Friday DM. Saturday auto-response. Monday, she's booked.
A bride DMs on Instagram Friday night. The auto-response sends your availability calendar. By Monday, a consultation is booked. No copy-pasting. No missed leads.
Every Channel, One Queue
The DM creates a contact. The contact enters your pipeline.
A bride DMs on Instagram Friday night. The photographer sees it Monday morning. By then, she booked someone else. The first responder books the client.
Instagram, WhatsApp, Facebook, website chat, and email all feed one queue. Every message auto-creates a contact and enters the pipeline in Deals. An Instagram DM becomes a lead with source tracking, follow-up sequencing, and the availability calendar sent in the auto-response. The photographer who checks five apps now checks one.
The message became a contact. The contact knows the booking.
The DM created a contact and a pipeline lead. Now — every email, call, booking, gallery, and invoice appears on that same contact's timeline.
Her DMs, emails, gallery, and invoice. One scroll.
Every email sent or received appears on the contact's timeline alongside the booking, the gallery delivery, and the invoice history. One scroll shows the relationship — not just the messages. The bride calls to ask about her album status. You see the entire lifecycle in one view: every message, booking, gallery, invoice, and review.
An Instagram DM arrives in Interact from an unknown sender
A contact creates, a lead enters Deals with source tagged as Instagram, and the auto-response sends the Bookings availability calendar and pricing guide through Campaigns
The bride who messaged at 11pm Friday gets a professional response in seconds. The photographer who checks Instagram Monday finds a consultation already scheduled.
What it costs
Each communication app is priced individually. The unified inbox costs $15 per month. Business email costs $5 per month. The client timeline is free with any communication app.
The inbox at $15 per month replaces the practice of checking Instagram, WhatsApp, Facebook, email, and website chat separately. The total for inbox plus email is $20 per month.
No competitor in the photographer space offers a unified multi-channel inbox that auto-creates pipeline leads. The cost of one missed Friday-night inquiry exceeds the annual subscription.