimbursement

Distance tracking

Per-trip logging with origin and destination. Reimbursement calculated at the configured per-mile rate.

Department Allocation

Categorize costs

Allocated to property, department, and project code. Multi-currency for cross-region teams.

Connected to POS

Charges posted in Ops appear on the guest checkout terminal in real time. Folios settle through the POS payment flow.

The Architecture Comparison

Fragmented stack vs. unified platform

Legacy Stack
Separate maintenance software
Separate scheduling tool (per-user pricing)
Separate dispatch application
Separate inspection platform
Separate document signing tool (per-user pricing)
Separate folio and billing system
Middleware layer to synchronize data between tools
No shared data layer. CSV exports between systems.
Per-user fees multiplied across every tool
Multiple vendor contracts and support channels
Separate mobile apps per system
No unified audit trail across systems
Calisto Ops
Tasks, work orders, maintenance: native
Shifts, timesheets, staff scheduling: native
GPS dispatch with proximity ranking: native
Inspections with severity scoring: native
Digital signatures, five signer roles: native
Folios, expenses, POS integration: native
Zero integrations. One relational data layer.
Real-time data propagation across every module
2% of processed revenue. Unlimited users.
One platform. One support channel. One contract.
One responsive application for every module
Full audit trail across all nine systems
The Safeguard Layer

Audit trails. Permission layers. Financial controls. Every record protected.

Full action logging · OpsAreaGate vertical-scoped permissions · Five-signature capture · IP and device fingerprinting · Expense approval workflows

Architecture

Four layers. One platform.

Every operational action flows through four precision layers. The interface renders state. The logic layer enforces rules, permissions, and automation. The API layer abstracts data sources through a universal adapter pattern. The data layer persists everything in a unified relational store: encrypted, multi-tenant, and audit-trailed.

InterfaceReact 18 · Responsive · Offline-ready
LogicAutomation Engine · AI Layer · Permission Gates
APIRESTful · Adapter Pattern · Real-time Sync
DataUnified Relational Store · Multi-tenant · Encrypted at Rest
The Document System

8 template types. 5 signer roles. 4 lifecycle stages.

Documents generate from templates, collect digital signatures, and file automatically against the booking, contact, or asset record.

1

Draft

Template selected, data populated

2

Generated

Document created and ready for review

3

Signed

All signatures collected

4

Filed

Stored against the source record

Quotes

Estimate templates with line items and totals

Waivers

Pre-arrival, tracked, and stored against contacts

Rental Agreements

Terms, deposit, and damage policy documents

Inspection Reports

Findings with photo evidence and scoring

Intake Forms

Dynamic fields with conditional logic

Contracts

Event, service, and vendor agreements

House Rules

VR and hotel guest policy documents

Custom Templates

Any document type, built from the template library

Calisto Sign integration

Signature capture with signer roles, legal notice acknowledgment, IP and device audit trail. Built in, not bolted on.

The Time Engine

The time and labor pipeline.

Clock-in to payroll export in one record chain. Employee time entry with project and task association. Weekly timesheets with manager approval gates. Overtime calculation at configurable thresholds. Payroll export with tax presets and settlement tracking.

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Time-off request management with approval workflow
Gap detection in scheduling
Break tracking
Wage calculation
The Report Hub

Pre-built templates. Custom builder. Night audit.

A centralized reporting interface. Pre-built templates for housekeeping, transactions, team scorecards, and night audit. A drag-and-drop report builder for everything else. Scheduled delivery via email.

Report Hub

Pre-built templates: housekeeping status, transaction summaries, team performance scorecards, night audit reports. One-click generation.

Custom Builder

Drag-and-drop report construction. Columns, filters, groupings, and calculations. Automated delivery on a configurable schedule.

Night Audit

Automated end-of-day reconciliation. Transaction validation, discrepancy identification, business date roll, and revenue reports. Runs unattended.

Schedule daily night audit reports to run automatically.

The Intelligence Layer

Four AI modules. Built in. Not bolted on.

