Refer & Earn Terms

These Programme Terms govern Calisto's Refer & Earn programme. They supplement the Platform Terms of Service, the Payment Terms, the Calisto Pay Terms and the Privacy Policy. Where these Terms conflict with the Calisto Pay Terms on the treatment of credit, the Calisto Pay Terms prevail.

1. Our Commitment to Compliance

It is the intention of North Coast Vacations, Inc. to comply with all laws and regulations in all jurisdictions where we operate. Where a provision of applicable law — including but not limited to the laws of the European Union, the United Kingdom, the Dominican Republic, Brazil, the Philippines, or any other jurisdiction — grants you rights that cannot be waived or limited by contract, those rights apply and override any conflicting provision of these Terms.

2. What the Programme Is

2.1. You choose an amount and Calisto gives you a personal link. When somebody who is new to Calisto signs up through your link and adds at least that amount to their Calisto Pay, Calisto adds the same amount again to their balance. Thirty (30) days later, Calisto adds that amount to your balance.

2.2. The amount is a number you choose, up to a maximum of 1,000 per offer. Each person's credit is issued in the currency their own account settles in. Calisto does not convert between currencies and does not apply an exchange rate at any point in this programme.

2.3. Both amounts are promotional credit, not funds you have paid in. Section 5 sets out what that means.

3. Who Can Take Part

3.1. Any signed-in Calisto account holder may create an offer, whether or not they hold a paid subscription.

3.2. To create an offer your account must have a settlement currency, which is set during Calisto Pay setup. Until it does, Calisto will tell you so rather than issue a link.

3.3. To receive credit, both you and the person you refer must hold Calisto Pay, which requires identity verification under Calisto Pay Terms §4.

4. What Counts as a Qualifying Referral

4.1. A referral qualifies when all of the following are true:

• The person is opening Calisto Pay for the first time. Somebody who has held Calisto Pay before is not eligible, whatever account they are using now.
• They have completed identity verification, which is part of opening Calisto Pay.
• They arrived through your link, and the attribution was recorded at that time. Attribution is recorded once and is never applied retroactively.
• They add funds to their Calisto Pay of at least the amount of your offer, in their own currency, within thirty (30) days of using your link.
• The payment for those funds settles and is confirmed by the payment provider.

4.2. The offer is one per person, identified by their verified identity document — not one per email address, login or account. Somebody who has already been referred cannot be referred again by anyone, under any link, by signing up again. Where a verification does not return an identity document, Calisto may be unable to make this check and may reverse a credit under §7.3 if a duplicate is found later.

4.3. You may not refer yourself. A referral is refused where the referrer and the person referred are the same person, belong to the same account, or share a verified identity.

4.4. You may make as many qualifying referrals as you wish. There is no limit on how many people you may refer or how much you may earn.

5. The Credit, and What You Can Do With It

5.1. Credit issued under this programme is promotional credit within the meaning of Calisto Pay Terms §9.2. It is added to your Calisto Pay balance and can be spent on Calisto's own products and services only. It cannot pay another seller or a bill Calisto pays for you.

5.2. Promotional credit cannot be withdrawn to a bank account, exchanged for cash, or transferred to another person. Funds you have added yourself are unaffected and continue to be governed by the Calisto Pay Terms.

5.3. When you pay for Calisto's own products and services, promotional credit is spent first.

5.4. Promotional credit does not expire unless Calisto publishes an expiry period, in which case it will be shown in your account before it applies.

5.5. On account closure, promotional credit is not returned or redeemed (Calisto Pay Terms §12).

6. Changing or Withdrawing an Offer

6.1. You may change the amount of your offer or withdraw it at any time. Doing so creates a new link and stops the old one from being claimed.

6.2. A person who has already used your old link receives the amount that was offered at the time they used it. Changing your offer does not change what anyone has already been promised.

7. When Credit Is Reversed

7.1. The referred person's credit and the referrer's credit are both reversed in full if the qualifying payment is refunded, reversed, charged back, or otherwise not received by Calisto.

7.2. Where a reversal occurs after the credit has been spent, the reversal may leave the balance negative. The resulting amount is an outstanding obligation under the Payment Terms.

7.3. Calisto may withhold or reverse credit where it reasonably believes the programme has been misused, including where accounts are created to claim referrals, where a single person controls both sides of a referral, or where payment instruments are shared between them. Calisto records the reason for every reversal, and you may ask what it was.

8. Changes to the Programme

8.1. Calisto may change the maximum offer amount, the holding period, or any other term of this programme, or end the programme entirely, at any time.

8.2. A change does not affect a referral already recorded. Referrals recorded before a change complete on the terms that applied when they were recorded.

8.3. Material changes are published with an updated "Last Updated" date and, where they affect outstanding referrals, communicated by email or in-app notification at least thirty (30) days before they take effect.

9. Data Protection

9.1. Calisto does not send your invitations and does not receive the contact details of the people you invite. Your link opens your own messaging app, email client, or device share sheet, and you send the message yourself. Calisto has no record of who you contacted unless they use your link.

9.2. Where somebody uses your link, Calisto records that they were referred by you, so that both credits can be issued. Your name is not disclosed to them by Calisto.

9.3. The attribution cookie is placed only where you have accepted non-essential cookies, in accordance with the Cookie Policy §3.2.

9.4. To exercise any rights under applicable data protection law, submit a request at https://pro.calistoco.com/support/tickets. Calisto responds within seven (7) business days, or sooner if required by applicable law.

10. Contracting Entity

All obligations under these Terms are between you and North Coast Vacations, Inc., RNC 132-08055-6, Pedro Clisante 73, Sosúa, Puerto Plata, Dominican Republic ("Calisto").

11. Governing Law and Jurisdiction

11.1. These Terms are governed by the laws of the Dominican Republic.

11.2. Any dispute arising under these Terms shall be resolved in the courts of Santo Domingo, Dominican Republic. You consent to the exclusive jurisdiction of these courts.

11.3. Where mandatory consumer protection or data protection law in your jurisdiction imposes obligations that cannot be waived by contract, those obligations apply and prevail over any conflicting provision of these Terms.

12. Contact

Support: https://pro.calistoco.com/support/tickets

Mail: North Coast Vacations, Inc., Pedro Clisante 73, Sosúa, Puerto Plata, Dominican Republic