SWITCH FROM CHEKIN
Chekin to Calisto Identity
Ask guests, clients and attendees to verify their ID from a link or a QR, decide what needs a person with your own team, and let check-in, signatures and event doors read the result.
Feature by feature
Calisto Identity beside Chekin
- 16 In both
- 1 Only in Chekin
| 17 features | Calisto Identity | Chekin |
|---|---|---|
| Verification | ||
| ID Document ScanCalisto: a guest scans their passport, national ID card or driver's license on their own phone.Checked Nov 1, 2026Source | Yes | Yes |
| Selfie Face MatchCalisto: the selfie is matched to the document photo, and the business can have a person confirm every pass whose match scores under its own line.Checked Nov 1, 2026Source | Yes | Yes |
| Liveness CheckCalisto: every check confirms a live person is in front of the camera before it can pass.Checked Nov 1, 2026Source | Yes | Yes |
| Branded Guest FlowCalisto: the verification page carries the business's logo and its own message to the guest.Checked Nov 1, 2026Source | Yes | Yes |
| Guests | ||
| Every Guest VerifiedCalisto: a booking's guests verify one by one, and the business chooses the lead guest, every adult or every guest, per property and booking channel (with Stays).Checked Nov 1, 2026Source | Yes | Yes |
| Online Check-In LinkCalisto: the guest verifies from the guest portal's registration step on their own phone (with Stays).Checked Nov 1, 2026Source | Yes | Yes |
| Front Desk Check-InCalisto: the desk's Request ID Check shows a QR the guest scans to verify on their own phone, and the guest policy can accept a document scanned at the desk (with Stays).Checked Nov 1, 2026Source | Yes | Yes |
| Digital Key After VerificationCalisto: a check-in that needs ID waits for the verified guest, and the door key goes out at check-in (with Stays and Access).Checked Nov 1, 2026Source | Yes | Yes |
| Contract Signing at Check-InCalisto: the guest signs the stay's agreement in the guest portal (with Stays).Checked Nov 1, 2026Source | Yes | Yes |
| Review | ||
| Manual VerificationCalisto: the front desk can record a guest's ID as seen at the desk, and a person approves a flagged check in Needs Review (with Stays).Checked Nov 1, 2026Source | Yes | Yes |
| Requests | ||
| Re-VerificationCalisto: Ask for Documents Again emails the person a new link.Checked Nov 1, 2026Source | Yes | Yes |
| Automatic Request After BookingCalisto: when a booking that needs ID at check-in is confirmed, the guest is emailed a request to verify (with Automations).Checked Nov 1, 2026Source | Yes | Yes |
| Privacy | ||
| Deletion After the Legal PeriodCalisto: a guest's ID data is erased at the end of the stay's retention, the law's period or the business's own, including the copy the verification service holds (with Stays).Checked Nov 1, 2026Source | Yes | Yes |
| Reporting | ||
| Exportable Audit TrailCalisto: the Audit Trail records every decision with who made it and when, and downloads as a CSV.Checked Nov 1, 2026Source | Yes | Yes |
| Compliance | ||
| Police Guest RegistrationCalisto: Stays files the property's police guest registration from the guest details it collected, in Spain, Italy, Portugal, Croatia and the Czech Republic (with Stays).Checked Nov 1, 2026Source | Yes | Yes |
| Integrations | ||
| Property System ConnectionCalisto: a verification belongs to the stay itself, so there is no property system to connect (with Stays).Checked Nov 1, 2026Source | Yes | Yes |
| Embeddable SDKChekin embeds its check-in and ID verification in a business's own site or platform with a snippet or SDK.Checked Nov 1, 2026Source | No | Yes |
What moves
Bringing your data from Chekin
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from Chekin and drop the file in. It is read in your browser and mapped onto Calisto.
Housings
Registered properties and addresses
Rooms
Room inventory and types
Reservations
Guest stays and reservation records
Guests
Guest identity and registration data
Moving from Chekin
Questions about switching
Do my past guest registrations come over?
No. Identity has no import for another provider's checks or registrations. Keep your old records for the period the law asks; new guests verify from their booking.
Who has to verify on a booking?
The business decides, per property and booking channel: the lead guest, every adult or every guest. Each verifies on their own phone from the guest portal, a QR at the desk or an emailed link, and the check-in waits for them (with Stays).
What happens to a guest's ID data afterward?
It is erased at the end of the stay's retention, the law's period or your own, or earlier on the guest's request from Erase ID Data, including the copy the verification service holds.
Do I need to connect a property system?
Not with Stays. A guest's check belongs to the stay itself, and the result is on the guest's contact record that every Calisto app reads.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.