SWITCH FROM DUVE
Duve to Calisto Navigator
One guest portal for the whole stay: registration with police filing, tourist tax, keys, ordering to the room and messages timed to the booking, on your own domain.
Feature by feature
Calisto Navigator beside Duve
- 14 In both
- 4 Only in Duve
| 18 features | Calisto Navigator | Duve |
|---|---|---|
| On a Phone | ||
| Guest app on one link, no downloadCalisto: Each portal opens from a link on its own domain and can be installed as its own app with web push.Checked Oct 28, 2026Source | Yes | Yes |
| Clients & Access | ||
| Different content for different guestsCalisto: Audiences decide which guests see a page, journey step or block.Checked Oct 28, 2026Source | Yes | Yes |
| Journey | ||
| Online check-in before arrivalCalisto: A guest registration step collects every detail before arrival, with Stays.Checked Oct 28, 2026Source | Yes | Yes |
| ID or passport captureCalisto: An ID check step verifies the guest's document, with Identity.Checked Oct 28, 2026Source | Yes | Yes |
| Upsells offered during the stayCalisto: An offers step shows upgrades and extras at the point in the Journey you choose.Checked Oct 28, 2026Source | Yes | Yes |
| Digital keys after online check-inCalisto: A digital key step issues the guest's credential once earlier steps are done, with Access.Checked Oct 28, 2026Source | Yes | Yes |
| Guest feedback before checkoutCalisto: A feedback step asks the guest how the stay went.Checked Oct 28, 2026Source | Yes | Yes |
| Records & Documents | ||
| Digital signature on the registration cardCalisto: An agreement step sends the guest the document to sign, with Sign.Checked Oct 28, 2026Source | Yes | Yes |
| Payments & Orders | ||
| Payment collection during check-inCalisto: A payment step takes the balance inside the Journey, and the guest sees their folio, with Stays.Checked Oct 28, 2026Source | Yes | Yes |
| Digital menus and ordering by QR codeCalisto: Guests order food and drink inside the portal and charge it to the room, with Orderflow, and placed QR codes per place count arrivals.Checked Oct 28, 2026Source | Yes | Yes |
| Messages | ||
| Scheduled automated messagesCalisto: Journey Messages are anchored to the booking, such as 48 hours before arrival, and edited per portal, with Automations.Checked Oct 28, 2026Source | Yes | Yes |
| WhatsApp, SMS and email messagingCalisto: Journey Messages go out by email, SMS, WhatsApp or push, and a conversation step lets the guest message the team.Checked Oct 28, 2026Source | Yes | Yes |
| Building | ||
| Digital room directoryCalisto: A guide step and live blocks hold house rules, amenities and local tips, edited in the website builder.Checked Oct 28, 2026Source | Yes | Yes |
| Insights | ||
| Analytics dashboardCalisto: Insights show engagement, the journey funnel, the invitation funnel and revenue per currency.Checked Oct 28, 2026Source | Yes | Yes |
| Gaps | ||
| AI that answers guest messagesDuveAI answers guest messages on its own or drafts replies for staff, in 100+ languages, using the reservation and property content.Checked Oct 28, 2026Source | No | Yes |
| 150+ PMS, lock and payment integrationsDuve connects with 150+ outside systems, including property management systems, channel managers, smart locks and payment providers.Checked Oct 28, 2026Source | No | Yes |
| Upsell marketplace from outside suppliersDuve offers products fulfilled by outside suppliers through a marketplace inside the guest app.Checked Oct 28, 2026Source | No | Yes |
| Airport transfer module with quotesDuve has a transportation module that quotes airport transfers for guests to book.Checked Oct 28, 2026Source | No | Yes |
What moves
Bringing your data from Duve
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from Duve and drop the file in. It is read in your browser and mapped onto Calisto.
Guests
Guest profiles and preferences
Services
Guest upsells and services
Moving from Duve
Questions about switching
How do guests move from Duve to Navigator?
Each booking gets its guest portal, and Journey Messages send the link at the times you set, such as 48 hours before arrival. Guests sign in with a single-use emailed link and nothing to download.
Can my guest portal use my own domain?
Yes. Each Navigator portal can run on its own custom domain and installs on the guest's phone as its own app with web push.
What happens to guest registration and ID data?
Registration, ID checks, police filing for Spain, Italy and Portugal, and tourist tax run as Journey steps against the guest's own booking, so the records live with that booking in Calisto.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.