Purview — Configuration & Policies

Configured once per purview. Enforced across 52 apps.

Every policy, rule, and configuration setting defined in a purview becomes the operating configuration for the entire platform. Booking policies. Cancellation rules. Rate structures. Check-in configuration. House rules. Guest communications. Waivers. Commission structures. Eligibility requirements. Duration tiers. Deposit rules. Registration rules. Distribution policies. Each configured once. Each enforced by whichever app runs the operation. Pre-configured policy sets from the Blueprint store connect to any data point in any Calisto Pro app.

Booking Policies · Cancellation · Rate Structures · Waivers · Commissions · Check-in · Guest Comms · Eligibility · Deposits · Distribution

One Configuration Point

Set a policy in Purview. Every app that touches it enforces.

Booking policies, cancellation policies, rate structures, check-in rules, communication templates, commission structures, waiver requirements — each configured once per purview. Each enforced by whichever of the 52 apps runs that operation. The configuration is authored in one place. The enforcement happens everywhere.

Booking Policies

Advance window. Cutoff time. Minimum notice. Buffer. Confirmation type. Waitlist rules.

Per-category booking policies. Advance booking window. Same-day cutoff time. Minimum notice period. Turnaround buffers between bookings. Online vs call booking. Group booking rules. Confirmation type — instant, on-request, freesale. Overbooking policy. Waitlist auto-promote. Minimum and maximum stay. Closed-to-arrival and closed-to-departure rules. Stop-sell. Allowed arrival and departure days.

Advance Window
Advance booking window. Same-day cutoff time. Minimum notice period.
Buffers & Turnaround
Turnaround buffers between bookings. Buffer windows that hold an asset between reservations.
Confirmation Type
Instant, on-request, or freesale confirmation. Overbooking policy per category.
Waitlist
Waitlist auto-promote. Maximum waitlist size per service or date.
Stay Controls
Minimum and maximum stay. Closed-to-arrival and closed-to-departure rules. Stop-sell. Allowed arrival and departure days.
Group Rules
Group booking rules. Online versus call booking thresholds.
Cancellation

Free-cancel window. Penalty tiers. No-show charge. Late-cancel fee. Deposit terms.

Named cancellation policy templates attachable to rate plans, services, and catalog items. Free-cancellation window. Penalty tiers by timing. No-show charge. Late-cancel and late-return policies. Rescheduling rules. Deposit terms. Per-service and per-category overrides.

Free-cancellation window
Penalty tiers by timing
No-show charge
Late-cancel and late-return fees
Rescheduling rules
Deposit terms
Per-service and per-category overrides
Rate Structure

Rate plans. Seasons. Duration tiers. Board basis. Commission structures.

Rate plan definitions — base, derived, promotional, package, corporate, group. Board basis definitions for meal plans. Season definitions with date ranges and capacity adjustments. Duration tiers for time-based pricing — hourly, daily, weekly, monthly. Commission structure templates — split rules per transaction type. Purview defines the structure. The pricing app fills in the amounts.

Rate Plans
Base, derived, promotional, package, corporate, and group rate plan definitions.
Seasons
Named seasons with date ranges and capacity adjustments.
Duration Tiers
Time-based pricing tiers — hourly, daily, weekly, monthly.
Board Basis
Meal-plan definitions — room-only, B&B, half-board, full-board, all-inclusive.
Commission Structures
Split rules and per-transaction-type commission templates.
Structure vs Amounts
Purview defines the structure. The pricing app fills in the amounts.
Guest Experience

Check-in rules. House rules. Guest communications. Intake forms. Eligibility requirements.

Check-in and check-out configuration — times, early and late policies, key delivery, ID requirements, pre-authorization. House rules — pets, smoking, quiet hours, parking, maximum guests. Guest communication templates — confirmation, pre-arrival, mid-stay, post-stay, re-booking sequences with send offsets per channel. Intake forms — health history, preferences, allergies, emergency contacts per service category. Eligibility requirements — minimum age, fitness level, certifications, weight and height limits.

Check-in & Check-out
Times, early and late policies, key delivery, ID requirements, and pre-authorization.
House Rules
Pets, smoking, quiet hours, parking, and maximum guests.
Guest Communications
Confirmation, pre-arrival, mid-stay, post-stay, and re-booking templates with send offsets per channel.
Intake Forms
Health history, preferences, allergies, and emergency contacts per service category.
Eligibility Requirements
Minimum age, fitness level, certifications, and weight and height limits.
Cross-Category Policies

Waivers. Agreements. Disclosure templates. Transfer and resale. Protection tiers.

Policies that span multiple catalog categories. Waiver templates per activity type — liability, assumption of risk, minor consent, health declaration. Rental agreements with liability clauses, usage restrictions, and damage assessment. Disclosure templates by jurisdiction. Transfer and resale policies for tickets. Protection tier definitions for insurance and coverage. Document templates for transactions. Each authored as a reusable template. Each attached to catalog items by reference.

Distribution

Channel rules. Content mapping. Syndication rules. MLS configuration.

Per-purview distribution policy. Which channels each purview distributes to. Per-channel content rules — which photos, which description variants, which amenity codes. Syndication rules for third-party portals. MLS configuration with board memberships and compliance rules. The distribution policy is set here. The distribution engine reads it.

Channel Rules
Which channels each purview distributes to. Per-channel overrides.
Content Mapping
Which photos, which description variants, and which amenity codes per channel.
Syndication Rules
Distribution rules for third-party portals.
MLS Configuration
Board memberships and compliance rules.