How do top retail stores maximize the profitability of every shelf?
One catalog behind the counter, the website, and every location. Turn any tablet or phone into a register with Station, stock it from one inventory, and run the floor on a standard the system enforces rather than one somebody remembers.
One operating system for store operations
Everything a cashier, a floor associate, a stockroom lead, and a shopper touches, running off one record. A standalone flagship store and a multi-location retail chain are held to the same standard.
Point of Sale & Payments
One catalog behind every POS, cross-branch returns against the original receipt, and a drawer that reconciles itself with a name on every variance.
Inventory, Purchasing & Transfers
The sale drops the count and the threshold raises the order, with receiving that records what arrived and transfers tracked in transit.
Catalog & Omnichannel
Photograph once and publish everywhere, with the web store selling from the same stock as the shop floor and a locator that knows which branch has it.
Loyalty, Marketing & Reviews
A customer record built by transactions, campaigns segmented on purchase history, and review routing that keeps a bad afternoon off your listing.
Customer Communication
WhatsApp off the owner's personal phone and onto a shared business number every employee can answer from.
Staff Scheduling & Labour
Rotas built against real footfall and published to the phones of the people working them.
Store Operations & Loss Prevention
Opening routines on every phone on the floor, issues that get an owner and a clock, and variance you can name by SKU, shift and POS.
Documents & Governance
Files that find their entity instead of a folder name, and pricing rules that arrive from headquarters locked.
One platform for every store owner
The format changes. The login does not.
One catalog behind every register, so a price changed once is right on the shelf, on the receipt and online.
Opening, closing, merchandising and returns procedures assigned to a role and confirmed on the day, rather than a story about how it is normally done.
Cash counted against expected at close, per register and per shift, with the variance logged where a manager sees it that night.
Three ways to add your team to Calisto Pro
Three options adapt to every subscriber.
Add anyone to your system for tasks and scheduling
Add any Calisto user to your system to assign tasks or scheduling. This allows the user to be included in tasks and scheduling through Agenda. Because the user only sees the assigned task or shift, this is a great option for shift employees, third-party contractors, and volunteers.
Decide what every employee sees of your system
Admins who see everything
Add additional users as needed for full access to every app, every screen, and every record. Available at no additional cost for subscribers of Calisto Commerce and Calisto Ops.
Your team, your portals, and your admin access are all managed in Purview.
Fixtures, counters, and the back of house.
Draw the shop floor and the stockroom behind it. Registers, service stations, fixtures and back of house equipment are all in the catalog, and the zones you mark are the zones access grants and occupancy counts both read. A plan that knows where the stockroom is makes counting what is in it a walk rather than a hunt.
Catalog & Omnichannel
One product record carrying price, images, variants and copy, with the web store selling from the same stock as the shop floor and a locator that sends people to the branch that has it.
One Product Record
Price, cost, margin, variants, images and channel listings sit on the item the stock engine already tracks. There is no second catalog to keep in step, because the retail view and the stockroom view are the same row read two ways.
Stock, Per Location
Every branch, warehouse and stockroom carries its own count against the same product. That is what lets the locator answer "who has it" honestly instead of sending someone across town to an empty shelf.
Inventory, Purchasing & Transfers
One count per SKU per location, moving as things sell, arrive and transfer, with purchase orders that draft themselves and transfers that track in transit.
Sale Drops the Count
Stock moves on the transaction, not on a weekly cycle count, and no shelf walk is needed to confirm it.
Point of Sale & Payments
A register that sells from the same catalog every other screen reads, card and cash settling to your own accounts, and a terminal failure that does not close the store.
One Catalog Behind Every POS
The register does not hold its own price list. It reads the catalog, so a markdown entered once is live at the counter, on the web store and on the shelf label without three people being told. A new SKU is sellable the moment it is received, not the moment someone remembers to add it locally.
Cross-Branch Returns
A purchase made at one branch returns at another against the receipt that created it. One customer record, one stock movement, one refund line, and no manager overriding a POS because the system cannot see the original transaction.
Drawer Reconciliation at Close
Cash counted at close is compared against what the register recorded, per shift and per operator. Variances surface as an exception with a name and an amount attached rather than as a number that gets absorbed into the week and never explained.
Terminal Dies. Store Keeps Selling.
