The email finds the person. The call finds the person. The message finds the same person.
Five communication products. Business email, a cloud phone system, omnichannel messaging, and browser-native video. Each works alone. Together they write to one timeline, so every conversation about a person lives in one place.
Every channel. One record. One person at a time.
You used to run email in one app, the phone through a separate provider, WhatsApp on someone's personal device, Instagram in a browser tab, and video on whatever link got pasted into the calendar. Five tools that never compared notes.
So the context lived in people's heads. The salesperson knew about the call. The support agent knew about the WhatsApp thread. Nobody knew about both. When someone left, half of the relationship left with them.
Interact closes the gap. Five products, one contact record. The email, the call, the message, and the meeting all land on the same timeline. Search a person once and see every conversation your business has ever had with them.
Start with the channels. Every way a customer reaches you. Email on your domain, a phone number that rings the right person, messages from every app they already use, and video that opens in a browser.
Business email. Your domain. Your rules.
Email on your own domain. Bring the mail infrastructure you already run, IMAP and SMTP, or use Calisto's hosted servers. Same experience either way. Shared mailboxes for teams. Distribution lists for departments. Custom signatures per user, per role, per business unit. Folders, rules, filters, and full-text search across every mailbox.
Search the way you always wanted it to work. Find any email from any contact, from any time period, in seconds. Every message is part of that contact's unified record, so when you look up a person you see every email beside every other conversation your business has had with them.
Every messaging channel. One inbox.
WhatsApp Business. Instagram DMs. Facebook Messenger. SMS. Internal team chat. OTA channels like Airbnb, Booking.com, and Vrbo. One inbox, organized by person rather than by platform. Someone messages you on WhatsApp and follows up on Instagram, and your team reads one conversation. One thread, one contact, full history.
Inbox holds up in the most demanding rooms. A hospitality group running thousands of guest conversations across dozens of OTA connections and several WhatsApp Business numbers. An agency managing client communication across social channels. A practice fielding patient questions on WhatsApp. Same inbox, same contact record.
A phone system that scales from one line to a call center.
A complete cloud phone system. Provision local and toll-free numbers across 531 destinations worldwide. One number for a founder on a laptop. Forty lines across departments and locations. Or a full call center with IVR trees, skills-based routing, queues, ring groups, recording, voicemail transcription, and real-time analytics.
When the phone rings, your team sees the caller's history before they pick up. Their emails, their messages, their bookings, all of it. After the call, the recording, duration, and notes log on their own. No manual CRM entries. No call notes that never get written. Every call becomes part of the relationship record.
Video that goes everywhere.
One-on-one meetings. Team standups. Client consultations. Webinars with hundreds of attendees. Broadcasts to thousands. Streaming out to external platforms. All browser-native. No downloads, no plugins, nothing for your guests to install. They click a link and they are in.
Every meeting links to the participants' contact records. When a client joins a call, the context is already there. Emails exchanged, messages sent, deals in progress, bookings confirmed. Afterward the recording and participant data join the timeline. Meetings stop being isolated calendar events and become part of every relationship your business manages.
Four channels. Four products. But the customer is one person.
The email, the call, the message, and the meeting all describe the same relationship. One product makes them one record.
The thread that connects all five.
Every product you just saw writes to the same contact record. Link is the unified timeline. One record per person, capturing every email, every call, every message, every meeting, across every channel. Included with any Interact subscription, and richer with every product you add.
This is the difference between five communication tools and one communication platform. The tools don't share data. The platform does. Every conversation about a person, whatever the channel, whenever it happened, lives in one timeline. Search once. See everything.
One record, every channel. An email from Mail, a call from Voice, a WhatsApp thread from Inbox, and a video meeting from Live, all on one timeline. This is why they belong in one suite.
The record extends into every app.
Because Interact is part of Calisto Pro, the Link record doesn't stop at communication. Booking history from Bookings. Order history from Orderflow. Deal pipeline from Deals. Payment records from Payments. Support tickets from Desk. The complete relationship, communication and operations, in one view, governed by Purview.
Hospitality
Real Estate
Restaurant & Retail
A hotel group sees guest communication alongside reservations, payments, and housekeeping requests. A real estate brokerage sees client calls alongside property showings, proposals, and signed contracts. A restaurant chain sees customer messages alongside reservation history and loyalty status. One record per person. Every interaction. Every system.
Every channel, every user, every permission is governed by Purview — per team, per department, per business unit, per country. One control plane for communication across your entire organization.
And every surface is customizable. Use the Blueprint store’s pre-built communication templates or build your own — connected to any data point across Calisto Pro.
The global standard for business communication.
Five products, one record, available worldwide. Subscribe to one or subscribe to all.
Subscribe to one. Subscribe to all. Link is always included.
Mail, Voice, Inbox, and Live are priced per user, per month. Pay for one product or all four. Link, the unified contact record, is included with any Interact subscription at no extra cost. The more products you add, the richer the record gets.
All four products: $45/user/mo. Link included with any subscription.
Start with the product your business needs today. Add the rest as you grow. Every product enriches the same contact record — no migration, no import, no reconfiguration.