By its export file

Migration guide

Move your data from Hostaway

Hostaway does not accept requests from a browser on a key you can create, so its data comes across by its own export file. You drop the file, see how the columns map, and each record lands once.

What moves

What comes across

  • Reservations

    Lands in Calisto as Bookings · 8 fields

    Guest bookings and reservations

  • Guests

    Lands in Calisto as Contacts · 5 fields

    Guest profiles and contact information

Export file

Exporting from Hostaway

  1. In Hostaway, open Reservations and set the filters (all dates, all channels).
  2. Click Download Report and choose the complete list of fields.
  3. For guest details, use Guest Data → CSV from the reservations table.
  4. Drop each file below.
Hostaway’s own help page

Before your first import you accept the Data Import Terms: you bring your own data with credentials you hold, and Calisto acts as your processor. Calisto never contacts the vendor for you and never sees your key. Read the terms