Switch from Apaleo to Calisto Pro

Feature by feature

Calisto Pro beside Apaleo

28 Only in Calisto Pro
4 In both

Calisto Pro beside Apaleo, feature by feature
32 features	Calisto Pro	Apaleo
Unit & Room Management (Hybrid Model)	Yes	No
Multi-Channel OTA Distribution	Yes	No
Extended-Stay Billing (Monthly/Weekly/Nightly)	Yes	No
Corporate Account Management	Yes	No
Tenant Portal (Self-Service)	Yes	No
Guest Portal with Digital Keys	Yes	No
Housekeeping Operations & Scheduling	Yes	Yes
Arrivals & Departures Board	Yes	Yes
Maintenance & Work Orders	Yes	No
Guest Services & Concierge Requests	Yes	No
Intelligent Dynamic Pricing (7-Factor)	Yes	No
75 Payment Gateways (Your Choice)	Yes	No
Digital Key Provisioning (Access)	Yes	No
IoT Sensors & Energy Management (Signal)	Yes	No
TV Display System (In-Room, Lobby)	Yes	No
Native VoIP Calling	Yes	No
Omnichannel Messaging (WhatsApp, SMS, Email)	Yes	No
Marketing Automation & Campaigns (Studio)	Yes	No
Staff Training LMS (University)	Yes	No
E-Signatures & Lease Documents (Sign)	Yes	No
Referral & Affiliate Program (Circle)	Yes	No
Quality Inspections (Assure)	Yes	No
Video Conferencing (Meet)	Yes	No
Accounting Sync (QuickBooks, Xero)	Yes	Yes
CRM & Contact Management	Yes	Yes
Full Trust Accounting with Running Balance	Yes	No
Owner Self-Service Portal (Navigator)	Yes	No
Stay Quotes with Public E-Accept	Yes	No
AI Unit Auto-Allocation	Yes	No
Automated Billing Period Advancement	Yes	No
CRM Sales Pipeline (Deals)	Yes	No
Community Events & Ticketing	Yes	No

What replaces it

What runs serviced apartments on Calisto

The apps that take over from Apaleo, each in the words serviced apartments businesses use.

VR tools or hotel PMS vs. a hybrid operating system

	The Old Way	The Calisto Way
Unit management	Listings (Guesty) / Rooms (Apaleo)	Units + rooms hybrid model
Channel management	Guesty only	Native, 200+ OTAs
Extended-stay billing	Not designed for it	Monthly, weekly, nightly
Corporate accounts	Not available	Invoicing, rates, portals
Tenant portal	Not available	Navigator, full self-service
Housekeeping ops	Basic (Apaleo) / None (Guesty)	Built-in with scheduling
Key management	Third-party add-on	Digital keys, auto-revoke at checkout
Guest services	Not available	Requests, maintenance, concierge
Marketing automation	Not available	Studio, included
Staff training LMS	Not available	University, included

What moves

Bringing your data from Apaleo

Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.

From an export file

Export your data from Apaleo and drop the file in. It is read in your browser and mapped onto Calisto.

Properties
Serviced apartment properties
Reservations
Guest reservations
Guests
Guest profiles and contacts
Rate Plans
Rate plans and pricing
Invoices
Reservation invoices

The Apaleo migration guide Move my data

PRICING TRANSPARENCY

1% of revenue on Commerce. Core is included.

Guesty charges per listing with hidden reservation fees. Apaleo charges per room per month. Calisto is free to set up. Core carries no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace. No per-listing fees, no per-room fees. Empty units cost you nothing. You pay when you earn.

Calisto Pro

1%of revenue

Revenue share on Commerce

Guesty

$9+/listing + Custom

Per-listing pricing · 1% per reservation (Pro) · 12-month contract · No extended-stay tools

Apaleo

Per-Room-Per-Month

Hotel PMS pricing · Marketplace add-ons extra · No channel management · No tenant portal

WHAT THEY CANNOT DO

The hybrid gap neither platform fills

Serviced apartments sit between hotels and rentals. Channel managers ignore hotel ops. Hotel PMS platforms ignore extended-stay billing. Calisto handles both.

Extended-Stay Billing: Built for Hybrid
Guesty bills per night like a short-term rental. Apaleo bills per night like a hotel. Neither supports monthly invoicing for corporate tenants, weekly rates for relocation clients, or blended billing where short stays are nightly and long stays are monthly. Calisto handles all three billing modes natively, with automated invoice generation for long-stay tenants and corporate account management on custom rate plans.
Tenant Portal: Not Just a Guest App
Vacation rental guest apps show check-in instructions and a WiFi password. Hotel apps show room service menus. Serviced apartment tenants need maintenance requests with photo upload, lease documents signed through Sign, payment history and an upcoming invoice preview, package notifications, and community updates. Calisto Navigator provides a full tenant portal with all of these, plus digital keys in Apple Wallet and Android, and messaging.
Housekeeping & Maintenance: Hotel-Grade Ops
Guesty has no housekeeping tools. Apaleo has basic room status. Serviced apartments need scheduled deep cleans for long-stay units, daily service for short-stay rooms, maintenance work orders with vendor dispatch, and photo-documented unit inspection workflows between tenants. Calisto provides all of this natively.

Choose your processor. Not theirs.

Guesty pushes GuestyPay with their rates and their fees. Apaleo has limited gateway options through their marketplace. Calisto connects to 75 payment gateways across 11 global regions. Your merchant account. Your rates. Zero lock-in.

See every payment gateway

Honest answers

Switching questions

How does Calisto handle both short-stay and long-stay guests?

Calisto treats each unit as a hybrid entity. Short-stay reservations use nightly rates with OTA channel distribution. Long-stay tenants use monthly billing with corporate invoicing. The same unit can switch between modes based on your availability strategy. Housekeeping schedules automatically adjust based on stay type.

Does Calisto support corporate housing programs?

Yes. Calisto includes corporate account management with negotiated rate plans, direct invoicing, tenant portals with lease management, and dedicated check-in workflows. Corporate clients get their own portal with booking history, invoice access, and employee stay management.

What about lease management and e-signatures?

Calisto Sign handles lease documents, rental agreements, and corporate contracts with legally binding e-signatures. Documents are stored in the tenant profile and accessible through the tenant portal. No DocuSign or separate e-signature subscription required.

How does pricing work?

Setting up costs nothing and no card is required. You get full access to all 71 products with no feature restrictions. Core carries no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace.

Why do you charge a percentage of revenue?

Because it makes us partners, not a vendor. A flat subscription means your software company collects the same fee in your best month and your worst. A revenue share means we only grow when you grow. Slow month or off-season? Your bill scales down with you.

Learn more

Everything Calisto does here

The pages behind this comparison: the sector, the apps and the guides.