Disputed repair. Open the photos and the checklist. Done.
Timestamped photos. Signed checklists. GPS-verified arrival. Every job has a record that holds up in a dispute, a warranty claim, or a regulatory audit.
Every job documented
Photos filed by job, not by whoever remembered.
Before each job, the tech opens a checklist: safety assessment, diagnostic results, repair steps, materials used, customer signature. Each step is timestamped and GPS-stamped. Before-and-after photos attach to the job record.
Photos group by the contact, the job, and the property, not by the folder someone remembered to create. When the customer calls three months later claiming the repair failed, the owner opens the contact record and sees timestamped photos, the signed checklist, and the parts installed.
Condition rating feeds the proposal. No re-entry.
The tech rates each item's condition, logs measurements, and the recommended price populates from the current price list. Assessment history builds over time for each property.
The assessment feeds directly into the proposal. Measurements and condition ratings populate line items. No re-entry between assessment and quote.
The regulator gets a report. Not a clipboard.
Every job documented. Every assessment filed. Now the compliance records write themselves from the same data.
Compliance
The compliance report generated from the job record.
Every treatment logs what was applied, the regulatory ID, the weather at time of application, and GPS coordinates. Pool chemistry tracking records readings per visit.
Compliance reports for regulators or customers generate in seconds. The clipboard with handwritten application records is replaced by a searchable database that regulators accept.
Tech completes a Forms checklist with before-and-after photos stored in Depot.
Quality verification confirms completion. Customer sees photos and service record in the customer portal.
The documentation the tech creates becomes the customer's service record — visible in their portal, attached to their warranty, available in any dispute.
What it costs
The entire Work suite costs EUR 4/$5 per month flat. Forms, Depot with 10 GB storage, Docs, Slides, and Sheets. Additional storage at EUR 9/$10 per 100 GB.
Job checklists, photo documentation, and file storage cost $5 a month. The customer dispute three months later is resolved with timestamped evidence that cost $5 a month to create.
Most field service tools include basic checklists but charge $49-200 per user per month for the full platform. Free form builders create no CRM contact, no job record, no connection to dispatch or invoicing. Work at $5 a month connects forms and photos to every other system.