Checkout continues on any other device on the floor because the catalog and the customer record are not held on the broken machine. Queued transactions settle when connectivity returns, so an outage is an inconvenience rather than a closed shop on the busiest day.
Loyalty, Marketing & Reviews
A customer record built by transactions rather than by a signup form, with campaigns segmented on purchase history and review routing that keeps a bad afternoon off your listing.
The Purchase Creates the Record
Every sale attaches to a contact, so the customer history exists without staff running a data-entry exercise at the counter. Purchase frequency, category preference and lifetime value are queries against real transactions, not fields somebody was supposed to maintain.
Tiers That Move on What People Bought
Loyalty tiers advance on purchase behaviour: spend thresholds, visit frequency, category mix. The tier travels with the customer across every channel and every location.
Staff Scheduling & Labour
Rotas built against trading hours, published to the phones of the people working them, and a swap that updates for everyone at once rather than in a message thread half the team is not in.
Rotas Against Real Footfall
Shift schedules, swap requests, and absence management in one app, on the phones of the people working the shifts.
Swaps Without a Group Chat
A staff member requests a swap, the manager approves it, and the published rota updates for everyone at once. Nobody arrives for a shift that was reassigned in a message thread they were not part of.
Store Operations & Loss Prevention
Opening and closing routines on every phone on the floor, a broken terminal that gets an owner and a clock, and variance you can name by SKU, shift, and POS.
Open, operate, close, account
The opening checklist and the shrinkage attribution run on the same system the register runs on.
Documents & Multi-Store Governance
Supplier agreements filed against the deal, lease documents filed against the location, and headquarters rules the register cannot fork.
Filter by deal, not by folder name
Auto-Filed Signed Contracts
The signed supplier agreement from the e-signature app auto-files tagged to the vendor contact and the deal. Safety certificates and lease documents file against the entity they belong to, not a folder name.
Product Photos in the Media Library
The product photo uploaded to the catalog appears in the media library. The Cardnet terminal receipt, the supplier contract, and the product photo no longer live in three different places.
Filter by Entity, Not by Folder
Ask for all signed contracts without navigating folder hierarchies. Document templates pull live data for purchase order cover letters.
Five Dollars, Entire Suite
Docs, Sheets, Forms, Slides, and file storage at $5 per month total. Not per user.
The policy arrives locked. Fork refused.
Locked Configuration From HQ
Cancellation policies, return windows, pricing tiers and brand standards set at headquarters, and the register refuses the override. Not a suggestion, a constraint.
Local Customisation Within Guardrails
Local managers customize within guardrails: product emphasis on the floor, window displays for local events, staff scheduling for neighbourhood traffic patterns.
Consolidated P&L Per Location
Consolidated profit-and-loss per location. Labor cost and inventory loss visible per store without requesting a report.
Group-Level Price Deployment
A group-level pricing change deploys from headquarters and every register reflects the new price on the next transaction.
Twelve Locations, One Standard
Twelve locations across three states, running one standard because the system enforces what email never could.
Shoppers don't stop returning over big mistakes. They stop when the details aren't correct.
Run like a brand. Price like one.
A retailer running on one standard can hold its prices, because there is something to hold them with.
Every store, same screen, same standard.
Sales and stock with the day's exceptions beside them. Price, promotion and procedure set once and read wherever they are worked, so the shop runs on a standard rather than on whoever is in today.
Sales, Stock and the Day's Exceptions
Per-location sales and stock in one view, with the exceptions that need a decision beside them. The window display, the price and the promotion land in every store on the day they were set.
Store Health
Basket size, conversion, and stock accuracy per store against the group. The location drifting from standard shows on Tuesday, not in Monday's four emailed spreadsheets.
"Is It in Stock at the Other Branch?"
Answered at the counter from live stock across every location, with a transfer or a hold placed on the spot. The phone call and the maybe are gone.
The Drawer Reconciles Itself
Cash counted against expected at close, per register and per shift, with the variance logged where a manager sees it that night rather than discussed on Monday.
SOPs on Every Phone on the Floor
Opening, closing, merchandising, and returns procedures assigned to a role and confirmed on the day. The standard is a checklist rather than a story about how the flagship does it.
The Terminal Dies on a Saturday
An issue is raised against the store, routed, and tracked to resolution instead of texted to the owner and fixed when someone is free.
