Switch from Prism FM to Calisto Pro

Feature by feature

Calisto Pro beside Prism FM

21 Only in Calisto Pro
9 In both

Calisto Pro beside Prism FM, feature by feature
30 features	Calisto Pro	Prism FM
Deal Management (VS, Door, Guarantee+%, Co-Pro)	Yes	Yes
Hold Management & Venue Avails	Yes	Yes
One-Click Offer Sheet Generation	Yes	Yes
Financial Settlement & Show P&L	Yes	Yes
Co-Promoter Settlement Splits	Yes	Yes
Tour Routing & Itineraries	Yes	Yes
Artist Intelligence & Leaderboard	Yes	Yes
Mail Merge (9 Field Types)	Yes	Yes
Task Templates with Relative Date Offsets	Yes	Yes
Native Ticketing Engine	Yes	No
QR Check-In & Capacity Dashboards	Yes	No
Dynamic Pricing (7-Factor Algorithm)	Yes	No
Visual Seat Designer (SVG Venue Maps)	Yes	No
On-Site POS (Bar, Kitchen, Merch, Concessions)	Yes	No
Kitchen Display System	Yes	No
Production Planning & Run of Show	Yes	No
Crew Management & Call Sheets	Yes	No
Rider Management (Hospitality + Technical)	Yes	No
Equipment Tracking & Inventory	Yes	No
Digital Contracts & E-Signatures (Sign)	Yes	No
Omnichannel Messaging (WhatsApp, SMS, Email)	Yes	No
Marketing Automation & Campaigns (Studio)	Yes	No
Self-Service Portals (6 Types)	Yes	No
75 Payment Gateways (Your Choice)	Yes	No
Accounting Sync (QB, Xero, Alegra)	Yes	No
CRM with Universal Contact Record	Yes	No
TV Display System (Digital Signage)	Yes	No
Staff Training LMS (University)	Yes	No
Video Conferencing (Meet)	Yes	No
Referral & Affiliate Program (Circle)	Yes	No

What replaces it

What runs live music & festivals on Calisto

The apps that take over from Prism FM, each in the words live music & festivals businesses use.

Talent buying tools vs. a complete operating system

The Old Way

Deal management: Core feature
Hold management: Core feature
Settlement worksheets: Basic P&L
Ticketing: Integrations only (Eventbrite, Etix)
On-site POS: Not available
Production planning: Not available
Crew management: Not available
Digital contracts: Not available
Marketing & CRM: Not available
Self-service portals: Not available

The Calisto Way

Deal management: All 5 deal types native
Hold management: Multi-venue, shared links
Settlement engine: 7 streams, 14 categories
Ticketing: Native engine + integrations
On-site POS: Bar, kitchen, merch, concessions
Production planning: Run of Show, riders, equipment
Crew management: Rostering + call sheets
Digital contracts: Calisto Sign, included
Marketing & CRM: Studio + universal contacts
Self-service portals: 6 portal types, included

What moves

Bringing your data from Prism FM

Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.

From an export file

Export your data from Prism FM and drop the file in. It is read in your browser and mapped onto Calisto.

Any spreadsheet you export from Prism FM can be mapped onto Calisto, column by column.

The Prism FM migration guide Move my data

PRICING TRANSPARENCY

1% of revenue on Commerce. Core is included.

Prism charges per user per month regardless of volume. Eventbrite charges per ticket with forced payment processing. Calisto charges neither. Core carries no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace.

Calisto Pro

1%of revenue

Revenue share on Commerce

Prism.fm

Per User, Per Month

Per-user pricing · Talent buying only · Annual contracts · No ticketing, no POS

Eventbrite

Percentage Plus Per Ticket

Per-ticket pricing · Ticketing only · Forced payment processor · No deals, no settlement

WHAT THEY CANNOT DO

The gaps no talent buying tool fills

Prism handles deals and holds. Eventbrite handles tickets. But running a venue or festival requires production, POS, settlement automation, marketing, CRM, and portals that neither platform offers.

Production & Run of Show. They Don't Have It
Prism has zero production tools. Eventbrite has zero production tools. Calisto gives you a drag-and-drop Run of Show timeline with minute-level scheduling, crew management with role-based call sheets, rider tracking for hospitality and technical riders, equipment checkout with returns, and BEO generation for catering. All connected to the same event, the same settlement, the same contacts. Run of Show with minute-level drag-and-drop timeline. Crew rostering with automated call sheet generation. Hospitality and technical rider management. Equipment tracking with checkout and return workflow.
On-Site POS. Not a Separate System
With Prism, you need Square or Toast for bar and merch sales. Those systems don't talk to your settlement. With Calisto, POS revenue from bar tabs, kitchen orders, merchandise, and concessions flows directly into the show settlement in real-time. No manual reconciliation. No separate login. Kitchen display system routes orders to the right station automatically. Bar, kitchen, merch, and concession POS in one system. Revenue flows directly into settlement, no manual entry. Kitchen display system for real-time order routing. Tab management with split, transfer, and close.
Automated Settlement. Not a Spreadsheet
Prism has a settlement worksheet. But it doesn't connect to your ticketing, your POS, or your accounting system. Calisto's settlement engine tracks 7 revenue streams and 14 expense categories automatically. Co-promoter splits calculate with visual P&L preview. Advance deductions apply. Merch splits compute. Multi-currency handles international tours. One click pushes to QuickBooks or Xero. 7 revenue streams tracked from POS and ticketing automatically. 14 expense categories with budget vs. actuals. Co-promoter splits with visual P&L preview. One-click sync to QuickBooks, Xero, Alegra, ContaAzul.

Choose your processor. Not theirs.

Prism.fm has no payment processing. Eventbrite forces you onto Eventbrite Payment Processing with their rates and their terms. Calisto connects to 75 payment gateways across 11 global regions. Your merchant account. Your rates. Zero lock-in.

See every payment gateway

Honest answers

Switching questions

How hard is it to switch from Prism.fm to Calisto Pro?

We provide a guided migration process that imports your deal history, artist contacts, venue data, and calendar. Most venues are fully operational within one week. Your Prism data exports cleanly and our onboarding team handles the heavy lifting, at zero onboarding cost.

Does Calisto have every Prism feature?

Yes. Every feature in Prism (deal management for all deal types, hold management, settlement worksheets, mail merge, task templates with date offsets, artist intelligence, and ticketing platform integrations) is built into Calisto natively. Plus you get production management, native ticketing, POS, CRM, portals, marketing automation, and 71 integrated products.

Can I keep using Eventbrite alongside Calisto?

Yes. Calisto integrates with Eventbrite, Etix, Tixr, and See Tickets. Ticket counts, revenue, and attendee data sync automatically into your settlement and CRM. Or switch to Calisto's native ticketing engine and eliminate per-ticket fees entirely.

How does Calisto pricing compare to Prism's per-user pricing?

Prism charges a high monthly fee per user regardless of how many shows you do. A team of 4 on Prism costs significantly more per month. Calisto never charges per user, so you can add staff without increasing your software cost. Core carries no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace.

What about Eventbrite's per-ticket fees?

Eventbrite charges a percentage plus a fixed fee per ticket. On a large show, that results in high fees alone. Calisto native ticketing has zero per-ticket markup, and POS, settlement, production and CRM come from the same 71-product catalog. Core carries no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace.

Can I try Calisto before committing?

Yes. Setup costs nothing and your account is fully functional from day one. Core carries no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace. Set up your venue, create a test event, configure your settlement categories, and see the difference before you commit.

Learn more

Everything Calisto does here

The pages behind this comparison: the sector, the apps and the guides.