SWITCH FROM PRAXEDO
Praxedo to Calisto Dispatch
Take customers' requests, turn them into work orders and tasks, give each to who is free and near, route the day by road, repeat work on a schedule, hold it to your own service levels, and work it from a phone with no signal.
Feature by feature
Calisto Dispatch beside Praxedo
- 13 In both
- 12 Only in Praxedo
| 25 features | Calisto Dispatch | Praxedo |
|---|---|---|
| Routing | ||
| Route OptimizationCalisto: Route Optimization orders each worker's stops by road on Calisto's own router, with road kilometers and drive minutes beside the dispatcher's own order, and the order is sent to the worker's day.Checked Oct 29, 2026Source | Yes | Yes |
| Scheduling | ||
| Skills and Availability MatchingCalisto: best-fit suggestions rank who takes a task by availability, current load, skills and drive time to the job, and an Automations rule can give a new task to the best fit by itself.Checked Oct 29, 2026Source | Yes | Yes |
| Drag-and-Drop Dispatch BoardCalisto: Work shows every open job as a list, a board, a crew, a schedule or a map; dragging a card on the board or the crew moves or assigns it.Checked Oct 29, 2026Source | Yes | Yes |
| Map-Based SchedulingCalisto: the Live Map shows each worker and each job's pin, and suggestions rank who is nearest by drive time.Checked Oct 29, 2026Source | Yes | Yes |
| Dispatch | ||
| Live Technician StatusCalisto: the Team board reads who is on a job, on the way, available, at base or off, over one feed, with work nobody has beside it.Checked Oct 29, 2026Source | Yes | Yes |
| Mobile App | ||
| Offline Technician AppCalisto: on my way, arrive, start, checklist ticks, photos, documents, parts and complete wait on the phone with no signal and are sent once, in order; a worker can keep their day on the device to read it offline.Checked Oct 29, 2026Source | Yes | Yes |
| Work Orders | ||
| Mandatory Fields Before a Report Is SentCalisto: a task's steps are ticked off on the phone, and Complete enforces the required photo, signature and checklist items.Checked Oct 29, 2026Source | Yes | Yes |
| Inventory and Parts | ||
| Parts LoggingCalisto: parts used on a task come out of the technician's van through Inventory's one usage writer, with their cost, and the van's stock shows on the work order (with Inventory).Checked Oct 29, 2026Source | Yes | Yes |
| Contracts | ||
| ContractsCalisto: contracts are Deals' records, made from accepted quotes, and what a contract obliges is Dispatch tasks on the contract (with Deals).Checked Oct 29, 2026Source | Yes | Yes |
| Customers | ||
| Customer Self-Booking PortalCalisto: clients book a service online into real open slots, and the booking opens the job (with Bookings).Checked Oct 29, 2026Source | Yes | Yes |
| On-the-Way ETA MessagesCalisto: the first On My Way tap texts the client how many minutes away the technician is, from the business, or emails them; a client's portal shows who is coming and the minutes away, never the position.Checked Oct 29, 2026Source | Yes | Yes |
| Service Levels | ||
| Service Commitment AnalyticsCalisto: the service level's compliance figure, the Breach Log and Metrics show response and resolution against each target.Checked Oct 29, 2026Source | Yes | Yes |
| Reporting | ||
| Live Cockpit Dashboard and AlertsCalisto: Analytics shows Metrics, Reports, Time on Task and Capacity over one choice of dates, and the home is a live cockpit of awaiting intake, at-risk work, who is on a job and what was completed today.Checked Oct 29, 2026Source | Yes | Yes |
| Gaps | ||
| Remote Visual AssistanceJudge by live or recorded video whether a site visit is needed.Checked Oct 29, 2026Source | No | Yes |
| No-Code Workflow BuilderBuild work order workflows as a tree diagram without code, with custom data structures.Checked Oct 29, 2026Source | No | Yes |
| Dynamic Digital FormsWork order forms whose fields appear from earlier answers, with validation scripts that block a report until fixed.Checked Oct 29, 2026Source | No | Yes |
| Bluetooth Instruments and Card TerminalsRecord readings from Bluetooth measuring tools and take card payments on a paired terminal inside the job.Checked Oct 29, 2026Source | No | Yes |
| Photo OCR Data CaptureRead device measurements from a technician’s photo into form fields.Checked Oct 29, 2026Source | No | Yes |
| Voice-Dictated Work ReportsComplete a work order report by voice, transcribed into the right fields.Checked Oct 29, 2026Source | No | Yes |
| AI Report Consistency CheckFlag contradictions between closure codes, photos and readings before a report is sent.Checked Oct 29, 2026Source | No | Yes |
| AI Note Rewriting and TranslationRewrite a technician’s short notes as clear text and translate them into the client’s language.Checked Oct 29, 2026Source | No | Yes |
| Automatic Report SummariesSummarize every completed work order report: actions, issues and recommendations.Checked Oct 29, 2026Source | No | Yes |
| Automatic Cancellation BackfillFill a technician’s freed slot with the best pending work order when an appointment is cancelled or moved.Checked Oct 29, 2026Source | No | Yes |
| Inactivity and Mileage ControlReport inactive time, work time against field time and mileage overruns.Checked Oct 29, 2026Source | No | Yes |
| ERP, CRM and Accounting ConnectorsReady-made connectors to Dynamics 365 Business Central, Salesforce and QuickBooks.Checked Oct 29, 2026Source | No | Yes |
What moves
Bringing your data from Praxedo
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from Praxedo and drop the file in. It is read in your browser and mapped onto Calisto.
Any spreadsheet you export from Praxedo can be mapped onto Calisto, column by column.
Moving from Praxedo
Questions about switching
How do my open jobs come over from Praxedo?
Open jobs are made again as work orders and tasks with the one task composer, each with its client, place, time and person. Kinds of work you repeat become Library templates with their steps, and a recurring rule makes each due occurrence a task from then on.
How do my technicians come across?
Each person is added once with New Worker and is the same person in every Calisto app. Contractors keep their skills, zones, insurance and license, with their pay agreements. Shifts and hours are set in Workforce.
Do my service targets carry over?
Each target is set again as a service level for a kind of work, a team, a zone or the whole business, with tighter targets per priority and your business hours if you choose. Priority, the Breach Log and the alerts read it from the moment it is saved.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.