What a shopper notices, and what holds it in place
What changes when the price, the count, the checklist and the day's takings are the same record, and nobody has to remember any of it.
standard, enforced everywhere. The opening checklist, the merchandising guide and the cash procedure are the same in every store, and the system shows which ones actually got completed.
ONE STANDARDstock number behind the register, the stockroom, and the website. A sale in one store changes what the other stores and the online channel can promise, before the next customer asks.
ONE COUNTlock-in. The customer list, the sales history, and the product catalog export on any plan and stay on your own domain. Your customers are not the platform's audience.
YOUR DATApayment gateways with no platform surcharge on top. Keep your own merchant relationship and your own rates, in every country you operate a store in.
GET PAID ANYWHERE56 Apps. Working together.
Every app works on its own. Every app works better together.
Six apps. One store.
The price on the tag is the price at the register because there is one catalog behind both, not two systems that are meant to match.
Station
The terminal reads the same catalog the shelf label was printed from, so a promotion starts and ends at the till on the day it was set rather than the day someone reprints.
Catalog
One product record behind the shop floor, the website and the marketplace listing, so a price change is one edit instead of three and a drift nobody notices.
Inventory
Purchasing, receiving and inter-store transfers on one stock count, so what the system says is on the shelf is what a customer will actually find there.
Assure
Opening and closing checklists that somebody actually signed, and a stock discrepancy that becomes a tracked work order rather than a note on the back of a receipt.
Workforce
Shifts, breaks and who has keys on the same roster as the schedule, with labour cost against the day it was spent rather than against a monthly total.
Ledger
Sales, cost of goods and shrink post to one set of books, so the margin on a line is a number you can read rather than one you calculate at quarter end.
Customer communication for retail stores
Every tool your shop needs to answer a customer is already built into Calisto Pro, and every one of them opens against the purchase history and the loyalty tier the customer is asking about.
A phone system for every business
Learn moreEmail on your domain
Learn moreEvery message from every channel in one place
Learn moreSee every interaction with every contact
Learn moreVideo meetings with no download required
Learn moreEvery communication organized by its contact
Learn moreTeam communication with operational context
Learn moreShared Business Number
A customer DMs about the blue bag. The staff member sees the March scarf purchase and Gold loyalty tier on the same screen. Multiple employees respond from one business number and the conversation history is visible to all, so the conversation survives the person who started it.
Supplier Email and Customer WhatsApp. One Search.
Business email on a custom domain. The accountant's tax correspondence sits alongside supplier delivery confirmations, all searchable by contact, and an identified contact can receive targeted campaigns.
No setup cost. Pay when you start using.
Take a whole suite or pick a single app.
Calisto Core
Stock, purchasing, listings and customers
With Core, get:
Stock & purchasing Calisto InventoryOne count per SKU per location, moving as things sell
- The sale drops the count, the threshold raises the order
- Consigned stock on its own line
- Forty received, five back-ordered, recorded as such
- Shelf labels print from the product record
Customer records Calisto RegistryA record built by transactions, not a signup form
- The purchase creates the record; nobody typed it in
- Purchase history behind every return and every offer
- One person, one record, read by every app that needs them
Product listings Calisto ListingsOne product record with variants, images, and copy
- One product record with variants, images, and copy
- Photograph once, publish everywhere
- Structured listing records, not a PDF and a portal login
Automations Calisto AutomationsThresholds that raise the order without a manager
- Reorder thresholds draft the purchase order
- Transfers, price changes, and promotions apply on schedule
- Seventeen native connectors across Calisto Pro, with no middleware
Store setup Calisto PurviewLegal entity, tax, currency, and store configurationIncluded with every account
- Legal entity, tax, currency, and store configuration
- Customer list, sales history, and catalog export on any plan
- Eleven named business-unit types plus a neutral twelfth, each seeding the catalog
Store standards Calisto BlueprintOpening checklist, merchandising guide, and cash procedureIncluded with every account
- Opening checklist, merchandising guide, and cash procedure
- One standard enforced everywhere
- Twelve authoring domains: SOPs, checklists, specs, curricula, templates, and brand kits
Staff scheduling Calisto WorkforceShifts, hours, and payroll across storesBasic scheduling included
- Shifts, hours, and payroll across every store
