Room, table, spa, and snorkeling tour. One calendar.
Four booking types that currently require four separate systems. One availability engine handles all of them. Seven foundational tools. Zero cost. Free, forever.
The reservation lifecycle
Walk-in to checked-in. Three clicks. Two minutes.
A reservation arrives from Booking.com. The calendar updates with drag-and-drop room assignment. The arrivals dashboard shows every guest expected today, their preferences, their loyalty tier, and whether they requested early check-in.
A walk-in arrives. The front desk creates the reservation, assigns the room, and runs pre-authorization in three clicks. The digital key provisions. The guest is upstairs in under two minutes.
The kitchen sells a dish. Every ingredient depletes.
The point of sale sells a fish taco. The tortilla, the salsa, the cabbage, and the mahi-mahi each deplete from stock. The salsa itself depletes its tomatoes, onions, and cilantro. The food-cost variance closes without a spreadsheet.
An online order from the booking website and a dine-in order at the counter deplete from the same stock. A meal-plan guest eats from the same inventory. Three order sources, one stock count.
She complained about noise last March. You already know.
The booking loads her room preference, her dietary restriction, and the complaint resolution from last March. Before she enters a code.
Gold tier. High floor. Gluten-free. Before she typed a code.
A returning guest books through the website. The profile loads automatically: room preference (high floor, away from elevator), dietary restriction (gluten-free), lifetime value ($4,200 across six stays), and the complaint from last March (resolved, comped a spa treatment).
Loyalty tiers adjust pricing. Credit entitlements apply at checkout. Member pricing shows on the booking engine before the guest enters a code. The personalization happens because the reservation system and the guest record share one database.
A booking confirms in the reservation system.
The housekeeping queue receives room-prep instructions. The kitchen receives the meal-plan dietary requirements. The spa receives the pre-booked treatment slot. All through the fulfillment queue.
The front desk never walks a printout to the kitchen. The reservation system and the fulfillment queue handle downstream preparation across every department.
What it costs
Every product on this page is free. Seven tools at zero cost, forever. No credit card to start.
A property management system alone costs $200-500 per month for a 30-room property at Cloudbeds. Mews charges roughly EUR 9 per room per month. Even budget alternatives charge $65-90 per month for basic reservation management.
Seven foundational tools here. Zero cost. More than most paid systems include.