HOW WE COMPARE
Calisto Pro vs FareHarbor & Peek Pro
FareHarbor and Peek Pro are booking widgets. Calisto Pro is a full tour operator platform with multi-day itineraries, guide management, real-time booking, waivers, OTA distribution, customer portals, marketing automation, and 71 integrated products, not just an embeddable checkout.
- Tours & Experiences
Feature by feature
Calisto Pro beside FareHarbor
- 28 Only in Calisto Pro
- 8 In both
| 36 features | Calisto Pro | FareHarbor |
|---|---|---|
| Online Booking Engine | Yes | Yes |
| Real-Time Availability Sync | Yes | Yes |
| Embeddable Booking Widget | Yes | Yes |
| Viator & GetYourGuide Distribution | Yes | Yes |
| Airbnb Experiences Distribution | Yes | Yes |
| Multi-Day Itinerary Builder | Yes | No |
| Guide Scheduling & Certification Tracking | Yes | No |
| Guide Payroll & Commission Tracking | Yes | No |
| Intelligent Dynamic Pricing (7-Factor Algorithm) | Yes | No |
| Abandoned Cart Recovery | Yes | No |
| Cancellation Protection | Yes | No |
| 7-Stage Booking Automations | Yes | No |
| Customer Portal (Navigator) | Yes | No |
| Photo & Video Delivery | Yes | No |
| Automated Review Collection | Yes | No |
| Digital Waivers & E-Signatures (Sign) | Yes | Yes |
| Self-Service Guest Kiosk | Yes | No |
| 75 Payment Gateways (Your Choice) | Yes | No |
| Equipment & Gear Tracking | Yes | No |
| Vehicle & Transport Management | Yes | No |
| Safety Checklist & Compliance (Assure) | Yes | No |
| Omnichannel Messaging (WhatsApp, SMS, Email) | Yes | No |
| Marketing Automation & Campaigns (Studio) | Yes | No |
| Cross-Promotion Engine | Yes | No |
| Referral & Affiliate Program (Circle) | Yes | No |
| Native VoIP Calling | Yes | No |
| POS for Merchandise & Add-Ons | Yes | No |
| Store Credit System | Yes | No |
| TV Display System (Departure Board) | Yes | No |
| AI Daily Pulse Briefing | Yes | No |
| Staff Training LMS (University) | Yes | No |
| Video Conferencing (Meet) | Yes | No |
| Accounting Integrations (QB, Xero) | Yes | Yes |
| CRM & Guest Profiles | Yes | Yes |
| Reseller Hub with API Keys | Yes | No |
| Weather Integration for Tour Planning | Yes | No |
What replaces it
What runs tours & experiences on Calisto
The apps that take over from FareHarbor, each in the words tours & experiences businesses use.
- TicketingCalisto Tickets
- Departures & capacityCalisto Bookings
- Gear & equipmentCalisto Inventory
- Guest recordsCalisto Registry
- AutomationsCalisto Automations
- Business setupCalisto Purview
- Operating standardsCalisto Blueprint
- Guide schedulingCalisto Workforce
- WaiversCalisto Sign
- OTA distributionCalisto Sync
- Agents & groupsCalisto Deals
- PaymentsCalisto Payments
Booking widgets vs. a complete operator platform
| The Old Way | The Calisto Way | |
|---|---|---|
| Online booking | Core feature (widget) | Native engine + embeddable widget |
| OTA distribution | Viator, GYG via reseller | Native Viator, GYG, Airbnb Experiences |
| Guide management | Basic availability | Full scheduling, certs, payroll |
| Multi-day itineraries | Not available | Day-by-day builder with logistics |
| Customer portal | Not available | Navigator, full self-service |
| Waiver management | Built-in or third-party | Calisto Sign, legally binding |
| Marketing automation | Not available | Studio, included |
| Payment processor | Locked to platform | 75 gateways, you choose |
| VoIP & messaging | Not available | Native calling + omnichannel |
| Staff training | Not available | University, included |
What moves
Bringing your data from FareHarbor
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from FareHarbor and drop the file in. It is read in your browser and mapped onto Calisto.
Suppliers
Imported suppliers data
Products
Imported products data
Availability
Imported availability data
Bookings
Imported bookings data
Customers
Imported customers data
Payments
Imported payments data
Vouchers
Imported vouchers data
Reviews
Imported reviews data
PRICING TRANSPARENCY
1% of revenue on Commerce. Core is included.