- Certifications and availability on the roster
- Member profiles, availability, and simple scheduling are included with every account
Calisto Commerce
POS, catalog, omnichannel and promotions
With Commerce, get:
Payments Calisto Payments75 gateways with no platform surcharge
- Seventy-five gateways with no platform surcharge on top
- Keep your own merchant relationship and your rates
- Card and cash settle to the same close
Product catalog Calisto CatalogPhotograph once, publish everywhere
- One catalog behind every till
- A price changed once is right at every counter
- Variants and price rules per store
Omnichannel distribution Calisto SyncWeb store and marketplaces on the same stock
- Web store selling from the same stock as the shop floor
- Store locator with real availability
- Two-way sync, so a change on either side is not lost
Pricing & promotions Calisto PulsePrice rules and promotions across every till
- Price rules and promotions applied at every till
- Time-boxed promotions that end themselves
- Rate plans, yield rules, and dynamic pricing in one engine
Plus everything in Core
Calisto Ops
Click and collect, transfers, drawer close and loss prevention
With Ops, get:
Click and collect Calisto OrderflowWalk-in and website in the same fulfillment queue
- Walk-in and website enter the same fulfilment queue
- Pick, pack, and collect statuses on one board
- Every intake channel normalises into one queue
Transfers & deliveries Calisto DispatchTracked movement between stores, not a hopeful van
- Tracked movement between stores, not a hopeful van
- Delivery jobs assigned from the same roster
- Five lenses on one task feed, office and field
Accounting & drawer close Calisto LedgerDrawer reconciliation with a name on the variance
- Drawer reconciliation at close
- Cash variances carry a name, not a mystery number
- Every till posts to the same books
Store ops & loss prevention Calisto AssureOpening checks, cash variances, and tracked work ordersOps subscription only
- Opening and closing checks on one scoring engine
- The register that came up short becomes a tracked work order
- Findings raise corrective actions with a verifier
Customer service Calisto DeskReturns, exchanges, and issues with purchase history
- Returns, exchanges, and cross-branch returns with purchase history
- SLA targets measured against store hours
- One ticket dataset seen as a list, a board, or a calendar
Store WiFi Calisto WiFiGuest sign-in that becomes a customer record
- Guest sign-in that becomes a customer record
- Guest traffic on its own VLAN
- Access points sit in the same device list as your other hardware
Ops dashboard Calisto TodaySales, stock, and open issues per storeIncluded with any Ops app
- Sales, stock, and open issues per store
- The same shop on a wet Tuesday as on a Saturday morning
- A report directory, a team scorecard, and a notice queue
Plus everything in Core
Available Upgrades
Every App Works Independently. Calisto Pro works better together.
Pre-built configurations to customize: websites, kiosks, displays and apps designed for your industry.
Browse extensionsBuy concierge hours and our team does the data entry, the configuration and the training.
See concierge packagesRequest a proposal from a certified consultant who has implemented Calisto at your scale.
Request a proposalThe counter is also a website, and sometimes a gym or a club.
Nothing here is an integration. It is one set of records that more than one part of your business already writes to.
Questions retailers ask before the first POS
The standard stops living in your head. Checklists close out by name on the floor staff's phone, so you can see that Naco opened the way Zona Colonial did without driving across town. Pricing, return policy and brand rules arrive from headquarters as locked configuration.
A short drawer, a frozen terminal, a failed label printer: staff raise it from the floor and it becomes a tracked repair work order with an owner and a due time, not a text message you read on Sunday. The clock starts the moment the problem is seen, not the moment you hear about it.
Lookbooks, size charts, care guides and event announcements share as an instant link that opens on any phone with no app to install. Because they publish from the catalog the register reads, the guide a customer opens at home matches the shelf they walk up to.
Yes. Every sale, transfer and receiving event updates stock across all locations immediately, so the answer at the counter is a live count. Consigned stock counts on its own line, with the vendor split posting to Ledger at checkout.
It keeps selling. The terminal holds the catalog and prices locally, queues each sale signed with a local audit key, and replays the queue when the line returns. Transaction IDs are assigned at the terminal, so each sale posts to the ledger once. No duplicates, no re-keying the storm afternoon.
In the Dominican Republic the NCF sequence issues at the terminal, Consumidor Final or Factura de Crédito Fiscal chosen on the ticket, filed as an e-CF to DGII, with 606 and 607 ready for the accountant and no third-party fiscal printer in the middle. In Spain, VeriFactu-compliant e-invoicing.