Warranty & Quality Intelligence
Manage warranty claims. Resolve deficiencies with automated triage. Monitor quality metrics. Track escrow holdbacks.
Manage Warranty Claims Systematically
Homeowners submit claims through their portal. Your system automatically categorizes, routes, and tracks every claim from submission to completion. Automated triage ensures urgent issues get top priority.
Resolve Deficiencies Faster
Our 7-stage deficiency workflow with SLA monitoring keeps repairs moving. Smart trade assignment gets the right person on the job. Photo documentation at every stage creates an auditable record.
Understand Your Quality
Real-time KPI dashboard and predictive insights show you where quality issues are happening and help you fix them before they become patterns. Trade scorecards hold teams accountable.
Control Your Holdbacks
Track escrow holdback amounts by reason, manage partial and full release workflows with sign-off, and link holdbacks directly to deficiency records for clear accountability.
Configurable Warranty Periods
7-Stage Claim Workflow
Automated Expiry Reminders
Warranty Compliance Dashboard
Homeowner Satisfaction Tracking
Warranty Coverage PDF
7-Stage Deficiency Workflow
5-Level Severity Classification
AI-Powered Triage
Smart Trade Assignment
Cost Tracking
SLA Monitoring & Escalation
Quality KPI Dashboard
Top Deficiency Categories
Trade Performance Comparison
Monthly Trends
AI Predictive Insights
Trade Contractor Directory
Holdback Amount Tracking
Partial Release Workflows
Full Release Workflows
Holdback-to-Deficiency Linking
Release Notifications
Holdback Aging Report