How to use the Knowledge Base
Search or browse articles at pro.calistoco.com/support/kb. Suggest new topics if you cannot find what you need.
The Knowledge Base is at pro.calistoco.com/support/kb or from Help → Knowledge Base inside the platform.
Searching: Type what you are looking for in plain language. Search matches against article titles, content, and tags.
Browsing: Articles are organized by category: Getting Started, Account & Billing, Understanding Spaces, Suites, and Support. Each category is sorted by the order you would naturally encounter the topics.
From inside the platform: When you are in an app and have a question about that app, open Help → Knowledge Base. Articles relevant to the app you are currently using are prioritized.
Can't find what you need? Two options:
- Submit a ticket: tap Help → Submit a Ticket. A real person will answer.
- Suggest an article: at the bottom of the Knowledge Base, tap Suggest an Article and describe the topic you were looking for. We use these suggestions to decide what to write next.