Four inference modules embedded in the operational pipeline. Session transcription. Conversational reception. Pattern-based scheduling. Configurable chatbot deployment. No additional seats. No premium tier.

AI Scribe

Automated session note generation. Structured templates with field-level extraction. Human review gate before finalization. Clinical and coaching appointment support.

AI Receptionist

Voice and text reception engine. Booking confirmations, routine inquiries, after-hours coverage. Multi-language support. Escalation routing to live staff when confidence drops below threshold.

AI Copilot

Operational pattern analysis. Job recommendations based on technician proximity and skill match. Scheduling gap detection. Automated follow-up generation from task completion events.

Chatbot Builder

Configurable conversational interface with industry-specific response libraries. Booking, support, and FAQ routing. Brand voice configuration per deployment. Handoff protocol to live agents.

The Intelligence Layer

Four AI modules. Native to the platform. No additional seats. No premium tiers.

The Logic Engine

Three visual builders. Zero code.

Trigger-condition-action automation. Multi-step process design with approval gates. Drag-and-drop form composition with conditional logic and submission routing. All builders write directly into the operational data layer.

Automation Builder

Visual trigger-condition-action engine. Drag-and-drop canvas. Conditional branching with nested logic gates. Event-driven execution across all nine operational systems.

Workflow Builder

Multi-step process designer. Step sequencing, rule definitions, role assignments, and approval gates. Parallel and sequential execution paths. Department-scoped configurations.

Form Builder

Drag-and-drop field composition. Conditional logic, validation rules, calculated fields, and submission routing. Collected data writes directly into the operational record layer.

Platform Interconnects

15 native interconnects. Zero configuration.

Every closed deal, booked service, inspection finding, product order, IoT alert, and portal request creates work in Ops automatically. One relational data layer. Zero manual re-entry between products.

Ops
Deals
Pulse
Assure
Purview
Ticketing
Voice
Sync
Access
Signal
WiFi
Live
Navigator

Calisto Deals

Closed deals auto-create tasks, bookings, and work orders. Zero manual re-entry between sales and operations.

Closed Deal → Task → Work Order → Folio

Calisto Pulse

Booking and service delivery flows into Ops for physical fulfillment. Rate plans drive folio charges.

Booking → Fulfillment → Folio → Settlement

Calisto Assure

Inspection findings generate remediation tasks in the task board. Quality scores feed compliance reports.

Finding → Remediation Task → Photo Resolution → Score

Calisto Purview

Catalog items, pricing rules, and inventory levels flow into Ops. Fulfillment updates sync back to the unified catalog.

Order → Fulfillment Task → Inventory Update → Catalog

Calisto Ticketing

Ticket sales and registrations create bookings, tasks, and shift assignments. Gate control and attendance sync to Ops.

Ticket Sale → Booking → Shift Assignment → Check-in

Calisto Voice

Calls, messages, and alerts surface in the operational stream. Guest requests become tasks automatically.

Guest Call → Request → Task Creation → Assignment

Calisto Sync

External bookings from QuickBooks, OTAs, property portals, and delivery platforms flow into Ops automatically.

External Booking → Import → Task Generation → Calendar

Calisto Access

Smart lock events, access grants, and revocations log in the operational stream. Key codes tied to reservations.

Check-in → Code Generation → Access Grant → Audit Log

Calisto Signal

IoT sensor alerts create operational tickets when thresholds are breached. Temperature, humidity, motion. All monitored.

IoT Alert → Ticket → Dispatch → Resolution

Calisto WiFi

Captive portal authentication creates and links contacts. WiFi session data feeds occupancy analytics.

Portal Auth → Contact Link → Session Data → Analytics

Calisto Live

Video meeting scheduling integrated into booking workflows. Recordings stored and linked to the appointment record.

Booking → Meeting Link → Recording → Record

Calisto Navigator

Portal-facing operational views draw from Ops data. Guest and tenant portals with real-time status updates.

