Guide Management
Schedule guides, track availability, manage certifications, handle payments, and monitor performance ratings with automatic assignment.
Guide Scheduling
6 featuresGuide Availability Calendar
Guides set their available dates and times with ability to block days off
Automatic Guide Assignment
Assign guides based on availability, language skills, experience level, and customer preferences
Schedule Optimization
System suggests optimal assignments to balance workload and maximize revenue
Backup Guide Assignment
Automatically assign backup guides in case of cancellation or emergency
Multi-Location Management
Track which guides work at which locations with routing for multiple tours per day
Guide Mobile Access
Guides view their schedule, tour details, and guest manifests on their phone
Profiles & Credentials
6 featuresGuide Profile Creation
Full profiles with photo, bio, languages, tour specialties, and experience level
Certification Tracking
Track required certifications, training, background checks, and license renewals with alerts
Language Skills
Document language fluency and match guides to tours by language requirements
Specialization Tags
Tag guides by specialty (food, adventure, historical, nature) to match tour types
Badge & Recognition
Award badges to top-performing guides — display on website and booking pages
Guide Portal Access
Navigator vendor portal with schedule, payments, and guest communication
Performance & Ratings
6 featuresGuest Rating Collection
Post-tour surveys capturing specific feedback about guide performance
Performance Dashboard
Tours led, average rating, guest feedback trends, and revenue generated per guide
Review Linking
Link guest reviews to specific guides for accurate performance attribution
Trend Analysis
Month-over-month performance trends with alerts for declining ratings
Top Performer Identification
Surface your best guides for premium experiences and marketing features
Improvement Insights
AI-generated suggestions for guide improvement based on guest feedback patterns
Payments & Compensation
6 featuresFlexible Compensation
Pay per tour, hourly, commission percentage, or custom compensation formulas
Automatic Calculation
System calculates guide payment based on tours completed and compensation model
Payment Distribution
Schedule automatic payments via bank transfer, check, or PayPal
Payment History
Complete guide payment records with tax reporting and 1099 preparation
Tip Tracking
Record and distribute tips collected through digital channels or at POS
Commission Transparency
Guides see their earnings, tour counts, and payment schedule in their portal
Schedule guides intelligently. Pay them transparently. Track performance that drives quality.