FareHarbor takes 6% of every online booking. Peek Pro charges 3–6% per transaction. Calisto is free to set up. Core carries no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace. No per-booking surcharges, no percentage that grows with your ticket price. You pay when you earn.
Calisto Pro
Revenue share on Commerce
FareHarbor
6% Per Booking
6% of every online booking · Mandatory payment processing · No guide management · No itineraries
Peek Pro
3–6% Per Transaction
Per-transaction fee · Smart pricing extra · No guide management · No customer portal
WHAT BOOKING WIDGETS LACK
Running tours takes more than a checkout page
A booking widget handles the transaction. But managing guides, building multi-day itineraries, tracking equipment, ensuring safety compliance, and marketing to past guests requires a platform that FareHarbor and Peek Pro were never built to be.
Guide Management: Not Just an Availability Toggle
FareHarbor lets you mark guides as available or unavailable. Calisto provides full guide operations: certification tracking with automatic expiration alerts, language capabilities, specialty skills, scheduling with conflict detection and overtime rules, payroll integration, commission tracking per tour, performance analytics, and a guide-facing mobile portal where they see their upcoming tours, route details, and guest manifests.
Multi-Day Itineraries: Not a Single Time Slot
FareHarbor and Peek are built for single-session activities: a 2-hour kayak tour, a zip-line session. Calisto handles multi-day adventures: a day-by-day itinerary builder, accommodation and transport coordination per day, meal planning, checkpoint management with guest progress tracking, and automated guest communication at each stage. Perfect for multi-day treks, diving packages, safari circuits, or island-hopping tours.
Customer Portal: More Than a Confirmation Email
FareHarbor sends a confirmation email. Peek sends a confirmation email. That's where the customer experience ends. Calisto Navigator gives every guest a self-service portal: view their upcoming tours with itinerary details and meeting points on a map, sign waivers digitally before arrival, upload required documents, message their assigned guide, leave reviews, and rebook for their next trip.
Choose your processor. Not theirs.
FareHarbor takes 6% of every online booking through their mandatory payment processing. Peek Pro charges 3–6% per transaction. Calisto connects to 75 payment gateways across 11 global regions. Keep your existing merchant rates. Your terms. Zero percentage taken from your bookings by your software provider.
See every payment gatewayHonest answers
Switching questions
Will I lose my Viator and GetYourGuide listings?
No. Calisto connects natively to Viator, GetYourGuide, and Airbnb Experiences. Your OTA listings remain active with real-time availability sync.
Does Calisto include a booking widget for my website?
Yes. Calisto provides an embeddable booking widget with dynamic pricing, group discounts, add-ons, and waiver collection at checkout. You choose your own payment processor with your own rates.
Does Calisto include dynamic pricing for tours?
Yes. Calisto's 7-factor intelligent pricing engine is built in. It covers demand, weather, day-of-week, season, competition, lead time, and historical patterns. No add-on fee required.
How does Calisto handle safety compliance?
Calisto Assure handles safety checklists, equipment inspection logs, guide certification tracking with expiration alerts, incident reporting, and compliance documentation. Digital waivers are handled by Calisto Sign with legally binding e-signatures. All records are audit-ready.
How does pricing work?
Setting up costs nothing and no card is required. You get full access to all 71 products with no feature restrictions. Core carries no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace.
Why do you charge a percentage of revenue?
Because it makes us partners, not a vendor. A flat subscription means your software company collects the same fee in your best month and your worst. A revenue share means we only grow when you grow. Slow month or off-season? Your bill scales down with you.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.
- SectorCalisto for Tours & Experiences
Calisto Pro integrates multi-channel ticketing, guide dispatch, live manifests, and post-tour reviews into one smooth engine, removing friction from booking to drop-off.
Open - Tours & ExperiencesBooking, Equipment & Waivers
One departure, one seat count, and a waiver that is signed before anyone reaches the dock.
Open - Tours & ExperiencesGuide Scheduling & Pickup Routing
The right guide on the right tour, and three vans across twelve hotels routed before the driver leaves the depot.
Open - Tours & ExperiencesOTA Distribution, Agents & Groups
Viator, GetYourGuide and the walk-up desk in one manifest, referral codes that trace back to a name, and the corporate quote that holds real capacity.
Open - Tours & ExperiencesPayments & Finance
The traveller pays the way they pay at home, and you settle into your own account.
Open - PricingPricing for Tours & ExperiencesOpen