Task Update → Portal View → Guest Notification → Feedback

Calisto POS

Point-of-sale transactions post to operational folios and feed daily closeout. Real-time charge synchronization.

POS Charge → Folio Post → Daily Closeout → Settlement

Calisto Inbox

Unified inbox aggregates emails, form submissions, and internal requests. Messages route to tasks and assignments.

Message → Classification → Task → Assignment

Calisto Studio

Marketing campaigns pull audiences from Ops contact segments. Campaign responses log as contact activity.

Segment → Campaign → Response → Contact Activity

Platform Footprint Calculator

See how many tools Ops replaces.

Toggle the systems you currently use separately. See how many Ops replaces natively and how many monthly sync failures you eliminate.

5Tools replaced by Ops
5Vendor contracts eliminated
70Monthly sync failures eliminated
0Integrations required
Pricing

Nine systems. One price. Zero per-seat fees.

Tasks, assets, shifts, dispatch, bookings, folios, inspections, documents, and reporting. All included at 2% of revenue.

Calisto Core
$0/month
+ 2% of revenue
CommitmentNone
UsersUnlimited
Products15 included
Best for: Hotels, venues, and service operations replacing multiple disconnected tools.
Technical Specifications

Calisto Ops is built for Pros.

The Core

Operational Systems9 native systems (Tasks, Calendar, Assets, Inspections, Shifts, Dispatch, Bookings, Folios, Documents)
Shared Modules23 infrastructure modules
Vertical Configurations21 industry-specific configurations
Task Types23 operational task types
Fields per Task Record200+
Fields per Asset Record126
Fields per Folio Record67
Calendar Event Types13 entity types aggregated
Calendar ViewsMonth, Week, Day with drag-and-drop rescheduling
Data ArchitectureSingle relational layer across all nine systems

Intelligence

AI Modules4 (Scribe, Receptionist, Copilot, Chatbot Builder)
Automation EngineVisual trigger-condition-action canvas with conditional branching
Workflow BuilderMulti-step process design with parallel and sequential paths
Form BuilderConditional logic, validation rules, calculated fields, submission routing
Report BuilderDrag-and-drop columns, filters, groupings, scheduled delivery
Night AuditAutomated end-of-day reconciliation with business date roll
AI Scribe OutputStructured session notes with field-level extraction and human review gate
Chatbot ConfigurationIndustry-specific response libraries, brand voice settings, live agent handoff

Connectivity

Native Product Interconnects15 Calisto products
External SyncQuickBooks, OTAs, property portals, delivery platforms
IoT LayerSmart locks, sensors, temperature, humidity, motion
Communication ChannelsVoice calls, SMS, push notifications, email, in-app messaging
VideoLiveKit-powered meetings with recording and calendar integration
PortalGuest, tenant, and member-facing operational views
API PatternRESTful endpoints with webhook event subscriptions
Real-Time LayerWebSocket connections for live dispatch, calendar, and task updates

Financial

Folio Statuses6 (Active, Closed, On Hold, Pending, Void, Settled)
Expense LifecycleDraft, Submitted, Approved, Rejected, Reimbursed
BillingSplit billing, charge transfers, batch payment processing
Commission EngineSplits, caps, tiers, thresholds, payout scheduling
POS IntegrationReal-time charge synchronization with folio settlement
Multi-CurrencyCross-region folio and owner billing support
Financial ControlsApproval workflows, settlement tracking, reconciliation audit

Platform

Permission ModelOpsAreaGate: vertical-scoped access control per page and module
Signature Capture5 signer roles, IP tracking, device fingerprint, legal notice
Audit TrailEvery action logged with user, timestamp, device, and context
Offline SupportTasks, inspections, and photos queue locally, sync on reconnection
EncryptionTLS 1.3 in transit, AES-256 at rest
Data ResidencyRegion-scoped storage with configurable retention policies
Pricing2% of processed revenue. No per-user or per-property fees.
Trial14 days, full access, no credit card required