SWITCH FROM ENVIA.COM
Envia.com to Calisto Orderflow
Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.
Feature by feature
Calisto Orderflow beside Envia.com
- 16 In both
- 9 Only in Envia.com
| 25 features | Calisto Orderflow | Envia.com |
|---|---|---|
| Orders | ||
| All Orders in One PlaceCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Checked Oct 30, 2026Source | Yes | Yes |
| Advanced Order FiltersCalisto: the orders list filters by what needs doing: to fulfill, late, or oversold today; Calisto search finds an order by reference, customer, email or short number.Checked Oct 30, 2026Source | Yes | Yes |
| Channels | ||
| Marketplace ConnectionsCalisto: marketplaces such as Amazon and Mercado Libre, and delivery platforms, connect through Sync and their orders land in Orderflow's queue; an order Sync could not hand over shows in Channel Issues (with Sync).Checked Oct 30, 2026Source | Yes | Yes |
| Warehouse | ||
| Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Checked Oct 30, 2026Source | Yes | Yes |
| Shipping | ||
| Weight and Order Value Shipping RulesCalisto: shipping rules are set by country, region, postal-code prefix, zone, weight and order value, and each rule carries its checkout rate and a free-over threshold.Checked Oct 30, 2026Source | Yes | Yes |
| Multi-Carrier NetworkCalisto: parcel carriers connect on each carrier's published API for rates, labels and live tracking, among them 99minutos, Loggi, Andreani, Chilexpress, DHL Express, FedEx and UPS.Checked Oct 30, 2026Source | Yes | Yes |
| Your Own Carrier AgreementsCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Checked Oct 30, 2026Source | Yes | Yes |
| Branch Pickup DeliveryCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Checked Oct 30, 2026Source | Yes | Yes |
| Checkout | ||
| Live Rates at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Checked Oct 30, 2026Source | Yes | Yes |
| Tracking | ||
| Package TrackingCalisto: live tracking from each connected carrier comes back on the order, and returns and shipments are found by tracking number in Calisto search.Checked Oct 30, 2026Source | Yes | Yes |
| Customer Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Checked Oct 30, 2026Source | Yes | Yes |
| Email, SMS and WhatsApp NotificationsCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Checked Oct 30, 2026Source | Yes | Yes |
| Exceptions | ||
| Failed Delivery ReportsCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Checked Oct 30, 2026Source | Yes | Yes |
| Reporting | ||
| Shipping DashboardCalisto: Performance shows cycle times per stage, SLA compliance, channel mix and partner performance, and reports export as CSV.Checked Oct 30, 2026Source | Yes | Yes |
| Returns | ||
| Returns from the ShipmentCalisto: a return is requested, approved or denied, and completed on one lifecycle for every order, with goods restocked once (with Inventory) and the refund issued through Payments.Checked Oct 30, 2026Source | Yes | Yes |
| Fulfillment | ||
| Outsourced FulfillmentCalisto: orders routed to a third-party logistics warehouse connected in Sync (byrd, Bigblue, Monta) are sent, taken or refused, shipped and tracked back on the order, and a cancellation is recalled (with Sync).Checked Oct 30, 2026Source | Yes | Yes |
| Gaps | ||
| Carrier Pickup SchedulingBook a carrier pickup at a home, business or warehouse with its date and time.Checked Oct 30, 2026Source | No | Yes |
| Split an Order into PackagesDivide one order into several packages, each quoted and sent with its own carrier.Checked Oct 30, 2026Source | No | Yes |
| Bulk Shipments from a SpreadsheetUpload a spreadsheet of shipments and get every label back in one batch, with an error report.Checked Oct 30, 2026Source | No | Yes |
| Label Formats per CarrierPrint labels as PDF, ZPL or PNG, with the size set per carrier.Checked Oct 30, 2026Source | No | Yes |
| Smart Package RecommendationUse AI to pick the most suitable package for each shipment from product dimensions.Checked Oct 30, 2026Source | No | Yes |
| Customs Data on ProductsKeep product codes, country of origin and customs details on each product for international shipments.Checked Oct 30, 2026Source | No | Yes |
| Cash on DeliveryShip with cash on delivery so the customer pays when the package arrives.Checked Oct 30, 2026Source | No | Yes |
| Shipping InsuranceAdd optional insurance coverage to a shipment.Checked Oct 30, 2026Source | No | Yes |
| Branded Tracking Page and EmailsBrand the tracking page and emails with logo, colors and images, and add related products or promotions.Checked Oct 30, 2026Source | No | Yes |
What moves
Bringing your data from Envia.com
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from Envia.com and drop the file in. It is read in your browser and mapped onto Calisto.
Any spreadsheet you export from Envia.com can be mapped onto Calisto, column by column.
Moving from Envia.com
Questions about switching
How do my open orders come over from Envia.com?
Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.
Do my carrier accounts carry over?
Yes. Parcel carriers connect with your own account on each carrier's published API, for rates, labels and live tracking: 99minutos, Loggi, Andreani, Chilexpress, DHL Express, FedEx and UPS among them. Local couriers such as Cabify Logistics and Lalamove connect on your own account too.
How are returns handled?
One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.