Engage Suite

Reviews & Marketing

Review routing, email campaigns, loyalty programs, social content, and ad audiences. All built on booking data, not browser cookies.

Review Management

5 features

Smart Review Routing

A guest checks out. The post-stay survey measures satisfaction. Score above threshold: Google Reviews link. Score below: private feedback form captures the complaint.

Ops Ticket from Feedback

The private form mentions a leaking shower. An operations ticket auto-creates. The maintenance issue gets fixed before the next guest.

Public Review Response

Bad reviews that do appear publicly auto-create tickets for response and remediation.

Review Aggregation

Review aggregation across Airbnb, Booking.com, and Google consolidates into one management view.

Automated Review Collection

Post-checkout review requests sent at the optimal moment for maximum response rate.

Email Campaigns & Loyalty

6 features

Booking-Data Segments

A campaign targets guests who stayed in beachfront properties last winter but haven't rebooked. The segment builds from booking data, not email open rates.

Post-Stay Sequences

Post-stay email sequences trigger automatically.

Guest Referral Program

A referral program rewards guests who bring friends. Every direct booking from a referral link is commission-free.

Affiliate Program

Partner-driven bookings with custom affiliate links, commission tiers, and real-time performance dashboards.

Guest Loyalty & Repeat Tracking

Track repeat guests, lifetime value, and booking frequency with automated loyalty rewards and VIP flagging.

Email Marketing Campaigns

Design and send branded email campaigns to past guests, prospects, and owner lists with templates and automation.

Ads & Social Content

5 features

CRM-Based Ad Audiences

Guests who haven't returned in 60 days become a retargeting audience. Active bookers suppress from acquisition spend.

Social Content from Property Data

A new listing photo becomes an Instagram post. A 5-star review becomes a Facebook share. Social content composes from property data.

Social Media Management

Schedule and publish content across Instagram, Facebook, and other platforms from one dashboard.

Paid Ads Management

Manage Google and Meta ad campaigns with budget tracking, audience targeting, and conversion analytics.

Marketing Analytics

Track traffic, conversion rates, cost-per-acquisition, and ROI by marketing channel with attribution modeling.

Data-Driven Decisions

Real-time KPI dashboards show occupancy, ADR, and RevPAR at a glance. Competitive benchmarking tells you where you stand. Gap-fill analysis finds lost revenue. No guesswork.

  • KPI dashboard with occupancy & RevPAR
  • Competitive benchmarking (BOTB)
  • Gap-fill orphan night analysis
  • Scheduled report delivery

Grow Direct Bookings

Reduce OTA dependency with email campaigns, social media scheduling, referral programs, and a direct booking engine with AI chat. Every direct booking is 100% commission-free revenue.

  • Email campaigns with automation
  • Social media management
  • Guest referral & affiliate programs
  • Website builder with SEO
BOOKING DATA

Marketing that reads your booking data.

Segments built from stay history and loyalty tiers, not email engagement metrics. Ad audiences that know who already booked.